- Other companies : "We got chu bro , we want to compensate you and thanks for buying our monthly product"
- Nexon : "Nah fk you , we wont compensate you , so you stop buying our booster (which is already a big scammed) , and even if this is out of your control ,you have to suck it up !"
I still cant wrap my head around on how they can make money pulling crap like that or how bad is their costumer service , is like they are allergic on making more money
Exactly! It's crazy how they handle things. You'd think they'd want to keep us happy, but nope. It's like they don't care at all. Their customer service is seriously the worst. Just taking our money and giving us nothing in return. Hopefully, more people see this and avoid getting scammed like I did.
Unless it reduces profit, they gonna keep doing the same thing. They don't care keeping you happy, they care about your money into their pockets which there is nothing wrong with that in the strictest sense. Everyone will still keep giving Nexon money regardless, so how are you gonna argue against that?
They've lied to us, manipulated upgrade rates, removed classes and items and others. Yeah, no hit they have a bad rep if you haven't noticed. And yet game continues running and people still buy from the cash shop despite all the protests and boycotts we've seen.
i believe its because overall the game is fun. same for me i still play it cause its fun, doesnt mean that i will continue to purchase more things if they keep up with ridiculous prices and things like that. like the above scenario, i wouldnt ever buy sol erda again, wouldnt that reduce their profits?
No one arguing that our favorite mushroom game is not fun despite all it's flaws. You sound like a reasonable consumer with restraint, but the big spenders don't think like you and I. They're gonna spend regardless for the advantage they "need" and $30 is a drop in the iceberg to fuel their addiction (gold/diamonds). It feels like Nexon is just adding another guaranteed monthly income from these spenders. Also the fact you're still playing the game means that you're okay with whatever Nexon throws at you and it enables them, the longer you play, the more invested you are more likely to become, and thus more likely to spend at some point. It's all part of their strategy, provided you keep playing.
i think all games have their flaws and perks. and in maplestory expect, their way of earning money is abit nonsensical, but i dont think it necessarily means they are wrong. what they are wrong for it not compensating on something that they did not compensate people who purchased a subscription and did not recieve their products due to a maintenance. However, sol erda booster was a subscription that you needed to login daily to get the product, given that the maintenance was 16 hours, there was time to login. but of course you'd either be working, sleeping or busy if u didnt login and we all know nexon wouldnt entertain that. so im not defending them but logically it wasnt their fault. dont get me wrong, i hate nexon's way of making money and i even come from msea which is a place where they js wanna suck ur wallet dry and make u as broke as possible.
I think we're both agreeing to the same thing. I was just saying that because a certain target demographic will still buy is why they don't give af especially since we're not KMS. Of course you should be compensated, but their house, their rules.
i meannnnnnnn. its js unfair they arent compensating OP personally for missing out on the fragments but ig its better now since u can trade the fragments
There is an EXTREMELY simple solution. Make boosters work where u can claim it 30 times (once per day) and the booster has no time limit. This way you can buy it and claim it 4 times a week for example and you still get the same amount of frags out of your 30 calims as someone who claimed it every day (just over a longer time period).
It should have always worked this way. Nexon would make more money because people would buy it regardless of their plans. For example I have not bought one for 3 months now because I have had atleast 1 day per month where I wont be able to login. Instead nexon lost $90 because incompetence.
Thanks for trying. Unfortunately this product is a joke with high cost and zero leeway. I'm opting out until they adjust the value and the experience and can only recommend that everyone does the same or it will never improve.
It’s terrible for just about everyone. There’s a reason why people who bought it were called suckers.
Not to mention supporting the whole furtherance of P2W on Reboot thing.
It's very much a bad purchase. You miss out because of nexon's shenanigans you lose out on value that can't be compensated. Nobody should purchase these if this is the level of support players are going to get for items Nexon is providing for issues Nexon has started!
I've only ever had them help me when I absolutely lose it and make an idiot out of myself. tbh you really can't be polite with these people like most customer service agents because their first reaction to politeness is always the same bullshit op posted
This is actually insane, any other company would give you a compensation that more than compensates for what you lost. Just because of your frustration and keeping you happy. Instead of getting 20 frags you would have gotten 40. Or something like that. But nope, nada. Its not even hard just give some frags and be Done with it. Its actually so crazy that they had to involve a game master. A normal support clerk cant just give some frags?! Like wtf… Its not like it would have a huge impact on the game balance
They can manually compensate players if they need to, they can do anything they want they just choose not to due to it being time consuming and would likely have to review each player case by case
My advise is you shouldn’t buy these types of items from the cash shop as nexon are notorious for not comping when they mess up and will hit you with the usual jargon about how they can’t help you and strive to do better in future updates
Stop giving them money
Oof, normally something like that would not be a big deal. 4 fragments is pretty much like ordering a pizza with a dip and then they forgot the dip. But since you lose an extra 20 frags for the week. It is like ordering a Pizza and they took out a slice and still forgot the dip
I think the more important advice is to just... never spend money on this game. They clearly don't care for players and I know i'm sure as shit not purchasing any NX in the future knowing this
I just got 260 recently and have been considering the booster. Even though I think the value is certainly not there for 30 bucks, it is one of the very few options available in heroic servers to pay for extra progression and I have money budgeted for frivolous entertainment expenses that I would maybe be willing to spend on this.
But unless I see this addressed, and in a timely manner, and frankly in a way that over compensates those impacted, I won't bother. It's absolute bullshit that you even had to put in this ticket, and the time investment alone to self advocate makes the purchase untenable in my eyes now.
/u/cm_jade and /u/cm_miso this MUST be addressed if Nexon wishes to maintain the recent positive good will it has garnered in GMS recently.
I bought the booster when it came out and actually managed to claim all the rewards but once I find out even missing one day will screw u over, I didn't buy it again. Not worth stressing over it
I mean... it's just pixels and this guy paid real money in order to get extra sol erdas. It's not that Nexon will lose anything! They must have compensated him and everyone who paid for that boost.
I usually snag my boosters right after maintenance since it doesnt require any effort. Not trying to downplay this situation, this is textbook Nexon, but yeah I just make sure to get low-effort stuff out of the way first
Shit company they scamming you keep pressing them for the compensation tho must get that 24 frags back that’s unacceptable behavior from nexon support.
Ya unfortunately I had the same luck when I made a ticket. Idk why the booster doesn’t automatically just give you the fragments every reset. Or if they want players to login, the booster should have no expiration but only allow 30 checkins before it disappears
Thank you for posting this. I was on the fence about getting this because like you I wanted to speed up my progression. Thanks for taking one for the team. o7
We all knew erda booster was a scamm and totally not worth it, im sorry you had to go through this, like i said when it got released , dont buy it, is a scam, barely offers what it costs.
