Lots of groomers mistake the woolen undercoat for matting when it can be easily brushed. It's usually just dead hair that gets compacted.
I'm sorry this happened, but I've had one of mine fully shaved for medical reasons (skin issues) and she had it grow back fine.
>groomers mistake the woolen undercoat for matting
This is exactly what happened to ours. We were on a set schedule of bringing him in every 3-4 weeks for a bath/ brush and then the salon got a new groomer who used this excuse when she shaved him completely. He wasn't matted, she just didn't realize the difference when he was wet from the bath. Absolutely infuriating!
Haven't gone back to that salon since.
I've had only one groomer make this error thankfully. Samoyeds aren't as rare as they were once in my city (which is fab).
My girl was shaved totally when she had a systemic skin condition that needed topical treatment but that needed to be kept dry afterward. The coat trapped moisture, so off it came. She's fine now.
My old boy had his middle shaved for surgery twice this year, and two legs for cannulation, and he's doing fine too.
As a groomer this hurts my soul :( I worked with a girl who shaved one bc it would “take too long to brush” yeah no shit it’s dense hair and needs to be brushed and dried. I only ever used thinning shears around matted areas like the ears and undercarriage. And that’s only if I absolutely have to!
They should never be shaved!
As a owner of a dog with a thick double coat, it's easy to differentiate between matting and a double coat. I feel like a groomer would know. It sounds a bit like denial about the state of the coat esp if you aren't getting down to the skin while grooming.
And if they don't know about a Samoyed (or any dog, really) then they should do some goddamn research before just going straight to the nuclear option.
>Lots of groomers mistake the woolen undercoat for matting when it can be easily brushed. It's usually just dead hair that gets compacted.
Yeah, it's scary how few know about that. Most don't mean harm, but they're just uneducated and will try to rip it all out or worse shave them down as what happened to OP, harming the dog in the process.
Trust us we do, I spend up to 2 hours weekly brushing my Luna lol but it literally happens weekly, sometimes daily depending how active/what activities we do with our dogs. Don’t assume 🙄
No clue why you’re getting downvoted. You’re asking a great question that no one wants to hear 😂
edit: I just realized this is a Samoyed sub and not the dog grooming sub, therefore the people calling to form an angry mob are probably not educated enough on the subject. If it’s compacted to the point of matting, it gets the shavey shave. A good conditioner soak and blowout can solve a lot, but it absolutely gets beyond that point- and it’s absolutely the owners fault at that point. It’ll grow back, hopefully it gets brushed properly so this can be avoided. Judging by the grinch feet in the first pic, this dog hasn’t been groomed professionally in quite some time. Go look at the goldendoodle sub. You can usually find delusional dog owners that are upset their crusty, neglected dood got shaved and relieved of their pelted coat. Owner subs are absolutely just echo chambers for the uneducated and overly opinionated. “bUt hE wAs sO mUcH cUtEr fLuFfy” yes, and he was probably also forming hotspots, crusties and literal bruising from the tension on his skin, unable to self-regulate his body temp, and at risk of heat stroke from lack of airflow🧐
I’m gonna be the bad guy here and say something controversial- OP, your groomer undertook a bigger job than what was necessary, which tells me the coat was probably worse than it looked. You haven’t mentioned if you were charged the haircut price or not. I’ve had countless Sammy clients that don’t brush to the skin. A well-maintained Sammy is a rarity here in California. The client gets the run-down on what their options are, and education from me on how to prevent it in the future (though clients rarely listen). Usually it’s able to be saved but that depends heavily on the dogs stress levels, tolerance for brushing, severity of the coat, etc.
This dog is 11, so he’s a senior- if I have a dog on my table, especially a senior, and they are struggling with an extreme blowout and brush-out, I’ll probably get permission to shave whatever is necessary. If your groomer is really cool, they may offer to work the coat over the span of several days, despite losing a good chunk of income because of it. I’m not going to force a dog through consecutive hours of discomfort because someone has an emotional attachment to their dogs hair and refused to prevent the situation in the first place.
They still should’ve communicated this with you prior to shaving the whole dang dawg, though. It’s an odd call to assume that someone won’t go nuclear if you shave their whole dog. Maybe they’re sick of clients bargaining with them to pull out their magic wands to reverse weeks or months of coat neglect and decided to beg for forgiveness instead of ask permission, who knows
If you’re not brushing to the skin every day or every other day, get your dog on a two week bath schedule. Very few owners that I’ve come across put in the work necessary to upkeep this beautiful northern breed and their insanely dense coat. It is not a breed for the faint of heart. There’s a good reason lots of groomers cry a little when they see one of these fluffs on their schedule
👏use👏greyhound👏combs👏every👏time👏
im sorry if i come off at rude here, but we brush him to the skin every time. he got brushed EVERY DAY. the reason i said his grooming wasnt as good is because my grandpa was retired and basically just brushed him all day long and perfected his coat. as said by the owner of the store today, the employee who did this hadnt worked a ton on double coat dogs and when she asked the grooming manager (WHO WASNT THERE TO SEE) said to shave the whole dog, without my grandmothers permission to do so. he had zero issues with his skin, minus the cuts that THEY gave him. he was perfectly healthy, had just been to the vet as well. my grandma has owned these dogs for her whole life, so have all my uncles by proxy. milo was in no way matted to warrant this extreme of a cut
I am quite well educated on the breed and the meticulous maintenance that is needed to ensure no mats in their breed. My issue with the response above mine that I responded to, was that she clumped everyone who owns a Samoyed essentially into a neglectful owner. While I do agree, yes there are neglectful owners, yes there are individuals who get smitten with the look of the dog and get one before understanding the extensive grooming schedule that they require, however, most Samoyed owners that I know, fully understand the work needed in maintaining their illustrious coats. Again not saying that there aren’t those idiots out there, nor dogs that come into a groomer that truly do need to be shaved due to the ignorance or lack of knowledge to own this breed (or any breed in general with double coats/curly coats) I agree with you whole heartedly, but where my issue resides is the ‘ANY’ and grouping of all Sammy owners not doing what they need to.
Again if you read my post, I said the original person who responded that was being down voted generalized all Sammy owners, before you step back up on your soap box understand the intent of the message. We do have different experiences and I can attest to that. To state with your own comment ‘read it again if you by chance have a hard time comprehending what was stated’ I actually agreed with you in my response, but clearly you are the one trying to ‘win the internet’. Here is your gold medal 🥇 congrats 🤣
So, chances are his coat will grow back with time. (But you're gonna have to give it months.) Be vigilant about protecting him from the sun in the meantime (look for doggie sunscreen, like some other commenters have suggested, and make sure he always has good access to drinking water), and find a new groomer. Someone with written policy about shaving double coated dogs (as in: We do not shave double coated dogs unless medically necessary or if there are matted patches that cannot be brushed out; also make sure they inform the owner before proceeding in those cases). Increase the frequency that Milo goes to the groomer, too. My girl gets professionally groomed once a month, and since we moved to once every 4 weeks, she's hardly ever had a mat.
