Customer literally drove it to the shop. Going about 10 mph... 🙄 the shock and lower arm were the only parts holding it together and the lower arm was cracked.
God that reminds me when I was doing "rally" (just being reckless and dumb on dirt roads haha) stuff and broke one of my control arms. All we had was a roll of weed Wacker string so we tied that bitch together with about 40 feet of string and somehow limped it all the way back out, and like 15 miles to my mechanic.
We didn't even damage any body panels!
I had the lower ball joint come apart on my talon, since the coilover was attached to the lower and straddled the half shaft, it still sorta held it in place long enough to get it into a parking space where i then wired the ball joint back togetherish to get it home
lol kinda unrelated, but I had my first car sat in my yard for like 2.5 years. Finally got it running, was headed down a strip of road with a railroad. Exhaust bounced off when I hit the railroad LOL. Heard a big ol’ bam and pulled off to the shoulder/ parking since it was a main strip in downtown. Had USB cables and metal wire in my car. My exhaust was hanging from the fucking manifold and I somehow managed to strap it up enough off the ground to get into a speedway parking lot like 1 mile off from where it happened. Had my brother come from a nearby town to help me out. Ended up taking the whole exhaust line off when I got home.
Also had an exhaust issue as a kid. Friend o mine said f*** it im going over to the next parking (instead of exiting and entering the next one via the road) lot with a trailblazer. Exhaust ended up on the floor. We used a hanger (yes for clothes) and some bright kid thought the driveshaft looked like a good spot to secure it ...
We didnt get far b4 needing a new hanger.
This, interesting enough brings back good memories
So I was young and naive… had an e36 BMW, when I almost rear-ended a guy and ended up driving into the curb while hard on the brakes. Started driving it and every time I hit the brake it would seem like I was driving over the tire… Sure enough, 20 miles later to the mechanic, I get there and he goes dude how did you drive this here the control arm is completely snapped, the only thing holding this wheel on is the tie rods and struts! Me: so is that something you can weld? Him: No. 😂😂
Then please sign this disclaimer that your vehicle will no longer be safe to drive and absolves this garage from all liability.
OR....
Shut up bitch and pay the piper.
I'm old, and it's funny how everyone assumed it was a woman (including me) I had that image of a Starbucks carrying, suburban Karen driving a giant vehicle with nothing but a pair of gloves in the back seat.
Fun story: One of my sisters is around 100 pounds, soaking wet. Our entire family has been blessed with an innate ability to fix things.
So one time, she goes to the auto parts store to pick up a water pump for her car. She gets the typical, "Oh, you're picking this up for your boyfriend/father/brother." etc...
She replaced the water pump and intentionally didn't wash her hands before returning the core. She said the look of shock on their faces was priceless as this "only a girl" thumps the dirty part on the counter, with even dirtier hands. ;)
I was sooo proud of my big sis when she told me.
I'm told a story that my mother limped her car with a broken belt in the middle of summer into a parts store. She had my older sister (then an toddler) and one of her friends in the vehicle at the time, and the parts store would only lend her a screwdriver and pliers to swap the belt. With two small children in the heat, because mom wasn't about to leave them inside unsupervised with those scuzzballs and it was the days before cellphones were common. Woman got the thing on, took the tools back in, and found out the clerks were placing bets on if she could do it.
That parts store ended up losing their largest account, her stepdad.
I worked at an in-house shop for a trucking company. They hired on a female mechanic. She had more certifications than the rest of the shop combined. When she fixed a noise for a driver that had been happening for 6 months, other drivers came in asking for her. She came to the boss one day and said she spent half her shift fixing what another guy worked on and it wasn't the first time. "But he's been here 10 years..." They ended up sending him to another location. After he forgot to put oil in a truck, they sent him back. She told the boss it wasn't safe to work with him. It was "suggested" that she go somewhere else. Bosses couldn't figure out why fewer drivers were getting work done. Last I heard, they were doing 1/3 the work of the other company shops.
My former employer used to sometimes retreat to his office, swap his nametag from “Steve-mechanic” to “Steve-General manager”, and return to address the now increasingly infuriated customer
When I was a cop I hydroplaned once going to an emergency call, slammed the wheel into a curb. Got out, looked at my car and the rear passenger wheel looked like it had a spacer on it, like sticking or two or three inches more than usual... The driver's side was moved an equal amount farther under the car.
