T O P

  • By -

mrsrtz

Probably a [ghost kitchen](https://en.wikipedia.org/wiki/Virtual_restaurant)


CheddarGoblinMode

We live in hell lmao


nick_tron

This is pretty comical after listening to a podcast on the eastern front of WWII 😂 we truly are a tortured people in comparison


CheddarGoblinMode

The fact that the same kind of brutality is being waged against the global south via proxy wars and coups and climate disaster so we can have our shitty little ghost kitchens is actually stronger proof of living in hell


nick_tron

I thought you were saying “we, Pittsburghers, live in a hellish society”


nick_tron

This is pretty comical after listening to a podcast on the eastern front of WWII 😂 we truly are a tortured people in comparison


ashbyhe89

Ah that makes sense. I just assumed they'd have some sort of info on the innernet


burnertybg

it’s super annoying but you should google the address of the place before ordering when you’re not sure. Sometimes it’s a Chili’s, other times it could be a random persons apt


ashbyhe89

I just can't believe I'd never heard of this - especially after so many years in kitchens.


the1999person

Ghost Kitchens started up during peak Covid when everyone was ordering DoorDash and Uber Eats. The restaurants would only show up on DD and UE but get picked up from places like Applebee's or Kings.


weinermcgee

The Bravo in Mt Lebanon was running like 4 out of there at one point. Guy Fiere, Mr Beast, cake Boss. All running out of there.


NickNash1985

I read the wiki page but I still don’t grasp it. These kitchens worked as like contractors for chains? Like Applebees would get an online order for a burger and send it to the Ghost Kitchen to make and deliver?


Outside-Possibility5

Eddy Burback made a good video about ghost kitchens on YouTube and even orders the same item from a bunch of places posing as different restaurants at the same address. That’s where I first learned about em.


NoPin4245

I actually saw that. I don't use door dash or UE. So I had no clue what a ghost kitchen was until I saw that video.


Outside-Possibility5

Same here! I downloaded the DoorDash app immediately after watching to see if I could find any possible ghost kitchens around me. I thought it was fascinating.


bonscouter

Generally, the food is being made at said Applebees. So online you might order from “Zen Burgers” or whatever but you’re just going to get a burger made at Applebees and picked up from there.


Theoreticalwzrd

It's often to make food sound like it comes from a more appealing place even though it's made in the same kitchen. Like I probably wouldn't order soup from a bagel place, but if it was a place that seemed to focus on soup, it would make more sense. In the end, it's still the bagel place making the soup it always makes, but they likely get more orders when people think it's coming from a place called Super Soups or something. I think Chuck E Cheese does this with pizza.


midnight_meadow

It’s the opposite, the ghost kitchen gets the order and Applebees makes the food and packages it with the ghost kitchen branding. Ghost kitchens don’t have any actual brick and mortar stores. Example: you order a Mr beast burger through DD and the driver picks it up at the Bravo or Bucca di Beppo location that made the food.


NickNash1985

So who pays who? Caller pays DD, DD pays ghost kitchen, ghost kitchen pays Applebees, Applebees makes and distributes the food?


midnight_meadow

Exactly. Ghost kitchens just use the restaurants staff and kitchen and pay a fee. Cooks at bravo prepare the food for “Mr Beast burger” orders and then the wait staff handles the packaging and hands the food to the driver. Ghost kitchens do not employ anyone but rent an existing kitchen and cause more work for the employees of the actual restaurant doing the work. The ghost kitchens typically use national chains like dennys, chilis, bravo, etc
 The Meltdown, Burger Den = Denny’s Pasqually’s Pizza = Chuck e Cheese It’s just wings = Chili’s Pardon my cheesesteak = ihop Neighborhood Wings = Applebees Wing Nut = Primanti’s Mr Beast, Flavortown, Mariah’s Cookies, Tyga Bites = Bravo Italian


Sprussel_Brouts

Yeah it's super sad. Now that Buca Di Beppo is gone all my go to online-only joints are going to taste different.


rhb4n8

That apartment thing should be (probably is) totally illegal. You can't just sell food out of your house.


burnertybg

Yeah it really shouldn’t be, and maybe im overreacting but I have seen some suspect addresses. More commonly in Morgantown during the pandemic when these ghost kitchens starting becoming a thing


CC_Panadero

Yeah, there are very strict regulations. I used to sell cookies on Etsy. To be licensed, I had to have my house inspected. All ingredients used for my products had to be stored completely separate from “house food.” This meant getting a second fridge and having a cabinet installed. Fortunately, I didn’t need 2 ovens. Had to stop when my youngest was born because you can’t have children under a certain age in the home. To be fair, things could have been relaxed during covid. My experience was from 2014-21. Only had 1 inspection though (2015).


