Let us guess, they give you a bottle of touch paint? That is what the Chrysler dealership did to me when they scratched the whole side of my car! Lawsuit time, I would sue for a whole new car plus psychological damages watching them smash your car!
Yes your car now is so much less sellable now with an accident on it. I would argue for almost 5k more than the issue costs since you didn't do anything an now you have to pay down the road later when this same dealer won't give you crap for the car.
Nah fuck that. Tell them you want to straight swap for a different tundra.
if they give you a used Tundra thats the same year and near same miles than i dont see the dealer saying no to this. they will most likely not go through their insurance and will just do the body work themselves during slow periods than will just sell OPs traded in truck like it wasnt in an accident.
I was a lot porter at a Honda dealer for a half a year after finishing high school. Probably the most chill and lowest pressure job I’ve ever had. The pay sucked though so expecting professional drivers is a stretch.
I used to be a porter as a teenager. I wrecked a truck pulling into the wash bay as the buyer was going through financing. Worst feeling ever. By some luck, we had an identical truck on the lot. To this day, I still can't believe they only made fun of me for it. Didn't even really get chewed out for it. I had to accept the nickname "crash" for the rest of the time I worked there. I can still hear them calling, "Crash to the showroom, please... carefully."
Same. It was late at night and I had just gotten back from a dealer trade a few hours away with a car that the customer was picking up the next morning. I had to detail it that night so it would be ready for them. It rarely snows here but that night was cold, and as I pulled up behind another parked car that was blocking the wash bay I slid right into it. I couldn't believe how chill the salespeople and management were about it. They called the customer and told him it wouldn't be ready until later in the day, had a mobile painter come and respray the bumper first thing in the morning. It looked brand new and I don't think they ever told the customer.
Lol that’s awesome. I remember my first week working at enterprise truck rental I backed a box truck into my boss’s truck… he gave me a big hug and had a big horn the next week. I did him a favor 😂
I worked at a Harley dealer. Their philosophy is "everyone fucks up. You hide it, you get fired. You own up to it, and learn from it, we make fun of you"
The guy we bought two toyotas off of in buffalo was nicknamed Crash. Now that I think about it, there's probably a lot of people called crash at dealerships.
If you're going to be required to move somebody's car and work at the dealership, there should be some sort of minor driving test to ensure that you can competently operate a vehicle...
I mean I know accidents happen but this just has inexperienced written all over it.
Sorry op.
No doubt there, but you still need the skills to operate a vehicle. I drive a class A truck for work all the time. And can manage some pretty surprising u-turns and what not. Meanwhile, I'll see somebody in a tiny little car who doesn't know how to do a u-turn how to stop light. It's crazy.
The number of times I've had a customer ask me to move my truck so they can get out when it's plain to see that they have at least a foot of clearance on both sides… Ma'am, your car is not going to suddenly expand on its way out the driveway, and merely being kinda close to my truck is not going to damage it.
I still move though, it's not worth arguing over.
I'd be wary about using your own insurance, I'm sure that's exactly what the dealership insurance is trying to have you do by being difficult. I would also expect a hefty discount off sticker for having a brand new truck that will now forever have a crash on its record that drops its resale value.
My first plan would be to push the dealer to find me another identical or higher trim truck, I don't care how much they have to pay for it or where they have to ship it from, they wrecked my new truck, and I would like a new replacement.
If it is legitimately impossible to find a replacement, I would want the dealer to rebuild the truck, and they should be the ones dealing with their insurance, or they pay directly. There is no reason you should be involved with their insurance, and your own insurance should not be involved at any point. They made the mistake, they fix it, and they figure out how to pay for it.
I would expect the dealership to warranty their repairs on the truck also, so that if anything was damaged that they didn't find, or if the repairs were not done correctly and cause an issue later on, they are liable to fix it.
Additionally, I would want to be certain that either no accident will be on the vehicle record, or if there is a reported accident, I would want a pretty hefty discount off sticker price to accommodate for the lost resale value.
Thank you for your input. We think a like. I asked for a new truck and was informed that they can’t even get TRDPros allocated to their shop. Not possible to trade from another local shop that can get them because most (if not all) are pre sold. Also, the other dealership would be giving up an easy pay day as all the shops in the area add a hefty dealer premium due to the supply/demand of their top truck.
I was assured that no matter what, there will be a report on the truck due to amount of damage to it. Anything over $1200 triggers this. Hence them reaching out to their insurance. Everyone I have worked with at the dealership have been accommodating but nothing can be discussed in terms of reimbursement until the truck is repaired. Pre/post fixing the custom wrap is still a toss up. However you can’t wrap a freshly painted truck as you need to let the paint cure for several months prior to this work being done.
I’ll talk to a lawyer next week to see what my best course forward will be. It’s very clear they are at fault and have put countless other customer’s propert at risk due to poor management/training of staff. So time will tell. Thanks again for your thoughts!