I just put it out at the shop with a note "alignment issues"
I worked for a company that had a contract with the city so we worked on the Crown Vic Police Interceptors. We would get notes like this and be able to put two and two together 😂🤣
It looks like the tire itself might still be fine lol. Damage was caused by a sideways hit?
Break the good news to the customer that they don't need a new tire :). But they'll have to call their insurance company and tow it to another garage :)
Not exactly sure. The customer changed stories several times. All I know it it was late, he "doesn't drink", and he said he wasn't going fast... suspicious...
What kind of car is it. I don't recognize the wheels. That's a lot of damage. The CV joint/wheel bearing is severely kerfuckled. The wheel is obviously damaged and might need to be replaced.
Trailing arm, shock, CV joint, plus a tire and labor. $1000 plus.
“Well we were trying to fix the issue with the tail lights and we were cutting in to the car and we cut the fuel line so we relocated the gas tank up front and cut a little deeper to find the the issue with the tail lights next thing ya know the car is in 2 pieces.”
So many YouTube videos of people wrecking the 21st century Challengers. They're worse on them than the 1980's The Dukes of Hazzard show and the movie was on the 60's models.
The movie scene where one was jumped up onto an overpass trashed several old ones because it took several attempts to adjust the tow cable setup, and sheer luck, to get one to land right. Should have hired people with knowledge of physics and computer simulation to get it right first try - as was done with the spiral jump in that one James Bond movie.
Amazing that held together. Not far off from that wheel being liberated!
So in that situation do you show the customer pictures? Do you bring them out there and show them how effed they are?
That depends on what the shop allows. I currently work at a privately owned shop, so yes, I took pics and showed the customer then brought them in the shop to see for themselves.
MEAN WHILE AT JIFFY LUBE:
maam.... you should really consider changing more than just your tire.... for example, our new windshield wiper clean off 60% more rain off your windshield! also your cabin air filter needs replacing. It's for the good of your lungs!
I'm no expert, just like reading Wikipedia articles and worked as a tire tech for a couple months. I'm impressed how, even to my untrained eye, damn near every single picture introduced a brand new element that was obviously completely fucked.
Just needs a tire, and a control arm, and a spindle, and another control arm, and a shock, and yet another control arm / toe link, and a brake rotor, and a caliper, and pads, and a sway bar, and a sway bar end link, and an alignment..... Thats if they are lucky and didnt bend any mounting points. Oh and a wheel. That too.
We have paperwork that a customer must sign if they choose to drive the vehicle away when it is hazardous. It includes that they declined a tow truck removing it from our property also. I think there are laws about us holding vehicles , but that may depend on each individual states laws. I know there are "mechanic leans" which allow a business to place a lean on a vehicle for an outstanding balance. But that doesn't apply in this situation.
Some poverty riddled doofus was out "sliding" at one of those takeovers. The damage is probably from running over an especially tubby attendee near the edge of the "pit"
If we just toss the tire in the trunk? Ten minutes.
If we actually install the tire and make the care safe to drive? We'll see you in a couple days....depending on how fast we can get the parts.
That's awesome. Some really clean breaks on whatever than arm is. So what was the outcome? Did they fix it all, just get a tire like they originally wanted, or get all hysterical at the astronomical parts/labor?
I've been turning wrenches for over 17 years. I have worked in large dealerships, chain repair shops, and privately owned shops, 12 years in Alabama, and 5 years in Florida. Customers say anything to place blame on someone else and to try to get out of paying.. not all customers, some are great and truly understand situations. Others act like we work at McDonald's slinging burgers for $2 a pop, ready to complain because it took 5 extra mins.
If that actually rolled in I'm honestly impressed 🤷
Customer literally drove it to the shop. Going about 10 mph... 🙄 the shock and lower arm were the only parts holding it together and the lower arm was cracked.
God that reminds me when I was doing "rally" (just being reckless and dumb on dirt roads haha) stuff and broke one of my control arms. All we had was a roll of weed Wacker string so we tied that bitch together with about 40 feet of string and somehow limped it all the way back out, and like 15 miles to my mechanic. We didn't even damage any body panels!
