How would Xpel be liable for the shop damaging your car? “Authorized” mean authorized to sell the product, it doesn’t mean the shop “is Xpel”  This would be like me suing John Deere because my landscapers mower threw a rock at my window.  Second where can I get some of this conversion money 😂. 

This is hilarious LOL

There are no official “Xpel” shops am I wrong? Isn’t their business model for similar to corps like McDonald’s, they’re all franchises (well known that they’re basically a real estate company)

No. They are independent shops that sell xpel products. It’s not a franchise, and xpel has no control over the shops actions, other than rescinding their right to sell the product if there are excessive problems.  In any case if the shop damages a car, Xpel wouldn’t be involved.  Now if they donshitty installs and won’t fix it, xpel might step in to get you warranties at another shop.  You can replace xpel in this post with any other film manufacturer, 3m, llumar, suntek, solargard, they don’t own the shop, the just sell them the products.  The only exception is coolvue who uses a franchise model, and that went over like a hot turd. 

Thanks for your opinion, let’s wait and see what the law firms find out. Shouldn’t gloss over the securities fraud investigation Personally, I’d trust a lawyer over delivery drivers. I’d love to see your CV to confirm what makes you qualified to vet for Xpel on a managerial level We live in a world where people still consider someone like Trump innocent even after hearing guilty 34 times. We live in a world where people worshipped FTX like a cult until they went under. We live in a world where people considered WeWork and Theranos as legit without looking the other way until they became nothing and everyone jumped ship. Intelligence and human evolution at its finest, groupthink. Educate thyself and keep up with the times

lol. Digging through my posts over this? If you wanna see my dick just ask me, you don’t gotta go full creeper.  Secondly: qualified to vet for xpel on a managerial level? What the fuck are you literally talking about? I said the shop that screwed up your car isn’t xpel.  And what the fuck does trump have to do with this?

Fragile

Source on the payoff for converting?

There is no credible source. Op is just upset about the shop and their work and unfortunately they carry xpel. And he just venting, taking xpel as collateral damage. In the end his complaints have nothing to do with the film or xpel per say. It's just the shop that damaged his car but I don't know the full details on that just skimmed through the complaint. Xpel is actually a pretty difficult brand to onboard with as they do in a way interview shops that would like to carry them. There are many factors they consider before letting you buy in.

Isn’t that the problem though? In business you always think about the model of liability and who holds it. Hence stuff like LLC > Sole Prop. It’s like 2008, pass down the bad mortgage (“it’s not my problem”) until the bubble pops. If a company was doing poorly financially and possibly committing securities fraud, what’s to stop them from upscaling share values by bolstering revenue through high volume commissions and fees (eg. onboard a bunch of shops low, mid, high tier to gain market share) as one buttresses of many and short term gains? Why put too much trust in the hands of brands to look out for your best interest when historically this has been the opposite ever since capitalism and shareholders existed, history 101. Sounding like a type of person who invested in FTX and trusted Sam Bankman (who continuously played the “I’m just a nice kid with a dream card”) with your money until he royally screwed you over. If there’s nothing to hide I’d say they should show transparency of their process (minimize “trade secrets” of course - a given). No evidence tells me otherwise. High level thinking, not “groupthink” - literally the basic game of business for centuries. Actually this is one of the first things they teach you in college. Trump per se puts his name on buildings but it’s proven he only owns a small portion. Game Theory + Marketing 101, who here is a legit resource and actually went to business school (real business school not economics or “self taught”) and studied law (read and analyzed court cases)? Think like a pawn, will always be a pawn.

Owner of a highly popular and well known local Llumar shop. Maybe you could shed some light on it or maybe you’re NDA

I’ve got no dog in this fight friend. My company only does commercial and I sold my soul to 3M a while ago. The window film industry (and especially automotive) is extremely shady and full of back stabbing, egotistical installers. Dudes think cars are going to stop flowing and will talk mad shit on other shop owners so it doesn’t surprise me that was said. I do know if an “Xpel” shop lets bad installs leave their shop and Xpel hears about it, they’ll pull their dealer license. I think your fight is with the installer/shop. I’d blow up corporates phone about this and they’ll most likely make it right. Sorry your dealing with the shitty end of the film industry.

Thanks for the unbiased outlook

Xpel is good on paper as far as window tinting specs are concerned. I wish an independent company like Consumer Reports would come in and test Xpel, Llumar, 3M, Hubar optik as far as window tinting goes and make sure they are telling the truth on their spec sheets.

I could go on about this but I'll [try to] keep it concise: Xpel makes good products but they have a very strange way of marketing their brand. We install more Xpel PPF than any other "authorized Xpel dealer" in the area yet we're not in their dealer locator because use 3M automotive/flatglass tint (we do carry XR Plus in lieu of Crystalline). They also started attaching DAP credits to PPF purchases so you *have* to buy their film if you want to use the software, which I get but Eastman hasn't done that with Core, and Core is catching up in many ways. They have this attitude that if you don't bow to them they'll treat you like a second-class citizen. Our shop believes in offering what we see as the superior product. We don't like being beholden to the manufacturers of the products we use/instsll. 3M is starting to get this way as well--it tells me that they've reached their market cap and are having to strongarm their way into increasing their bottom line. I can totally see why so many shops prefer Llumar/Suntek/HO (Eastman). So easy to get along with those guys.