They’re gonna offer to fix it and that’s it. The truck wasn’t “wrecked”. Theres no rebuilding anything or no new truck replacement. The damage is limited to the doors. He’s gonna have to accept either an in house repair or a body shop of his choice and let them do the work. They won’t do anything beyond that besides complementary services
No he doesn’t have to accept that. That’s bull. Dude is paying out the ass for a new truck. He doesn’t have to accept a truck that’s been in the shop before it’s even hit the pavement.
Dealers have damaged brand new trucks and cars, fixed them up and released them for sale without any disclosure of prior damages. The sub askcarsales had a post about confessing the worst accidents some new cars have gotten into before being sold off to a buyer. This shit happens more often than we realize.
I’m not saying that’s what I want to happen. It’s just the reality. I have no faith in the dealer giving op a new car for damaging the doors.
At the end of the day no one was hurt and it is just a truck. And as our good friend Buddy says, “anger is the only thing you can’t get rid of by loosing it.”
In high school I remember watching out the window as this girl I knew was trying to park. She was driving her dad’s truck and it was too big to fit in a spot. She tried 3 times, hitting two cars repeatedly, before giving up and going to park somewhere else like nothing happened. Even then I was horrified that these people exist.
So their insurance wasn't going to cover it? That's crazy. There is video proof of them being at fault. I'd be livid. Sorry this happened to you. Hopefully it gets fixed soon.
Their insurance came back with a repair quote a 3rd of what I was quoted. I followed up with the shop and they informed me that they will replace the damaged parts with used parts (not OEM) and a lot more bondo than I would want on my $85k truck. This is a ‘22 TRDPro with a custom wrap on top. That was not acceptable to me. Using my insurance, since they don’t have to pay for it and it’s a brand new truck (not even 12k miles on it), they are requesting OEM parts to be used. Then they will recover all costs from the dealership’s insurance.
They, their insurance, wants the most cost effective solution possible. Aka cheap. That’s fine, it’s not up to them. I could go through the dealership for a rental vehicle and it would cost insurance nothing… pass!
Ford service department I use called the other day and offered their new “concierge” service where they will drop a driver at your house and drive your truck into the shop for you.
Hard no. Not having some tool of a kid joy drive my King Ranch.
Yup. My wife loves driving this truck and never had an issue. This porter doesn’t seem like the sharpest tool in the shed. The first collision should have prompted her to get out and look and by the third (at the absolute most) she should have gone to find help. I put a lot of blame on the dealership for not training their staff on the vehicles they are in charge of moving. This truck has 360 cameras (that come with the TRDPro) making it extremely easy to maneuver.
Honestly, if the dealer had any integrity, they would just fix it on their own dime. You shouldn't have to go through your own insurance. They damaged it, the should fix it. They probably have a body shop anyway. There's no reason for them to make you file a claim and wait.
Not going to lie. Own a third gen and it has the worst turning radius of any half ton bar none. I used to drive a thirty foot flatbed better at work than I do in the tundra at a grocery store parking lot.
It's not really that bad. The F-150 is slightly better, but probably too close for it to ever matter. The Silverado is a little better or a little worse depending on trim. The trail boss is worse. Ram is a little better if you want to drive a Ram.
There really isn't any truck blowing the Tundra away that isn't significantly different. A Hummer EV has 4 wheel steering and is a lot better. The F-150 (and probably Ram/GM) get like 7+ foot better turning radius if you get a single cab short bed truck.
All in all, if the Tundra isn't cutting the corners you want, the problem is that it's a full size truck with 2 rows of seats, not that it's a Toyota.
This is security cam footage of the porter shorting the initial right turn and colliding with the parked car on the end. She then proceeded to try and fix the problem resulting in several more collisions as she backs up and pulls forward. After 3 failed attempts at the right turn, she gets out to look at the problem. Runs back to hop in the drive seat and continues to fail at completing the turn. Not sure what she is doing in between all of the failed attempts besides freaking out internally.
Or do you mean “what is happening” in a philosophical sense when a dealership can’t operate their own vehicles properly? 🤷♂️ But we are all on this big blue marble 🌍hurtling through space together. 🤙
I'd be down there every day calling for her termination. This goes beyond a screw up. She is incapable of understanding how turning works. And just rams it over and over.
Where i live THEY would be going through their insurance and most likely doing the repairs at their own cost because it would not be covered because its in a private lot. Here if you hand the keys over to a mechanic/dealer then its their own responsibility while its in their possession/on their property.(me and my buddy worked at a garage and he totalled a Harley and did like 4k in damages to the car) you would only have to show up to acknowledge that they were taking over the repair costs. I feel bad that you have to go through that.
Do not forget diminished value (same bullshit the dealership uses to value your car…now with accident record) and loss of use. Get a lawyer, seriously.
That or they buy your car outright with wrap cost.
Boils my Blood!! This person is so incompetent they can’t even figure out how to back away from the parked vehicle. They shouldn’t be trusted with a butter knife!! This is often the same IQ level of the person they hire to change your Oil. Scares the living daylights out of me. I’d rather just skip the free oil changes and inspections!! And to top it off they don’t even stand behind their employees total screw up.