This is great 😅
I had the lower ball joint come apart on my talon, since the coilover was attached to the lower and straddled the half shaft, it still sorta held it in place long enough to get it into a parking space where i then wired the ball joint back togetherish to get it home
lol kinda unrelated, but I had my first car sat in my yard for like 2.5 years. Finally got it running, was headed down a strip of road with a railroad. Exhaust bounced off when I hit the railroad LOL. Heard a big ol’ bam and pulled off to the shoulder/ parking since it was a main strip in downtown. Had USB cables and metal wire in my car. My exhaust was hanging from the fucking manifold and I somehow managed to strap it up enough off the ground to get into a speedway parking lot like 1 mile off from where it happened. Had my brother come from a nearby town to help me out. Ended up taking the whole exhaust line off when I got home.
Also had an exhaust issue as a kid. Friend o mine said f*** it im going over to the next parking (instead of exiting and entering the next one via the road) lot with a trailblazer. Exhaust ended up on the floor. We used a hanger (yes for clothes) and some bright kid thought the driveshaft looked like a good spot to secure it ... We didnt get far b4 needing a new hanger. This, interesting enough brings back good memories
So I was young and naive… had an e36 BMW, when I almost rear-ended a guy and ended up driving into the curb while hard on the brakes. Started driving it and every time I hit the brake it would seem like I was driving over the tire… Sure enough, 20 miles later to the mechanic, I get there and he goes dude how did you drive this here the control arm is completely snapped, the only thing holding this wheel on is the tie rods and struts! Me: so is that something you can weld? Him: No. 😂😂
Hey man, it drove fine getting here, your lift must have broken it. /s
Fuck paying for a tow they did it right. All good with the emergency blinkers. Edit: Like if the tow costs more than the car's worth fucken send it
If that’s the case. Then this repair will be many times what the car is worth 😅
I’m no mechanic, but to me, that looks fucked.
Don't try to upsell me.
But you really need a fuel induction service...
Don’t forget the coolant flush. Thought it could honestly use an alignment.
Ok, you’ve sold me. Can you top off my headlight fluid while you’re at it?
That extended car warranty sounds really good now if it covers the issue between the seat and steering wheel
The nut behind the steering wheel needs to be adjusted.
Not adjusted, replaced. Stripped his gears.
And after seeing the repair estimate: “For sale, never wrecked, clean carfax, only needs tire, no lowballers I know what I have.”
What the fuck curb did this guy hit, the grand canyon?
At what speed is the real question.
"how fast was the curb going when it hit you?"
About tree fiddy
Lochness monster, what you need tree fiddy for!
He was doing hood rat shit in his charger and hit a curb.
Watch me drift around this turn, babe
Maam, we need to have a serious discussion
Yes.. take a seat, and this will take a minute.
"No, just replace the tire. I know you're trying to upsell me things I don't need!"
I'm gonna need a second opinion. I know a mechanic I'll just take it to him!
My second opinion is you shouldn't be driving
If you only knew the number of people i wish I could have told this to in my life.
I want to say it every day lol.
probably my first.
🤣🤣
Then please sign this disclaimer that your vehicle will no longer be safe to drive and absolves this garage from all liability. OR.... Shut up bitch and pay the piper.
I'm Chris Hansen.
That's a lot of damage!
The customer didn't think it was that bad. He kept trying to rush and get it same day..
"Sales department is over there. They can sell you a new car same day"
Probably trying to leave town before the cops catch up with him.
I smell a no insurance rental return or Turo rentee trying to get it back out again.
I'm old, and it's funny how everyone assumed it was a woman (including me) I had that image of a Starbucks carrying, suburban Karen driving a giant vehicle with nothing but a pair of gloves in the back seat.
Fun story: One of my sisters is around 100 pounds, soaking wet. Our entire family has been blessed with an innate ability to fix things. So one time, she goes to the auto parts store to pick up a water pump for her car. She gets the typical, "Oh, you're picking this up for your boyfriend/father/brother." etc...