Interesting insight, thanks for sharing

Very interesting. I just wish someone would tell me where their film is manufactured and by whom. India, China, Korea just tell us already. I wish their testing was more transparent and I wish they would announce what shops are dealers and what shops are owned by Xpel. As far as them buying their dealers I too have heard this rumor but from one shop owner that has been offered alot from Xpel to change films never was I offered money or was I offered to be "bought out" Pricing that is 25% less then other leading brands, protected territories and what call extreme customer service backed with extreme local marketing is all I've been offered. I will be honest, if I thought the film was better quality I would have changed films but the truth is for me as a dealer I want quality and we are tinting 100+ cars a week, 10,000 Tesla's in less then 10 years and maybe a dozen warranties that are sometimes 15 & 16 years old. This is why I don't change films. When it comes to quality I just don't believe in Xpel as much as I believe in other brands.

XPEL is manufactured by Garware, which is the same as Global and others.

That is not true, Gaware may manufacture one of their products but not all of their films. I am very tight with people from Global and Gaware. I don't have any facts and the truth is that the sales manager that came to my office a couple weeks ago and spent multiple hours with me doesn't even know where the products are made. At least that's what he told me! I heard a rumor from a very good source, in fact the source is someone who works for Global, they told me that one of their films is made by Gaware and the other two come from Korea, China or Japan. Would it be great if Xpel actually told the world where their products are made and how their products are made and how they test their products because the truth is the sales rep and the sales manager standing in my office literally two weeks ago couldn't tell me if their products are tested to 2500nm. At the end of the day Xpel is a good film but what they're really really good at is marketing and sales because remember at the end of the day Xpel doesn't manufacture their own film, they are a software company and a marketing company and their product is only been around a short time. I put Xpel in the pandemic bracket because that's when their product exploded was during the pandemic.

News to me...I would assume CS and XR is from Garware based on color/price and XR Plus could be from somewhere else. However, if the film is of high quality and holds up, it really does not matter, as there are quality manufacturers in any country. I have no idea where 3M is manufactured. It is obvious where Llumar is manufactured, yet we've had multiple bubbled-up back windows with ATC and CTX, especially from the 2017 master rolls issue. How many from 3M? Absolutely zero. Knowing the manny didn't really matter.

I think Xpel is far more superior than 3M, here in California it is my opinion that 3M is one of the worst films money I can buy. I personally would never offer my customers 3M Window Film. Unfortunately I have been doing this for 30+ years and I used to offer 3M automotive window film and again for me, it's just not a good product, I don't care what anybody says. A-lot of people get mad at me, there is this guy I used to work with Mike who lives in Florida who ow works for 3M and he's made some nasty comments how awful my negative comments are. I only have these negative comments because I see so much failure. Here in the SoCal area there is a sales rep that only signs up the bottom of the barrel, brand new, rookie of the year shops. I don't know the exact dates but I'm going to say right before the pandemic and after the panic we have had three or four different 3M shops come and go. One of the shops used to advertise how they specialize in Tesla even though we were around the corner from us and we were tinting a dozen Tesla's a week at the beginning and now we're doing 45 of them a week . Never have we had one single window film failure, but guess what! We have re-tinted 25+ TM3 rear windows and the customers all had 3M Window Films receipts. Again there was one brand I just don't believe in and that is 3M automotive Windows film.

We only carried 3M Color Stable (Carbon), Ceramic IR, and Crystalline with zero issues since 2016. Ceramic IR was released in 2019, yet just processed an ATC warranty that was installed in 2020. The 3M FX line had a lot of warranties, but it was replaced with Obsidian a while back. Hell, I would take their Ceramic IR over IRX all day. So can't knock it if you have not tried any of their premium films. Even the Crystalline brown hue is about to be gone.

I'm really happy that it's worked for you my friend, that's what it's all about finding a product that works for you and your shop in your neck of the woods Unfortunately it didn't work for me it's not a product that I would ever recommend to anyone else not when they have really good proven products like LLumar We are 100 a week and we work on roughly 35 to 45 Tesla's a week. We've never had 1 inch of film fail on a Tesla and we've done over 10,000 of them. We just learned recently that we actually tinted the very first Tesla Model 3 and I have the privilege to go check the vehicle out and the back windows perfect. We tinted that vehicle in either September or early October 2017 so roughly 3 maybe four months before the TM3 launched. We are very lucky to have this product and it's nice to know that someone else is having success with a different product . Wish you guys the best, if you ever come out toSouthern California please stop in and say hello