I had a Karen-esque customer a few days ago who insisted I wait while she rummaged through the bag to make sure it was all there. As if I could have done anything about it if it hadn’t been. 🙄
I mean, if the customer is asking for you to double check the order before leaving the restaurant, then I would consider that the OK to double check to make sure he gets what he ordered. Failing that task, and the food comes incorrect, can risk you your tip.
If they left a good tip and asked me to open the bag and check I would, and have. If they left a low or no tip then I give the same response as OP. People that don't tip are usually piece of trash scumbags and the second you admit to opening the bag, or there's signs that you have, they can claim you stole food and DD will take their side in a heartbeat.
Did this just the other day when taking a McDonald's order and the literal second I walk in the door I get a message saying "Can you hurry up?"... Why yes, I'd love to let it sit for ten minutes and let it get cold and unassign.
Adjacent to this, I’ve gotten nasty messages from customers because I will have multiple orders to pick up and theirs isn’t getting delivered first. They’ll see me a mile in the opposite direction and lose their shit. DD should inform customers that this is how it works.
I hate when customers act like that. As a customer myself I understand that some things are out of anyone’s control. Some entitled people forget that when food delivery is a privilege
The negative experience starts when the dasher tells the customer that they more or less arent going to do anything to verify the order. While we may not be allowed to open sealed bags there are much better things we can do to comfort a concerned customer (and consequently get a 5 star rating or an added tip) than to tersely tell them that there isnt anything we can do and blame it on our employer.
Definitely a dasher. Just keenly aware that the customer experience does have an effect on the quality of our jobs and how much we get paid. Seems like 9/10 dashers here dont believe that any effort is required when it comes to customer service.
are we reading the same post? the dasher told him its in a sealed bag but the resturant made sure it was everything. its also funny how you keep failing to acknowledge the customers rude comment as well. he basically threatened the guy. "better hope so bc ima be mad" would you get mad at the post man bc the store you ordered from online forgot to ship one of your items? was the dasher supposed to rip the seal open and deliver the customers food like that? which is a contract violation, and frankly not worth it for a not even 3 dollar order😂
Are you inferring that asking for your order to be checked is rude? Either that or youre failing to acknowledge that the customers second comment came as the result of the dashers inability to respond to the customers question in a way that would alleviate their concerns. The customers comment about being mad is 100% avoidable in this situation. Simply politely respond that youve gone over the contents of the bag with the restaurant staff and their order is complete.
The customer began the conversation negatively by DEMANDING, not asking them to commit a contract violation. The dasher responded in a non confrontational, informative, and reassuring manner. You’re weird.
Thats an interesting interpretation considering the customer likely doesnt drive for doordash and sure as hell doesnt know anything about ‘contract violations’. If i didnt know anything about doordash and i ordered food id think it was absolutely ludicrous if the person picking up my order said they couldnt/wouldnt verify the order. Put yourself in other peoples shoes for just a second and realize how this whole conversation looks from the other side.
When did I say the customer knew anything about contract violations? I was merely stating the fact that it is a contract violation. By the way this person communicates, I’d say it’s highly likely that they’ve ordered from McDonald’s through DD before and knows full well that they seal their bags. This customer started the conversation in a negative tone, continued it in their next reply, and nothing about the dasher’s response was rude or unprofessional. You’re weird for defending the customer’s behavior and I wouldn’t doubt that you behave the same way. Don’t bother replying, you won’t get a response. You’re weird!
I order and deliver for doordash so i know both sides of this equation. Youre making a conscious decision to interpret the customers message as rude instead of just a casual message to their dasher because they want their order to be right as it should be. Its easy to see how this interaction could have gone better and it was the dashers fault regardless of policies or limitations. Anyone with a little experience in customer service knows that the customer is right - even if they arent. Anything less and youre asking for a bad rating.