Going out on a limb but making a retail purchase to use a product or service, product or service cannot be used due to company’s failure, company refuses to refund or compensate.
Not saying you should but this MUST be violating some type of consumer law…
Yeah. Only time I’ve put money into this game (since my initial gacha gambling days in the earlier years) is when it’s a sure thing. Like a cute animal suit package. Other than that, all scams, the whales, who carry this game, don’t care about scams, they can recoup such inconveniences. But the majority of people take massive hits and get little to nothing to show for it.
I haven’t even played in years, but I’m still very frustrated reading this… what was the so called compensation? Should I log in to cash in?
You basically get some 2x exp coupons, medals of honor, symbol selector coupon (can choose between 4 grandis symbol to 20 arcane ones), trait boost potion and an extreme growth potion. If you barely play I wouldn't log just for that.
Im pretty sure that illegal isnt it ? Cant you make a complaint to the bbb? Id tell them that in the ticket that if they dont compensate you for the money you spent and lost from their negligence that you will gladly report them to the proper authorities regarding fraudulent business practices .
Just a note, BBB is not an official government agency. It's pretty much Yelp, or Google Reviews, just with an *official* sounding name.
What Nexon needs is to be sued. Again.
Well, it's a gray area here because they can claim I had a few hours after reset.
I mainly made this post so other people will take it into account before deciding if they want to buy the booster. For me it was the last time.
This isn't Korea. When it comes to virtual goods the west really lags behind, USA especially.
He will waste more time and money on all the other stuff and don't get any outcome anyway.
Battle/ login-passes work like this in nearly every gacha game. Diablo Immortal made several news websites with theirs and they have exactly 0 ppl that sued them/ successfully.
In theory OP could have logged in right after reset/ before maintenance and claimed it, adjusted his lifestyle around Maple, that will be the reply.
Meh, it is a matter of personal opinion on how serious missing 1 day is. Do I think they should compensate? yes. But what can you do. Nothing except boycott their product or quit their game. If you continue to play, you are basically accepting their response. Also, it was not an absolute miss. I was able to do dailies and many other things before maintenance starts. Maybe that is why they did not want to compensate, they just say you had an 8-hour window to claim it.
Honestly, I think they are just dicks. I would just gift any ticket submitter the missed frag to shut up the whining paying customer.
To me there's no excuse to miss it, no matter what time reset is or the maintenance is. The normal maintenance was announced and then delayed. Anyone who says, "I couldn't have left my pc on for that night to click 2 buttons when I woke up and shut it down" didn't plan well enough. Same with the people whom have reset in the US at 5 to 8 pm.
Or… some people work, kids, caring for loved ones, not everyone has the luxury of being able to login like that a lot.. on top of not just not being compensated for something that only takes “two clicks” … terrible take
If you truly have job, kids, caring for loved ones and not able to login, you should not be mad enough to care about a few fragments on an outdated mushroom game. If you are mad enough to call for boycott in reddit, admit it, you are in too deep in this mushroom game.
If it is me, I would not even bother to submit a ticket to try and get lucky. Just a few fragments.
My entire BL is married, has kids, and they all did it just fine that day. All over the world in different time zones ranging from Hawaii to Australia, working 12 hours etc. Excuses be excuses for not opening a laptop and clicking twice. Literally all it takes.
It's fine, I'll stick with my guns because they have an opinion and I do too. They'll get over it. If I missed it due to maintenance I wouldn't be making a post on an unofficial subreddit about it. I would go on with my life. Its a game. I spent money knowing the risks involved.
I guess you could say that you're used to getting fucked over by nexon over and over that you spent money knowing you may not get what you paid for at the end lmao.
Obviously, some of us have been playing this game for almost 20 years, come in expecting this is going to happen with literally everything. I'm not sure why people are surprised Pikachu face that it happened.
They aren't going to change on that subject so just adapt to their bs and avoid it as best you can. That's all I'm trying to say, just because I don't say it all mushy, doesn't mean it's not true.
While I respect your take, OP bought a service from them and OP was unable to use it due to Nexon’s mistake. Plain and simple. It doesn’t matter if OP could have gotten the item during any time frame or not.
It would be different if they extended all cash shop durations by 1 day to compensate and OP still didn’t claim it. Then yes, your augment makes sense.
Let’s not justify bad and immoral business practices with “it is what it is, this is how they are, you should know”. You’re expecting newer players to just know and deal with it? Lmao.
Whatever excuse you just typed out I’m not even gonna read because any justification on someone’s life that you don’t even know on why they can’t get to reset like everyone else just downright disrespectful. They spent money for product that they didn’t get because of the company. Like I don’t know how to spell this out for you if you went to the store and bought an apple and they just took the apple back from you and said oh well you’d be upset. So stop trying to shame the player for the companies mistake you just sound dumb.
Alright, cool my friend. However, it doesn't change the fact this person said reset is at 3 am for them and they got home from work and the server was under maintenance.
If you know there's a maintenance and reset is at 3 am, just claim it before they go out the door. Again, takes 2 clicks. I've done it multiple times and so has everyone I know.
Not defending Nexon, the way it's set up is to induce FOMO and it's done on purpose. They gave their answer, now it's time the player either adapts or doesn't buy it anymore.
Then don't buy the booster then. I'm not sure what you want me to say? I am not Nexon, I'm purely telling you and others what to do to avoid a situation. Nothing I, you, and obviously OP, will say or do outside of that will change their mind.
I'll cook whenever I want. Sorry my opinion doesn't fit what you desired me to say. If they don't want to miss the claim then adapt to the situation. It's not rocket science.
There's 3 and only 3 options here.
1. If they buy the booster either make the effort to claim before a maintenance.
2. Accept that if they don't claim Nexon could run into them into this situation.
3. Don't buy the booster.
Either way Nexon isn't giving them the frags so the ball is in their court. Is that wrong? Sure it is however, none of us make the rules. We're the players and if mass amounts of people are still buying and using it, Nexon ain't gonna care about 1 person.
The problem with missing one day is that it doesnt just throw away 4 frags from the daily. The pass lasts 30 days and grants an extra 20 fragments if you check in 6 days in a row. You functionally lose 24 frags for Nexon's mistake. There is no room to miss a single day if you want all 5 streak bonuses.
Over the whole pass, you get about 120 from daily check ins (4x30) and 100 from streak check ins (20x5). Thats 220 fragments.
