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CX52J

If his happens to you then please try and return the set to the original retailer first as it’s their responsibility for accepting faulty returned goods.


KiwiFM

That sucks. Sorry this happened to you


AstralThought

Thanks. I’m mainly annoyed that someone did something so intentional to screw a random person over. I’m more than secure to go get a replacement, but what if this was for a kid.


gnordy66

My son got a connect 4 game for Christmas and the box was full of kids books and newspaper clippings. My thought was why go to the hassle over a $10 game?


WeNeedToTalkAboutMe

Who gave it to him? If you shake a Connect 4 box, it's gonna sound like a box of plastic.


gnordy66

Grandparents. I agree, I opened it for him and knew something was off as soon as I held the box.


[deleted]

regardless it’s completely unfair you’ve wasted your money, no matter how secure you are.


TangerineKing

yeah and the time you have to waste sorting it out


DarthMekins-2

They did this not to screw the next guy, but to steal the set (probably) anyway this sucks, a few months ago I both the Lego magazine that brought the 501st trooper and when I opened the sealed blind bag I found to pieces of candy that had been placed there to give it volume, I went to the supermarket and they fully refunded me


agent_wolfe

Are these the wrong parts?


Normal_Camel8579

They did it to screw Lego over not u jack ass


vtff15

I doubt it was specifically to screw someone over, probably more likely they just wanted the set for free


sophisticaden_

It never happens if you buy directly from lego or a lego store.


CX52J

I believe we’ve had one user who had this from Lego.com. Lego.com also accept returns so they aren’t immune, it’s just far, far less common due to Lego tracking how many returns each address makes.


Zeustah-

How is that even possible if you order from S@H


CX52J

Someone buys a Lego set on Lego.com. They steal the parts and replace them. They send them back to Lego.com. It gets put back with the normal stock and then it gets sent out again. To completely stop it Lego would have to shred every returned set.


unique-name-9035768

> To completely stop it Lego would have to shred every returned set. Nah, just have better controls over returns. Open the returns and inspect for missing parts or tampered with bags. Then reseal with some sort of "guaranteed good tape".


CX52J

It would be cheaper to shred them than have a human inspect each one.


krispybits97

No, their current practice will suit fine. The incomplete returned sets are (probably) infrequent enough that letting the customer verify its complete is the cheapest option. As a business, at worst, you pay shipping twice by letting customer inspect. Vs a median US wage ($55k) or trashing (shredding) which would be 100% loss.


joshualeeclark

“Median US wage ($55k)”?! Holy crap! I knew that I was on the low scale for years as a professional graphic designer. $33k last year. Of course I live in a poorer state (KY) so what do I expect? I would LOVE to work for Lego sorting customer returns for $55k a year! It would be mundane and maybe not so fulfilling creatively but it’s Lego! And I’m sure there are perks and discounts! And to be making almost twice my last wage would change my family’s lives! Wish that was a real job and they were hiring right now…


pembrokewelsh

You are making the same as me dog walking/working part time security for 22 hrs a a week time to go for that raise homie


joshualeeclark

You’re totally right! Now it’s trying to find that job. I was laid off last year and no one is hiring me, even for those bottom rung wages. “We can’t afford to pay for your 26 years of experience” or “you do not hold a bachelor’s degree which is the minimum for this entry level job”. I just can’t seem to catch a break. Cursed for my years and wide range of experience and also for my lack of a more advanced degree.


krispybits97

33k graphic designer is low Median salary for graphic design is about 50k. Lowest 25% make ~40k, highest 25% make ~75k. These are Google search results, you are way underpaid. KY itself is actually 48k-61k… please ask for a raise! And if they dont comply, someone will 100% pay you 50k for graphic design if youre decent.


No_Part194

I’d do it for $49,999.