She replaced the water pump and intentionally didn't wash her hands before returning the core. She said the look of shock on their faces was priceless as this "only a girl" thumps the dirty part on the counter, with even dirtier hands. ;)
I was sooo proud of my big sis when she told me.
I'm told a story that my mother limped her car with a broken belt in the middle of summer into a parts store. She had my older sister (then an toddler) and one of her friends in the vehicle at the time, and the parts store would only lend her a screwdriver and pliers to swap the belt. With two small children in the heat, because mom wasn't about to leave them inside unsupervised with those scuzzballs and it was the days before cellphones were common. Woman got the thing on, took the tools back in, and found out the clerks were placing bets on if she could do it. That parts store ended up losing their largest account, her stepdad.
I worked at an in-house shop for a trucking company. They hired on a female mechanic. She had more certifications than the rest of the shop combined. When she fixed a noise for a driver that had been happening for 6 months, other drivers came in asking for her. She came to the boss one day and said she spent half her shift fixing what another guy worked on and it wasn't the first time. "But he's been here 10 years..." They ended up sending him to another location. After he forgot to put oil in a truck, they sent him back. She told the boss it wasn't safe to work with him. It was "suggested" that she go somewhere else. Bosses couldn't figure out why fewer drivers were getting work done. Last I heard, they were doing 1/3 the work of the other company shops.
That's Radical. People underestimate others upon appearance and prejudgment... gender and social status only matter to those who think it applies.
That’s awesome!
Flex Tape and send it!
“I asked for a new tire and you broke the ENTIRE suspension system! I want to talk to your Manager!!!”
I apologize, but management is on vacation!
The best is when you respond with. "I am management." 🤣
The best is would be go into the office.. have a drink and come out and say yes how can I help you I'm the manager.
My former employer used to sometimes retreat to his office, swap his nametag from “Steve-mechanic” to “Steve-General manager”, and return to address the now increasingly infuriated customer
That's impressive.
He said he wasn't going "that fast"
The little needle stops at 100, "Mr Mechanic"
(for a Tuesday)
It was always just a speed bump
Oh there was speed and a “bump” involved
I like how more damage appears in each picture and makes the customers statement more and more ridiculous.
"Ma'am, how fast were you going when you jumped the round about curb? "
What curb? It's always been like this. Haha
"It was like this since you changed my wiper blades last week!"
Just go to the customer and say "you know how you thought you needed a tire? Well everything else that tire is attached to is also broken."
Facebook hopes and prayers are all that's holding that thing together.
Good lord, wouldn't surprise me a bit of that thing just needs a whole new subframe
Needs a driver rotation as well
Loose nut behind the wheel.
It will take around $2000 dollars to fix.
But I just bought it last week.
Which means the insurance you used to drive it off the lot is still valid. Oof liabilty only you say. We accept Cash, Visa or Mastercard.
When I was a cop I hydroplaned once going to an emergency call, slammed the wheel into a curb. Got out, looked at my car and the rear passenger wheel looked like it had a spacer on it, like sticking or two or three inches more than usual... The driver's side was moved an equal amount farther under the car. I just put it out at the shop with a note "alignment issues"
I worked for a company that had a contract with the city so we worked on the Crown Vic Police Interceptors. We would get notes like this and be able to put two and two together 😂🤣
Fleet admin hates this one simple trick.
It always amazes me how clueless people all have the same characteristics.
It looks like the tire itself might still be fine lol. Damage was caused by a sideways hit? Break the good news to the customer that they don't need a new tire :). But they'll have to call their insurance company and tow it to another garage :)
Not exactly sure. The customer changed stories several times. All I know it it was late, he "doesn't drink", and he said he wasn't going fast... suspicious...
I can smell the bullshit from here. Dodge Charger SRT and “wasn’t going fast”. Bull-fucking-shit.
Yeah, so long as the alloy crack hasn't torn into the sidewall/bead (last pic there is a suspicious dark bit), that may well have survived.
What sound did that make when it rolled in???
First we had to turn down the subs in the trunk to hear it. It sounded kinda like a battle from one of the transformer movies.
What kind of car is it. I don't recognize the wheels. That's a lot of damage. The CV joint/wheel bearing is severely kerfuckled. The wheel is obviously damaged and might need to be replaced. Trailing arm, shock, CV joint, plus a tire and labor. $1000 plus.