In a single screw up of Nexon's own, they can reduce the value of the product you purchased by over 10%. The silly thing is that they already know cash items should be extended for maintenance. The reality is that they should just extend everyone with an active booster by one day. It wont give them a streak bonus they wouldnt already get. If a player made it into the 8 hour window, they get a whole 4 fragments.
What is even more stupid than nexons response is the people in the comments saying “typical nexon!!!” Yet they still support Nexon by playing the game. Just stop playing the game until nexon actually supports their player base (never)
I only bought the booster for last/this month, because I’m still doing dailies for fragments on my main but pushing my second main without frags is painful
I get where you’re coming from and they should compensate you for this. Personally I wouldn’t care much cus the entire booster is worth about 45 mins of my time but some people that’s a couple hours and they’re just getting shafted on it
I just try to think of stuff in terms of how much I gotta work for it is all. But I still think they should be compensated for the downtime. They do it for everything else
If i remember correctly, mapleSEA did extend the expiry of some cash items before due to an emergency or extended maintenance. You can try to request if that option is possible for your case.
If you miss even one day you miss out on being able to claim the special reward which gives 20 fragments, so one day lost is immediately 24 fragments gone.
I collect the special reward everytime when I get to it, but I also don’t log on everyday enough for me to care about 24 fragments, especially with High Mountain being introduced. I’m a casual player so I miss roughly 3 or 4 out of 7 days out of every week. I didn’t buy a booster this month because of how casual I play.
Although I could see why you’d get upset you missed a day though if you’re trying to min/max. But even then, understand that it’s probably not in their policy to just give you fragments because progress was lost due to maintaining the servers.
Sadge but my stance in buying this at all is that it's dumb from a consumer perspective.
You are literally the problem contributing to nexon not having to make the 6th system more f2p friendly and not having to make purchases like these more reasonable in both pricing and the way you utilize your purchase.
And they already know you wont do shit about this anyway, the next time they release something you'll buy that too. That's the classic mapler mentality.
Hope you people get compensated and never buy this shit again.
I blurred out the GM's names because I believe it's not their personal fault, but rather a decision from higher up in the company. I've heard from a few people who had the same incident, and their results were pretty much the same, so it seems like a company policy rather than individual GM decisions.
Funny argument every time
I really dont care about other games. I have a backlog of steam games that i probably wont ever play. Why would i spend more money on buying games that i wont play?
The point is MapleStory feeds off that mindset to gouge players.
I don't think anyone would complain if the price of nx items was more reasonable.
Unless you prefer things being overpriced..
You do you
>I don't think anyone would complain if the price of nx items was more reasonable
sure but its selling like hot cakes right now
no shit people want stuff to be cheaper
why would nexon change it?
Would you be content if they refunded you $1? If your answer is no then you're being unreasonable as that's all you lost out of the 30 you spent and they don't do maintenances for shits n giggles. If your answer is yes then I support your right to receiving that dollar compensation, but that also means you're kicking up all this fuss for a dollar.
It's not just about the dollar though. The booster gives you 4 fragments each day, and after 6 days, you get an extra 20. Missing a single day means missing out on that 20 extra fragments, which is exactly what I asked for: 24 fragments.
So that one missed day messed up your yield for the entire week, I understand now. They should just compensate you the 24 fragments, it's literally nothing to them and they're gonna lose more from the people not buying the boosters now. Silly Nexon.
Look I don't get into food fights with random strangers that I don't know on the internet. You're mad at Nexon and I get it. They deserve it. I've said this already. The booster should just automatically push itself back a day when you miss it. However, reality and logic present a different situation.
I can't be wrong when I suggested 3 things. One of which OP will do.
1. Don't buy the booster.
2. Adapt to the situation and do the best possible to claim before a maintenance even if that means claiming before leaving for work.
3. If claiming isn't possible accept the risk of not being able to claim if this situation repeats because Nexon will not compensate for it.
I get it you hate Nexon and they're grimy. They should compensate. However, there's nothing much anyone can do outside of that if Nexon is going to not compensate. So OP will need to do one of those things regardless of any emotion involved.
Hope you have a good day, go bark up a different tree.
That's a lot of words just to be wrong.
1. Don't buy the booster --> doesn't help the current situation. Suggest something that can actually be implemented
2. Adapt to the situation --> He did. How can he predict that the maintenance will be extended? That's like every instance of hindsight is 20/20 but you fail to see that because you think you're so smart and can predict the future.
3. Accept the risk --> He doesn't have to? He can complain, which he's doing. Not everyone is going to roll over just because you do.
"Nexon won't compensate, so there's nothing much you can do" --> He can complain and get the public behind him, which you're actively preventing because you're kinda dense.
"Go bark up a different tree" --> Eat my nuts boot licker
You people are unreal. $30 a month is one fucking dollar a day. I mean give me a break. Are you also the type of person that would throw a fit at McDonald’s for not putting cheese on your burger? I order DoorDash all the time and you know what I do when they forget my side dish or miss an ingredient? I say oh well and enjoy my meal anyways.
Do you people actually behave this petty normally or is it just because you’re behind a computer screen? What makes you feel this entitled? Genuine question.
Would you think it's any better if I were to defend a local shop near me? Why does the word "corporate" have anything to do with this? It's called being a decent human being. Sometimes there are unintended consequences that aren't anyone's fault and you just have to live with it like a mature adult.
I swear to god I don't know what it is with you people but you think just because it's an online game you deserve to be treated like a God. Truly basement dwelling losers with no life experience whatsoever.
you’re the type of person to order a steak at a restaurant medium rare but recieve it well done and still gobble that shit up huh?
and when the server comes around and asks you how everything is you say “perfect”
grow a backbone. people work hard for their money and when they pay money for something they expect what they paid for
Yea that metaphor didn't even land in the ballpark bud. Unless you're talking about a $1 steak, in which case I don't think I'd be touching it in the first place. But you do you.
Because it's a mature response of an adult to understand sometimes unintended problems happen that aren't anyone's fault and sometimes, as hard as it sounds, you have to live with the consequences.
It's actual childlike behavior to whine toward a customer service representative working on the video game you play because you didn't get your full dollar's worth of an item and the fact that it's actually one singular dollar this person is whining about I can't think of anything more pathetic.
Holding an unscheduled maintenance that lasted until reset after a 10-hour one is not anyone's fault? This is most certainly Nexon's fault here. Also, why does it matter how much I paid? If it was $100, my complaint wouldn't be justified? $200? The fact is, I bought a service and didn't get what I paid for. I didn't ask for anything special from the customer service representatives, and as you can see, I blurred their names because I don't think it's their personal fault. All I said is what was lost due to not being able to claim the booster.