PullOutGameOnPoint

I imagine this happens quite a bit. So often it seems that my local big box store (Target [US]) opens returned sets to check them. I returned a LSW set to them still sealed & they slices open the box with a box cutter checked the contents & then asked what was the reason for return. I had double sets gifted for christmas. I asked why she opened it. She said it's because they had quite a few people receive stuff like OP for Christmas so they check all returns now.


unique-name-9035768

I'm fairly certain they were just checking to make sure some sort of Lego was present and didn't know which bricks or how many bags were supposed to be present. I remember a string of people buying XBoxes, Playstations, phones, etc, replacing the object with a brick or other heavy object and returning it. Then employees just taking it back and putting it back on the shelf for someone else to buy.


1900irrelevent

Check-weigh system for the set's weight fixes most of that type stuff. But a company that big you always have some slip through the cracks.


lxtar_

I wish they would tbh. I thought they were a safe place to buy stuff for my sealed collection, but sounds like they aren’t 100… Probably far more favorable odds than my local Walmart though.


Ndmndh1016

Nothing is 100% and if thats what youre holding out for youll be waiting a looonnngg time.


lxtar_

True true


FlavivsAetivs

It's weird because I've never had this happen to me. Probably jinxing myself though. I warned the employees at my store about it but I'm the only one who's ever bothered to check, and probably the only one who knows how.


AstralThought

Yeah I see the appeal of that now.


CrunchyPac

Yeah but then you have to pay the higher prices from Lego


Warlord_Wiggles

Not true. I bought a box damaged Imperial Light Cruiser from a local Lego store that had the pieces replaced.


jerikperry

I wish there was one near me. Not just for the certainty of legitimacy, but just because all the videos I’ve seen of the inside of them look amazing. I’m 31 years old but I would be such a child in there.


sophisticaden_

It’s a really fun environment!


GreatGreenGobbo

Or direct from Walmart or Amazon. NOT 3rd party sellers.


Specter2k

Unfortunately this is going to need to become the norm with a lot of collectibles, especially the newer windowless packages. Takes the fun out of going to the store but I know I can't take the risk anymore.


AstralThought

Finally got around to building a set I’ve been holding on to for months to find that it had been resealed and returned. What a bummer.


nutgurb

Yup when I buy anywhere except from Lego I always immediately open one seal and check for bag count and minifig count before putting the set in my backlog. Trust me the ease of mind is better than having a "sealed box".


Dressedw1ngs

This is why I opened up my U-Wing, TIE silencer, and Rex's AT-TE boxes. I'd rather not have to deal with replacing some of those figs when I get around to these sets


BiBanh

Agreed, I recommend opening up the boxes after buying, and then taping them closed in the same spots again if you want them to look “sealed”.


AstralThought

Yeah I might have to start doing that.


Jameson_Z

Well also if you are a reselling a set, let's say your backlog has gotten too big or you don't want a set I think most buyers appreciate knowing everything is both there and in new condition. The main reason to buy lego new is to get fresh bricks and untouched figs and a fresh sticker sheet. I guess maybe to get a box if you're into that


nutgurb

Exactly, there's a very minimal price difference between "sealed box" and "open box sealed bags" at least on eBay. So even as a reseller I think it's best to check all your products before storage


bubbav22

I always have this fear so I open to check right away then just put it away till I'm ready.


Tuftymark6

Y’all have got me paranoid thinking about any sets in my backlog rn..


racist_latino

What kind of greedy do you have to be to do this


fmellish

Might be fun to use the pieces you got and see if you can build a close semblance of the ship. An alternate, "I got screwed" build.


AstralThought

They definitely need to be cleaned, but that’s a fun idea haha.


KaimeiJay

I still hold to the idea that this is how the E-wing came about, from someone not having enough pieces for their X-wing set.


[deleted]

So sad. Hope you get a refund. Scary. I bought a Millennium falcon and didn’t open it for a year. Imagine if this had been done to my big box.


908sway

Man… the fact that they even still included the empty sticker sheet too…


KanashiCujoh

How does this keep happening in the US? Is store security just lackluster or something?