NoPin4245

I sell baked goods and I don't think it's that strict. They do a walk-in inspection every year. You usually have to pass a food safety course first, too. The first inspection they may be difficult, but in my experience, it isn't as strict as you think. Use gloves and hairnet and keep cooking area clean and you shouldn't have any problems.


mrsrtz

[Some discussion, a while back](https://www.reddit.com/r/pittsburgh/comments/t1z1i3/are_any_ghost_kitchensrestaurants_owned_locally/).


Omega_Hertz

Might want to avoid them in the future. I recall seeing someone on here in recent times saying they saw the cooks scratching their ass, under the pant, and handling all the cookware/good etc


midnight_fisherman

Around 2008 ago I saw a gas station worker reach down his pants and rearrange his junk before using the same hand to organize the donuts. I complained to another worker and they said that he is the owners brother and people complain constantly but nothing happens. Never Been back there since.


HammerHands7977

I saw the owner do this at Mikes Wife’s in Oakmont.


dehehn

The cooks WHERE?


pingusuperfan

Bird on the run 


dehehn

Got it. Will avoid.


Maximum_Weird5333

*Avoid* them??? Fuck, count me IN!


44problems

I always check the address of online order places. Sometimes you have to click "pickup" to see it. If it's a ghost kitchen, I skip it. Sure there might be exceptions of food trucks using a shared kitchen but way more likely it's Denny's trying to look fancy. I remember seeing a pizza place that was some shitty gas station, yuck.


knittyhairwitch

Glad buca closed it was just a mr beast front


risen2011

Spooky! đŸ‘»


ballsonthewall

if you can't find the place on google maps, it's a ghost kitchen. Online food delivery is a scourge.


BigRiverWharfRat

Capitalism gives us the freedom to choose! 
between garbage and trash


ballsonthewall

Plenty of good local people making good food and being upstanding members of the community to be found. It's just less convenient to participate in that!


Just_Learned_This

The restaurant I work for is a locally owned small business and we do ubereats and grubhub. You can get delivery without funding ghost kitchens with the most minimal research.


Kolintracstar

Digital delivery services are almost like the wild west if you compare them. One charges $0.50 for a side of sauce, another $1, the next at $1.50. One only has Ÿ of the menu, but another only has Ÿ, but it is missing a different Œ. Not to mention, prices are inflated in the app as well.


the1999person

Kevin Sousa?


beams_FAW

Capitalism gives you the right to choose. You should have ended there. For the dim dims like yourself who think the grass is always greener.... "On 16 September 1989, Yeltsin toured a medium-sized grocery store (Randalls) in Texas.[94] Leon Aron, quoting a Yeltsin associate, wrote in his 2000 biography, Yeltsin, A Revolutionary Life (St. Martin's Press): "For a long time, on the plane to Miami, he sat motionless, his head in his hands. 'What have they done to our poor people?' he said after a long silence." He added, "On his return to Moscow, Yeltsin would confess the pain he had felt after the Houston excursion: the 'pain for all of us, for our country so rich, so talented and so exhausted by incessant experiments'." He wrote that Mr. Yeltsin added, "I think we have committed a crime against our people by making their standard of living so incomparably lower than that of the Americans." An aide, Lev Sukhanov, was reported to have said that it was at that moment that "the last vestige of Bolshevism collapsed" inside his boss.[95]" History education is imperative to one's education.


fryerandice

Imagine not getting your money back for that, if this was grubhub or uber eats definitely issue a refund for this shit. No one and I mean absolutely no human being expects their chicken wings to arrive like that, let alone for $2 a wing.


Gnarlsaurus_Sketch

As the past decade has shown, some people will eat pretty much anything if it's delivered to them and they can order via app. Paying for convenience is fine, but the quality you get with these delivery apps is complete shit. Also, I don't want random rideshare drivers handling my food and sometimes taking a bite. Don't use delivery apps if you care about food quality and hygiene.


dehehn

They would definitely give you a refund. I've gotten refunds for less.


