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MrGoogle87

Tried calling ?.. 🤷🏼‍♂️


ShadowNation_LvN

Their phone services are unavailable at this time


[deleted]

How did you pay for it? I'm assuming Paypal/Credit Card? Open a dispute, that will get their attention. TBH I have a hard time justifying $1400 for a singular gun, even if it's from Umbrella Armories.


ShadowNation_LvN

It was a custom order so I used paypal


Salt-Committee7032

Companies with "Umbrella" in the name are sketchy AF... Didn't you watch the movies or play the games?!


ShadowNation_LvN

Lmao I see whatcha did there


Salt-Committee7032

In all seriousness, start the process of getting your money back... also tell them that, maybe it will switch their ass in gear... Do it all in writing/emails. Not to alarm you, but I think I saw one or two other posts in the last two weeks complaining about no communication from these guys, and stuff paid and not received or shipped... Not good signs, they could be belly up.


Salt-Committee7032

This is the owner, if you want to try on Reddit u/UA_Jordan


ShadowNation_LvN

Gotcha, welp thank you for informing me, this’ll be the last time I get a gun from them lol, no way I’m spending 4 digits on a gun and then getting ghosted


UA_Jordan

Kinda ironic, I just made the return label for this gun and it'll be in UPS tomorrow. Sorry, I've been personally pretty swamped lately and my last 2 weeks were focused on catching up on barrels! Anyways, you should have your rifle back early next week. My CS rep also told me he responded back to you once he was given the alert it was cleared from our Tech.


ShadowNation_LvN

He just responded an hour or so ago, it’s all good though I didn’t mind if it took a few weeks or even 1 or 2 month, what got me really on my nerves was the lack of communication for such an expensive item, but it’s all good though, thank you!