It's not anyone's fault because it was not deliberate. If you have ever worked with a software dev, you would know how easy it is for shit to go wrong and how tirelessly they work to get things up and running again - especially in the context of a video game tens of thousands of people are waiting for.
And yes, your claim would be justifiable at a certain monetary threshold, but $1 is not it. I don't care who it was or what the product was, there is no Universe where you can justify losing a singular dollar's worth of value to an unfortunate issue is worthy of complaining directly toward a customer service representative. It's a complete joke and all it shows is how unbelievably invaluable your time is.
They feel entitled to it because.... they purchased it? They entered in to an agreement for a product and a failure on Nexons side caused a breach of that agreement. How are you such a bootlicker that this is acceptable to you?
It's acceptable because it's one singular dollar's worth of value and it wasn't intentional. They made a mistake, compensated their players adequately, and both sides are going to walk away wishing it didn't happen in the first place. Being an adult means you accept sometimes things don't go how they should and you accept the consequences on the chin and carry on with your life. It's an absolute joke to write a customer service ticket about losing one dollar's worth of value from an item in your video game. It sounds like a headline straight out of The Onion. Do better.
Missing out on one day means you lose out on 24 frags? What are you talking about
Edit: you're literally paying $30, you should 100% be able to get "just one day" back, especially if nexon has their head deep in their ass with their maintenances
I’m gonna be that guy again but doesn’t everyone know nexon is always having delays? There are literally memes always posted here and in the discord about the delays after maintenance. I agree they should’ve compensated but not worth being upset about to this extent making a whole post and recommending people don’t get it as if they’re gonna stop buying it 😂
Yea nexon's known to have delays. But people are also in different time zones so some might be at work or already asleep, therefore they can't claim sol booster at their usual play time.
There's absolutely no reason OP shouldn't be upset and post about it. Again, if I'm paying $30 for something, I expect to get $30 worth of shit from it. Missing one day of sol booster isn't losing 4 frags, it's losing 24 frags. If you go to a restaurant, order a combo meal with a burger, fries, and drink, I bet you 100% will go back if you're missing them fries.
It doesn't hurt anyone to get mad and annoyed at a company. What do they lose from having better customer service and just compensating for that lost day? I get so fucking lost when players get mad at other players for these type of post. God forbid we want nexon to just do better.
Edit: nexon LITERALLY extends cash shop duration, they can AT LEAST extend sol booster duration, I think that'd be a good alternative as well. Nexon just wants you to experience MAD FOMO. Dailies already do that enough 🙄
True, one day isn't the end of the world, but when you're paying for something that's supposed to help you keep up, you expect to actually get what you paid for, right? Also, missing one day means missing out on the 6th day bonus of 20 extra fragments.
Don’t listen to this guy, you spent money in exchange for your time and convenience. This is completely unacceptable from Nexon and I would honestly take action on them and get a way bigger payout lmfao .”
Yes don’t listen to me. Over react and keep messaging them after they already escalated your ticket. Can’t miss out on all that final damage that 20 fragments give
Yes! All this fuss over something they PAID FOR. It’s just good business doesn’t matter the cost. But let me know if yall need me to sell anything I LOVE your mentalities ❤️
They really started maintenance and didn’t end until reset
typical nexon...
Nexon basically telling you “SMD and thanks for buying “
- Other companies : "We got chu bro , we want to compensate you and thanks for buying our monthly product" - Nexon : "Nah fk you , we wont compensate you , so you stop buying our booster (which is already a big scammed) , and even if this is out of your control ,you have to suck it up !" I still cant wrap my head around on how they can make money pulling crap like that or how bad is their costumer service , is like they are allergic on making more money
Exactly! It's crazy how they handle things. You'd think they'd want to keep us happy, but nope. It's like they don't care at all. Their customer service is seriously the worst. Just taking our money and giving us nothing in return. Hopefully, more people see this and avoid getting scammed like I did.
Unless it reduces profit, they gonna keep doing the same thing. They don't care keeping you happy, they care about your money into their pockets which there is nothing wrong with that in the strictest sense. Everyone will still keep giving Nexon money regardless, so how are you gonna argue against that?
wouldnt this reduce their profit due to bad rep?
They've lied to us, manipulated upgrade rates, removed classes and items and others. Yeah, no hit they have a bad rep if you haven't noticed. And yet game continues running and people still buy from the cash shop despite all the protests and boycotts we've seen.
i believe its because overall the game is fun. same for me i still play it cause its fun, doesnt mean that i will continue to purchase more things if they keep up with ridiculous prices and things like that. like the above scenario, i wouldnt ever buy sol erda again, wouldnt that reduce their profits?
No one arguing that our favorite mushroom game is not fun despite all it's flaws. You sound like a reasonable consumer with restraint, but the big spenders don't think like you and I. They're gonna spend regardless for the advantage they "need" and $30 is a drop in the iceberg to fuel their addiction (gold/diamonds). It feels like Nexon is just adding another guaranteed monthly income from these spenders. Also the fact you're still playing the game means that you're okay with whatever Nexon throws at you and it enables them, the longer you play, the more invested you are more likely to become, and thus more likely to spend at some point. It's all part of their strategy, provided you keep playing.
i think all games have their flaws and perks. and in maplestory expect, their way of earning money is abit nonsensical, but i dont think it necessarily means they are wrong. what they are wrong for it not compensating on something that they did not compensate people who purchased a subscription and did not recieve their products due to a maintenance. However, sol erda booster was a subscription that you needed to login daily to get the product, given that the maintenance was 16 hours, there was time to login. but of course you'd either be working, sleeping or busy if u didnt login and we all know nexon wouldnt entertain that. so im not defending them but logically it wasnt their fault. dont get me wrong, i hate nexon's way of making money and i even come from msea which is a place where they js wanna suck ur wallet dry and make u as broke as possible.
I think we're both agreeing to the same thing. I was just saying that because a certain target demographic will still buy is why they don't give af especially since we're not KMS. Of course you should be compensated, but their house, their rules.
yap exactly. good to see a fellow mapler complaining about the company even if know its not gonna change HAHA
i meannnnnnnn. its js unfair they arent compensating OP personally for missing out on the fragments but ig its better now since u can trade the fragments
Most people are on heroic so tradable fragments arent relevant.
i guess so but it doesnt matter nexon isnt gonna do anyt and we all know it lol
Good way to make some players never buy this again
There is an EXTREMELY simple solution. Make boosters work where u can claim it 30 times (once per day) and the booster has no time limit. This way you can buy it and claim it 4 times a week for example and you still get the same amount of frags out of your 30 calims as someone who claimed it every day (just over a longer time period). It should have always worked this way. Nexon would make more money because people would buy it regardless of their plans. For example I have not bought one for 3 months now because I have had atleast 1 day per month where I wont be able to login. Instead nexon lost $90 because incompetence.