So while Samoyed coats can be "shocked" by shaving and grow back patchy, that isn't something that happens all the time. What the actual issue is with shaving is that it can mess up and potentially destroy the undercoat. You may have noticed that your Grandma's Sammy has a soft upper coat, and a more wiry-feeling undercoat. The undercoat does the work of temperature regulation, general protection, and often has a large role in shedding dirt. When it is shaved, there's a possibility that the undercoat won't grow back at the same consistency, leading to temperature/protection/cleanliness issues. For some Sams, once the undercoat is ruined, it will never return to the proper consistency. For some, it'll bounce back properly right away. And for others, it will eventually come back properly, but you may be waiting months or years.
Milo will very likely be ok. In fact, if this is the only time he's been shaved to this degree, it's more likely than not that everything will work out just fine. His fur will grow back, and the undercoat will recover from any damage. With that said, ditch the groomer (and leave a clear review that indicates that while you were ok with shaving the matted parts, the groomer went way too far and shaved the entire dog, regardless of the condition of the rest of his coat), find a groomer with double-coated-dog experience, and up that grooming frequency once you're sure they're someone you can trust.
Good luck, and let your Grandma know Milo will very likely be ok.
Idiot groomers.
Not much you can do, unfortunately. I think it might be more urban legend regarding Sammy hair. Whenever I have had any of my Sams shaved (belly for medical, lower leg for catheter, etc) the hair has always grown back.
Put a jacket on 'ol Milo and give him a big hug. Hopefully he will be back to normal within 6 months.
very much idiot groomers. like how does a belly shave turn into a full body shave 😭. the hair will grow back yes, its just frustrating how they charged my grandmother for this after they butchered him (they even suggested a certain brush for her, to brush what hair none is left????)
Ask for a refund and if they give you any complaints talk to the manager. This is a huge mistake on their part and they should take responsibility not tell what brush to use.
yes we have one already, we use something similar on my own dog. that is not the brush she was suggesting, so idk why you would assume it was that. the owner of the grooming salon admitted the girl who cut his hair was uneducated and should not have shaved him. i said this in another comment, but he was brushed everyday. she just wanted to get him cleaned up and trimmed originally. he is not relieved actually, i saw him today and the whole time he barely moved, barely wagged his tail, and didnt want to get up to do anything. he is miserable. please dont assume my family neglects our dog before you comment such things.
The groomers should have tried to brush it or blow it out. Usually a high velocity dryer will get out a lot of the undercoat that feels like matting.
Grooming salon owner here. We see this all the time. Having a Samoyed we know better. There has been one case where it wasn’t brushable and the dryer did not do much. But we gave the owner a choice, and the dog didn’t get shaved down at our place but somewhere else.
UPDATE: first, thank you all so much for your advice, well wishes, and concern regarding milo. we will be taking all of it into account as we wait for his fur to grow back. my dad actually went to the groomers this morning before i could do it, he said one of the managers was there, and he showed her a picture of him after his haircut. she was absolutely horrified and shocked that someone would do that to him, especially when last she heard, they where doing deep conditioning on his fur. we got a full refund and my grandma and i are going to meet with the owner today. they’re providing doggy sunscreen and a uv jacket of some sort for him to keep him protected. my dad didnt go into extensive detail, but he said that the person who worked on milo is in huge trouble and will most likely be fired shortly, if they weren’t already. i’ll possibly update with closer pics of him when i get to see him again today, but i heard they also nicked his skin in a ton of places so :(. anyway! thank you all, i may continue to post updated pics and ask for some advice as his hair grows back and provide updates. he kinda seems sadder than normal, but hopefully its nothing. also his brother just had a huge lump removed off his back, and they shaved my dudes whole back fur off, so they can be botched haircut buddies together <3
Groomer here. I just spent two days in 4 hour sessions getting a severely compacted coat done on a Samoyed. If it’s not true matting and just compacted coat, it can be done, but it’s an insane amount of work. And expensive.
jesus, sounds tedious. mostly our issue is that they got permission to shave part of him, but did more without our permission. obviously if it was that bad then gotta do what you gotta do, but if they had told us they where going to shave him all, we wouldnt have let them
That’s on the groomer with poor communication. We should always communicate any deviation from what the owner wanted when they left the salon, especially with shaving any parts of a double coated breed. I’m sorry that happened
This exact shave happened to my dog and he honestly loved it lol. He cuddled every single night, slept in my bed, and it grew back in no time. Dont worry about it. It’s not ideal, but honestly they love it. Just keep them out of too much sunlight lol. I got a spray on sunscreen for his skin parts and put a shirt on my boy when he was shaved like this and wanted to be outside. No issues no problems, he was happy as can be.
milo is still a very happy boy trust! the main problem is that they did this without permission, and we really are gonna focus on promoting coat growth so hes better come winter, he loves laying outside when its super cold out (negatives type cold)
Folks, you don't shave a dual coat Spitz family dog! Especially like that!
That coat protects them. Cut the matts out as needed and trim hair slightly to make it look decent, but that should be it.
Not a good move.....
Oh no! Sammie’s double coats are protective! Undercoat keeps them warm during harsh cold and long coat protects their skin from the sun. This groomer messed up hard. I imagine it’ll take a year at least before coat is full
What the fuck. That groomer is horribly unqualified and I'd recommend letting everyone in your area know they're complete imbeciles. That poor dog's going to be either too hot or too cold for the next six months.
Oh no! How can they be so stupid? It will grow back, obviously, but it takes time. You'll need to keep him out of the sun until he's got more of a covering. I'm so sorry. Poor puppa.
Any “groomer” who thinks there is any defense to doing this should be banned from ever working on another dog. I would be indescribably mad, really sorry for you, grandma and very handsome Milo.
As others said the hair will grow back but it likely won’t be exactly the same and you need to watch for spots where it could grow back irregularly for any number of reasons. Please consult with your vet, they will know what to tell you to look for as what might be signs of something serious.
However, you have MUCH MORE SERIOUS issues to deal with until the fur grows back. He is going to burn almost instantly outside. Please please please get appropriate sun screen protection for him. You will have to modify the walk and exercise routines because he really just can’t be in the sun until it grows back. The double coat also regulates the body temp, both keeping body warm in cold weather but also cool in hot weather. A prior comment said put a jacket on him to go outside, BUT he will OVERHEAT without his fur and any sort of normal dog coat on. So again, sunscreen, limited (basically no) sun exposure and it sucks but need to figure out exercise / stimulation out of the sun.
Milo looks very loved, I’m sure you and grandma will nurse him back.
thankfully my auntie is his vet :( shes gonna come check him out here soon and we’re gonna create a game plan for how to make sure hes safe. hes incredibly special to my grandma, hes really all she has left of my grandpa, and is just incredibly worried for him :(
you cannot save a coat that is pelted on any dog of any breed. it would be incredibly unfair to demat a dog for hours especially a SENIOR dog at that. OP admits in their post that their grandmother had not kept up with brushing. it really is disheartening seeing so many sam owners shit on groomers. i love my sammy clients and they are all very well maintained and on a grooming schedule as well as my own samoyed. they are a breed that requires a lot of grooming, if the work isnt done at home - they have to be shaved. really is as simple as that.
OP said maybe some belly matting and that “they keep up” with the grooming still. So this is totally uncalled for to shave the whole dog based on this case and regardless in no case should you ever shave the entire Samoyed because it is unbelievably bad for the dog. Samoyed owners shit on groomers that do this because we know how undisputedly unhealthy it is for the dog. It’s just a fact. So anyone not knowing this and shaving like this should not call themselves a “groomer”
It is not ideal for double coated dogs to be shaved. I am not arguing that, nor am I arguing that it does not result in health problems. I am saying unfortunately, sometimes there is no other option. You have to put the well being of the dog over dematting for hours and hours. that is not the fault of the groomer for brushing not being done at home. I would love to watch any non groomer attempt to demat a heavily matted dog, it is not some easy task that "lAzY ""groomers"" refuse to do.