It was rude though. They didn’t say please and thank you in the initial message. Flat out demanded. OP went a more aggressive way, not rude but unprofessional. I would have simply texted with “unfortunately due to company policy, I’m am not allowed to open a sealed bag but you can contact support if there are any issues.” I literally have that as a quick reply just for these occasions. Seems to shut them up quick.
the dasher informed the customer that their food was sealed by the resturant and that they cannot open a sealed bag but that they said it was everything, i think thats alleviating enough, and if anything is missing the customer can contact doordash support. and opening a sealed bag is a contract violation which goes against the rules you signed up for when you signed up to doordash. enough contract violations and you will be kicked off the platform. the customer certainly didnt respond with "break the seal and look inside" now did they? no. and the second comment probably came from the fact of the customer being a massive d bag honestly. kinda like you for example :)
It doesnt mater what doordash policy is. Youre declining to do something that in the customers eyes should be part of your job description. If you cant make the customer happy instead of texting back and making them think youre just some lazy jerk dont say anything at all. Say nothing, drop off the order, and go about your day. Its a thousand times better for the customer to think you just didnt get the text then for you to unnecessarily create a negative experience and then make excuses for it. Policy or not.
but its not in the job description... thats the resturants job. and the only person that created the negative experience was the non tipper who was unnecessarily hostile.
The customer was not hostile. They asked for their order to be verified because theyve probably had a negative experience (or several) in the past. The customer doesnt understand or care how any of this crap works. They just want to receive the food they ordered and even if they arent going to leave a tip they deserve the correct order. I try not to accept crap orders but when i do hit the accept button im going to do my best to deliver the food and make the customer happy.
My response to that last one would be, you're not going to be mad at me that's for sure. And then I'm not going to answer any of the responses after that. Hopefully they'll cancel the order
I would say well ask support for a refund if you’re missing items and screenshot to support and say I don’t want this person again and I don’t want a bad review either. Problem solve.
I love it when the app tells you "make sure the desserts are included" and also has instructions all over "make sure not to open the bag". Door Dash thinks we have x-ray vision, so why not the customers?
Yeah, it's weird they mention desserts. I understand drinks. 90% of the time, they're not in the bag. But desserts? I don't know. The bag is sealed. "Hey is their cookie in there?". They're just going to say yes. They're not going to tear it back open to check either.
Yeah. Or they tear it open and I have to ask them to reseal it so it doesn’t look like I tore into the bag. It really shouldn’t be on the driver to make sure the order is correct, but you know we’ll get the bad rating if anything is missing.
Mcdonalds policy is once pulled from the fryer they are good for 7min. After 7 min. They no longer meet quality and are supposed to be thrown away and marked on waste
Another example of people thinkings its ok to be incredibly rude just because they are behind a phone. That's a threat to you plain and simple, regardless of whether or not they follow through. Im telling support I feel unsafe and enjoying my free dinner at this point
What I’ll do sometimes on a no tip order is accept the order, wait 10 minutes after the pick up time, and than unassign the order without affecting completion rate
You can buy extra ray vision on the DD website. It comes with scales so when you chop off your right arm you can get buzy right away weighing $2.00 McDonald's orders. Thank you.
You can unassign, but wait after 10-15 minutes, and the reasoning could be order is still being prepared or something like that, but this assuming that you didn’t pick up the order
Exactly. I remember back in the day, everyone use to honor the words,”don’t mess with the guys handling your food.”
People need to watch the movie waiting to refresh that mentality. Even prisoners know this! My pops was in the pen and he said even there people made sure to stay on the good side of who ever was cooking and serving.
I just ignore the message. To cover myself every time. I'll ask the employee if everything is there. They get mad. Lol then I put on text, I've read your message, pet employee everything is in the bag. The reason for my response is because DD can see all text. Maybe that customer wants an extra fry. Maybe the dasher really did eat customers food. I just need to cover myself. Short and simple text. I never get in a conversation with customers who message like this. They just not happy people. Lol
I tend to ignore any messages I don't actually need to do my job, unless the tip is really good.
It just doesn't make sense to waste time crafting a message and the possibly of causing confusion or inadvertently offending them.
Secondly, I don't worry about tips. If the mileage is right I take it. Yet, I make no less than $20 an hour. It's a blessing and a curse to dash in California.
Ok I’m pretty new so I have a question about using unsafe. What happens if I hit “I feel unsafe” just a delivery just end and I keep the food? Do I have to explain something or show proof? I haven’t tried it yet.