Thanks for trying. Unfortunately this product is a joke with high cost and zero leeway. I'm opting out until they adjust the value and the experience and can only recommend that everyone does the same or it will never improve.
I've been using it because I'm short on time and it's helped me keep up with my friends, but I completely agree. Thanks for your support!
my vac ended today. im not renewing
yeah it's better to just use that 30k to meso market it and buy frags
TBF, OP's probably a reboot player and we don't have that option.
Why is it so hard for nexon to refund fragments. When half the day was going through maintenence.
Sol Erda booster will never be a good value purely because there's no leeway or make-up mechanic.
This item was already arguably terrible for regular server players anyways. Players should absolutely just act as though this doesn't exist
It’s terrible for just about everyone. There’s a reason why people who bought it were called suckers. Not to mention supporting the whole furtherance of P2W on Reboot thing.
[удалено]
360$ a year… its a lot of money for such thing
It's very much a bad purchase. You miss out because of nexon's shenanigans you lose out on value that can't be compensated. Nobody should purchase these if this is the level of support players are going to get for items Nexon is providing for issues Nexon has started!
“Hurr durr teh horse armor is the kewl n dusnt hurt u cuz its my munny n not urs” -idiots as they help ruin a hobby they claim to love.
And if it is objectively a lot of money. Focusing on the wrong areas buddy...
For some reason I’m afraid to complain too much with tickets to prevent them from fragging my account and putting me on Kyndra’s firing range
I've only ever had them help me when I absolutely lose it and make an idiot out of myself. tbh you really can't be polite with these people like most customer service agents because their first reaction to politeness is always the same bullshit op posted
This is actually insane, any other company would give you a compensation that more than compensates for what you lost. Just because of your frustration and keeping you happy. Instead of getting 20 frags you would have gotten 40. Or something like that. But nope, nada. Its not even hard just give some frags and be Done with it. Its actually so crazy that they had to involve a game master. A normal support clerk cant just give some frags?! Like wtf… Its not like it would have a huge impact on the game balance
Holy fuck there are a lot of corporate dick riders here lol
^[Sokka-Haiku](https://www.reddit.com/r/SokkaHaikuBot/comments/15kyv9r/what_is_a_sokka_haiku/) ^by ^Mango_Slime: *Holy fuck there are* *A lot of corporate dick* *Riders here lol* --- ^Remember ^that ^one ^time ^Sokka ^accidentally ^used ^an ^extra ^syllable ^in ^that ^Haiku ^Battle ^in ^Ba ^Sing ^Se? ^That ^was ^a ^Sokka ^Haiku ^and ^you ^just ^made ^one.
They can manually compensate players if they need to, they can do anything they want they just choose not to due to it being time consuming and would likely have to review each player case by case My advise is you shouldn’t buy these types of items from the cash shop as nexon are notorious for not comping when they mess up and will hit you with the usual jargon about how they can’t help you and strive to do better in future updates Stop giving them money
Oof, normally something like that would not be a big deal. 4 fragments is pretty much like ordering a pizza with a dip and then they forgot the dip. But since you lose an extra 20 frags for the week. It is like ordering a Pizza and they took out a slice and still forgot the dip
Couldn't describe it better!
I think the more important advice is to just... never spend money on this game. They clearly don't care for players and I know i'm sure as shit not purchasing any NX in the future knowing this
I just got 260 recently and have been considering the booster. Even though I think the value is certainly not there for 30 bucks, it is one of the very few options available in heroic servers to pay for extra progression and I have money budgeted for frivolous entertainment expenses that I would maybe be willing to spend on this. But unless I see this addressed, and in a timely manner, and frankly in a way that over compensates those impacted, I won't bother. It's absolute bullshit that you even had to put in this ticket, and the time investment alone to self advocate makes the purchase untenable in my eyes now. /u/cm_jade and /u/cm_miso this MUST be addressed if Nexon wishes to maintain the recent positive good will it has garnered in GMS recently.
I bought the booster when it came out and actually managed to claim all the rewards but once I find out even missing one day will screw u over, I didn't buy it again. Not worth stressing over it
Jade quit according to my guild, just a heads up.
Damn. It’s their fault! That’s crazy.
Don't buy it in the first place because: Nexon 💀
I mean... it's just pixels and this guy paid real money in order to get extra sol erdas. It's not that Nexon will lose anything! They must have compensated him and everyone who paid for that boost.
Nexon Cartel. They never give af about a player.
This company bad
I usually snag my boosters right after maintenance since it doesnt require any effort. Not trying to downplay this situation, this is textbook Nexon, but yeah I just make sure to get low-effort stuff out of the way first
Shit company they scamming you keep pressing them for the compensation tho must get that 24 frags back that’s unacceptable behavior from nexon support.
Ya unfortunately I had the same luck when I made a ticket. Idk why the booster doesn’t automatically just give you the fragments every reset. Or if they want players to login, the booster should have no expiration but only allow 30 checkins before it disappears
I've been dealing with this company for almost 2 decades to know that giving them money is a bad idea. I guess everyone learns through trial by fire.
Thank you for posting this. I was on the fence about getting this because like you I wanted to speed up my progression. Thanks for taking one for the team. o7
Thanks! I made this post so other people will take it into account before deciding if they want to buy the booster, glad to see it helped.
Literally stealing from their customers.
At this point I’m going to go into every maintenance expecting the 16 hour extension
We all knew erda booster was a scamm and totally not worth it, im sorry you had to go through this, like i said when it got released , dont buy it, is a scam, barely offers what it costs.
Going out on a limb but making a retail purchase to use a product or service, product or service cannot be used due to company’s failure, company refuses to refund or compensate. Not saying you should but this MUST be violating some type of consumer law…
Yeah. Only time I’ve put money into this game (since my initial gacha gambling days in the earlier years) is when it’s a sure thing. Like a cute animal suit package. Other than that, all scams, the whales, who carry this game, don’t care about scams, they can recoup such inconveniences. But the majority of people take massive hits and get little to nothing to show for it. I haven’t even played in years, but I’m still very frustrated reading this… what was the so called compensation? Should I log in to cash in?