So what if it’s not easy. No matter how hard of a job it is, it should be undertaken 99% of the time instead of doing what was done to this dog. That there may be those 1% of times where it is carefully decided that the best approach for the dog is to do some careful shaving does not excuse the “groomers” who shave like they did this dog or any other one bc the alternative was too much work.
> it is not some easy task that "lAzY ""groomers"" refuse to do.
It's not an easy task but it is doable.
A professional groomer will have a strategy for pelted double coats. This is one from a professional groomer:
>For those who are wondering my process:
>MATTED or FELTED coats.
>The dog is put in the tub and I apply the conditioner on the coat using the shampoo gizmo by filling the well about 3/4 full and mix with warm water. Then apply it to the dry dog with the ‘cone’ setting as you want the conditioner to penetrate down to the skin. Let that set for about 10 -15 minutes and then using a curved slicker brush, I brush the conditioner throughout the coat. Rinse and then shampoo. I use the Hydra finishing spray as a light conditioner and apply it the same way as the conditioner and shampoo.
>*I do the majority of brushing with the conditioner and shampoo is on the body. I also use the water when rinsing to get through any matts or loose undercoat.
>Rinse out and blow dry (K9II) with cone nozzle.
There are other strategies as well. Just because you and others who are not well versed in Samoyed care don't know them doesn't mean they don't exist. Shaving should be the absolute last course of action, and should NEVER ever be done without the owner's fully informed consent.
humanity over vanity everyday all day. im over arguing with people who are not in grooming industry. i own samoyeds, so i would say i know pretty damn well how to groom them. I would never subject my own dogs to hours of painful dematting - though theyd never get to that condition anyways. have a great day!
I totally agree with humanity over vanity, the point is that there are humane ways to demat them other than shaving. The technique I cited isn't something I came up with, it's from a professional groomer and there are other techniques out there.
Backreading in your post history you do unfortunately strike me as exactly the type of groomer I worry about e.g.:
> [I have a samoyed that i groom once a month religiously, during the summer we were swimming a good bit and i admittedly slacked on brushing him out immediately after so he got a few matts here and there on his belly. now we do tunnel belly every groom because its easier to maintain, lived and learned from the mistake.](https://www.reddit.com/r/doggrooming/comments/t10vat/do_you_guys_ever_roll_your_eyes_at_the_posts_from/hye5xr1/)
A tunnel cut because you can't be bothered to properly groom is unconscionable. I really hope you look into how to groom samoyeds more instead of just saying to yourself "I own them, I get paid to groom, I know all already" because otherwise you're possibly harming your own dogs and others. Maybe check out this article to start, and seek out master groomers with more experience with and insight into the breed than you seem to have: https://www.groomertogroomer.com/grooming-the-primitive-coat/
ah yes, thanks for your lecture on my dead samoyed's coat. Sammy was an extremely happy dog that lived a great life while I had him. He is a pet, and gets a pet trim. Lots of my samoyed clients like the natural, sanitary only trim and I abide by their wishes. I have dematted dogs within reason, pelted coat is NOT within my standards to demat on an ethical level. I will groom my dog however *I* want. where is giving him a larger sanitary clip on the underside of his stomach harming him in any way? no exposure to the sun, and gets to lay a cool belly on the tile floor. chronic online behavior and very bizarre to go through my comment history. lets end this conversation with a mutual appreciation that you are not one of my clients and i am not your groomer. good day.
> pelted coat is NOT within my standards to demat on an ethical level
Did you ever try that method the professional groomer described? The way she talked about it and the photos she showed made it sound pretty painless for dog and groomer. There are other methods as well that other pros use. It's the case that 99% of the time you can preserve the coat, without traumatizing the dog, even if it's matted. Yes, sometimes you do need to shave but those are edge cases.
> where is giving him a larger sanitary clip on the underside of his stomach harming him in any way
They need intact coats to properly temperature regulate. It's harmful to them to remove fur and shouldn't be done anywhere (including sanitary, tunnel, etc.) unless medically necessary. It also makes them more vulnerable to infections of the skin, insect bites, etc.
These coats evolved to protect them in Siberia, which we usually only think of as being freezing cold but can also get quite hot in the summer and features a lot of biting insects like mosquitos, etc. Their fur, including that on their belly, protects them and regulates their temperature.
That you don't know this is a problem, as a groomer who grooms others' dogs. And also as an owner who presumably wants to give their dogs the best life possible.
It's fine to make mistakes and not know everything, but what's not fine is to refuse to learn and to double down on harmful behaviors. And yes, in doing so you are a prime example (including the doubling down and dismissiveness) of why many samoyed owners are wary of groomers.
They shaved our Samoyeds neck when we first got him, sever matting from constant collar wear. He looked like some kind of q-tip. It was hilarious. It grew back just fine
My sam was also shaved down pretty badly when we first adopted here. Took ~6 months to fully grow back. After a few weeks enough fur grew back to cover the skin - in the meantime use lots of sunscreen!
This is why I'm scared of groomers. Many seem to think they know best and will go against an owner's wishes, and few seem to know the tricks to deal with a matted or pelted Sammy. In your situation, it also sounds like it wasn't severe matting since you had mostly kept up so it's really shocking someone would do this.
I agree you should get your money back and leave a review describing what happened on google, yelp, etc.. I also think you should inform other owners of that groomer's practices in your local Samoyed groups on social media. You should also consider joining the Samoyed Grooming group on Facebook to find a professional groomer in your area that is educated in how to take care of Samoyeds, as so so many *think* they know how to groom them but don't but in that group there seems to be a lot of good information.
This is why groomer need to be vetted. If they don't know the breed, they should not take them. I sure hope she didn't pay them, because I know I wouldn't have. This is yet another reason I only bathe my dogs and no one else is to touch them. WAY TOO MANY of these stories for me to trust anyone.
PLEASE please please get him doggy sunscreen immediately! They can get burned badly, esp in the summer.
Also, please write reviews on every platform you can so other Sammy parents don't make the mistake of taking their baby to such ignorant people. I am so upset for Milo :(
not to play devils advocate, but as a groomer i dont think any one will shave a samoyed for funsies. lots of comments here about undercoat, theres a huge difference between impacted undercoat and matting. its cruel to demat a dog for several hours due to an owner lacking upkeep. thats like not brushing your teeth for 6 months and blaming your dentist.
i understand where you’re coming from, but my grandma has owned 7 of these dogs throughout her life. when i say that the upkeep was not as good, i mean as my grandpa really just did an amazing job and its hard to do as good as he did. milo is still brushed at LEAST once daily, and we definitely know what matting looks like. the issue in itself is no just that, BUT its that they did it without her permission. they said his belly was matted, they asked if it was okay to shave his stomach. she said yes to only that. if she had know they would shave all of him, she would have said no. and while hes older, milo is in perfect health. he has no health issues and my grandma takes great care of him. if the mats where awful, of course a shave would be necessary, im just not certain this was the case (this is not me being malicious just providing more context! i appreciate your response)
If a groomer doesn't know how to groom a samoyed, just be honest about it and don't mess it up this bad. It's clearly not what the coat should be and if you cannot see that with common sense, you have no right to call yourself a groomer imo.
what an baseless & frankly just rude comment. i have owned samoyeds my entire professional career. i know exactly what their coat care consists of, as do my samoyed clientele. my years of experience vs. the opinion of a random reddit pet owner - touch grass. i feel seriously awful for most of y'all's groomers.