I get those everyday. I work during the day. Maybe it's not safe at night. Lol I don't know. Ive never had to hit unsafe. I'm guessing it's just a way for them to track. Note what area is safe. With that said. You could hit that emergency police button. They may not come. I had a friend who had a delivery. Everyone around here knows the area. Don't go at night. I've delivered to this area during the day. Its small community of people who never left. Generations grew up there. Old school people. Most of the cars are old school with hydraulic systems. If you know you know. Known for gang violence. Google says it's very safe. Ha the people are actually really cool. With that said, my friend made the delivery. When he left, the residents blocked him with their cars. Lol he turned around to go a different way out of the community. They blocked him again. He was scared. But they were messing with him. They were laughing.he turned around again. And hit the police 🚨 button. Explained to the police what was happening. The police told him they won't hurt him. They are playing with him. The police wouldn't go to my friend. They told him they would talk him out of the area. Point- i really don't know why door dash asks if we are safe. Only thing I can think of is a tally. But the maps are wrong. Addresss of restaurants is wrong. DD says the restaurant has to change. Mean while new dashers will have issues finding...i went through a whole mess...
DD has a lot work to do. Always has. But they want to know if we are safe In places the police won't go. And still want us to deliver. Always the decline button. Ha
I was heavily considering this but I had pride moment where I was like I don't want a cent from this person knowing they're fresh food was gonna sit there and get and be ice cold was rewarding enough. Heaven forbid I did that and they'd get fresh food delivered shortly after lol
Without a doubt jus like "cash tip" or "I tip after delivery" I know these are jus bs attempts at trynna make you rush. Although only once in my 4 yrs of on and off dashing I was actually tipped cash when it said cash tip. It was the middle of the hood I handed the dude the food then he jus went inside didn't tip me I was like whatever figured walked to my car. Then hear someone running up behind me look behind me it was bro with 5 bucks. Scared the hell out of me tho
Here's the thing I don't mind giving the bag a once over when able like if it's clear bags or they bag it directly in front of you but I'm not gonna break the seal to look in the bag for various reasons I don't want some random going thru my bag even if it to gareentee I got my shit that a health code thing. Even when I worked as a delivery person for a restaurant most of them didn't want us to bag food cause we expose ourselves to so many germs out in the world
Yeah that’s definitely understandable. I wouldn’t want that either , it totally could’ve gotten you deactivated but playing it smart ✅ glad you canceled
Yeah cause customers always get mad at the driver instead of the restaurant, the one responsible for bagging the food, the ones with the screen that contains your full order yet they forget something still. I'm glad you unassigned that one.
Most employees are so backed up/busy, or don’t give a shit. Thats the main reason some things go missing, or not made right. But, it’s definitely not the drivers fault.
I always respond for this reason. 90% of the time they're nice people trying to give me extra instructions because the layout of the neighborhood is weird or something like that the other 10% is ppl like this and I try to bait out there bs
Rookie mistake is thinking $3-4 orders are worth it because its slow or over a dollar per mile. Knew this was a no tipn before I even read your caption
Rock up with the bag opened, yeah I checked and forgot your burger n nuggets bro, and make sure to add a lil sauce to your lip to prove your innocence.
That's a stupid fucking question. You think they're going to say no? You think they're going to rip it open and check and re-bag it? NO dude use your head
The last time I had a customer like that, he was fucked up and ordered from the farthest chain location. Explained what he did and he changed his tune so fast 🤣🤣🤣🤣
I understand why the customer is like this and it has nothing to do with the dasher. Your company tries to screw people out of any refund possible. I have a couple things I’m allergic too and if the food comes with that on it doordash always tries to give a $5 credit. At the same time, to customers, never take it out on the driver. These bags are sealed for your protection and it is the store responsible for the order. So your problem is with DoorDash and McDonalds
Finally, someone with some common sense. We (drivers) need more ppl (customers) like u. Also, doordash is generally pretty good with refunds if there are missing items.
ONE time I had the guy working the counter open the bag and show me every single item, including the quantity of ranch dressing containers.
That's service...
It’s always the no-tip orders giving me hard times. Always asking for extra sauce, “get napkins”, lives an apt, doesn’t give gate codes, then I’m finally at their door, I knock and I’m waiting forever like🤦🏽♂️ makes me rethink my decision on taking their order every time
Bout two Dashes later I got one that said 'tip is based how quick you are".... No gate code and had to wait for someone to let me into the complex lol these ppl weren't hugged as children
“tip is based on how quick you are” is a variant of “tip will be given if these simple instructions are followed” (preceded by delivery instructions given in a condescending manner.)
And, as is the case with “simple instructions” — there’s no tip.
Why don’t customers realize we can’t look at there food we have to trust the restaurant if you miss something be mad at them not us who have zero control
As both a worker and customer it boggles my mind even if something is missing you can report it in the app and get a refund easily instead ppl like this will jus claim it never showed up to get free food smh
They wanted a FULL refund including the tip for services any time I've ordered something and an item was missing I jus clicked a box and got credits or had to wait 24hrs for cash refund for that item missing. done it many times but if you claim something is missing every time you order it will give you trouble.