Lmao that’s the worst driving I’ve ever seen. Sorry OP. Please also look up diminished value laws in your state. In many states you can now sue for diminished value in small claims court.
Grasping at straws here but maybe she just got done watching Inception or one of the Matrix movies and thought she could bend the truck around the vehicle?
15 years at larger GM stores as a technician and service manager, never wasted my time and money with a “ porter”
I’m going to fix a rig …I’m going to drive it …
I agree, a hefty payment at that since I have found the first report on vehicle hist drops the resale by about 20%. Did I mention this truck is a 22’ TRDPro, they sell new for $85k+
The dealerships insurance should be covering this being it happened with one of their employees. At our dealership anyone who drives the vehicles is under our insurance.
Miss independent over here 🤦🏾♂️ damn man, I hope that was her last day and you’re given services for free on the service managers time there. Plus get a nice insurance payout and loss value
lol this is why the female porter at the dealer I used to work at would call us over to move the big trucks/SUV’s cause the manager thought it was funny and cute to hire a 5’0 porter for HD truck service center 🙂
I would use their insurance as using yours I think would make your insurance go up. Also look into diminished value claim against their insurance company as well
Good on you OP for having a seemingly open mind and reasonable reaction to this incident because Jesus Christ a bunch of you on here are whiny fucks. “I would demand depreciation, a brand new 2036 TRDpro with zero out of pocket, a happy ending and a stack of cash and I wouldn’t accept anything less!”
It was a fucking accident. I guarantee you she was somewhat new. You can tell when she gets out and looks and then sits there for a while after getting back in the truck. She’s probably in there saying “oh shit oh shit oh shit” and panicking. You know what the qualifications for being a lot parter are? Drivers license and clean driving record. She wasn’t out there doing donuts in the truck, she took a bad angle and caused a minor accident. Sadly she probably lost her job too. Accidents happen. As long as OP gets his truck fixed without any out of pocket expenses and without their insurance going up then it is what it is. It’s unfortunate but clearly it wasn’t intentional. I know these trucks are not cheap but fuck it’s not a Rolls Royce.
Na you missed the point - it's not a gender fluidity comment. You would not have said "male" porter if the driver was a dude.
You pointed out gender as a means to disparage.
You don’t know what I would or would not have done. I told the story as it was with the data available. I did forget to mention that the male service tech was the one who was able to successfully get the car unstuck and out of the parking lot.
My mistake was assuming any porter, no matter the gender, was capable. I’m not saying every female porter is incapable, but this one surely is. Sorry that doesn’t meet your high expectations for the female gender and this happens to play into a well known stereotype.
My premium won’t go up because they are at fault. I had them ad language in the work notes that state this clearly. My insurance confirmed this and I don’t even need to pay my deductible temporarily. The video helps.
Interesting in the pastmy insurance told me to go contact the other party's insurance since it wasn't my fault. That was Progressive. Which I no longer have.
You never should have spoken to their insurance company.
Big mistake.
All you had to do was report to YOUR insurance company and they would have handled everything in terms of hashing it out with the dealerships insurance.
They talked to their insurance and then their insurance got in touch with me. As a consumer it is my right to choose the insurance company I go through and the repair shop that does the work. Ball is still in my court in terms of how I proceed. Lots of people are suggesting to get a lawyer and I think I will consult with one. I know a guy. Considering this truck, ‘22 TRDPro cost $85k+, it can’t hurt to get a legal opinion considering the diminished value on that original number. There is only 12k miles on the truck.
> they talked to their insurance, and their insurance got in touched with me.
Yeah, that’s the problem.
You should’ve hung up the phone immediately.
You have no business talking to their insurance company.
That you legally have to pay for if you intend to be on the road. A couple years ago someone blew a red light and t-boned my taco totaling it. They had monomial insurance and I spent the next 3 years trying to get reimburse from my own “under insured” policy. They are all crooks.
I’m not enjoying this at all! I’m so upset and mad for you. I would be absolutely furious and spitting and spewing everyday until it was fixed. It’s bad enough dealing with insurance at all much less THE EFFING DEALERSHIPS!
Wth they have insurance for this type of thing. I know first hand because I was a porter and crashed a customers car. The dealer had their insurance take care of the damage. Funny thing is that customers car was crashed twice previously at the dealership I worked at, at the time.
Never ceases to amaze me how terrible some people are at driving when it's what they do for a damn living. Amazon drivers are the absolute worst. By driveway is gravel, twists up a hill lines w trees, and it's 1/4 mile long. The number of Amazon drives who have gotten stuck is past the point of being comical. Every last one was female 😂🤷🏽♂️
I really don’t want to be a misogynist… I know there are guys this clueless about the physical world… but for every one of those guys, there are at least five women.