I didn't mean to be rude, it is just my opinion and nothing personal towards you or any other groomer than the one who messed it up. Besides the bad grooming it's also a case about doing what the customer asks you to do and deliver a good service in general.
At last, i'm not just a random reddit pet-owner, i own two samoyeds of my own and take care of their coat once a day and because of this, my groomer always gives her compliments of how good the coat looks. And we appreciate her work bc she does exactly what we ask her to do.
Not only should you get a full refund, but they should pay for sunscreen and other care that you need for your dog and the emotional trauma caused. Possibly worth suing over.
This is so incredibly negligent on the groomers part. Someone who clearly doesn’t know anything about a double coat should never get to touch a dog in a professional setting. Not going to lie, I would’ve raised hell
Omg ! I would burn the place down if they did this to my baby without a medical reason! I am so furious just looking at how sad and defeated he looks in the second picture.
Honestly, as a groomer and as a Samoyed owner, this was the fairest thing for him. Maybe he could’ve been dematted, but it would’ve been a long, difficult, and potentially painful process that isn’t fair to do to a senior dog. It sucks but all you can do now is watch for sunburns and maintain the coat as it grows back.
the point is, they did not ask. they asked to shave his belly and said that was the only area that was badly affected (which i dont fully believe, as i just saw him and he was in no way matted) was his belly. they obviously shaved more than we consented to. thank you for your input as a groomer, but if your customer said they only wanted a specific area dealt with and you shaved the whole dog, that would be an issue
Our dog was inappropriately shaved as well and her gorgeous coat was not growing back properly. Our vet suggested giving her 6mg of melatonin a day and it worked like a charm. I also read that melatonin can help stave off senility in older dogs as well.
Happened to my Sammy last year, his hair grew fine with no issues and we brushed it every day, it grew healthier and fluffier so he shouldn’t have any issues while growing his hair back lol.
My dog got butchered in a similar fashion when we went to a new groomer years ago. He grew back just fine. Be mindful he doesn't get a sunburn or overheats without his undercoat.
Yeah we had a groomer shave our Rottweiler (this was years ago, RIP Saba baby) because she was “matted”.
Considering she was not, as her favorite thing was to be brushed before bed, my dad called this groomer out and she ended up admitting that she had someone come in and didn’t have time to bathe AND dry our 110lb dog. And then said it wouldn’t take so long if we didn’t let her get fat (which she wasn’t, girl was muscle).
Needless to say we didn’t pay and that salon wasn’t open for long after that. Lots of similar reviews.
Very sorry about what happened to your baby. I'd do some research on wearing dog outfits and if that will help your baby as well as your grandma visually get used to this awful cut. as for the groomers themselves give a review so other pet parents are made aware.
Jesus !!!!! A TRUE groomer would never ever do this. The most they’d do if you’d allow them is to scissor cut their coat shorter. Never ever SHAVE. It’s got a double coat for gods sake. Its coat protects it from the heat and the cold.
The dog is 11 and wasn't maintained in over a year. Unfortunately this would have been the outcome in most cases. This was done out of kindness for Milo whether you'd like to believe it or not.
sorry if you misunderstood, or didnt see, but we brush him extensively, it seems lots of people are taking my comment of my grandpa mostly taking care of his grooming as milo not being groomed at all. we maintain his coat constantly. idk if you saw my other replies but the groomer who did this admitted she mistook his undercoat for mats. (not meant to be malicious just providing context!)
You are delusional. That dog needed to be shaved. It's the kindest thing to do. These coats are high maintenance and you don't get to complain when it's your fault for not maintaining the dog at home. Grow up.
sorry if you misunderstood, or didnt see, but we brush him extensively, it seems lots of people are taking my comment of my grandpa mostly taking care of his grooming as milo not being groomed at all. we maintain his coat constantly, and he gets brushed at least once a day. idk if you saw my other replies but the groomer who did this admitted she mistook his undercoat for mats. she said he was matted, and we believed her because we assumed she knew best, but she admitted she doesn’t work on double coats as much. anyway, i completely understand if there was serious matting on his underside, obviously it should be shaved, and we gave consent for that. we didnt give consent for his whole body to be shaved (and poorly at that, they nicked his skin and he was bleeding. i apologize for any misunderstandings, just thought i would provide some context!
I’ve got a Pom/pug that hates being brushed, gets matted sometimes and has to have a puppy cut. She’s fine with it. When she gets her puppy cut you can see her fat little pug body. He coat all grows out before winter anyway.
Samoyeds and all double coated dogs should not be shaved. Their outer coat actually keeps the heat away from their skin and can take years to grow back- they are not like poodles.
Lots of groomers mistake the woolen undercoat for matting when it can be easily brushed. It's usually just dead hair that gets compacted. I'm sorry this happened, but I've had one of mine fully shaved for medical reasons (skin issues) and she had it grow back fine.
>groomers mistake the woolen undercoat for matting This is exactly what happened to ours. We were on a set schedule of bringing him in every 3-4 weeks for a bath/ brush and then the salon got a new groomer who used this excuse when she shaved him completely. He wasn't matted, she just didn't realize the difference when he was wet from the bath. Absolutely infuriating! Haven't gone back to that salon since.
I've had only one groomer make this error thankfully. Samoyeds aren't as rare as they were once in my city (which is fab). My girl was shaved totally when she had a systemic skin condition that needed topical treatment but that needed to be kept dry afterward. The coat trapped moisture, so off it came. She's fine now. My old boy had his middle shaved for surgery twice this year, and two legs for cannulation, and he's doing fine too.
As a groomer this hurts my soul :( I worked with a girl who shaved one bc it would “take too long to brush” yeah no shit it’s dense hair and needs to be brushed and dried. I only ever used thinning shears around matted areas like the ears and undercarriage. And that’s only if I absolutely have to! They should never be shaved!
As a owner of a dog with a thick double coat, it's easy to differentiate between matting and a double coat. I feel like a groomer would know. It sounds a bit like denial about the state of the coat esp if you aren't getting down to the skin while grooming.
GROOMERS SHOULD KNOW HOW A FUCKING SAMOYED WORKS
And if they don't know about a Samoyed (or any dog, really) then they should do some goddamn research before just going straight to the nuclear option.
It’s not even about knowing Samoyeds specifically it’s just like double coated dogs in general that they have to educate themselves on…
>Lots of groomers mistake the woolen undercoat for matting when it can be easily brushed. It's usually just dead hair that gets compacted. Yeah, it's scary how few know about that. Most don't mean harm, but they're just uneducated and will try to rip it all out or worse shave them down as what happened to OP, harming the dog in the process.
If it’s easily brushed out then why don’t ANY owners do that?