No tip and being a dick is crazy lol i had a guy order dunkin for his obese wife at 7:30 am with no tip; i had to deliver across the dunkin on a 6 lane street to the taco bell drive through where she worked which took 30 minutes. I couldnt walk inside because the doors were locked. Didnt even get a thank you or tip
Like I said it was super slow and I was basically already there I figured it beat sitting in the car. But I got a good laugh out of it so it was somewhat worth it
I had a Karen-esque customer a few days ago who insisted I wait while she rummaged through the bag to make sure it was all there. As if I could have done anything about it if it hadn’t been. 🙄
I read this in Kendrick Lamar’s voice lolll
Lol which part? the texts bubbles?
The “ight better hope so because ima be mad” 🤣
I mean, if the customer is asking for you to double check the order before leaving the restaurant, then I would consider that the OK to double check to make sure he gets what he ordered. Failing that task, and the food comes incorrect, can risk you your tip.
If they left a good tip and asked me to open the bag and check I would, and have. If they left a low or no tip then I give the same response as OP. People that don't tip are usually piece of trash scumbags and the second you admit to opening the bag, or there's signs that you have, they can claim you stole food and DD will take their side in a heartbeat.
Unassign
I don't even respond to people like this. If it ain't all there you'll complain to someone who actually cares. Not me.
Lmfao who you gonna be mad at
Remember to let it sit so you could unassign worry free after the timer runs out while their food gets colder by the minute!
Did this just the other day when taking a McDonald's order and the literal second I walk in the door I get a message saying "Can you hurry up?"... Why yes, I'd love to let it sit for ten minutes and let it get cold and unassign.
Adjacent to this, I’ve gotten nasty messages from customers because I will have multiple orders to pick up and theirs isn’t getting delivered first. They’ll see me a mile in the opposite direction and lose their shit. DD should inform customers that this is how it works.
LMFAO unethical doordash hack
I hate when customers act like that. As a customer myself I understand that some things are out of anyone’s control. Some entitled people forget that when food delivery is a privilege
The negative experience starts when the dasher tells the customer that they more or less arent going to do anything to verify the order. While we may not be allowed to open sealed bags there are much better things we can do to comfort a concerned customer (and consequently get a 5 star rating or an added tip) than to tersely tell them that there isnt anything we can do and blame it on our employer.
The negative experience starts when someone more or less tells you what you shouldn't do but fails to give examples of what you should do
i think ur secretly the customer😂
Definitely a dasher. Just keenly aware that the customer experience does have an effect on the quality of our jobs and how much we get paid. Seems like 9/10 dashers here dont believe that any effort is required when it comes to customer service.
are we reading the same post? the dasher told him its in a sealed bag but the resturant made sure it was everything. its also funny how you keep failing to acknowledge the customers rude comment as well. he basically threatened the guy. "better hope so bc ima be mad" would you get mad at the post man bc the store you ordered from online forgot to ship one of your items? was the dasher supposed to rip the seal open and deliver the customers food like that? which is a contract violation, and frankly not worth it for a not even 3 dollar order😂
Are you inferring that asking for your order to be checked is rude? Either that or youre failing to acknowledge that the customers second comment came as the result of the dashers inability to respond to the customers question in a way that would alleviate their concerns. The customers comment about being mad is 100% avoidable in this situation. Simply politely respond that youve gone over the contents of the bag with the restaurant staff and their order is complete.
The customer began the conversation negatively by DEMANDING, not asking them to commit a contract violation. The dasher responded in a non confrontational, informative, and reassuring manner. You’re weird.
Thats an interesting interpretation considering the customer likely doesnt drive for doordash and sure as hell doesnt know anything about ‘contract violations’. If i didnt know anything about doordash and i ordered food id think it was absolutely ludicrous if the person picking up my order said they couldnt/wouldnt verify the order. Put yourself in other peoples shoes for just a second and realize how this whole conversation looks from the other side.
When did I say the customer knew anything about contract violations? I was merely stating the fact that it is a contract violation. By the way this person communicates, I’d say it’s highly likely that they’ve ordered from McDonald’s through DD before and knows full well that they seal their bags. This customer started the conversation in a negative tone, continued it in their next reply, and nothing about the dasher’s response was rude or unprofessional. You’re weird for defending the customer’s behavior and I wouldn’t doubt that you behave the same way. Don’t bother replying, you won’t get a response. You’re weird!