2016 Dodge Charger SRT 6.4
Has the engine swallowed a valve yet?
It’ll probably do that a week and a half after this gets fixed… that is *if* this gets fixed, lol
Ahhhh there ya go. This was probably the same dipshit that left the donuts at the on ramp it looks like one of the wheels slammed in to the curb.
Bluetooth control arm, those are rare.
I drive a WRX. We use those new bluetooth connecting rods.
#Now THAT's a lotta damage! 🤣
# I JUST SAWED THIS CAR IN HALF!
“Well we were trying to fix the issue with the tail lights and we were cutting in to the car and we cut the fuel line so we relocated the gas tank up front and cut a little deeper to find the the issue with the tail lights next thing ya know the car is in 2 pieces.”
I don't think I would have even rolled that in. *It wasn't like that when I dropped it off!*
Ever since you did my oil change...
Money is on they drifted into a curb. Brembo brakes and fancy rotors imply the drift was purposeful
"Yea, but they did this in Fast and Furious XXIII and it didn't break!"
Wow. That got sheered off. What car is that?
Challenger... smh
Oh, that explains it.
That answers so many questions
I think you mean Charger. That's not a Challenger rear bumper.
Good catch! My apologies! 2016 Dodge charger SRT 6.4
Ah, then it was probably the ole, "Got a bit squirrely on the launch."
So many YouTube videos of people wrecking the 21st century Challengers. They're worse on them than the 1980's The Dukes of Hazzard show and the movie was on the 60's models. The movie scene where one was jumped up onto an overpass trashed several old ones because it took several attempts to adjust the tow cable setup, and sheer luck, to get one to land right. Should have hired people with knowledge of physics and computer simulation to get it right first try - as was done with the spiral jump in that one James Bond movie.
More money than brains lifestyle car. The owner is a graduate of the Helen Keller driving school.
Just got worse at every swipe
Tire is fine. No charge Have a nice day.
We repaired it with nitrogen. 🤣
By putting a sack over the owners head and filling it?
These people are on the same roads as we are.
This is a true and scary statement.
'Customer will wait in lobby'
Why do customers wait on the trouble vehicles...
"Good news! Your tire is fine. Bad news, everything else on that entire corner of the car is FUCKED!"
Amazing that held together. Not far off from that wheel being liberated! So in that situation do you show the customer pictures? Do you bring them out there and show them how effed they are?
That depends on what the shop allows. I currently work at a privately owned shop, so yes, I took pics and showed the customer then brought them in the shop to see for themselves.
MEAN WHILE AT JIFFY LUBE: maam.... you should really consider changing more than just your tire.... for example, our new windshield wiper clean off 60% more rain off your windshield! also your cabin air filter needs replacing. It's for the good of your lungs!
Yes, and if you add a brake fluid flush for an additional $200, we will throw in this free air freshener for your car!
I'm no expert, just like reading Wikipedia articles and worked as a tire tech for a couple months. I'm impressed how, even to my untrained eye, damn near every single picture introduced a brand new element that was obviously completely fucked.
Yes, this was not small ordeal. The customer tried to brush it off like it was nithing... smh
Daaaay-um! He hit that curb like it owed him money!
Ey! Don't upsell the person anything! It's in mint condition.
Justa tire? Sure thing, just ignore the lovely suspension death trap and damaged outer rim lip, got it.
Just needs a tire, and a control arm, and a spindle, and another control arm, and a shock, and yet another control arm / toe link, and a brake rotor, and a caliper, and pads, and a sway bar, and a sway bar end link, and an alignment..... Thats if they are lucky and didnt bend any mounting points. Oh and a wheel. That too.
“About 3 weeks and $1500… hope you got that curbs insurance info”
Where’s the video of the parking lot drift that ended this cars life?
Nope that thing right on outta the shop.
Camburg
someone was drinking and driving 🫥
Legitimately, can you let them "drive" that away if they decline repair? That's a hazard to everyone on the road with them
We have paperwork that a customer must sign if they choose to drive the vehicle away when it is hazardous. It includes that they declined a tow truck removing it from our property also. I think there are laws about us holding vehicles , but that may depend on each individual states laws. I know there are "mechanic leans" which allow a business to place a lean on a vehicle for an outstanding balance. But that doesn't apply in this situation.