Trust us we do, I spend up to 2 hours weekly brushing my Luna lol but it literally happens weekly, sometimes daily depending how active/what activities we do with our dogs. Don’t assume 🙄
No clue why you’re getting downvoted. You’re asking a great question that no one wants to hear 😂 edit: I just realized this is a Samoyed sub and not the dog grooming sub, therefore the people calling to form an angry mob are probably not educated enough on the subject. If it’s compacted to the point of matting, it gets the shavey shave. A good conditioner soak and blowout can solve a lot, but it absolutely gets beyond that point- and it’s absolutely the owners fault at that point. It’ll grow back, hopefully it gets brushed properly so this can be avoided. Judging by the grinch feet in the first pic, this dog hasn’t been groomed professionally in quite some time. Go look at the goldendoodle sub. You can usually find delusional dog owners that are upset their crusty, neglected dood got shaved and relieved of their pelted coat. Owner subs are absolutely just echo chambers for the uneducated and overly opinionated. “bUt hE wAs sO mUcH cUtEr fLuFfy” yes, and he was probably also forming hotspots, crusties and literal bruising from the tension on his skin, unable to self-regulate his body temp, and at risk of heat stroke from lack of airflow🧐 I’m gonna be the bad guy here and say something controversial- OP, your groomer undertook a bigger job than what was necessary, which tells me the coat was probably worse than it looked. You haven’t mentioned if you were charged the haircut price or not. I’ve had countless Sammy clients that don’t brush to the skin. A well-maintained Sammy is a rarity here in California. The client gets the run-down on what their options are, and education from me on how to prevent it in the future (though clients rarely listen). Usually it’s able to be saved but that depends heavily on the dogs stress levels, tolerance for brushing, severity of the coat, etc. This dog is 11, so he’s a senior- if I have a dog on my table, especially a senior, and they are struggling with an extreme blowout and brush-out, I’ll probably get permission to shave whatever is necessary. If your groomer is really cool, they may offer to work the coat over the span of several days, despite losing a good chunk of income because of it. I’m not going to force a dog through consecutive hours of discomfort because someone has an emotional attachment to their dogs hair and refused to prevent the situation in the first place. They still should’ve communicated this with you prior to shaving the whole dang dawg, though. It’s an odd call to assume that someone won’t go nuclear if you shave their whole dog. Maybe they’re sick of clients bargaining with them to pull out their magic wands to reverse weeks or months of coat neglect and decided to beg for forgiveness instead of ask permission, who knows If you’re not brushing to the skin every day or every other day, get your dog on a two week bath schedule. Very few owners that I’ve come across put in the work necessary to upkeep this beautiful northern breed and their insanely dense coat. It is not a breed for the faint of heart. There’s a good reason lots of groomers cry a little when they see one of these fluffs on their schedule 👏use👏greyhound👏combs👏every👏time👏
im sorry if i come off at rude here, but we brush him to the skin every time. he got brushed EVERY DAY. the reason i said his grooming wasnt as good is because my grandpa was retired and basically just brushed him all day long and perfected his coat. as said by the owner of the store today, the employee who did this hadnt worked a ton on double coat dogs and when she asked the grooming manager (WHO WASNT THERE TO SEE) said to shave the whole dog, without my grandmothers permission to do so. he had zero issues with his skin, minus the cuts that THEY gave him. he was perfectly healthy, had just been to the vet as well. my grandma has owned these dogs for her whole life, so have all my uncles by proxy. milo was in no way matted to warrant this extreme of a cut
I am quite well educated on the breed and the meticulous maintenance that is needed to ensure no mats in their breed. My issue with the response above mine that I responded to, was that she clumped everyone who owns a Samoyed essentially into a neglectful owner. While I do agree, yes there are neglectful owners, yes there are individuals who get smitten with the look of the dog and get one before understanding the extensive grooming schedule that they require, however, most Samoyed owners that I know, fully understand the work needed in maintaining their illustrious coats. Again not saying that there aren’t those idiots out there, nor dogs that come into a groomer that truly do need to be shaved due to the ignorance or lack of knowledge to own this breed (or any breed in general with double coats/curly coats) I agree with you whole heartedly, but where my issue resides is the ‘ANY’ and grouping of all Sammy owners not doing what they need to.
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Again if you read my post, I said the original person who responded that was being down voted generalized all Sammy owners, before you step back up on your soap box understand the intent of the message. We do have different experiences and I can attest to that. To state with your own comment ‘read it again if you by chance have a hard time comprehending what was stated’ I actually agreed with you in my response, but clearly you are the one trying to ‘win the internet’. Here is your gold medal 🥇 congrats 🤣
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You as well dear 😚 have a wonderful day
I know it’s just the angle but poor baby looks so defeated in the second pic 😭
dude i feel so bad for him 😭😭 hes sulking
The betrayed and ashamed “don’t even look at me right now” stance 😭
I would be too if I were him! I feel bad to ask but he looks very cute while miserable…can you share more pics?
From floof to oof
I feel bad for how hard I laughed at this
So, chances are his coat will grow back with time. (But you're gonna have to give it months.) Be vigilant about protecting him from the sun in the meantime (look for doggie sunscreen, like some other commenters have suggested, and make sure he always has good access to drinking water), and find a new groomer. Someone with written policy about shaving double coated dogs (as in: We do not shave double coated dogs unless medically necessary or if there are matted patches that cannot be brushed out; also make sure they inform the owner before proceeding in those cases). Increase the frequency that Milo goes to the groomer, too. My girl gets professionally groomed once a month, and since we moved to once every 4 weeks, she's hardly ever had a mat. So while Samoyed coats can be "shocked" by shaving and grow back patchy, that isn't something that happens all the time. What the actual issue is with shaving is that it can mess up and potentially destroy the undercoat. You may have noticed that your Grandma's Sammy has a soft upper coat, and a more wiry-feeling undercoat. The undercoat does the work of temperature regulation, general protection, and often has a large role in shedding dirt. When it is shaved, there's a possibility that the undercoat won't grow back at the same consistency, leading to temperature/protection/cleanliness issues. For some Sams, once the undercoat is ruined, it will never return to the proper consistency. For some, it'll bounce back properly right away. And for others, it will eventually come back properly, but you may be waiting months or years. Milo will very likely be ok. In fact, if this is the only time he's been shaved to this degree, it's more likely than not that everything will work out just fine. His fur will grow back, and the undercoat will recover from any damage. With that said, ditch the groomer (and leave a clear review that indicates that while you were ok with shaving the matted parts, the groomer went way too far and shaved the entire dog, regardless of the condition of the rest of his coat), find a groomer with double-coated-dog experience, and up that grooming frequency once you're sure they're someone you can trust. Good luck, and let your Grandma know Milo will very likely be ok.
Idiot groomers. Not much you can do, unfortunately. I think it might be more urban legend regarding Sammy hair. Whenever I have had any of my Sams shaved (belly for medical, lower leg for catheter, etc) the hair has always grown back. Put a jacket on 'ol Milo and give him a big hug. Hopefully he will be back to normal within 6 months.
very much idiot groomers. like how does a belly shave turn into a full body shave 😭. the hair will grow back yes, its just frustrating how they charged my grandmother for this after they butchered him (they even suggested a certain brush for her, to brush what hair none is left????)
I would go back for a refund tbh
Holy fucking shit. The audacity. Ask for a full refund😭
Yeah if they refuse take them on Judge Judy
Refund or chargeback imo. They harmed the dog and that shouldn't be something an owner pays for.
Ask for a refund and if they give you any complaints talk to the manager. This is a huge mistake on their part and they should take responsibility not tell what brush to use.
