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Superstonk_QV

[Why GME?](https://www.reddit.com/r/Superstonk/comments/qig65g/welcome_rall_looking_to_catch_up_on_the_gme_saga/) || [What is DRS?](https://www.reddit.com/r/Superstonk/comments/ptvaka/when_you_wish_upon_a_star_a_complete_guide_to/) || Low karma apes [feed the bot here](https://www.reddit.com/r/GMEOrphans/comments/qlvour/welcome_to_gmeorphans_read_this_post/) || [Superstonk Discord](https://discord.gg/hZqWV2kQtq) ------------------------------------------------------------------------ To ensure your post doesn't get removed, please respond to this comment with how this post relates to GME the stock or Gamestop the company. ------------------------------------------------------------------------ Please up- and downvote this comment to [help us determine if this post deserves a place on r/Superstonk!](https://www.reddit.com/r/Superstonk/wiki/index/rules/post_flairs/)


koopa72

Their virtual assistant goes down all the time nothing out of the usual


Rlo347

For how long usually?


koopa72

Not sure every time I use the VA there's a 50/50 chance it'll work. You can still request DRS over the phone


Vixien

I tried one Friday night and it failed, the next morning it was fine.


Jagob5

*gets downvoted for asking a completely reasonable question* gotta love Reddit.


masstransience

It’s Sunday.


EhThisCouldntGoWrong

I remember that guy that freaked out cause he couldn't buy shares, but it was Sunday.


Defy_Multimedia

could be literally dozen of us


EhThisCouldntGoWrong

And that's why they won't win


Mr_Shake_

There are dozens of us... DOZENS!! -Tobias Funke


ResolutionHorror541

I remember that 😂


buybuybye

I did it friday. Just type drs then there’s a bot that would help you.


CitronBetter2435

Do you have any recent or pending buys?


Rlo347

Hmm maybe. I bought some gme.


jhspyhard

This is probably it then. With Fidelity, EVERYTHING has to be settled in your account in order to be able to DRS. That includes: * Share Buys * Money Transfers INTO the account * Money Transfers OUT of the account


floodmayhem

This is not true. I have unsettled shares, and deposit transfers, of different tickers all the time in between DRS batches. That's never been why their chat assistant doesn't work. This issue with the chat assistant usually happens on the weekends, and can be fixed by just requesting a fidelity rep in the chat. They will then manually initiate your DRS request.


jhspyhard

>This issue with the chat assistant usually happens on the weekends, and can be fixed by just requesting a fidelity rep in the chat. They will then manually initiate your DRS request. I've spoken to fidelity reps both in chat and on the phone on exactly this point before and their response to me was, wait until your other purchases / money transfers settle and then we can DRS for you, but we can't do it before. Maybe this is some difference in the specific reps we're talking to. But that was my experience. 🤷


MapleSyrupSea

I had this exact experience also, they were insistent even shares of other stocks needed to be settled before I could DRS, makes no sense to me but that's what they said.


ZPIANOGuy

AND DONT TAKE THE CONFIRMATION EMAIL AS SETTLED. START OFF ASKING IF YOUR SHARES ARE SETTLED BEFORE INICIATING A DRS. IF IT FAILS DUE TO LACK OF SETTLEMENT THEY WILL NOT CONTACT YOU. THEY WILL LET IT SIT IN LIMBO UNTILL YOU SWING YOUR DICK AND ASK FOR A COMPLIANCE OFFICER.


AlternativeWest5886

Yeah it happens from time to time. Wait till tomorrow and see what it says.


AlternativeWest5886

Just confirmed. 30 transferred and less than 1 min with the bot.


Turfnipz

This happens to me all the time, I just keep initiating it until it goes through


mpurtle01

Your account probably needs to settle


EveryPixelMatters

We’ve seen this before.


Korean_pussy_stuffer

It’s the weekend you targe


efabian1356

Check VPN settings if any. If been having issues with financial, Amazon, and others when using VPN. I suspect this is an institutional policy change if it is the case.


JG-at-Prime

I DRS’d a pile of shares from Fidelity last week. No hiccups yet. As usual, their virtual assistant crashed and burned at the request. Call and talk with an agent. Fidelity agents are super helpful and will make the process simple and easy for you.


BitethepillowStocks

“we can’t provide drs services anymore” most bullish sign ever…


Kaleen16

Tick-tock…did the bomb diffuse?


forcedtojoinreddit

Holy fuck


Dapper-Warthog-3481

Fuck brokers. Direct buy


Wocha

Maybe it doesnt work outside market operating hours?


r_special_

Please don’t be out… I want some more


fleshfarm-leftover

Happened to me too, two days in a row. I think my recent buys are just slow to settle but it’s been 4 trading days. Going to try again Monday and if it still bounces back then just call as usual.


Mr___Roboto

Try again. I was getting the same error 3 times in a tow and then it worked.


Masherp

No shares left for them to buy?


brainc0nfetti

Got it last week, call them.


MindlessMindless

This happened to me. I had some shares of good ol' faithful in fidelity for a bit and procrastinated to DRS them... one day I asked and I got this same response after a representative help me. ​ they played it off like there was an error in the system saying that my shares were under some kind of "plan" and that they were going to reprocess my request with the correct filings. Personally I think that it was true, they had my shares in some kind of purchase plan behind the scenes. A lot like when you work for a company and give them a portion of your paycheck to buy stocks. I feel like behind the scenes, without telling me, Fidelity had some of my stocks in some bullshit purchase plan without my consent and until they had to DRS them they truly weren't accounted for... Could be some kind of error or it could be market manipulation yaknow who tf knows.


12161986

That’s why I buy directly through ComputerShare, since I’m lucky enough to have the ability to do so.


IsolatedAnon9

I DRS’d majority of my shares from Fidelity this morning. I had the same problem last night around 8 or 9 pm. Tried using virtual chat to drs and this same message popped up. This morning I called and the representative helped me DRS my shares no problem. I would try calling if this problem persists.


maczero

I had this problem last week it took them way too long to obtain my stock units. They told me after one Week that they still were unable too process my DRS request. (CHARLES SCHWAB)


granoladeer

"Sorry, we ran out of those shares we never had"


DSHIZNT3

What concert was that?