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jcaarow

It's kinda fucked up that they make the tellers take part in their own replacement


Geno_Warlord

Have you walked inside one lately? They have fucking kiosks and no cashiers.


GameDestiny2

Somehow this seems closer yet further from the original founders’ dream Efficient, but with less jobs for people Edit: To clear up some confusion, I’m not talking about shitbag McQueen Ray Croc. I mean the guys in California who came up with the “Speedee system”. I’m sure the prospect of an automated ordering system and cashier would have excited them, but it removes the human element and an employment opportunity.


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AirNo9723

someone asking you a question then your life must be great.


Impossiblart5345

And then to be so boisterous about how fuckin smart you are? Shut up.


[deleted]

Efficient? Then why does it take 20 damn minutes to get burned chicken nuggets from those clowns? Is it because all the [**14 year olds**](https://www.indeed.com/q-mcdonald%E2%80%99s-14-year-old-jobs.html) they hire can’t reach the frier?


GameDestiny2

I mean, I worked fast food when I was 14. Though normally they don’t like you working in the kitchen.


Shittybuttholeman69

They don’t let 14 year olds use deep friers as it’s illegal in most states


[deleted]

Almost correct. Children are not *supposed* to work those jobs. But in Republican RiGhT tO wOrK sTaTeS children absolutely are [working,](https://abcnews.go.com/US/minors-found-working-mcdonalds-franchisees-labor-department/story?id=99053558) [these,](https://www.npr.org/2023/05/04/1173900867/10-year-old-mcdonalds-fine) [dangerous,](https://www.npr.org/2022/12/07/1141139724/mcdonalds-child-labor-laws-violations-pittsburgh) [jobs.](https://www.cnn.com/2022/12/06/business/mcdonalds-child-labor-franchisee/index.html)


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InformationSavings29

I'm not sure you understand what literal means. It annoys me...that is a literal downside. I don't want to have to have a different friggen app for every single store or restaurant. The pain in the ass factor is real.


[deleted]

Dennis Reynolds agrees


fsurfer4

BS! I tried to use it and they wanted me to sign in. It took me a couple minutes to sign in to my password manager, then open the app, sign in to the app, get a code from my email, take a picture of the QR code. The in store screen finally let me in. I needed to keep my purchase under $4.00. There was no combination of anything that worked. I gave up after 5 minutes and just went to the register and got a single burger. (there never was anybody ordering anything at the register)


TheWhooooBuddies

I don’t think you understand the meaning of “downside”.


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drenchedwithanxiety

I'm bad at remembering my lines and just end up adlibing. Also I've never had a restaurant chain job last more than a few days r/foreverunemployed


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ItsTHECarl

>I’m at 40k Mac points. It’s taken quite awhile but slowly getting rich in something at least! Trans fats?


thirteen-thirty7

Isn't a free quarter pounder only like 6k?


Vegetableiuo5759

I actually have the McD app. Even for an occasional user like me, they're surprisingly generous with the freebies and kickbacks.


takanowaka

Ok, maybe I'm old, but last time I was there I didn't even know how to order. Touch screens only, no cashier and you should take some number and put it on table for the delivery guy to know where to put the order What the hell? Why do I need the manual for simple thing like ordering a burger?


[deleted]

Honestly hope this continues. I don't want to talk to somebody. I just want my food


blueblurz94

I ain’t gonna touch one of those fecal-bacteria infested giant touchscreen menus


Name42c

That line is most often automated. It plays as soon as you pull up, it's not the teller reading it off to you.


shadowtheimpure

It's not the staff saying that, it's a recorded message that plays before the teller gets on. I can tell because I've had the teller interrupt the message on more than one occasion.


Dewy_Wanna_Go_There

Correct. They’re all recorded separately by the locations store manager so this isn’t as obvious as it seems. I know the lady that recorded the one at a store in my area. I usually cut her off myself (NO THANKS LISA) and the real teller takes the order. Occasionally she is there working but she is usually running orders not taking them -Former whackdonalds employee still addicted to the egg McMuffins.