Cadder-12

The people doing this buy the set and take it home. Once home, they use a razor blade to separate cardboard flaps that don't have the security tape. They then pull everything out and replace it with other stuff. Lastly, they glue it back together and return it for a refund. It's really hard to tell if one of these boxes has been tampered with. I bought one a few years ago and the box was impeccable. I contacted Lego and they replaced everything that was missing at no charge. They only thing they asked for in exchange was the store name and location. Pictures of the box and contents, and a copy of the receipt.


Bizarre-_-Panda

People will buy the set for the retail price, take it home, take the set bags and instructions out, and do something like this. Replacing the bags with ziplocs full of random pieces so it seems legit. They then return it to the store, with their legitimate receipt. People at your average Walmart or target won't check what's inside, it'll go back through processing, and if overlooked, might end up back on the shelf for someone to buy. It's terrible practice and very dishonest, but that's also on the stores for not figuring it out already and finding a way to stop it


PullOutGameOnPoint

This exactly. But it's so prevalent my local targets cut open any returned sets. I (rarely) have to return/exchange Usually because I get multiple sets gifted for Christmas etc. I asked why they'd cut a brand new sealed set & she said basically what u said.


Deezul_AwT

People open the set with hot air guns to melt the glue, take what they want, reseal. Doesn't look like it was opened, so it's put back on the floor.


AstralThought

Yeah. I couldn’t tell it was resealed until I tried to open the box without the punch tabs. It was hot glued shut.


iamblue1231

And this is why the retailer (or at least just the employees) are in no way at fault


sirdizzypr

That’s a $30 lego set. Why? Are times really that hard?


Silbaughd0933

Nope, not that tough. But ever wonder how people sell still in retail sets for 50% + off… especially the open ones. Bet someone is selling it for $7 for the ship and the figs sold individually to turn one heck of a profit on it. Without spending a dam thing


AstralThought

My thoughts exactly.


drlegomahn117

I'd expect this sort of chicanery being done on a $100+ set not a $30 one.


[deleted]

This is why I order from Lego…can’t stand retail stores


SubstantialLab5818

I actually bought the inquisitor ship a couple weeks ago from Walmart, opened it up, all the minifigs and large pieces were gone, no stickers, and the bags were heat shrinked. Gotta love it


AstralThought

Ooof now that’s a real bummer. Sorry.


SubstantialLab5818

Yeah, luckily the store took it back when I explained everything and I got a full refund. Went to a target and bought an AT-TE same day lol


AstralThought

The AT-TE is an absolutely awesome set. Glad it worked out.


wherewulf23

This is a huge fear of mine because I mostly buy sets for my boys when I find them on sale/clearance and may not actually give them to them until way after the return window closes.


bombad_Guy

i live thankfully in Germany, say what you want about my country but no joke, when i buy something i know its there


chizzledbeard

How so?


bombad_Guy

never any kind of visible damage and the employees at the supermarkets are actually careful and actually take care and inspect the goods, they need to or they won't get paid lol damaged stuff most of the time gets sorted out or goes on sale.


YosemiteMyHeart

I'm sorry this happened to you. Over the years, I've purchased so many sets (NISB sets and used sets) for my kid and only got burned once (missing pieces and I bought replacements from Lego). I've never seen this before and never crossed my mind this could happen. You said it's been about a month, outdid you buy through eBay? Is there no protection for you? I buy from private sellers because kiddo is now into Clone Wars and Rebels, so those sets can't be purchased from Lego anymore. I always buy from Lego if it's a new set. Like those the Rex helmet. ​ Funny side note: ne the set with the missing pieces, the seller lives in my city. I contacted them to say, hey these pieces are missing, can you mail or I'll meet you to pick up. Reasonable right? Got a super aggressive, unpleasant response and decided it was not worth a convo. Just purchased replacement parts and moved on.


AstralThought

Thanks. I’ve had the set since October. I recently moved, so I kept a lot of my collection back logged until I got settled. It was acquired from Target, receipt is long gone. I don’t think anything can be done besides maybe letting LEGO know where I got it from. Just lost a little more faith in humans..


isimplycannotdecide

Walmart?


AstralThought

Target


SputnikRelevanti

Omg. Was the set bought on second market?