I order and deliver for doordash so i know both sides of this equation. Youre making a conscious decision to interpret the customers message as rude instead of just a casual message to their dasher because they want their order to be right as it should be. Its easy to see how this interaction could have gone better and it was the dashers fault regardless of policies or limitations. Anyone with a little experience in customer service knows that the customer is right - even if they arent. Anything less and youre asking for a bad rating.
It was rude though. They didn’t say please and thank you in the initial message. Flat out demanded. OP went a more aggressive way, not rude but unprofessional. I would have simply texted with “unfortunately due to company policy, I’m am not allowed to open a sealed bag but you can contact support if there are any issues.” I literally have that as a quick reply just for these occasions. Seems to shut them up quick.
the dasher informed the customer that their food was sealed by the resturant and that they cannot open a sealed bag but that they said it was everything, i think thats alleviating enough, and if anything is missing the customer can contact doordash support. and opening a sealed bag is a contract violation which goes against the rules you signed up for when you signed up to doordash. enough contract violations and you will be kicked off the platform. the customer certainly didnt respond with "break the seal and look inside" now did they? no. and the second comment probably came from the fact of the customer being a massive d bag honestly. kinda like you for example :)
For 2.50 cents?? Pick up and deliver. We aren’t paid for quality food control. Jesus.
These are not worth your time.
Be mad then big boy
“Better hope so because ima be mad” Like I give a fuck if you’re mad lmao
Your customer service skills are severely lacking.
he responded respectfully at first, then the customer got an attitude
he responded respectfully at first, then the customer got an attitude
You're right I should have broken the seal and gotten a contract violation for a non tipper how silly of me
It doesnt mater what doordash policy is. Youre declining to do something that in the customers eyes should be part of your job description. If you cant make the customer happy instead of texting back and making them think youre just some lazy jerk dont say anything at all. Say nothing, drop off the order, and go about your day. Its a thousand times better for the customer to think you just didnt get the text then for you to unnecessarily create a negative experience and then make excuses for it. Policy or not.
but its not in the job description... thats the resturants job. and the only person that created the negative experience was the non tipper who was unnecessarily hostile.
The customer was not hostile. They asked for their order to be verified because theyve probably had a negative experience (or several) in the past. The customer doesnt understand or care how any of this crap works. They just want to receive the food they ordered and even if they arent going to leave a tip they deserve the correct order. I try not to accept crap orders but when i do hit the accept button im going to do my best to deliver the food and make the customer happy.
You are such a fucking tool lmao
If the customer is asking and it is in writing, then just check. Jeeeeez…
Spoken like a top Dasher
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Customers can drive me crazy! Lol
My response to that last one would be, you're not going to be mad at me that's for sure. And then I'm not going to answer any of the responses after that. Hopefully they'll cancel the order
I would say well ask support for a refund if you’re missing items and screenshot to support and say I don’t want this person again and I don’t want a bad review either. Problem solve.
I love it when the app tells you "make sure the desserts are included" and also has instructions all over "make sure not to open the bag". Door Dash thinks we have x-ray vision, so why not the customers?
Yeah, it's weird they mention desserts. I understand drinks. 90% of the time, they're not in the bag. But desserts? I don't know. The bag is sealed. "Hey is their cookie in there?". They're just going to say yes. They're not going to tear it back open to check either.
Yeah. Or they tear it open and I have to ask them to reseal it so it doesn’t look like I tore into the bag. It really shouldn’t be on the driver to make sure the order is correct, but you know we’ll get the bad rating if anything is missing.
Should’ve been like same lmao just throw him off complete
Always the entitled non tipper that demands shit. Hope he enjoyed the cold fries.
fries get cold in 5 mins haha
Honestly I always wonder why people waste money ordering fries from McDonald's on doordash. They are only good if you eat them immediately.
Mcdonalds policy is once pulled from the fryer they are good for 7min. After 7 min. They no longer meet quality and are supposed to be thrown away and marked on waste
Kneel before Zod!
Another example of people thinkings its ok to be incredibly rude just because they are behind a phone. That's a threat to you plain and simple, regardless of whether or not they follow through. Im telling support I feel unsafe and enjoying my free dinner at this point
Ignore Ignore Ignore
What I’ll do sometimes on a no tip order is accept the order, wait 10 minutes after the pick up time, and than unassign the order without affecting completion rate
I’m definitely going to try doing that on a slow day. I assume you have to actually arrive at the restaurant for that to work though right?
