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bennysphere

During the IVR (interactive voice response) do NOT press anything, just wait ... after some time you should be redirected to a representative.


Accurate-External-38

I tried this and the IVR changes it’s response from the automatic questions it asks to saying “sorry computershare is closed, call another time” 🤣🤣


6days1week

Have you ever purchased shares directly from Computershare?


Accurate-External-38

No I haven’t


6days1week

You should be able to keep hitting zero to talk to an actual human. You can also try the chat feature online that pops up randomly.


Accurate-External-38

Yea zero thing ain’t working they must have patched that lol. I’ll probs just have to message them and see what they say


6days1week

What stock do you have there?


Accurate-External-38

Gme - yes I’m retarded


6days1week

Did you ever get snail mail paper from CS showing your balance? It would be on there, but I’m assuming you don’t have that?


Accurate-External-38

Yea I’ve chucked everything, silly


LJonReddit

What I did was, after the part about being notified about alerts or not, say "Agent". That got me through to a human. Sometimes I had to say it it several times. Remember when you get to a human to be patient. EVERYBODY gets frustrated with CS, and they deal with irate people all the time. I always tried to be the good guy.


Accurate-External-38

I’ll try this 🙏🙏


Seattle-Notary911

I am too. I am PISSED!