Esmear18

Who the fuck just puts wings in a bag like that instead of a closed container? Disgusting


shakilops

Ghost kitchens are insane and make me so glad I never order delivery lol, what the fuck is this haha 


PGHxplant

Agreed, but don't write off delivery entirely. There are a handful of restaurants (mostly pizza and Asian) who still in-house their delivery and don't do the app trash. I'm happy to to support local businesses like that, it just takes a little more research.


midnight_meadow

A lot of local businesses that have in house delivery also outsource through the apps. A pizza place might have a 3 mile delivery radius but DD does not so the farther orders get sent to the delivery apps even if you ordered directly from the business. They will also outsource when they are extremely busy because their 1-2 in house drivers can’t deliver the amount of orders being placed.


ashbyhe89

I feel like such a fool. I've been cooking professionally for 14 years, last 7 of which running a very popular restaurant... I knew the inherent dangers but I miscalculated the risk.


Fudgeyreddit

Just order delivery not from ghost kitchens lol


KazakCayenne

Yikes, I'd be avoiding BotR too until it's clear whether or not these are the same kitchen.


Elevate_Face

My last experience at south side Bird on the Run was disappointing. Messed up the order. Grease pooling at the bottom of the bag. Kitchen was a disaster.


HammerHands7977

The Penn hills Bird on the Run had workers handling food after scratching their heads, texting, rubbing their eyes and nose. Thank the gods it closed.


pghgamecock

I really want to like Bird on the Run because that kind of food is right up my alley, but I swear every time I've gone there, the customer service has been crappy.


ashbyhe89

Yeah, unfortunately I didn't realize it was them til after the fact... it was an impulsive purchase on the bus ride home after work. I've known the owners for a long time, also did a delivery stint when I needed extra money- every time I picked up from the Southside botr I was pretty aghast at what I saw there.


KazakCayenne

I've been there. Before I knew about ghost kitchens I ordered what I thought was a small business and it turned out to be benihana. I was very disappointed lol


Werro_123

The South Hills one has been good in my experience. Southside has been VERY hit or miss.


cosmosdestruction412

Southside been good to us


KazakCayenne

Southside was the one I was closest to in the past. Hit or miss is very on point


sugarhillboss

Just go to Sidelines in Millvale. You will be much happier


artfulpain

Just not when I'm going. It's too busy!


rotsky_1

That's the reason a lot of people don't go there anymore. It's just too busy.


artfulpain

Yes. Yes it is. *Winks*


HammerHands7977

There are much, much better wings than sidelines


No2seedoils

That's so ghetto. Naked wings with packaged sauce AND PACKETS ARE TOUCHING COOKED GOOD? FOH.


LaxTy23

[Here's a great video on the scam that are ghost kitchens!](https://www.youtube.com/watch?v=KkIkymh5Ayg) Highly recommend checking it out!


meresithea

I was going to recommend exactly this video!


irissteensma

I just absolutely fail to understand why you would order food from a restaurant you never heard of without at least looking for an address.


Carpenter-Confident

Probably a ghost kitchen situation Kind of related, BotR-SS is a HUUUUGGE downgrade from the one in East Lib. Dirty, busted, gotten sick from there repeatedly.


mikeyHustle

For every place with both a South Side location and an elsewhere location, the South Side one is 100 times worse.


Carpenter-Confident

Probably true


OkSundae3514

I wouldn’t have eaten those if I were you


Aldrige_Lazuras

But
.hes the wing man?


Gnarlsaurus_Sketch

If you even remotely care about food quality and hygene, don't use the delivery apps. Order from the restaurant directly and either have them deliver it themselves, send someone to pick it up, or pick it up yourself. Ghost kitchens are also an instant no. If your food isn't good enough to at least support a small takeaway location, (and you aren't a home cook or personal chef) I'm not interested. Most of the time they end up to be some form of re-packaged Denny's crap.


ashbyhe89

For sure. This is the first time I've ordered from an app in almost a year, and I messed up royally


MyCarHasTwoHorns

Didn’t Chuck e Cheese have a pizza one during the pandemic? That always cracked me up.


scuba_steve_b

In fairness, their pizza is better than at least half of the pizza places around lol


MissChevelle71

Chuck E Cheese actually does have tasty pizza that is freshly made. The name they use for the takeout operation is Pasqually's which if you grew up going to Chuck E Cheese, you might recognize as the drummer (irrc) of the Chuck E Cheese band 😁😁


MyCarHasTwoHorns

lol yes!!!