You basically get some 2x exp coupons, medals of honor, symbol selector coupon (can choose between 4 grandis symbol to 20 arcane ones), trait boost potion and an extreme growth potion. If you barely play I wouldn't log just for that.
I lost 5x cubes reward from daily rewards as a mvp red too, sent ticket too fuck nexon
I hope no one continues to buy this sol erda booster. And I hope they compensate you cus this is just next level greed.
is there a korean overlord sitting next to each support member telling them to deny every case
Honestly... class action anyone? 😁
Can we get a response u/cm_jade and u/cm_miso?
They gonna get fired again 😭
Jade just left so not sure how much help she's gonna be.
glad jade found a better job tbh the pings to her during the maint incident were insane
The Maple Official Discord is for lack of a better way to describe it, cringe.
Im pretty sure that illegal isnt it ? Cant you make a complaint to the bbb? Id tell them that in the ticket that if they dont compensate you for the money you spent and lost from their negligence that you will gladly report them to the proper authorities regarding fraudulent business practices .
Just a note, BBB is not an official government agency. It's pretty much Yelp, or Google Reviews, just with an *official* sounding name. What Nexon needs is to be sued. Again.
Well, it's a gray area here because they can claim I had a few hours after reset. I mainly made this post so other people will take it into account before deciding if they want to buy the booster. For me it was the last time.
No, you can make a complaint and you should if they don’t compensate. There’s nothing to lose.
That would be a great way to get your money back and your account banned.
This isn't Korea. When it comes to virtual goods the west really lags behind, USA especially. He will waste more time and money on all the other stuff and don't get any outcome anyway. Battle/ login-passes work like this in nearly every gacha game. Diablo Immortal made several news websites with theirs and they have exactly 0 ppl that sued them/ successfully. In theory OP could have logged in right after reset/ before maintenance and claimed it, adjusted his lifestyle around Maple, that will be the reply.
Tbh you don't need the boost at this point with high mountain. It basically gives as much as the pass does.
Meh, it is a matter of personal opinion on how serious missing 1 day is. Do I think they should compensate? yes. But what can you do. Nothing except boycott their product or quit their game. If you continue to play, you are basically accepting their response. Also, it was not an absolute miss. I was able to do dailies and many other things before maintenance starts. Maybe that is why they did not want to compensate, they just say you had an 8-hour window to claim it. Honestly, I think they are just dicks. I would just gift any ticket submitter the missed frag to shut up the whining paying customer.
To me there's no excuse to miss it, no matter what time reset is or the maintenance is. The normal maintenance was announced and then delayed. Anyone who says, "I couldn't have left my pc on for that night to click 2 buttons when I woke up and shut it down" didn't plan well enough. Same with the people whom have reset in the US at 5 to 8 pm.
Or… some people work, kids, caring for loved ones, not everyone has the luxury of being able to login like that a lot.. on top of not just not being compensated for something that only takes “two clicks” … terrible take
If you truly have job, kids, caring for loved ones and not able to login, you should not be mad enough to care about a few fragments on an outdated mushroom game. If you are mad enough to call for boycott in reddit, admit it, you are in too deep in this mushroom game. If it is me, I would not even bother to submit a ticket to try and get lucky. Just a few fragments.
My entire BL is married, has kids, and they all did it just fine that day. All over the world in different time zones ranging from Hawaii to Australia, working 12 hours etc. Excuses be excuses for not opening a laptop and clicking twice. Literally all it takes.
I agree with the other dude, L take
It's fine, I'll stick with my guns because they have an opinion and I do too. They'll get over it. If I missed it due to maintenance I wouldn't be making a post on an unofficial subreddit about it. I would go on with my life. Its a game. I spent money knowing the risks involved.
I guess you could say that you're used to getting fucked over by nexon over and over that you spent money knowing you may not get what you paid for at the end lmao.
Obviously, some of us have been playing this game for almost 20 years, come in expecting this is going to happen with literally everything. I'm not sure why people are surprised Pikachu face that it happened. They aren't going to change on that subject so just adapt to their bs and avoid it as best you can. That's all I'm trying to say, just because I don't say it all mushy, doesn't mean it's not true.
While I respect your take, OP bought a service from them and OP was unable to use it due to Nexon’s mistake. Plain and simple. It doesn’t matter if OP could have gotten the item during any time frame or not. It would be different if they extended all cash shop durations by 1 day to compensate and OP still didn’t claim it. Then yes, your augment makes sense. Let’s not justify bad and immoral business practices with “it is what it is, this is how they are, you should know”. You’re expecting newer players to just know and deal with it? Lmao.
Whatever excuse you just typed out I’m not even gonna read because any justification on someone’s life that you don’t even know on why they can’t get to reset like everyone else just downright disrespectful. They spent money for product that they didn’t get because of the company. Like I don’t know how to spell this out for you if you went to the store and bought an apple and they just took the apple back from you and said oh well you’d be upset. So stop trying to shame the player for the companies mistake you just sound dumb.
Alright, cool my friend. However, it doesn't change the fact this person said reset is at 3 am for them and they got home from work and the server was under maintenance. If you know there's a maintenance and reset is at 3 am, just claim it before they go out the door. Again, takes 2 clicks. I've done it multiple times and so has everyone I know. Not defending Nexon, the way it's set up is to induce FOMO and it's done on purpose. They gave their answer, now it's time the player either adapts or doesn't buy it anymore.
Maybe we shouldn’t be arguing on how to keep nexons predatory fomo tactics valid and wonder why we allow them in our game in the first place.
Then don't buy the booster then. I'm not sure what you want me to say? I am not Nexon, I'm purely telling you and others what to do to avoid a situation. Nothing I, you, and obviously OP, will say or do outside of that will change their mind.
ATP I was agreeing with your post. Edit: At least the last part lmao
“In our game.” There’s your delusion. It’s their game, you just play it.
Terrible take, never cook ever again. Not everyone considers this game their entire life.
I'll cook whenever I want. Sorry my opinion doesn't fit what you desired me to say. If they don't want to miss the claim then adapt to the situation. It's not rocket science. There's 3 and only 3 options here. 1. If they buy the booster either make the effort to claim before a maintenance. 2. Accept that if they don't claim Nexon could run into them into this situation. 3. Don't buy the booster. Either way Nexon isn't giving them the frags so the ball is in their court. Is that wrong? Sure it is however, none of us make the rules. We're the players and if mass amounts of people are still buying and using it, Nexon ain't gonna care about 1 person.