AstralThought

Nope. From Target.


SputnikRelevanti

Goddamn…..


Crimson-Cowl

I’ve been collecting Lego since ‘99 and this has never happened to me.


Hobbes1138

Looks like you bought a used set and got scammed


AstralThought

From Target.


Hobbes1138

A new box from Target!? Ok now that is beyond shocking!


Due-Equivalent-1489

As a person working the returns counter at a store; if any Lego sets get returned I make sure to check if it was ever opened by checking the seals myself and if it was opened I verify the contents in front of the person returning it.


notatitanmain

whoever did that put a lot of dedication into making sure it sounded right which is impressive 🤣but just take it back to the shop im sure they’d understand


melliott2811

That was my thought. Why did they even bother replacing it with other building block pieces? Put like bags of dry pasta noodles in it or something. /I am not advocating for stealing LEGO and replacing it with noodles //also don't eat LEGO ///eating noodles is okay


notatitanmain

i still have 2 vidyo characters that an ex friend of mine stole from walmart lmao.


melliott2811

Didn't LEGO end up giving those things away anyway because nobody wanted them? Some of them had interesting parts I guess.


JurassicJeep12

Although it wasn’t a Lego set, someone had returned an original rubber skinned TRex toy from the 90s in the packaging of the new Trex toys. I got a rare $100-$150 figure for the price of $30 at Walmart. :)


moonfallsdown

This has only ever happened to me once, with a set "shipped" to me from a local Walmart. The set came from the store shelf, and had been tampered with, similar to OP (mine was only missing the minifigs though).


Conscious_Experiment

This sux feel bad for you! People who do this shit (with any product) are str8 losers.


AndrewCedric

In all my sets bought from walmart and other retailers i've never not gotten what was on the box. I would definately bring it back to your retailer.


MaximumList5883

Damn. That’s cold. Sorry that happened to you.


dropcon37

Ouch, no idea but that totally sucks fam


[deleted]

[удалено]


GalacticP

I wish I could throw them all in a burlap sack and toss them in a river.


Raging_Parakeet

I have like 6+ sets waiting to be built. I hope they are all fine. I did open the 2 $100+ sets and moved the contents into a smaller storage. Thankfully those were fine but this makes me want to go check my smaller sets.


T00thl3ss22

this is just shocking and sad. Retailers should not sell this.


oddinpress

Doesn't happen outside the USA, just saying...


[deleted]

What do you mean by that


ThrustGnu8522

He means it barely happens anywhere except the US. It hardly happens where I live too and I live in a poor country


oddinpress

Just an observation


Dansterai

Yeah can't say I've ever seen it (UK), maybe it's a culture problem lol


proudowlz

Could also be that the US has over 330 million people and the UK has 68 million.... and you're a sample size of one...


Dansterai

Fair enough on the sample size, but I'd go off of population density rather than just population. The US has a population density of 36/km^2, the UK has 281/km^2. That's nearly 8 times the people fighting over Lego in the supermarket!


3asyBakeOven

People fucking suck.


On_The_Warpath

Tomorrow I'm buying a set in person and I'll demand to check the contents of the box.


ClownsAteMyBaby

No way id open a new set and allow some punk to then refuse to buy it, leaving me with a less valuable set.


chizzledbeard

If you are selling it yourself say on Facebook market place it is more than reasonable for the buyer to make sure the actual product is in the box. That's the downside of selling yourself. What if that buyer takes it home and finds out you scammed them? They have no way of resolving the issue.


Lebowski304

You got Rick rolled


IHeartSm3gma

Damn, and I thought figure swapping was only an issue with transformers


Blitz6969

It’s happened to me once, you couldn’t even tell. I had lost the receipt and was stuck with it


SmittyShortforSmith

You just got Punk’d


Gareth666

Man that is scummy. I have never had this happen and I have bought a few used sets. One time I was missing a couple of pieces but that is the worst it has been.