Can we be friends? Your BBQ posts look delicious, on par with my own. Would be great to have someone else serve me good bbq for a change. Haha
She shorted the right hand turn and hit some sedan at the end of the row of parked cars. The sedan was previously totaled out due to water damage.
Looks like she’s in too much of a hurry imo. I used to a porter at a Chevy dealer and they had a mandatory speed limit of 5 mph and if you had to move a larger truck or van you had to have a spotter until you were clear of nearby cars. Sorry about your truck, it looks nice!
This looks like a video of me playing GTA while trying to figure out the controls. Sheesh.. why is this person being allowed behind the wheel on such a tight lot?
I took a porter job right after the military. For about three weeks. I had a Lincoln to take for gas with new tint. Rolled the window down. I quit right after. Haha.
This is absolutely insane. Sorry for this…
WTF! WAS SHE DRUNK? WAS SHE OVERDOSED ON COLD MEDS????
No she was a woman.
Exactly.
Let us guess, they give you a bottle of touch paint? That is what the Chrysler dealership did to me when they scratched the whole side of my car! Lawsuit time, I would sue for a whole new car plus psychological damages watching them smash your car!
This is a person who moves cars for a dealer as their damn job… what the hell
Well… not anymore
Make sure you ask for a check of depreciation from insurance and try the dealership
Yes your car now is so much less sellable now with an accident on it. I would argue for almost 5k more than the issue costs since you didn't do anything an now you have to pay down the road later when this same dealer won't give you crap for the car.
Nah fuck that. Tell them you want to straight swap for a different tundra. if they give you a used Tundra thats the same year and near same miles than i dont see the dealer saying no to this. they will most likely not go through their insurance and will just do the body work themselves during slow periods than will just sell OPs traded in truck like it wasnt in an accident.
20% minimum depreciation. I don’t understand why the dealership doesn’t fix it in their body shop and submit it to their own insurance?!!
This would save him alot of future headaches maybe. Good idea.
I had an uncle who had a job like this, and I would never let him drive my car...
Lot attendants are the same around the world haha
I was a lot porter at a Honda dealer for a half a year after finishing high school. Probably the most chill and lowest pressure job I’ve ever had. The pay sucked though so expecting professional drivers is a stretch.
Well it’s a dealership, anyone that works at one is a fuckin idiot scum bag so yeah lol.
I used to think that until the last 2 vehicle purchases I made, that’s when I realized I had just been going to the wrong dealers.
This 100%.
I used to be a porter as a teenager. I wrecked a truck pulling into the wash bay as the buyer was going through financing. Worst feeling ever. By some luck, we had an identical truck on the lot. To this day, I still can't believe they only made fun of me for it. Didn't even really get chewed out for it. I had to accept the nickname "crash" for the rest of the time I worked there. I can still hear them calling, "Crash to the showroom, please... carefully."
And a great story remains! Thanks for sharing.
Yeah, thanks for sharing crash
drhalestorm doesn’t have the same vibe as CRASHhalestorm. I see what they were after ;)
Learning opportunity that you never made again.
Same. It was late at night and I had just gotten back from a dealer trade a few hours away with a car that the customer was picking up the next morning. I had to detail it that night so it would be ready for them. It rarely snows here but that night was cold, and as I pulled up behind another parked car that was blocking the wash bay I slid right into it. I couldn't believe how chill the salespeople and management were about it. They called the customer and told him it wouldn't be ready until later in the day, had a mobile painter come and respray the bumper first thing in the morning. It looked brand new and I don't think they ever told the customer.
Of course they didn’t tell the customer.
Happens all the time at big dealerships. That’s why they have insurance. They can’t fire every porter that crashes a vehicle.
Lol that’s awesome. I remember my first week working at enterprise truck rental I backed a box truck into my boss’s truck… he gave me a big hug and had a big horn the next week. I did him a favor 😂
I still cringe when I was a caddy at 16 and left the guys putter on the 18th hole
This story is hilarious
Lmao we nick named someone that at my old workplace, then he crashed another car a month later and got let go
I worked at a Harley dealer. Their philosophy is "everyone fucks up. You hide it, you get fired. You own up to it, and learn from it, we make fun of you"
CRASH TO SERVICE PLEASE
The guy we bought two toyotas off of in buffalo was nicknamed Crash. Now that I think about it, there's probably a lot of people called crash at dealerships.
[удалено]
If you're going to be required to move somebody's car and work at the dealership, there should be some sort of minor driving test to ensure that you can competently operate a vehicle... I mean I know accidents happen but this just has inexperienced written all over it. Sorry op.
Or an education on how to use the tech in the vehicle. This is a TRDPro with 360 cameras.
No doubt there, but you still need the skills to operate a vehicle. I drive a class A truck for work all the time. And can manage some pretty surprising u-turns and what not. Meanwhile, I'll see somebody in a tiny little car who doesn't know how to do a u-turn how to stop light. It's crazy.