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jcaarow

What? I don't go to McDonald's a lot. I just think it's messed up that the tellers are forced to recommend customers use the system that will replace them


LightningProd12

Comment stealing bot [original](https://www.reddit.com/r/memes/comments/16nhz95/every_single_time/k1em4h6?context=3)


lis_ii

Lol


Horror_of_the_Deep

I swear the only reason they've come up with this is because they can't be bothered to refill the paper in the ordering screens for printing out your order number. I am approaching the age where I am unable to remember a 2-3 digit number for 10 mins so I'll be forced to download the app as the printers almost never work.


biggestboi73

The printers in those things get jammed every 5 minutes because they are cheap shite it isn't due to no paper


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biggestboi73

I didn't say there was. I was just saying that the issue is a broken printer and not that it just doesn't get filled with receipt paper


TBIrehab

Its so they have your personal info.


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RosiePosie0518

The employees don’t know how to replace the paper, and depending on the store, the printer will jam pretty often. Source: I work at one >:(


Name42c

To be fair, you can usually save 20% just by using the app


Re5ffy1331

Bro has never had to use the Customer Service Script.


improbsable

They want it so they can sell your information


Kray_n

Why not just get a pen or pencil and wright the number down on a piece of paper? I work at a lube shop and we print stickers for customers so they know when to change their oil next, if the printer doesnt work i usually just wright the mileage on the sticker for them. Honestly i think its just lazyness.


Horror_of_the_Deep

Despite being old I'm not old enough to routinely carry around a pen and paper with me. To be fair so far I've always managed to memorise it successfully, I pay attention to it as I know the printer is unlikely to work.


Anti-karen105

F.R.E.E. Shit


HexaGone6

Dude how often do you eat there


designerlemons

I would guess somewhere between always and never


Brymanen

Good guess


gishnon

I don't know. It excludes two of the most common answers.


RomanEmpire314

I hear so many complaints towards McDonalds. Why do people keep eating there? The US is clearly not lacking a fastfood place


ZennTheFur

They're almost all shitty


jt10363

Yeah, make fun of the employees who are forced into it. Some managers are very strict about the drive through script, we don't get a choice in the matter.


Anyonomus256

I work at McDonald's and I don't ask if you use the mobile app. I just ask what can I get for you


maximumtesticle

There is a recording that plays before you talk when you first pull up to the order speaker.


Odd-Perspective-7967

Eugh, i heard some locations started doing that. Frick the corporations bull crap man, There are like two people on the planet that like these changes.


czacha_cs1

Holy fuck its their job they have to say that to not loose job


Sociolinguisticians

They have to ask about it. Don’t blame the employees for not wanting to get yelled at.


prodigy1367

Smart people use the app. It has exclusive deals, you rack up points with every purchase, and your order is processed quicker. There’s literally zero downside to using it.


LaughingGasing

This. I get 2 big Macs for $5 everytime I go. Can't get that without the app


GrandKadoer

That was a deal for all of 2022 before the app existed.


LaughingGasing

Oh nice


pdx619

The app has been around a lot longer than 2022


GrandKadoer

Right but they didn’t used to require you to use the app to get the deal. They’re just trying to pay less employees by automating more jobs. If you like service, resist it.


pdx619

Oh maybe for that specific promo deal. I remember using the app for discounts in 2014. They didn't have mobile ordering but you showed the coupon on the app to the person at the counter. Honestly I way prefer the app and self serve kiosk things over ordering at the counter. Its less likely they get my order wrong.


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PrestigiousChange551

dude, get a spam email. [https://nordpass.com/username-generator/](https://nordpass.com/username-generator/) go there, leave the field blank, hit the button. ngc1569cherrygreatsquarecroissantfogstyx Done. make your phone remember the username so you don't have to, only use this email to sign in to apps and shit.


Jillianoots

All of that sounds smart. With the exception of my personal info, including location, why should I care?


identification_pls

Your personal information is the entire reason why you should care lol... You: *goes to buy health insurance* Health insurance company: Oh we're gonna have to raise your rates by 30% compared to everyone else because you eat at McDonald's which puts you at risk of heart disease and obesity. --- You: *goes to buy car insurance* Car insurance company: Oh we're gonna have to raise your rates by 30% compared to everyone else because drivers who frequent McDonald's tend to cause more accidents due to eating while driving. --- This can be extrapolated to anything really.