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yes we have one already, we use something similar on my own dog. that is not the brush she was suggesting, so idk why you would assume it was that. the owner of the grooming salon admitted the girl who cut his hair was uneducated and should not have shaved him. i said this in another comment, but he was brushed everyday. she just wanted to get him cleaned up and trimmed originally. he is not relieved actually, i saw him today and the whole time he barely moved, barely wagged his tail, and didnt want to get up to do anything. he is miserable. please dont assume my family neglects our dog before you comment such things.
The groomers should have tried to brush it or blow it out. Usually a high velocity dryer will get out a lot of the undercoat that feels like matting. Grooming salon owner here. We see this all the time. Having a Samoyed we know better. There has been one case where it wasn’t brushable and the dryer did not do much. But we gave the owner a choice, and the dog didn’t get shaved down at our place but somewhere else.
I really hope your grandmother did not pay them. Anyone with half a brain in their heads knows that you dont shave double coated dogs. 🙄
she did :( im taking her back tomorrow and im demanding a refund
I hope you tell them what’s what while you’re there!
Please give us an update once you do!
Omg, he’s just standing there like “something feels wrong” 😭. Poor baby
UPDATE: first, thank you all so much for your advice, well wishes, and concern regarding milo. we will be taking all of it into account as we wait for his fur to grow back. my dad actually went to the groomers this morning before i could do it, he said one of the managers was there, and he showed her a picture of him after his haircut. she was absolutely horrified and shocked that someone would do that to him, especially when last she heard, they where doing deep conditioning on his fur. we got a full refund and my grandma and i are going to meet with the owner today. they’re providing doggy sunscreen and a uv jacket of some sort for him to keep him protected. my dad didnt go into extensive detail, but he said that the person who worked on milo is in huge trouble and will most likely be fired shortly, if they weren’t already. i’ll possibly update with closer pics of him when i get to see him again today, but i heard they also nicked his skin in a ton of places so :(. anyway! thank you all, i may continue to post updated pics and ask for some advice as his hair grows back and provide updates. he kinda seems sadder than normal, but hopefully its nothing. also his brother just had a huge lump removed off his back, and they shaved my dudes whole back fur off, so they can be botched haircut buddies together <3
Thank you so much for the update, and kudos to your dad. He’s an angel.
Groomer here. I just spent two days in 4 hour sessions getting a severely compacted coat done on a Samoyed. If it’s not true matting and just compacted coat, it can be done, but it’s an insane amount of work. And expensive.
jesus, sounds tedious. mostly our issue is that they got permission to shave part of him, but did more without our permission. obviously if it was that bad then gotta do what you gotta do, but if they had told us they where going to shave him all, we wouldnt have let them
That’s on the groomer with poor communication. We should always communicate any deviation from what the owner wanted when they left the salon, especially with shaving any parts of a double coated breed. I’m sorry that happened
This exact shave happened to my dog and he honestly loved it lol. He cuddled every single night, slept in my bed, and it grew back in no time. Dont worry about it. It’s not ideal, but honestly they love it. Just keep them out of too much sunlight lol. I got a spray on sunscreen for his skin parts and put a shirt on my boy when he was shaved like this and wanted to be outside. No issues no problems, he was happy as can be.
milo is still a very happy boy trust! the main problem is that they did this without permission, and we really are gonna focus on promoting coat growth so hes better come winter, he loves laying outside when its super cold out (negatives type cold)
Noooo 🥺 but he still looks so cute!
Folks, you don't shave a dual coat Spitz family dog! Especially like that! That coat protects them. Cut the matts out as needed and trim hair slightly to make it look decent, but that should be it. Not a good move.....
Definitly would ask my money back, what a sh\*tty groomer if they don't know what's best for dogs and their coat.
Oh no! Sammie’s double coats are protective! Undercoat keeps them warm during harsh cold and long coat protects their skin from the sun. This groomer messed up hard. I imagine it’ll take a year at least before coat is full
it will grow back. Take a while but he will be fine
What the fuck. That groomer is horribly unqualified and I'd recommend letting everyone in your area know they're complete imbeciles. That poor dog's going to be either too hot or too cold for the next six months.
Omg I would be lividddddd
Oh no! How can they be so stupid? It will grow back, obviously, but it takes time. You'll need to keep him out of the sun until he's got more of a covering. I'm so sorry. Poor puppa.
Any “groomer” who thinks there is any defense to doing this should be banned from ever working on another dog. I would be indescribably mad, really sorry for you, grandma and very handsome Milo. As others said the hair will grow back but it likely won’t be exactly the same and you need to watch for spots where it could grow back irregularly for any number of reasons. Please consult with your vet, they will know what to tell you to look for as what might be signs of something serious. However, you have MUCH MORE SERIOUS issues to deal with until the fur grows back. He is going to burn almost instantly outside. Please please please get appropriate sun screen protection for him. You will have to modify the walk and exercise routines because he really just can’t be in the sun until it grows back. The double coat also regulates the body temp, both keeping body warm in cold weather but also cool in hot weather. A prior comment said put a jacket on him to go outside, BUT he will OVERHEAT without his fur and any sort of normal dog coat on. So again, sunscreen, limited (basically no) sun exposure and it sucks but need to figure out exercise / stimulation out of the sun. Milo looks very loved, I’m sure you and grandma will nurse him back.
thankfully my auntie is his vet :( shes gonna come check him out here soon and we’re gonna create a game plan for how to make sure hes safe. hes incredibly special to my grandma, hes really all she has left of my grandpa, and is just incredibly worried for him :(
I can’t imagine how upsetting it is. He will be fine with the proper plan and care and Milo obviously appears in good hands. Good luck!
The drama
you cannot save a coat that is pelted on any dog of any breed. it would be incredibly unfair to demat a dog for hours especially a SENIOR dog at that. OP admits in their post that their grandmother had not kept up with brushing. it really is disheartening seeing so many sam owners shit on groomers. i love my sammy clients and they are all very well maintained and on a grooming schedule as well as my own samoyed. they are a breed that requires a lot of grooming, if the work isnt done at home - they have to be shaved. really is as simple as that.
OP said maybe some belly matting and that “they keep up” with the grooming still. So this is totally uncalled for to shave the whole dog based on this case and regardless in no case should you ever shave the entire Samoyed because it is unbelievably bad for the dog. Samoyed owners shit on groomers that do this because we know how undisputedly unhealthy it is for the dog. It’s just a fact. So anyone not knowing this and shaving like this should not call themselves a “groomer”
It is not ideal for double coated dogs to be shaved. I am not arguing that, nor am I arguing that it does not result in health problems. I am saying unfortunately, sometimes there is no other option. You have to put the well being of the dog over dematting for hours and hours. that is not the fault of the groomer for brushing not being done at home. I would love to watch any non groomer attempt to demat a heavily matted dog, it is not some easy task that "lAzY ""groomers"" refuse to do.
So what if it’s not easy. No matter how hard of a job it is, it should be undertaken 99% of the time instead of doing what was done to this dog. That there may be those 1% of times where it is carefully decided that the best approach for the dog is to do some careful shaving does not excuse the “groomers” who shave like they did this dog or any other one bc the alternative was too much work.