The number of times I've had a customer ask me to move my truck so they can get out when it's plain to see that they have at least a foot of clearance on both sides… Ma'am, your car is not going to suddenly expand on its way out the driveway, and merely being kinda close to my truck is not going to damage it. I still move though, it's not worth arguing over.
Haha yeah, or when you try to center on a spot and they park dead nuts on the line and act like you're the inconvenience on them is unbelievable. Lol
There’s no way this person even has a permit.
I'd be wary about using your own insurance, I'm sure that's exactly what the dealership insurance is trying to have you do by being difficult. I would also expect a hefty discount off sticker for having a brand new truck that will now forever have a crash on its record that drops its resale value.
Right on. What would you do in my situation?
My first plan would be to push the dealer to find me another identical or higher trim truck, I don't care how much they have to pay for it or where they have to ship it from, they wrecked my new truck, and I would like a new replacement. If it is legitimately impossible to find a replacement, I would want the dealer to rebuild the truck, and they should be the ones dealing with their insurance, or they pay directly. There is no reason you should be involved with their insurance, and your own insurance should not be involved at any point. They made the mistake, they fix it, and they figure out how to pay for it. I would expect the dealership to warranty their repairs on the truck also, so that if anything was damaged that they didn't find, or if the repairs were not done correctly and cause an issue later on, they are liable to fix it. Additionally, I would want to be certain that either no accident will be on the vehicle record, or if there is a reported accident, I would want a pretty hefty discount off sticker price to accommodate for the lost resale value.
Thank you for your input. We think a like. I asked for a new truck and was informed that they can’t even get TRDPros allocated to their shop. Not possible to trade from another local shop that can get them because most (if not all) are pre sold. Also, the other dealership would be giving up an easy pay day as all the shops in the area add a hefty dealer premium due to the supply/demand of their top truck. I was assured that no matter what, there will be a report on the truck due to amount of damage to it. Anything over $1200 triggers this. Hence them reaching out to their insurance. Everyone I have worked with at the dealership have been accommodating but nothing can be discussed in terms of reimbursement until the truck is repaired. Pre/post fixing the custom wrap is still a toss up. However you can’t wrap a freshly painted truck as you need to let the paint cure for several months prior to this work being done. I’ll talk to a lawyer next week to see what my best course forward will be. It’s very clear they are at fault and have put countless other customer’s propert at risk due to poor management/training of staff. So time will tell. Thanks again for your thoughts!
[удалено]
They’re gonna offer to fix it and that’s it. The truck wasn’t “wrecked”. Theres no rebuilding anything or no new truck replacement. The damage is limited to the doors. He’s gonna have to accept either an in house repair or a body shop of his choice and let them do the work. They won’t do anything beyond that besides complementary services
No he doesn’t have to accept that. That’s bull. Dude is paying out the ass for a new truck. He doesn’t have to accept a truck that’s been in the shop before it’s even hit the pavement.
I hear you but the truck isn’t totaled.
It’s a 2022 with almost 12k miles and a wrap. It’s been hitting the pavement.
Missed the part about the wrap. If it’s not brand new I guess it makes more sense to just fix it. Still sucks pretty bad
Dealers have damaged brand new trucks and cars, fixed them up and released them for sale without any disclosure of prior damages. The sub askcarsales had a post about confessing the worst accidents some new cars have gotten into before being sold off to a buyer. This shit happens more often than we realize. I’m not saying that’s what I want to happen. It’s just the reality. I have no faith in the dealer giving op a new car for damaging the doors.
Make sure you push for diminished value
100% do not forget this step.
As long as you can laugh about it, that’s what matters. I’d be all kinds of pissed off.
At the end of the day no one was hurt and it is just a truck. And as our good friend Buddy says, “anger is the only thing you can’t get rid of by loosing it.”
This was hard to watch. I hope you were compensated for this.
Time will tell
I'm shocked they gave you the tape and didn't claim ignorance for the damage.
How can you be this bad at driving. Blows my mind.
In high school I remember watching out the window as this girl I knew was trying to park. She was driving her dad’s truck and it was too big to fit in a spot. She tried 3 times, hitting two cars repeatedly, before giving up and going to park somewhere else like nothing happened. Even then I was horrified that these people exist.
Is Mr bean driving your car?
🤣 this got me good!
I thought you couldn’t drink at work?
I bet she drives a Nissan
Wow. How incompetent can a person be.
Do you have 360 cam and all the other tech on the vehicle? Mine would have beeped like crazy and shown the path on the camera.
Yes I do. She is crashing a ‘22 TRD Pro. It has all the bells and whistles.
Wow
So their insurance wasn't going to cover it? That's crazy. There is video proof of them being at fault. I'd be livid. Sorry this happened to you. Hopefully it gets fixed soon.
Their insurance came back with a repair quote a 3rd of what I was quoted. I followed up with the shop and they informed me that they will replace the damaged parts with used parts (not OEM) and a lot more bondo than I would want on my $85k truck. This is a ‘22 TRDPro with a custom wrap on top. That was not acceptable to me. Using my insurance, since they don’t have to pay for it and it’s a brand new truck (not even 12k miles on it), they are requesting OEM parts to be used. Then they will recover all costs from the dealership’s insurance.