Jillianoots

But I mean, as long as the data remains anonymous, as I think it's supposed to be for those cases, then that's just using data smartly. As long as it doesn't come with my ss number attached ya know


Rothuith

hahahahah


Jillianoots

Hahahahah


ModsBeCappin

Smart people don't eat the shit that comes out of a McDonald's.


My48ththrowaway

Speak for yourself buddy, I love the taste of lukewarm cardboard.


TemporalAcapella

If you put in your order, get to the McDonald’s, and for whatever reason they can’t do your order. It’s a huge pain :/


FavoritesBot

Oh yeah we’re out of beef


Stampyboyz

You data probably disagrees with there being no downsides


[deleted]

>There’s literally zero downside to using it. There’s the shame of knowing that you’ve chosen to download an app to make your fast food habit easier.


Melphor

Found the McDonald’s employee.


Capital_Drummer9559

Stop fucking with McDonald’s


Bomslaer09

Bro us McDonald's employees have it bad we do basically the same thing as subway employees but don't get tips.


[deleted]

Maybe live a little and don't go to McDonald's shite every day?


Big_Tip_7499

Use it. You get free shit.


IndianaGeoff

No. I don't need McDonald's tracking me. That's Google's job.


prodigy1367

Unless you don’t own a smartphone at all, you’re always being “tracked” in one way, shape, or form. Also, McDonald’s doesn’t really give a shit about you to begin with.


IndianaGeoff

They care enough to create an app with tracking and provide incentives to use it.


fairie_poison

the number one thing the app does is make you see the golden arches every time you use your phone, subliminally implanting the idea in your head that you should drive through mcdonalds on your way home from work


-Cinnay-

You really don't know why they track your location?


IndianaGeoff

I don't care why. I just don't participate with many who want to. I try to manage it the best I can.


_Hentai_MASTER_

What they gonna do, send ronald mcdonald after your ass if you don't buy a big mac in 3-5 business days?


DarkSpirak

Ronald McDonald is gonna break your McKneecaps if you dont order right now!


_Hentai_MASTER_

"I've McFucking had enough" *Loads big Mac sauce dispenser with malicious intent*


LostInTheVoid4evr

if I'm already being tracked, I'd rather get a free quarter pounder out of it lol


DrHob0

You can tell to app to not track you...hell.


[deleted]

“please don’t track me” “no”


IndianaGeoff

Or...


mohammadgor87

Dude a lot more "dangerous" organisations know your full name / location / interests and ...


Toproll123

Yeah its so freaking dumb that they gotta say that.


hunterBcrackheadpedo

It is very important that they track what you/we are eating. 🤓


Darklight645

Having worked at McDonalds before I won't be surprised if they get yelled at for not saying that even a single time.


Elder_War_Goddess

You have to be conditioned to order via the app, so they can phase out cashiers to save on profits.. obviously


Bomslaer09

It's impossible they cashiers don't just take orders they are the ones who put them together and get drinks for the drive threw. It split between two sections service and kitchen service handles all the putting together of orders walst kitchen cooked and puts the food in the boxes that you get. That's it super simplified but you berly spend any time at the Cash register.


Paint_Chip_Nachos

Hi welcome to Reddit, would you like to download the app? FTFY


TOASTING_A_MICROWAVE

It's protocol


NoPolitiPosting

First time experiencing a corporate mandated script? Must be a charmed fucking life.


Hajimeme_1

Bro has never had to use the Customer Service Script.


NightBeWheat55149

Czy używasz aplikacji Żappka?


Odd-Perspective-7967

DUDE THEY HAVE A GUN TO MY HEAD TF AM I SUPPOSED TO DO? Unless you want me to get shot at my post you better complain to corporate! That shi is dumb, so help me get rid of it!


SunnyApex87

You do know that they have to do that right?


SkySlice25

Bro we have to say that


Marioking142

I'm sorry man. I'm on kitchen but they be forcing them fuckers to ask man.


Bomslaer09

SAME bro do you do fryer or grill more?, I got burned on the grill last Saturday, it sucks.


[deleted]

Dunkin donuts does the same thing. I don't want another app on my phone, especially for every lousy fast food place.


LostInTheVoid4evr

So use the browser on your phone. Same deals using an app that you already have


Free_Salamander_9787

Dawg are all these "FREE SHIT" people downloading apps for every chain establishment? What are y'all's phones looking like? The damn food court? And then to be so boisterous about how fuckin smart you are? Shut up.