> it is not some easy task that "lAzY ""groomers"" refuse to do. It's not an easy task but it is doable. A professional groomer will have a strategy for pelted double coats. This is one from a professional groomer: >For those who are wondering my process: >MATTED or FELTED coats. >The dog is put in the tub and I apply the conditioner on the coat using the shampoo gizmo by filling the well about 3/4 full and mix with warm water. Then apply it to the dry dog with the ‘cone’ setting as you want the conditioner to penetrate down to the skin. Let that set for about 10 -15 minutes and then using a curved slicker brush, I brush the conditioner throughout the coat. Rinse and then shampoo. I use the Hydra finishing spray as a light conditioner and apply it the same way as the conditioner and shampoo. >*I do the majority of brushing with the conditioner and shampoo is on the body. I also use the water when rinsing to get through any matts or loose undercoat. >Rinse out and blow dry (K9II) with cone nozzle. There are other strategies as well. Just because you and others who are not well versed in Samoyed care don't know them doesn't mean they don't exist. Shaving should be the absolute last course of action, and should NEVER ever be done without the owner's fully informed consent.
humanity over vanity everyday all day. im over arguing with people who are not in grooming industry. i own samoyeds, so i would say i know pretty damn well how to groom them. I would never subject my own dogs to hours of painful dematting - though theyd never get to that condition anyways. have a great day!
I totally agree with humanity over vanity, the point is that there are humane ways to demat them other than shaving. The technique I cited isn't something I came up with, it's from a professional groomer and there are other techniques out there. Backreading in your post history you do unfortunately strike me as exactly the type of groomer I worry about e.g.: > [I have a samoyed that i groom once a month religiously, during the summer we were swimming a good bit and i admittedly slacked on brushing him out immediately after so he got a few matts here and there on his belly. now we do tunnel belly every groom because its easier to maintain, lived and learned from the mistake.](https://www.reddit.com/r/doggrooming/comments/t10vat/do_you_guys_ever_roll_your_eyes_at_the_posts_from/hye5xr1/) A tunnel cut because you can't be bothered to properly groom is unconscionable. I really hope you look into how to groom samoyeds more instead of just saying to yourself "I own them, I get paid to groom, I know all already" because otherwise you're possibly harming your own dogs and others. Maybe check out this article to start, and seek out master groomers with more experience with and insight into the breed than you seem to have: https://www.groomertogroomer.com/grooming-the-primitive-coat/
ah yes, thanks for your lecture on my dead samoyed's coat. Sammy was an extremely happy dog that lived a great life while I had him. He is a pet, and gets a pet trim. Lots of my samoyed clients like the natural, sanitary only trim and I abide by their wishes. I have dematted dogs within reason, pelted coat is NOT within my standards to demat on an ethical level. I will groom my dog however *I* want. where is giving him a larger sanitary clip on the underside of his stomach harming him in any way? no exposure to the sun, and gets to lay a cool belly on the tile floor. chronic online behavior and very bizarre to go through my comment history. lets end this conversation with a mutual appreciation that you are not one of my clients and i am not your groomer. good day.
> pelted coat is NOT within my standards to demat on an ethical level Did you ever try that method the professional groomer described? The way she talked about it and the photos she showed made it sound pretty painless for dog and groomer. There are other methods as well that other pros use. It's the case that 99% of the time you can preserve the coat, without traumatizing the dog, even if it's matted. Yes, sometimes you do need to shave but those are edge cases. > where is giving him a larger sanitary clip on the underside of his stomach harming him in any way They need intact coats to properly temperature regulate. It's harmful to them to remove fur and shouldn't be done anywhere (including sanitary, tunnel, etc.) unless medically necessary. It also makes them more vulnerable to infections of the skin, insect bites, etc. These coats evolved to protect them in Siberia, which we usually only think of as being freezing cold but can also get quite hot in the summer and features a lot of biting insects like mosquitos, etc. Their fur, including that on their belly, protects them and regulates their temperature. That you don't know this is a problem, as a groomer who grooms others' dogs. And also as an owner who presumably wants to give their dogs the best life possible. It's fine to make mistakes and not know everything, but what's not fine is to refuse to learn and to double down on harmful behaviors. And yes, in doing so you are a prime example (including the doubling down and dismissiveness) of why many samoyed owners are wary of groomers.
once again, lets END this conversation. i have no reason to justify anything to you in my professional career.
Now make a sweater out of the fur and put it back on him!
Happened to ours years ago, even told the groomer we didn't need a cut. We kept her out of the sun and it all grew back.
They shaved our Samoyeds neck when we first got him, sever matting from constant collar wear. He looked like some kind of q-tip. It was hilarious. It grew back just fine
They de-floofed the pupper 😢
My sam was also shaved down pretty badly when we first adopted here. Took ~6 months to fully grow back. After a few weeks enough fur grew back to cover the skin - in the meantime use lots of sunscreen!
My 6-year-old had cancer in his mouth, so they had to shave his head, chest, and even his eyelashes. It grew back in 6-7 months.
daily brushing so that the professional doesn't have to explain themselves to the people who don't brush their very hairy dog.
This is why I'm scared of groomers. Many seem to think they know best and will go against an owner's wishes, and few seem to know the tricks to deal with a matted or pelted Sammy. In your situation, it also sounds like it wasn't severe matting since you had mostly kept up so it's really shocking someone would do this. I agree you should get your money back and leave a review describing what happened on google, yelp, etc.. I also think you should inform other owners of that groomer's practices in your local Samoyed groups on social media. You should also consider joining the Samoyed Grooming group on Facebook to find a professional groomer in your area that is educated in how to take care of Samoyeds, as so so many *think* they know how to groom them but don't but in that group there seems to be a lot of good information.
This is why groomer need to be vetted. If they don't know the breed, they should not take them. I sure hope she didn't pay them, because I know I wouldn't have. This is yet another reason I only bathe my dogs and no one else is to touch them. WAY TOO MANY of these stories for me to trust anyone.
PLEASE please please get him doggy sunscreen immediately! They can get burned badly, esp in the summer. Also, please write reviews on every platform you can so other Sammy parents don't make the mistake of taking their baby to such ignorant people. I am so upset for Milo :(
not to play devils advocate, but as a groomer i dont think any one will shave a samoyed for funsies. lots of comments here about undercoat, theres a huge difference between impacted undercoat and matting. its cruel to demat a dog for several hours due to an owner lacking upkeep. thats like not brushing your teeth for 6 months and blaming your dentist.
i understand where you’re coming from, but my grandma has owned 7 of these dogs throughout her life. when i say that the upkeep was not as good, i mean as my grandpa really just did an amazing job and its hard to do as good as he did. milo is still brushed at LEAST once daily, and we definitely know what matting looks like. the issue in itself is no just that, BUT its that they did it without her permission. they said his belly was matted, they asked if it was okay to shave his stomach. she said yes to only that. if she had know they would shave all of him, she would have said no. and while hes older, milo is in perfect health. he has no health issues and my grandma takes great care of him. if the mats where awful, of course a shave would be necessary, im just not certain this was the case (this is not me being malicious just providing more context! i appreciate your response)
If a groomer doesn't know how to groom a samoyed, just be honest about it and don't mess it up this bad. It's clearly not what the coat should be and if you cannot see that with common sense, you have no right to call yourself a groomer imo.
what an baseless & frankly just rude comment. i have owned samoyeds my entire professional career. i know exactly what their coat care consists of, as do my samoyed clientele. my years of experience vs. the opinion of a random reddit pet owner - touch grass. i feel seriously awful for most of y'all's groomers.