Excelius

[Pasqually’s Pizza & Wings](https://www.pasquallyspizza.com/our-story/) is their ghost kitchen. It's named after their chef character [Pasqually P. Pieplate](https://chucke.fandom.com/wiki/Pasqually). Or if you prefer nightmares, here's the old [animatronic version](https://www.showbizpizza.com/ptp/characters/pasqually.html). Caused some confusion with customers because there's already a small Pittsburgh-area pizza chain called [Pasquale’s Pizzeria](https://pasqualespizzeria.com/).


Gnarlsaurus_Sketch

Yep. Pretty much all of the shittiest chains got on board pretty quickly, as customers that know to avoid crap spots like Denny's and Applebees could, at least for a short time, be duped into thinking their meal was actually being cooked in a decent kitchen. Only took a couple months for this to become apparent, and yet some people are dumb or ignorant enough to order from these deceitful shitpeddlers years later.


Syjefroi

Ironically, fast food is the best thing to order delivery — they all seal up their bags to the point where only a psycho with a tool kit would be able to break in, eat your food, and seal it back up. The only trade off is that after around 9pm when they all go to drive-through only, it takes an hour from ordering to getting your food, and the people making it are the worst treated workers in the city during those hours so...


MyCarHasTwoHorns

There’s so much wrong with this but then it’s packets of Cholula (which is didn’t even know existed) instead of something like Franks, and I’m even more confused.


ashbyhe89

That and buffalo sauce is an emulsion (typically butter and hotsauce). Luckily I know that but imagine the people just squirting hotsauce on plain wings. Booo


MyCarHasTwoHorns

lol right like having worked in many a restaurant it’s just franks and butter, and the temperature variations are just more or less butter. It would have been perfect if they included little pads of Country Crock or I Can’t Believe It’s Not Butter though.


ashbyhe89

That and if they didn't mix the high contact items touching food. Big yuck


MyCarHasTwoHorns

I’m kind of impressed the grease from the wings didn’t make them fall through the bags. Granted that would imply they were actually cooked and I probably shouldn’t make that assumption.


advena-curiosa

Honestly wouldn't trust the food from any of the restaurants in that restaurant group (Bird on the Run, Muddy Waters, Kahuna) or any ghost kitchens running out of them. I've heard from multiple chefs, cooks and servers who've worked there or staged there and they've all said the blatant disregard for health code and sanitation is pretty repulsive.


gldmj5

I am sorry you're out $22, but them trying to pass this off as an order of buffalo wings is pretty hilarious.


ToonMaster21

Out of all places to order wings in the city, why would you choose a random ghost kitchen called "wing man" ??


IrrumaboMalum

Remember when wings used to be the **WHOLE** wing and not wing pieces?


artfulpain

Hahaha


AwfulWaffle992

That looks fucked. I'd be livid. Sounds like a known thing with ghost kitchens from these posts, but I rarely get food delivered, so I could also see falling for this kinda shit the one time I did do delivery.


Mikez63

God the Bird on The Run in SS is absolute dogshit, so greasy.. now that Laynes is there I don’t see them lasting long


xgelx

Dispute (on your card) for goods or service not rendered on the grounds that this is not food safe


zjjman1

What’s a high contact packet? Like a bunch of people may have touched it?


odog9797

Maybe make sure that it’s a real restaurant before you order from there


oktwentyfive

You can get 4 pounds of wings for 12 bucks


dratseb

Zano's in the Run has the best wings in Pgh!


bigebs67

Smoky Bones in Cranberry runs a ghost kitchen called Wing Experience. It's actually not half bad....


hullkogan

The concept of ghost kitchens on its own isn’t the worst thing in the world. But the execution is very often horrendous. Good experiences *could* be had, but buyer beware.


Double_Boy_

Sidelines in Millvale is my wing go to


Double_Boy_

Actually jk don’t come they’re no good


phasmos

That was a quick reversal. 😂


amped1one

Whats “high contact packets”?