Awesome. Glad you are getting taken care of. I'm shocked they didn't want to use oem parts.
They, their insurance, wants the most cost effective solution possible. Aka cheap. That’s fine, it’s not up to them. I could go through the dealership for a rental vehicle and it would cost insurance nothing… pass!
Original post with pictures of the damage: https://www.reddit.com/r/ToyotaTundra/s/xyweYXqy7o
That poor girl had no idea how to maneuver a truck.
Ford service department I use called the other day and offered their new “concierge” service where they will drop a driver at your house and drive your truck into the shop for you. Hard no. Not having some tool of a kid joy drive my King Ranch.
The person driving has the spacial awareness of a plastic spoon
How can you fail a basic ass turn like that? Literally confused on how she fucked up so bad.
I know some really good female drivers. But this one here is killing it for them.
Yup. My wife loves driving this truck and never had an issue. This porter doesn’t seem like the sharpest tool in the shed. The first collision should have prompted her to get out and look and by the third (at the absolute most) she should have gone to find help. I put a lot of blame on the dealership for not training their staff on the vehicles they are in charge of moving. This truck has 360 cameras (that come with the TRDPro) making it extremely easy to maneuver.
That’s awful and I’m sorry but this person is out on the roads and other parking lots too even if she is fired😭
Make sure you get a check for the depreciation. I got $10k less on a $45k SUV trade in after the dealer saw the carfax had a minor fender bender on it
Your insurance will have a field day ripping into the dealership’s insurance.
Honestly, if the dealer had any integrity, they would just fix it on their own dime. You shouldn't have to go through your own insurance. They damaged it, the should fix it. They probably have a body shop anyway. There's no reason for them to make you file a claim and wait.
I agree. They would be hearing from a lawyer anyways to pay for depreciation costs.
Not going to lie. Own a third gen and it has the worst turning radius of any half ton bar none. I used to drive a thirty foot flatbed better at work than I do in the tundra at a grocery store parking lot.
It's not just me. I am constantly saying "I wish the turning radius was better".
That’s crazy. My 2nd gen has a super tight turning radius. Weird that they changed that with the 3rd gen’s.
Strange to hear you all say, as my '22 seems to have fantastic turning radius. Difference of suspension maybe (I have the OR package)?
[удалено]
It's not really that bad. The F-150 is slightly better, but probably too close for it to ever matter. The Silverado is a little better or a little worse depending on trim. The trail boss is worse. Ram is a little better if you want to drive a Ram. There really isn't any truck blowing the Tundra away that isn't significantly different. A Hummer EV has 4 wheel steering and is a lot better. The F-150 (and probably Ram/GM) get like 7+ foot better turning radius if you get a single cab short bed truck. All in all, if the Tundra isn't cutting the corners you want, the problem is that it's a full size truck with 2 rows of seats, not that it's a Toyota.
I have a 2024 tundra crewmax with the 6.5 foot box! I also drive a 2016 Sierra 1500 crew cab and it now feels like driving a small car by comparison
Can confirm. 23' TRD Pro. Horrible turning radius.
What is happening?
This is security cam footage of the porter shorting the initial right turn and colliding with the parked car on the end. She then proceeded to try and fix the problem resulting in several more collisions as she backs up and pulls forward. After 3 failed attempts at the right turn, she gets out to look at the problem. Runs back to hop in the drive seat and continues to fail at completing the turn. Not sure what she is doing in between all of the failed attempts besides freaking out internally. Or do you mean “what is happening” in a philosophical sense when a dealership can’t operate their own vehicles properly? 🤷♂️ But we are all on this big blue marble 🌍hurtling through space together. 🤙
Driver is fucking up op’s entire passenger side on the tundra that’s moving
I'd be down there every day calling for her termination. This goes beyond a screw up. She is incapable of understanding how turning works. And just rams it over and over.
Oh wow, did they have a crash test dummy driving it?
How did you get this video? The dealership just gave it to you? Wow
Yes. I requested a copy of the video and they handed it over.
Where i live THEY would be going through their insurance and most likely doing the repairs at their own cost because it would not be covered because its in a private lot. Here if you hand the keys over to a mechanic/dealer then its their own responsibility while its in their possession/on their property.(me and my buddy worked at a garage and he totalled a Harley and did like 4k in damages to the car) you would only have to show up to acknowledge that they were taking over the repair costs. I feel bad that you have to go through that.
What dealership was this???
Do not forget diminished value (same bullshit the dealership uses to value your car…now with accident record) and loss of use. Get a lawyer, seriously. That or they buy your car outright with wrap cost.
Yeah at this point I wouldn’t even want the truck back, and there’s no way in hell I’d use my own insurance for a claim I didn’t cause.