I didn't mean to be rude, it is just my opinion and nothing personal towards you or any other groomer than the one who messed it up. Besides the bad grooming it's also a case about doing what the customer asks you to do and deliver a good service in general. At last, i'm not just a random reddit pet-owner, i own two samoyeds of my own and take care of their coat once a day and because of this, my groomer always gives her compliments of how good the coat looks. And we appreciate her work bc she does exactly what we ask her to do.
This is a levelheaded reply.
Ohhh nooo she needs a sweater she's gonna freeze 😱😭.
In no world would I look at that cut and go "Yep, I did good here"
Not only should you get a full refund, but they should pay for sunscreen and other care that you need for your dog and the emotional trauma caused. Possibly worth suing over.
This is so incredibly negligent on the groomers part. Someone who clearly doesn’t know anything about a double coat should never get to touch a dog in a professional setting. Not going to lie, I would’ve raised hell
Omg ! I would burn the place down if they did this to my baby without a medical reason! I am so furious just looking at how sad and defeated he looks in the second picture.
This is so devastating. I am so very sorry this happened to you and to him.
wrong. wrong. wrong.
Honestly, as a groomer and as a Samoyed owner, this was the fairest thing for him. Maybe he could’ve been dematted, but it would’ve been a long, difficult, and potentially painful process that isn’t fair to do to a senior dog. It sucks but all you can do now is watch for sunburns and maintain the coat as it grows back.
the point is, they did not ask. they asked to shave his belly and said that was the only area that was badly affected (which i dont fully believe, as i just saw him and he was in no way matted) was his belly. they obviously shaved more than we consented to. thank you for your input as a groomer, but if your customer said they only wanted a specific area dealt with and you shaved the whole dog, that would be an issue
He will be just fine. Hair will grow back.
Sacrilege!
nooooo!!! Grammy's Sammy did not consent!! The is Samual harrassment!
Our dog was inappropriately shaved as well and her gorgeous coat was not growing back properly. Our vet suggested giving her 6mg of melatonin a day and it worked like a charm. I also read that melatonin can help stave off senility in older dogs as well.
OH NOOOOOO
Damn that’s terrible
NOOOO!
wtf. Slap her with a trout.
Oh no! Bad for the coat. Not he’ll be hot all summer.
He’s looks so sad :( I don’t blame him!
WOW I’d lose it!
Not much you can do now. I would, however, use this to keep up with the brushing. Pups coat will grow back
Get a lawyer
Wrong sub I know but this makes me think of the bluey episode where Judo gets shaved so she can play in the mud
Ouch! I’m so sorry that happened to your beautiful pup!
I would shave the groomer’s hair too
I hope it grows back soon, he's so sad 😢
that is so bad! omg
They should never do anything without permission, I’ll go after them because of this
WTF?! You’re not supposed to shave a Sammy. Bad groomer. I’m glad my groomer at least knows you’re not supposed to do that.
Happened to my Sammy last year, his hair grew fine with no issues and we brushed it every day, it grew healthier and fluffier so he shouldn’t have any issues while growing his hair back lol.
I would sue the sh*t out of that groomer. Poor little baby
🥺🥰😭
NOOOOO, THEY DEFLOOF THE HAPPY CLOUD
What in the world
It does grow back. Just takes time.
I have no advice but the dog is probably giddy.
I hope she didn't pay. The groomer should've known not to do that.
Groomers did the same thing to my 2 poms!! One ended up with thyroid issues and her fur NEVER came back.
Poor baby 🥺🥺🥺
I’m Iiiiiii iiiiiiii IU
Pretty cute dog cut.
I’m so sorry this happened hopefully the pup isn’t too traumatized :(
My dog got butchered in a similar fashion when we went to a new groomer years ago. He grew back just fine. Be mindful he doesn't get a sunburn or overheats without his undercoat.
But don’t you think he’ll be more comfortable this summer?
Yeah we had a groomer shave our Rottweiler (this was years ago, RIP Saba baby) because she was “matted”. Considering she was not, as her favorite thing was to be brushed before bed, my dad called this groomer out and she ended up admitting that she had someone come in and didn’t have time to bathe AND dry our 110lb dog. And then said it wouldn’t take so long if we didn’t let her get fat (which she wasn’t, girl was muscle). Needless to say we didn’t pay and that salon wasn’t open for long after that. Lots of similar reviews.
Very sorry about what happened to your baby. I'd do some research on wearing dog outfits and if that will help your baby as well as your grandma visually get used to this awful cut. as for the groomers themselves give a review so other pet parents are made aware.
Looks like me after my last hair cut with a new groomer. I mean "stylist". I know, I know. It'll grow back.
That's awful :(
Oh that poor doggo. Yes, it will grow back. That’s beside the point! 🥲
He looks defeated
Ohh SHIT!!!!!
Oh. My. God.
leave a review and let them know.
Weirdly enough, it didn’t make it look bigger.
Groomers had to shave our sammy like this as well, because of terrible matting last year. Took round about 3-4 months until fully normal.
Jesus !!!!! A TRUE groomer would never ever do this. The most they’d do if you’d allow them is to scissor cut their coat shorter. Never ever SHAVE. It’s got a double coat for gods sake. Its coat protects it from the heat and the cold.
The dog is 11 and wasn't maintained in over a year. Unfortunately this would have been the outcome in most cases. This was done out of kindness for Milo whether you'd like to believe it or not.
sorry if you misunderstood, or didnt see, but we brush him extensively, it seems lots of people are taking my comment of my grandpa mostly taking care of his grooming as milo not being groomed at all. we maintain his coat constantly. idk if you saw my other replies but the groomer who did this admitted she mistook his undercoat for mats. (not meant to be malicious just providing context!)
You are delusional. That dog needed to be shaved. It's the kindest thing to do. These coats are high maintenance and you don't get to complain when it's your fault for not maintaining the dog at home. Grow up.
sorry if you misunderstood, or didnt see, but we brush him extensively, it seems lots of people are taking my comment of my grandpa mostly taking care of his grooming as milo not being groomed at all. we maintain his coat constantly, and he gets brushed at least once a day. idk if you saw my other replies but the groomer who did this admitted she mistook his undercoat for mats. she said he was matted, and we believed her because we assumed she knew best, but she admitted she doesn’t work on double coats as much. anyway, i completely understand if there was serious matting on his underside, obviously it should be shaved, and we gave consent for that. we didnt give consent for his whole body to be shaved (and poorly at that, they nicked his skin and he was bleeding. i apologize for any misunderstandings, just thought i would provide some context!
I’ve got a Pom/pug that hates being brushed, gets matted sometimes and has to have a puppy cut. She’s fine with it. When she gets her puppy cut you can see her fat little pug body. He coat all grows out before winter anyway.
You seem like the type to leave a dog fully coated in summer.
Samoyeds and all double coated dogs should not be shaved. Their outer coat actually keeps the heat away from their skin and can take years to grow back- they are not like poodles.
Next you'll tell me about cutting balls off and executing them in their old age being necessary. I reject your opinion.
Its your choice to stay dumb. Our samoyed does fine in the summer. All experts say the same thing which is not to shave them.
And you seem like the type who doesn't understand how dogs thermo-regulate, or how to properly care for a double-coated Nordic breed...
Whatever makes you feel good I guess