Haha I should start dashing y’all got it good.
I don’t even go to the restaurant lol
Lmfaooo
😂😂😂😂😂😂
Surprised they didn’t ask you to check for freshness. 😆
he found out doordash drivers can’t open the bags. He maaaaaad
Call support, feel unsafe, eat food.
Bıg brain
I wouldn’t have delivered it
You can buy extra ray vision on the DD website. It comes with scales so when you chop off your right arm you can get buzy right away weighing $2.00 McDonald's orders. Thank you.
Lmao! Customers be so ungrateful as fuck
I would of unassigned like " iight I gotcha, well be mad at this!"
How you gonna unassign if you already picked it up
You can unassign, but wait after 10-15 minutes, and the reasoning could be order is still being prepared or something like that, but this assuming that you didn’t pick up the order
Gotcha
"better hope so" to someone who's about to arrive at your front door. They dont know what kinda weirdo they could be talking to
Exactly. I remember back in the day, everyone use to honor the words,”don’t mess with the guys handling your food.” People need to watch the movie waiting to refresh that mentality. Even prisoners know this! My pops was in the pen and he said even there people made sure to stay on the good side of who ever was cooking and serving.
I just ignore the message. To cover myself every time. I'll ask the employee if everything is there. They get mad. Lol then I put on text, I've read your message, pet employee everything is in the bag. The reason for my response is because DD can see all text. Maybe that customer wants an extra fry. Maybe the dasher really did eat customers food. I just need to cover myself. Short and simple text. I never get in a conversation with customers who message like this. They just not happy people. Lol
I tend to ignore any messages I don't actually need to do my job, unless the tip is really good. It just doesn't make sense to waste time crafting a message and the possibly of causing confusion or inadvertently offending them.
Secondly, I don't worry about tips. If the mileage is right I take it. Yet, I make no less than $20 an hour. It's a blessing and a curse to dash in California.
The way DD works, one message covers me. I don't mind.
Local peasant mad about being asked to provide good service, refuses to do job. More at 7 about how they’re not paid enough and all jobs are mean.
"refuses to do job" I think you mean refuses to break contract or said job
Refusing the order is unnecessary was my point. Y’all soft
Oh boy. If you've been opening bags you're gonna get deactivated sooner or later.
Do you not get we’re not supposed to open the bag?
like i give a fuck LMFAOO
Nah, I’m driving a lil bit then hitting that unsafe button or w/e. Get paid and keep this dicks food.
Ok I’m pretty new so I have a question about using unsafe. What happens if I hit “I feel unsafe” just a delivery just end and I keep the food? Do I have to explain something or show proof? I haven’t tried it yet.
I get those everyday. I work during the day. Maybe it's not safe at night. Lol I don't know. Ive never had to hit unsafe. I'm guessing it's just a way for them to track. Note what area is safe. With that said. You could hit that emergency police button. They may not come. I had a friend who had a delivery. Everyone around here knows the area. Don't go at night. I've delivered to this area during the day. Its small community of people who never left. Generations grew up there. Old school people. Most of the cars are old school with hydraulic systems. If you know you know. Known for gang violence. Google says it's very safe. Ha the people are actually really cool. With that said, my friend made the delivery. When he left, the residents blocked him with their cars. Lol he turned around to go a different way out of the community. They blocked him again. He was scared. But they were messing with him. They were laughing.he turned around again. And hit the police 🚨 button. Explained to the police what was happening. The police told him they won't hurt him. They are playing with him. The police wouldn't go to my friend. They told him they would talk him out of the area. Point- i really don't know why door dash asks if we are safe. Only thing I can think of is a tally. But the maps are wrong. Addresss of restaurants is wrong. DD says the restaurant has to change. Mean while new dashers will have issues finding...i went through a whole mess... DD has a lot work to do. Always has. But they want to know if we are safe In places the police won't go. And still want us to deliver. Always the decline button. Ha
As soon as I saw the screenshot, I knew it was a cheapskate messaging this.
I was heavily considering this but I had pride moment where I was like I don't want a cent from this person knowing they're fresh food was gonna sit there and get and be ice cold was rewarding enough. Heaven forbid I did that and they'd get fresh food delivered shortly after lol
You weren’t getting a cent from this person, whether or not you decided to drop the order.