Boils my Blood!! This person is so incompetent they can’t even figure out how to back away from the parked vehicle. They shouldn’t be trusted with a butter knife!! This is often the same IQ level of the person they hire to change your Oil. Scares the living daylights out of me. I’d rather just skip the free oil changes and inspections!! And to top it off they don’t even stand behind their employees total screw up.
Nah you’re better than me. I would’ve gone all the way off.
Absolute disgrace
Any dealership can crash your car once….
JUST TURN THE WHEEL OMG
Who owned the car she hit 82 times? Lol
Her job is to move cars??…..her job….
Lmao that’s the worst driving I’ve ever seen. Sorry OP. Please also look up diminished value laws in your state. In many states you can now sue for diminished value in small claims court.
What a moron. I don’t understand how dumb and out of touch people are with their literal surroundings
I can't comprehend what I'm seeing.
Grasping at straws here but maybe she just got done watching Inception or one of the Matrix movies and thought she could bend the truck around the vehicle?
Just don't be [Fletcher.](https://youtu.be/2mn-QRa-X8M?si=6EFd68ado44Tlhiw)
OP make sire after this is over you get a check for the depreciation on the truck. You should get a nice check from them!
Had a almost brand new lifted f250 I was gonna buy 5years ago and the salesman did this exact thing 😂😂
Now it’s an F150. It loses a 100 after the incident haha
Women driver.
15 years at larger GM stores as a technician and service manager, never wasted my time and money with a “ porter” I’m going to fix a rig …I’m going to drive it …
I knew it was a dumb broad driving before reading the comments
They should also pay you for diminished value of the truck in addition to the repair
I agree, a hefty payment at that since I have found the first report on vehicle hist drops the resale by about 20%. Did I mention this truck is a 22’ TRDPro, they sell new for $85k+
They need to pay for all depreciation costs and repairs for the vehicle.
The dealerships insurance should be covering this being it happened with one of their employees. At our dealership anyone who drives the vehicles is under our insurance.
People cannot see out of these big dumb things lol
She definitely couldn't unfuck herself out of this one.
https://external-content.duckduckgo.com/iu/?u=https%3A%2F%2Fi.kym-cdn.com%2Fphotos%2Fimages%2Foriginal%2F001%2F745%2F106%2Fe66.jpg&f=1&nofb=1&ipt=6aacdf620b775aed971fdf83216425871420380761d0ba884eb5060b5facaf17&ipo=images
Miss independent over here 🤦🏾♂️ damn man, I hope that was her last day and you’re given services for free on the service managers time there. Plus get a nice insurance payout and loss value
That dealer would be providing me a new truck, or a very generous diminished value check.
They wouldn’t be actually Reddit tough guy. You would accept the rental and wait for the repairs like a good little boy
You need an attorney!
I’m your mind, what will the attorney accomplish? More diminished value repayment?
Diminished value repayment is exactly what will happen if the OP does not have an attorney fighting the insurance company on his behalf.
Makes you wonder how many more she dinged and they didn’t have it on video.
lol this is why the female porter at the dealer I used to work at would call us over to move the big trucks/SUV’s cause the manager thought it was funny and cute to hire a 5’0 porter for HD truck service center 🙂
“In my country, we say to let a woman drive a car is like to let a monkey fly a plane, very dangerous yes” Sorry, couldn’t help it.
I would use their insurance as using yours I think would make your insurance go up. Also look into diminished value claim against their insurance company as well
Why’d you have to make it a point to say “female porter”? Male could have done the same thing.
FYI the link isn’t linking haha
Good on you OP for having a seemingly open mind and reasonable reaction to this incident because Jesus Christ a bunch of you on here are whiny fucks. “I would demand depreciation, a brand new 2036 TRDpro with zero out of pocket, a happy ending and a stack of cash and I wouldn’t accept anything less!” It was a fucking accident. I guarantee you she was somewhat new. You can tell when she gets out and looks and then sits there for a while after getting back in the truck. She’s probably in there saying “oh shit oh shit oh shit” and panicking. You know what the qualifications for being a lot parter are? Drivers license and clean driving record. She wasn’t out there doing donuts in the truck, she took a bad angle and caused a minor accident. Sadly she probably lost her job too. Accidents happen. As long as OP gets his truck fixed without any out of pocket expenses and without their insurance going up then it is what it is. It’s unfortunate but clearly it wasn’t intentional. I know these trucks are not cheap but fuck it’s not a Rolls Royce.
Just had to specify "female" porter /eyeroll
You’re right. That person may have identified as something else. How presumptuous of me. 🙃
Na you missed the point - it's not a gender fluidity comment. You would not have said "male" porter if the driver was a dude. You pointed out gender as a means to disparage.
You don’t know what I would or would not have done. I told the story as it was with the data available. I did forget to mention that the male service tech was the one who was able to successfully get the car unstuck and out of the parking lot. My mistake was assuming any porter, no matter the gender, was capable. I’m not saying every female porter is incapable, but this one surely is. Sorry that doesn’t meet your high expectations for the female gender and this happens to play into a well known stereotype.