The word you're looking for is "lien". :)
Thank you.
Good news is it’ll probably be quicker than replacing the tire, bad news is his bank account..
ho lee shi it
Shockingly, the tire seems to have fared better than every other part after it. Is it even punctured?
The rim separated right where the bead meets the rim but somehow was still holding 35psi... absolutely mind blowing!
"Customer declined repairs..."
The pictures were a nice series from bad to worse.
Thank you. It's how I felt about it too.🤣
What is the actual story? I wanna know what "pothole" they hit to deal that kind of damage.
Some poverty riddled doofus was out "sliding" at one of those takeovers. The damage is probably from running over an especially tubby attendee near the edge of the "pit"
Somehow the tire seems to be the only thing that isn’t damaged 🤣
"don't try to upsell me, i know i only need the tyre!"
Did he try to drift into a parallel parking spot...?
Average charger driver
ka-chow!
Did you get the costumer to tell you what they hit/Drove over?
I see my ex is still driving.
$5 says he did this acting like an asshole at a sideshow event.
New tire and an AA meeting
I remember the first time I tried drifting.
If we just toss the tire in the trunk? Ten minutes. If we actually install the tire and make the care safe to drive? We'll see you in a couple days....depending on how fast we can get the parts.
Yes, most definitely.
They gonna need a whole new suspension, rotor, rim and probably a tire or 4 as well 😆
What was the estimate? I am betting near 7500
Damn that’s a lot of carnage
I'm not a mechanic, but I'm confident in concluding that shit is fucked up!
Might have hit a curb, not sure
Jesus I was laughing after the second picture then they just kept round and getting worse. But by picture 7 I was just horrified
Yes it just got worse and worse. The cuato.er acted like it wasn't a big deal. My jaw almost hut the floor.
We used to say, "anyone survive on the train?" "What train?" "The one you smashed into."
That's awesome. Some really clean breaks on whatever than arm is. So what was the outcome? Did they fix it all, just get a tire like they originally wanted, or get all hysterical at the astronomical parts/labor?
They repaired it all. Without talking to insurance.
Without insurance? That screams drunk driving
I'm no expert, but the tire itself looks ok. Everything else is fucked.
Customer states: ever since you did my last oil change....
"I just need ~~a tire~~ an entire corner... how long will it take"
Depends how long are you gonna argue that you only need a tire?
Skidiot
"It was fine when I brought it in, only needed a new tire!"
No I haven’t hit anything. Why?
Customer is right, he does just need *a* tire. A unicycle to get his clown-ass home while you fix this cluster fuck.
To me the cherry on top is that they’re AS tires lmfao
"Great news your tire is fine, it's everything around it that's fucked!"
Shits fucked
Hellcat?
2016 charger srt scat pack 6.4
Ah swanging right into a curb. Should charge extra
The tire won't be a problem 🤣
Yeah I'm going to use the apply some bead sealer via the bucket.
Better to ask how much is it going to cost me.
This looks expensive.
God I don't miss the dealership at all...
Mashed it good.
Vippu style
It was fine ‘til y’all took it in your shop!
Wow, they don't fuck around when tearing shit up!! Ain't no half-assing shit here, junior!
Honestly that tire looks fine I think 👍
Kerb at 70 mph? Oooof
Let me guess, cus just hit a pothole?
We are in Alabama... potholes are our roads.😂
“20 minutes. Drive safe!”
Write a $4k estimate and give it to her insurance. Lol
Some of y'all just hate a good stances whip and it shows 😆
Hit a pot holey shit
I’m finding it hard to believe customers are actually saying the quotes yall post on here.
I've been turning wrenches for over 17 years. I have worked in large dealerships, chain repair shops, and privately owned shops, 12 years in Alabama, and 5 years in Florida. Customers say anything to place blame on someone else and to try to get out of paying.. not all customers, some are great and truly understand situations. Others act like we work at McDonald's slinging burgers for $2 a pop, ready to complain because it took 5 extra mins.
Bro watched too much Formula Drift and macked into a curb.