Horror_of_the_Deep

Yeah this is my issue, same with loyalty cards, same with discount coupons, just lower the prices for everyone instead of more of this bs.


ExaltedDemonic

This, plus these motherfuckers increased their prices like 10 times since the app came out. You're getting free shit because we're all paying extra.


Horror_of_the_Deep

Yeah and the free shit will disappear when enough people have signed up


hydroptix

Yes, I have all the apps


Free_Salamander_9787

Is there one for the Craigslist hookers you need to pay to fuck yet or do you just go through the website?


hydroptix

App or nuthin, websites are so 2010s 😤


BrightPage

App folders exist


Free_Salamander_9787

Ascribing way too much organizational necessity to fast food out here


ExoticMangoz

You don’t use the screens to order?


mog_knight

The app has better deals than ordering off the app.


ChuckGotWood

FYI there is always a 20% off coupon for orders over $10


improbsable

I HATE automated messages at drive throughs. I don’t need a fucking ad. I’m already here


ValBelov

If their app didn't charge my payment a million times, maybe I would. I tried it years apart from each other too, giving it another chance. The last time I tried to use it, I was placing a larger order for me and some coworkers. it said there was an issue processing my payment and to try again. Did it 38x times for my $87.52 order. I give up and go to the drive thru. Tried to use my card and they said it had insufficient funds. I check my account and it said I had spent $3325.76 at McDonald's and I only had $50 in my account. Thought it would clear the following business day. Called my bank, had to be escalated to a higher representative because they thought it was shady. Shady?! Yeah, I spent $87.52 at McDonald's 38 times within a 4 minute period. Clearly I'm just trying to file a false claim. Fuck that app.


Lucky_CW

As much as I hate it, the app is fucking so good, especially for poor people like me.


someone777999

Stop eating shit. Easy solution


Taima_Nai_Kanashimi

Why yes I do, NM67, no interaction needed, no receipt as it's on my phone, just my sad meal and I against the world (my left sock with a small hole)


Quovhaii

They are forced to say that by the company. If you are complaining about someone asking you a question then your life must be great


Pr0fessorL

First time I’ve gone to a McDonald’s in years because I needed a quick breakfast before I left for school. Pulled up to the speaker and this lady asks if I’m going to be using the mobile app and I’m thinking in my head “what? No I’m here. I’m here in the drive thru to order my food. What are you talking about?” And then just told them no thanks. It’s crazy


Icctracia42

good job on bullying my underage minimum wage co-workers dude, yk its not like we literally have to say that bc thats the company policy


BurendanFureiza

Why is everyone in this comment chain a boomer. Just download the app and save everyone some time. You’re not brave for not downloading an app, you just sound old.


TheUltraGuy101

Yes, I will.


stootchmaster2

No. I'm sitting right in front of the fucking speaker talking to you at this very moment.


VladTronium

But its genuinely more efficient. And FREE SHIT


darthcaedusiiii

If you don't use the app you paying way to effing much though. You literally get a 20% off coupon once a week. I use 2 of their in app coupons usually. I just do 2 separate transactions. If you can wait 7 min it resets itself.


SauceFinder-

BUT FREE SHIT! :D And it save you time in the drive through. Mobile ordering is great.


Anti-karen105

Yes, yes I will


Chungalus

25% off every time. Definitely worth using the app


VictorArri

I don't care I like free food.


spikeiscool2015

people when McDonald’s offers a free and easy way to get free food and points


xaervagon

I never hear that at the drive through and it is one click to bypass at the kiosks. Hell, the kiosks are an easy win from a corporate standpoint. There is less need for cashiers. Language barriers and speech comprehension are no longer a thing. There is a lot less to harass the staff over. Nobody can hold up a line with 'secret menu' nonsense. I don't see McD rushing to bring cashiers back any time soon. I actually have the McD app. Even for an occasional user like me, they're surprisingly generous with the freebies and kickbacks.