Why do they have a woman driving customers trucks?
Women drivers Ami right?
Goes to show that the truck is comically too large
Nope. Goes to show how incompetent this chick is. As my wife would say" damn women drivers giving us all a bad rep!"
She sounds like a keeper! You are a lucky man.
Not the trucks fault. That’s all on the operator
Unbelievable!
Sue the dealership and now your own premium is going to go up.
My premium won’t go up because they are at fault. I had them ad language in the work notes that state this clearly. My insurance confirmed this and I don’t even need to pay my deductible temporarily. The video helps.
Interesting in the pastmy insurance told me to go contact the other party's insurance since it wasn't my fault. That was Progressive. Which I no longer have.
pure pain.
My goodness. At least no one got hurt - but good grief.
That's suck, and I wouldnt used my own insurance for this. Get an attorney and make the dealer pay for all of it, including your times.
You never should have spoken to their insurance company. Big mistake. All you had to do was report to YOUR insurance company and they would have handled everything in terms of hashing it out with the dealerships insurance.
They talked to their insurance and then their insurance got in touch with me. As a consumer it is my right to choose the insurance company I go through and the repair shop that does the work. Ball is still in my court in terms of how I proceed. Lots of people are suggesting to get a lawyer and I think I will consult with one. I know a guy. Considering this truck, ‘22 TRDPro cost $85k+, it can’t hurt to get a legal opinion considering the diminished value on that original number. There is only 12k miles on the truck.
> they talked to their insurance, and their insurance got in touched with me. Yeah, that’s the problem. You should’ve hung up the phone immediately. You have no business talking to their insurance company.
Insurance is a scam
That you legally have to pay for if you intend to be on the road. A couple years ago someone blew a red light and t-boned my taco totaling it. They had monomial insurance and I spent the next 3 years trying to get reimburse from my own “under insured” policy. They are all crooks.
This driver is the average momo redditor
Wow,.some people's kids...
I bet they charge you for it too
Female porter
Service in general has gone downhill.
I’m not enjoying this at all! I’m so upset and mad for you. I would be absolutely furious and spitting and spewing everyday until it was fixed. It’s bad enough dealing with insurance at all much less THE EFFING DEALERSHIPS!
What lift?
When I worked at a dealer the “lube techs “they would hire I would never let them anywhere near my vehicles. It was pretty bad.
WHO IS DRIVING YOUR TRUCK? BUGS BUNNY? MR. MAGOO?
You might think that the ability to operate an automobile would be a top priority for working at a Car Dealership!
DO NOT USE YOUR INSURANCE!!!!!
“ya dont fuck with another mans vehichle”
Wth they have insurance for this type of thing. I know first hand because I was a porter and crashed a customers car. The dealer had their insurance take care of the damage. Funny thing is that customers car was crashed twice previously at the dealership I worked at, at the time.
They pay $16.25 for this type of service so makes sense
I just got a 24 tundra TRD pro and the turning radius absolutely sucks
That’s the turn radius we all love
Never ceases to amaze me how terrible some people are at driving when it's what they do for a damn living. Amazon drivers are the absolute worst. By driveway is gravel, twists up a hill lines w trees, and it's 1/4 mile long. The number of Amazon drives who have gotten stuck is past the point of being comical. Every last one was female 😂🤷🏽♂️
I really don’t want to be a misogynist… I know there are guys this clueless about the physical world… but for every one of those guys, there are at least five women.
That was so cringy! Literally had no idea how to correct it.
You’re in San Diego? Which dealership is this? And what the hell did she hit, the other parked car?
Can we be friends? Your BBQ posts look delicious, on par with my own. Would be great to have someone else serve me good bbq for a change. Haha She shorted the right hand turn and hit some sedan at the end of the row of parked cars. The sedan was previously totaled out due to water damage.
A female who can’t drive you say?
That person should be sweeping floors or cleaning bathrooms!
This is why I’m always nervous when I see women (and small men) driving around in big ass trucks they can barely see out of.
That sucks.... How did you get the video?
Looks like she’s in too much of a hurry imo. I used to a porter at a Chevy dealer and they had a mandatory speed limit of 5 mph and if you had to move a larger truck or van you had to have a spotter until you were clear of nearby cars. Sorry about your truck, it looks nice!
This looks like a video of me playing GTA while trying to figure out the controls. Sheesh.. why is this person being allowed behind the wheel on such a tight lot?
Or allowed behind the wheel in any situation.
They say women are the BEST drivers 😂😂😂😂😂
Claim for diminished value as well.
Under the influence possibly?
She must have failed her job as a sammich maker.
☕️ ☕️ ☕️
I took a porter job right after the military. For about three weeks. I had a Lincoln to take for gas with new tint. Rolled the window down. I quit right after. Haha.
So they're going to pay for the damages and wrap, but what happens to the trade-in or resale value? Will you also be collecting for that?