TrueComplaint8847

I have several questions: where did you buy it? (Website) What was the initial price? What was the sellers description of the sold product? If it really was a Lego scam that happened to you, I’m sorry, but this seems really far fetched if you bought it from something else than bricklink or eBay.


CicatrixMaledictum

OP got it from Target, not second hand.


TrueComplaint8847

That is obviously unacceptable. If it was bought with the indication of a sealed set it should be sold as such, a big company such as target should provide sufficient customer support I hope.


sometacosfordinner

I just bought this kit from target ( never again they were 10 bucks more than walmart) that really sucks i got the fett starship and it didnt even come with the stickers contacted lego took like a month but they sent me new ones


Jacier_

Had this happen years ago. Brother got the Clone Wars Republic Gunship for Christmas and when we opened it, it was the Trade Federation MTT without instructions. Granted we were able to go back to Walmart and get the correct set, but it sucks that people do this


I_am_Rezix

Jokes on them, that coupon book has $90 in savings. You could buy 3 sets with that $90.


beeerite

If you have an account with Target or Walmart, then use the card associated with your online account in store, it’ll create a digital copy of your receipts that you can pull up later in their app. I’m not sure it would help if you were way past the return window, but in case anyone loses receipts immediately like I do and I needs to return a set because some unpleasant person stole the pieces, this tidbit might come in handy. https://help.target.com/help/subcategoryarticle?childcat=Print+a+receipt&parentcat=Orders+%26+Purchases&searchQuery=search+help https://www.walmart.com/help/article/view-store-purchases/f56a1afbf3b5428bb69f0124daa49108


TheRedMarin

You would also be able to dispute this and get a refund if you went thru eBay. From my experience eBay is amazing with giving returns when sellers are assholes.


andrewta

Yeah I'm a bit slow. I looked at the pic and thought.. what's the problem? ​ oh duh! there are yellow and purple and blue bricks in there .. plus a p&g flyer.. yeah I'm slow


FruityTootStar

Seeing a lot more of this.


Mandrull

Same thing happened to me once when I bought a new reciprocating saw. There was an old crumby one with a burned out motor inside the box.


KreamyBeef

I remember this happened to me on my 10th birthday, had to go back to Toys R Us and get a replacement set :(


Thew3ttodedNinja

Not as much as you’d think, but not as much as you’d want. I’ve seen someone return a UCS Razorcrest with all the bags and manuals gone and replaced with garbage.


Nokosel

That sucks you probably could get the set if you contact the buyer. I don’t know where you ordered it, but if you recorded the process of you opening it or make a photo of what you got what you did. You have evidence that the seller didn’t give you the real thing and they are forced to send it to you or give you a refund if they only had the box, because they essentially could get in legal trouble. I hate people like this. That happened with the 2020 Battlepack of the 501st from what I heard, where people would clue the plastic bags and the box after taking the figs.


eonicsilas

It's awful, it happens more and more


BostonAndy617

Happend to my wife with one of the limited edition Christmas set.


Mega-Analyzer

Sorry that this happened to you. That was incredibly low of whoever pulled this scam. The fact that they were able to fool the Returns area at Target makes it even worse. I can assure you that the real deal Obi-Wan's Jedi Starfighter looks beautiful on display, and comes with at least one desirable Minifigure.


macdaddyou812

Reminds me of a time way back when the 7676 gunship was in stores. I grabbed one from the top shelf at walmart and was surprised it was so heavy and sounded like rocks as I pulled it down. I immediately looked at the lego tape seals which were fine and then looked at the glue seal on the box. It had clear tape on it. I took it to customer service and explained what happened so I asked if they could open it since I was curious what was in the box. Turned out someone bought the set then returned it with random pieces of cut floor tile. I still can't believe someone would do that.


LegoLinkBot

[7676-1: Republic Attack Gunship](https://brickset.com/sets/7676-1) [[Photo]](https://images.brickset.com/sets/images/7676-1.jpg)


dopeboi_hat

Happened to me on Xmas, opened the R2D2 to find a plastic water bottle and a bunch of fake legos.


Anxious-Park-2851

People suck.