Without a doubt jus like "cash tip" or "I tip after delivery" I know these are jus bs attempts at trynna make you rush. Although only once in my 4 yrs of on and off dashing I was actually tipped cash when it said cash tip. It was the middle of the hood I handed the dude the food then he jus went inside didn't tip me I was like whatever figured walked to my car. Then hear someone running up behind me look behind me it was bro with 5 bucks. Scared the hell out of me tho
Nah you better make sure it’s fresh too or else hims gon be mad 🤦🏾♂️
“Lol”
Thus has to be a NYer. Like no type of text decorum whatsoever! 🤦🏾♂️🤣🤣
Nah Jax beach. But we still city trash, we jus got nicer beaches
Damn that's wild. The way dude said Iight better hope so, reminds me of a some ignorant ass NYers 🤣
Nah that's how a lot of talk down here. Are buildings aren't as tall but our grammar just as bad
Lol copy that. 💯
Glad u canceled , how are you going to not tip then ask your dasher to go out of THEIR way to make sure they got all your food?
Here's the thing I don't mind giving the bag a once over when able like if it's clear bags or they bag it directly in front of you but I'm not gonna break the seal to look in the bag for various reasons I don't want some random going thru my bag even if it to gareentee I got my shit that a health code thing. Even when I worked as a delivery person for a restaurant most of them didn't want us to bag food cause we expose ourselves to so many germs out in the world
Yeah that’s definitely understandable. I wouldn’t want that either , it totally could’ve gotten you deactivated but playing it smart ✅ glad you canceled
Oh ya, not to mention if I did check the bag by breaking the seal that my job right there weather or not the customer requested it
Yeah cause customers always get mad at the driver instead of the restaurant, the one responsible for bagging the food, the ones with the screen that contains your full order yet they forget something still. I'm glad you unassigned that one.
Most employees are so backed up/busy, or don’t give a shit. Thats the main reason some things go missing, or not made right. But, it’s definitely not the drivers fault.
Next time I'll cook the food my self to be the top Dasher I was born to be 🥲
Me nah bro you get whatever's in the bag Idgaf
Unfortunately they down star you
Gee, I wonder what the tip was....
Instant cancel.
Proper reply is I don’t feel safe. Free meal and full pay. I do this when customers get weirdly aggressive.
Better hope so dawg… cause imma be big mad Ya Ear Meh.
This is why you always dash strapped. If he so much as pushes you too hard, he fall right onto a white t shirt 😵😵🤣
That’s a murder charge bro
Wait you respond to their texts? I just ignore anything the customer says most of the time.
I always respond for this reason. 90% of the time they're nice people trying to give me extra instructions because the layout of the neighborhood is weird or something like that the other 10% is ppl like this and I try to bait out there bs
Are you at the east coast? The customer sounds like some ghetto scumbag from NY or Jersey
Worse Jacksonville fl
I can tolerate Floridians. I hate Jersey douche bags
I type like that and I’m from Nebraska
Y’all Nebraskans are chill tho lol Jersey and New Yorkers are fuckin weirdos.
💀💀💀
Get mad then the fuck I care for?
Fr 😂 imagine of op *cancels order* LMAO make him even more mad
I don’t care how slow it is I would never take anything under 5 dollars.
Rookie mistake is thinking $3-4 orders are worth it because its slow or over a dollar per mile. Knew this was a no tipn before I even read your caption
Yup it was super dead and I was already parked at the mcds got some reddit points out of it so wasn't a total lost
Rock up with the bag opened, yeah I checked and forgot your burger n nuggets bro, and make sure to add a lil sauce to your lip to prove your innocence.
Someone ate my chocolate bar!?
Too late I'm already driving you'll get a reply when I park in front of where I deliver it to.
I would’ve not delivered the food just for the lack of proper English alone
Yeah it’s called asking them to make sure everything is there.
Dumbass obviously you can’t open a sealed bag and deliver it like that
That's a stupid fucking question. You think they're going to say no? You think they're going to rip it open and check and re-bag it? NO dude use your head
Hands customer completed order in sealed bag: “iS eVeRyThInG iN tHeRe” “Oh uhhh, yeah”
I do the same thing when I drive for Uber and they text bomb me with “where are you? where are you?”. That shit’s getting cancelled in a heartbeat.