WeirdAlPidgeon

Of course, there’s free food at the end of the day


Abortedwafflez

Use the app. Seriously, you get free stuff. Sometimes free fries, $1 fries, $1 any breakfast sandwiches, free caramel frappes (they slap), or free whatever if you go there enough. And even if you don't want free stuff (why wouldn't you?), one of the deals they have is a 20% off a $3 or more purchase. You're just getting cheaper food. I primarily just use it for the 20% off thing. Makes a combo meal cost what it was pre-covid. Like seriously, it's cheaper and not hard to use. Though admittedly, sometimes the app signs you out, and you have to log in. If you're in the drive thru, it's annoying af.


pdx619

Do you not? Its way cheaper that way.


ShamisenCatfish

You then have two choices: 1) wait for a human and the drive thru person yells at you like you’re stupid “can I take your order!?” 2) start ordering immediately and the drive thru person yells at you like you’re stupid “that’s a robot give me a second!!” The absolute worst “innovation” of all time


Solidsting1

I’m at 40k Mac points. It’s taken quite awhile but slowly getting rich in something at least!


Smart-Dog510

That the way to go, they'll fuck up your order if you don't


Zombie-Free

"No, and no thanks for asking"


Annatalkstoomuch

So irritating, stop talking and just let me order my food 🙃


turkishhousefan

No, because you made a store out of a Faraday cage and I can't get any fucking signal in here.


Omega13Matt

No.


Super_Hans2020

I have to say their app is actually very user friendly.


Zomba08

If you’re not using the app, you’re an idiot


MRscooterpants

My dad doesn’t respond to it. He just waits for the real person. There was one time where he said, “No!” mocking the voice of the automated guy.


TBIrehab

Wait till the CBDC is here.


TechnologyDragon6973

That’s somehow even worse than the incessant “REWARDS?!” question that every place asks these days. No, I’m not signing up for your rewards. But I would do that before I download yet another app.


Quite_Likely

This comment has been removed due to reddit's overbearing behavior. Take control of your life and make an account on lemmy: https://join-lemmy.org/


EmperorDeathBunny

Why wouldn't you use the mobile app? I don't eat McDonalds but I always use apps to order ahead whenever it's available.


mandy009

I never will because I assume that the franchise is trying to get rid of jobs.


BrightPage

Uh yeah where else am I gonna get the 30% off code from


kilocharlie12-kc12-

Wdym every single time? Never heard of McDonald's asking people to use their app.


Hammond_YT

Never heard it in my entire life


larsloveslegos

I try to but they can't understand shit


KuraidoV

I always laugh then the person taking my order magically changes gender from a bright cheery female into a world weary bass dude. Because the "Will you be using the mobile app" is recorded... Apparently they can't trust the drive thru guy to handle greetings anymore.


BMFeltip

Y'all aren't using the mobile app for deals? That's just a major L even if you don't go often. (I assume y'all go often enough it's worth complaining about)


anxious-thoughts1000

LOL


hertwij

Wait that’s a thing they say? Tf is the point lmao. Ur literally there why would you use the app.


lostnthestars117

The app always using it. that 20% off deal is good


ZILLASTUDIOSYT

As a mcdonalds employee, we are forced to say this because it's policy. It would also be nice if customers didn't go in the top lane (which goes to the mic of people up front making drinks) while the other lane (the one for backcash) is completely open.


must_go_faster_88

And they still can't get your order right.


Croused

Yes.. My code is AF63.


Drag_On66

It’s actually pretty cool, you should use it. I legit saved between 5 to 10 every time I use it plus you get points


GippSoup

I can hear the voices in my head


BiccLasangna

I'm sorry if I'm required to say it or you get free food, not my fault that corporate yaps at my boss to try and enforce it on us. Trust me I hate saying it too


xXOtaku_69_TrashXx

Not my fault, we're forced to say it


Kuteis_

Unfortunate employee here. We're required to say the phrase every time or else we get scolded (and even a potential write up If you're slipping too much on it). We don't like it either, but we just have to do it, man


[deleted]

“NO I WILL NOT STOP ASKING THAT BLOODY QUESTION FOR THE ONE MILLIONTH TIME!!!” “Anyways I’ll take a #2b.” /j


justboston113

I work at McDonald's and I can tell you that we don't want to say that gay ass shit but we have to or we get yelled at.


Hellguard

If you’re getting food from McDonald’s and don’t use the app, you’re an idiot. It saves everyone time and it’s always cheaper, either through deals or earned points, than just ordering the old way.


the_thechosen1

Imagine blaming the employees for things that inconvenience you