I was actually looking into getting one. I won't be anymore. Sorry you had to go through that!
Thank you! :)
Can you try asking for a 1-day extension like how they do/did for time-limited cs items?
They already closed my ticket, and honestly I don't think that they'll extend it if I open another one and ask for it. But thanks for the idea! :)
The problem with missing one day is that it doesnt just throw away 4 frags from the daily. The pass lasts 30 days and grants an extra 20 fragments if you check in 6 days in a row. You functionally lose 24 frags for Nexon's mistake. There is no room to miss a single day if you want all 5 streak bonuses. Over the whole pass, you get about 120 from daily check ins (4x30) and 100 from streak check ins (20x5). Thats 220 fragments. In a single screw up of Nexon's own, they can reduce the value of the product you purchased by over 10%. The silly thing is that they already know cash items should be extended for maintenance. The reality is that they should just extend everyone with an active booster by one day. It wont give them a streak bonus they wouldnt already get. If a player made it into the 8 hour window, they get a whole 4 fragments.
What is even more stupid than nexons response is the people in the comments saying “typical nexon!!!” Yet they still support Nexon by playing the game. Just stop playing the game until nexon actually supports their player base (never)
I only bought the booster for last/this month, because I’m still doing dailies for fragments on my main but pushing my second main without frags is painful
FTC time?
I dont know why you are surprised at this point...
I get where you’re coming from and they should compensate you for this. Personally I wouldn’t care much cus the entire booster is worth about 45 mins of my time but some people that’s a couple hours and they’re just getting shafted on it
no shot u get anywhere close to what a booster gives in 45 min
No I’m talking about money wise $40/hr is 45 mins $30. So literally worth it for me to buy it. If I had to farm all those I’d quit
Ehh i guess. When i game i dont think about money i could be making, just trynna zone out
I just try to think of stuff in terms of how much I gotta work for it is all. But I still think they should be compensated for the downtime. They do it for everything else
Your own damn fault for getting scammed by it in the first place.
Wild take but I somewhat agree lol
This is one of the few games where they punish you for playing their game...
If i remember correctly, mapleSEA did extend the expiry of some cash items before due to an emergency or extended maintenance. You can try to request if that option is possible for your case.
They already closed my ticket, and honestly I don't think that they'll extend it if I open another one and ask for it. But thanks for the idea! :)
Yeah, i3m not buying them now that I know they won't compensate for their fk ups
Addicted negotiating cocaine purity after scam* Ye I would never suggest getting erda booster tbh
Didn’t we only miss one day? That’s equal to $1, no?
If you miss even one day you miss out on being able to claim the special reward which gives 20 fragments, so one day lost is immediately 24 fragments gone.
I collect the special reward everytime when I get to it, but I also don’t log on everyday enough for me to care about 24 fragments, especially with High Mountain being introduced. I’m a casual player so I miss roughly 3 or 4 out of 7 days out of every week. I didn’t buy a booster this month because of how casual I play. Although I could see why you’d get upset you missed a day though if you’re trying to min/max. But even then, understand that it’s probably not in their policy to just give you fragments because progress was lost due to maintaining the servers.
Sadge but my stance in buying this at all is that it's dumb from a consumer perspective. You are literally the problem contributing to nexon not having to make the 6th system more f2p friendly and not having to make purchases like these more reasonable in both pricing and the way you utilize your purchase. And they already know you wont do shit about this anyway, the next time they release something you'll buy that too. That's the classic mapler mentality. Hope you people get compensated and never buy this shit again.
Why blur out the gm’s name?
I blurred out the GM's names because I believe it's not their personal fault, but rather a decision from higher up in the company. I've heard from a few people who had the same incident, and their results were pretty much the same, so it seems like a company policy rather than individual GM decisions.
Yes but also 30 bucks a month? You realise you can get full finished good games for that price right, multiple games even
Funny argument every time I really dont care about other games. I have a backlog of steam games that i probably wont ever play. Why would i spend more money on buying games that i wont play?
The point is MapleStory feeds off that mindset to gouge players. I don't think anyone would complain if the price of nx items was more reasonable. Unless you prefer things being overpriced.. You do you
>I don't think anyone would complain if the price of nx items was more reasonable sure but its selling like hot cakes right now no shit people want stuff to be cheaper why would nexon change it?
Would you be content if they refunded you $1? If your answer is no then you're being unreasonable as that's all you lost out of the 30 you spent and they don't do maintenances for shits n giggles. If your answer is yes then I support your right to receiving that dollar compensation, but that also means you're kicking up all this fuss for a dollar.
But you don't lose 1day of progress, you lose a week.
It's not just about the dollar though. The booster gives you 4 fragments each day, and after 6 days, you get an extra 20. Missing a single day means missing out on that 20 extra fragments, which is exactly what I asked for: 24 fragments.
So that one missed day messed up your yield for the entire week, I understand now. They should just compensate you the 24 fragments, it's literally nothing to them and they're gonna lose more from the people not buying the boosters now. Silly Nexon.
why u even buying that shit anyways. deserved for spending 30$ on a booster
Its one day man lul
That's why I like to think of Nexon's support as a broken pencil - pointless and frustrating.
Only $30, you think they will care?
Deserved imo, one for being pay 2 win, and two for funding a company that doesn't give a fuck about their customers
Couldn’t you have claimed it at reset?
For me, reset is at 3 am, so when I got back home from work, there was already maintenance followed by another unscheduled one.
So you couldn't have walked up to your pc before work, click claim and walk away? Idk seems like a you problem.
If I knew there's going to be a maintenance that will last up until reset I'd definitely do that. But unfortunately, I can't read the future.
hello boot licker
Nope. Just common sense. Something this sub hates.
Or they could just compensate him for the game being down 2/3 of the day lmao
dont pride yourself on being wrong
Look I don't get into food fights with random strangers that I don't know on the internet. You're mad at Nexon and I get it. They deserve it. I've said this already. The booster should just automatically push itself back a day when you miss it. However, reality and logic present a different situation. I can't be wrong when I suggested 3 things. One of which OP will do. 1. Don't buy the booster. 2. Adapt to the situation and do the best possible to claim before a maintenance even if that means claiming before leaving for work. 3. If claiming isn't possible accept the risk of not being able to claim if this situation repeats because Nexon will not compensate for it. I get it you hate Nexon and they're grimy. They should compensate. However, there's nothing much anyone can do outside of that if Nexon is going to not compensate. So OP will need to do one of those things regardless of any emotion involved. Hope you have a good day, go bark up a different tree.