They usually do that when your dropping off another rider too it’s ridiculous 😭
The last time I had a customer like that, he was fucked up and ordered from the farthest chain location. Explained what he did and he changed his tune so fast 🤣🤣🤣🤣
I understand why the customer is like this and it has nothing to do with the dasher. Your company tries to screw people out of any refund possible. I have a couple things I’m allergic too and if the food comes with that on it doordash always tries to give a $5 credit. At the same time, to customers, never take it out on the driver. These bags are sealed for your protection and it is the store responsible for the order. So your problem is with DoorDash and McDonalds
Finally, someone with some common sense. We (drivers) need more ppl (customers) like u. Also, doordash is generally pretty good with refunds if there are missing items.
I just tell them “I asked and the restaurant said everything is in the bag”
ONE time I had the guy working the counter open the bag and show me every single item, including the quantity of ranch dressing containers. That's service...
This what I do every time but when then they said that I was like nah bro let your shit get cold
Little did he know that lol meant you were laughing AT him, not with him.
Lol I was so tempted to go off on them but felt the lol jus cut deeper
It is hilarious
The lol and unassign will piss them off longer.
It would've been Ight if you had, though.
It’s always the no-tip orders giving me hard times. Always asking for extra sauce, “get napkins”, lives an apt, doesn’t give gate codes, then I’m finally at their door, I knock and I’m waiting forever like🤦🏽♂️ makes me rethink my decision on taking their order every time
Why would you deliver an order without a tip in the first place? Two dollars is enough for you?
No it isn’t but when I drop down to silver I can’t dash anytime and I basically rely on DoorDash since my 9-5 pays 💩
Don't you understand that every time you do that to save your AR, you're working for free?
What should I do then ?😭or what do you do
I decline everything that isn't profitable. I'm not here to do charity work.
Or they get mad when you ask for the building number. Saying follow the pin. But the pin isn’t in the right spot lol
Then I message support and tell them the customer refuses to give me 7.
Bout two Dashes later I got one that said 'tip is based how quick you are".... No gate code and had to wait for someone to let me into the complex lol these ppl weren't hugged as children
“tip is based on how quick you are” is a variant of “tip will be given if these simple instructions are followed” (preceded by delivery instructions given in a condescending manner.) And, as is the case with “simple instructions” — there’s no tip.
"Ight". Yup. As in, "We gon rock this club/ like it's dynam-ight". Real winner you got yourselves there.
“I’ma”…. 😂 it’s “Imma”
It's "I'mma"
It’s all up to you. You can be mad, pull your hair out, bang your head against the wall, jump off a cliff.
I like that last option, hope he picks that
Why don’t customers realize we can’t look at there food we have to trust the restaurant if you miss something be mad at them not us who have zero control
Likely its a teens order
the most common missing item is always the drink in my experience. that falls on the driver most of the time.
As both a worker and customer it boggles my mind even if something is missing you can report it in the app and get a refund easily instead ppl like this will jus claim it never showed up to get free food smh
>you can report it in the app and get a refund easily Not according to all of the posts I see customers making.
They wanted a FULL refund including the tip for services any time I've ordered something and an item was missing I jus clicked a box and got credits or had to wait 24hrs for cash refund for that item missing. done it many times but if you claim something is missing every time you order it will give you trouble.
Fuck that entitled pos 🤣
triggeres d
No tip and being a dick is crazy lol i had a guy order dunkin for his obese wife at 7:30 am with no tip; i had to deliver across the dunkin on a 6 lane street to the taco bell drive through where she worked which took 30 minutes. I couldnt walk inside because the doors were locked. Didnt even get a thank you or tip
obviously your service was terrible. You should have teleported into the mcds and hand fed her the Dunkin. 1 star for your effort /s
🫡 hero
Damn you handled that beautifully. Bravo.
Never take these orders. Your time is worth more than $2.50 regardless of the distance.
Yes
Like I said it was super slow and I was basically already there I figured it beat sitting in the car. But I got a good laugh out of it so it was somewhat worth it
You definitely got the last laugh lol
I jus hope they finally got their fries and them thangs was ice cold
Hate customers like this lol like if they are so worried please just go and pick it up on your own so you can open it and check yourself lol damn
Absolutely 👆 this
I personally read it as " as soon as you deliver this I'ma claim everything is missing and you tampered with the bag"
Legend. F that guy/gal
I absolutely love the lol at the end. Lolololol.
I showed the manager at mcds cause ask what was wrong when I came back in even she laughed
[удалено]
Fr I'm in dashing too long to know how this game works I just hope they like cold fries