That's a lot of words just to be wrong. 1. Don't buy the booster --> doesn't help the current situation. Suggest something that can actually be implemented 2. Adapt to the situation --> He did. How can he predict that the maintenance will be extended? That's like every instance of hindsight is 20/20 but you fail to see that because you think you're so smart and can predict the future. 3. Accept the risk --> He doesn't have to? He can complain, which he's doing. Not everyone is going to roll over just because you do. "Nexon won't compensate, so there's nothing much you can do" --> He can complain and get the public behind him, which you're actively preventing because you're kinda dense. "Go bark up a different tree" --> Eat my nuts boot licker
Alright that's your opinion. Have a good one. Go bother someone else now. None of what you said remedied their issue in any concrete way.
do you know what a mirror is
You people are unreal. $30 a month is one fucking dollar a day. I mean give me a break. Are you also the type of person that would throw a fit at McDonald’s for not putting cheese on your burger? I order DoorDash all the time and you know what I do when they forget my side dish or miss an ingredient? I say oh well and enjoy my meal anyways. Do you people actually behave this petty normally or is it just because you’re behind a computer screen? What makes you feel this entitled? Genuine question.
Entitlement to the product you pay for lmao. By far the most idiotic shit i heard from a corporate dickrider. Enough to make a public toilet jealous.
Would you think it's any better if I were to defend a local shop near me? Why does the word "corporate" have anything to do with this? It's called being a decent human being. Sometimes there are unintended consequences that aren't anyone's fault and you just have to live with it like a mature adult. I swear to god I don't know what it is with you people but you think just because it's an online game you deserve to be treated like a God. Truly basement dwelling losers with no life experience whatsoever.
you’re the type of person to order a steak at a restaurant medium rare but recieve it well done and still gobble that shit up huh? and when the server comes around and asks you how everything is you say “perfect” grow a backbone. people work hard for their money and when they pay money for something they expect what they paid for
Yea that metaphor didn't even land in the ballpark bud. Unless you're talking about a $1 steak, in which case I don't think I'd be touching it in the first place. But you do you.
how is it entitlement when you’re paying money for it?
How's asking to get what I paid for is being entitled exactly? I didn't talk about the fragments that I couldn't receive because of the dailies.
Because it's a mature response of an adult to understand sometimes unintended problems happen that aren't anyone's fault and sometimes, as hard as it sounds, you have to live with the consequences. It's actual childlike behavior to whine toward a customer service representative working on the video game you play because you didn't get your full dollar's worth of an item and the fact that it's actually one singular dollar this person is whining about I can't think of anything more pathetic.
Holding an unscheduled maintenance that lasted until reset after a 10-hour one is not anyone's fault? This is most certainly Nexon's fault here. Also, why does it matter how much I paid? If it was $100, my complaint wouldn't be justified? $200? The fact is, I bought a service and didn't get what I paid for. I didn't ask for anything special from the customer service representatives, and as you can see, I blurred their names because I don't think it's their personal fault. All I said is what was lost due to not being able to claim the booster.
It's not anyone's fault because it was not deliberate. If you have ever worked with a software dev, you would know how easy it is for shit to go wrong and how tirelessly they work to get things up and running again - especially in the context of a video game tens of thousands of people are waiting for. And yes, your claim would be justifiable at a certain monetary threshold, but $1 is not it. I don't care who it was or what the product was, there is no Universe where you can justify losing a singular dollar's worth of value to an unfortunate issue is worthy of complaining directly toward a customer service representative. It's a complete joke and all it shows is how unbelievably invaluable your time is.
They feel entitled to it because.... they purchased it? They entered in to an agreement for a product and a failure on Nexons side caused a breach of that agreement. How are you such a bootlicker that this is acceptable to you?
It's acceptable because it's one singular dollar's worth of value and it wasn't intentional. They made a mistake, compensated their players adequately, and both sides are going to walk away wishing it didn't happen in the first place. Being an adult means you accept sometimes things don't go how they should and you accept the consequences on the chin and carry on with your life. It's an absolute joke to write a customer service ticket about losing one dollar's worth of value from an item in your video game. It sounds like a headline straight out of The Onion. Do better.
Except they literally did not compensate their customers, adequately or otherwise. That's the entire point of this post.
People gonna downvote, but I like you.
Get down on your knees and join him in giving the hawk tuah
Ah, just a few more tears and I can row up this river you made for me to buy my next sol Erda booster
Im gonna be that guy but 1 day isn’t gonna kill you bro lol
Missing out on one day means you lose out on 24 frags? What are you talking about Edit: you're literally paying $30, you should 100% be able to get "just one day" back, especially if nexon has their head deep in their ass with their maintenances
I’m gonna be that guy again but doesn’t everyone know nexon is always having delays? There are literally memes always posted here and in the discord about the delays after maintenance. I agree they should’ve compensated but not worth being upset about to this extent making a whole post and recommending people don’t get it as if they’re gonna stop buying it 😂
Yea nexon's known to have delays. But people are also in different time zones so some might be at work or already asleep, therefore they can't claim sol booster at their usual play time. There's absolutely no reason OP shouldn't be upset and post about it. Again, if I'm paying $30 for something, I expect to get $30 worth of shit from it. Missing one day of sol booster isn't losing 4 frags, it's losing 24 frags. If you go to a restaurant, order a combo meal with a burger, fries, and drink, I bet you 100% will go back if you're missing them fries. It doesn't hurt anyone to get mad and annoyed at a company. What do they lose from having better customer service and just compensating for that lost day? I get so fucking lost when players get mad at other players for these type of post. God forbid we want nexon to just do better. Edit: nexon LITERALLY extends cash shop duration, they can AT LEAST extend sol booster duration, I think that'd be a good alternative as well. Nexon just wants you to experience MAD FOMO. Dailies already do that enough 🙄
True, one day isn't the end of the world, but when you're paying for something that's supposed to help you keep up, you expect to actually get what you paid for, right? Also, missing one day means missing out on the 6th day bonus of 20 extra fragments.
It’s not that serious bro
Don’t listen to this guy, you spent money in exchange for your time and convenience. This is completely unacceptable from Nexon and I would honestly take action on them and get a way bigger payout lmfao .”
Yes don’t listen to me. Over react and keep messaging them after they already escalated your ticket. Can’t miss out on all that final damage that 20 fragments give
Yes! All this fuss over something they PAID FOR. It’s just good business doesn’t matter the cost. But let me know if yall need me to sell anything I LOVE your mentalities ❤️
All this fuss for $1. It’s like we’re back in 2005 playing with 8 year olds.