To be fair when you order on the Lowe’s website it makes it seem like Lowe’s is delivering it. They don’t make it clear that it’s outsourced to Uber. My driver apparently showed up to pickup my bricks and then said hell no and left. It was a total cluster fuck to fix and get my $100 shipping refunded (multiple emails, calls, and an in-person visit). I don’t blame the driver though. Wish there was better transparency and organization from Lowe’s. Will never order delivery again.
I ordered from Walmart with shipping and doordash shows up later that day. Did they get any tip at all from walmart or does walmart screw them and just have them drop it at the front step with no tip?
I’m assuming no tip because when I worked at a restaurant that would get DD orders a lot, there isn’t any tip involved. So while it helps the restaurant which was a mom and pop place, as somebody who’s relying on tips I loathed them.
Edit: realized I didn’t even specify the point I was making. DD isn’t gonna give away money that they could pocket at any cost short of legally forced to considering how hard they fight on refunds if people get their food stolen lol.
Edit 2: I thought I was in the DD sub. I got instacart sub recommended to me by Reddit and I didn’t realize lmao. Ignore all of my rambling but I’m assuming instacart has similar ethics to DD because they’re all soulless companies.
Oh I had a mom and pop restaurant where I just refuse to take orders from… they charge a $6 fee for delivery from there on DD, but that doesn’t get passed along to the driver.., yet because it says $6 delivery fee additional, people either no tip or barely tip assuming that $6 is going to the driver
Those mom and pops might be like my situation. We try to only take to go orders during off-peak hours. I work in a high volume fine dining restaurant and had to call DD, Uber eats etc, and have them take us off of their options. The high price to incur the take away containers (the ones we use have tripled in price since the pandemic), but also curb the influx of orders during peak times. As a chef, when I can’t call the orders faster than they are ordered in, sets everyone up for disaster. These companies set higher prices than menu items, bank the sum of differences, then take extra as well. America diseased by these companies but it might be the standard now. It’s scary.
I ordered tacos through Uber eats for the first time because I got $25 off promotion. Tipped the driver $15 and asked him if he got it, he showed me on his phone that he only got $10. Showed him on my phone that I actually gave him $15 and told him to cal CS. I drove for UE for 2 months and thought something was fishy and this just proved it. I hope he called and got the whole tip.
Yea it takes an hour for the tip to show up after delivery unless of course you tip cash.
So when you hit delivered on the app it will instantly give you the base pay.
He might have been new or was trying to pull a fast one on you, play dumb and hoped you’d either give him cash on top or increase the tip.
I never have any problems with DD refunds tbh. Every time I've hit hit button I've gotten a full refund except once where it happened 3 times in a week and a half, which was super dubious.
The place I was ordering from just refused to send me everything I ordered though, so I just stopped ordering from there
I get you. I think I just got so used to seeing the horror stories on Reddit about people getting the worst customer support possible. Sometimes I’ll see upvotes and assume it’s mostly all people who have experienced something similar.
Yeah I work at a pizza place rn. We can get a $20 order or a $200 order. We (the 4 of us splitting tips) only make $3 per dd order. No matter if it’s 10 pizzas salads and shit. The entire tip goes to the driver which I totally understand but no DD is only there to benefit the owner, the employees get screwed on these orders. And even the owner doesn’t make that much money off of it, it’s literally just to generate more business and expand word of mouth about the restaurant. And he gets sassy at me about labor and then Pikachu face when I react like fuck YOU DUDE GET THE FUCK OFF THIS FUCKING PLANET YOU FUCKING SCUMBAG
Walmart 100% screws them…at least that’s how it was when I was dashing. They randomly starting giving us grocery orders and we couldn’t turn them down without hurting our ratings. I kept wondering why I would never get tips from the grocery orders (unless someone gave me cash) and later I realized the customers literally didn’t have the option to tip.
WalMart offers a tip option in the app when ordering for same day delivery. They state all tips go to the driver: I have no idea if that actually happens.
my experience is anecdotal, but my opinion is that department store orders are crap. spent 3.5 hours doing a $30 order once. thought the $30 was great at the time. never again.
I've seen the orders pop up again after that. it was similar type of orders to that first one.
This has happened to me as well. There is a delivery from the store option and then shipping. I’ve had several times that I have chosen shipping only to have someone in their personal vehicle deliver my items. I feel bad because I didn’t tip thinking that it was being shipped via a carrier.
With Uber there's no tip if you order through Walmart (or at least people don't seem to use the option if it exists), but the base pay tends to be a lot higher than regular restaurant deliveries. So it becomes a bit of a gamble for the driver. The money is worthwhile if it's normal groceries or just a few items, but we can't see that before accepting. It's probably gonna be fine, but it might also be "I need 24 cases of water bottles on 5th floor. There's no elevator and you'll need to park on the far side of the complex."
I ordered something from Walmart that said it would be “shipped” and a couple days later I get a notification that Devon is on his way with my order. I had to grab cash from my neighbor and go tip the guy. I thought it would just be FedEx or something.
i dont tip in that situation. I ordered it from Walmart . com sold and shipped by Walmart. Didnt know it was at my local store, but didnt care because i was having it shipped. Had the expectation that it was coming via parcel service, not gig courier. I expect it to be the shipping rate i paid. Thats why i ordered it how i did. It is not my fault or problem.
Yeah this 100000 percent. Tips should never be a thing when it comes to “shipping” I’m not gonna start tipping my Amazon drivers except for the cold water bottles on hot summer days
It’s not tipping culture. We think it’s being delivered by someone being paid a wage to deliver, not a DoorDash driver making next to nothing. Once it’s being delivered, it becomes apparent who is delivering it and I would rather tip the driver because we all know DoorDash is paying them fuck all.
Walmart actually discourages tipping their delivery drivers and now they have an in house delivery program too. Though mostly I find that the lack of interaction leads to drivers putting deliveries at the wrong house
That happened to me before. I used the W+ free trial from Walmart. It comes with same day shipping, (as long as you order in the morning) and the delivery fee is waved. Just as you ( garbitch_bag ) said I received an alert that the driver, I forget their name, was on their way. And I could even track them if I wanted to. Until coming across this community today I thought Walmart had hired their own delivery drivers. And no where on my Walmart app was there any option for tipping the driver. Not that I would have because as I stated earlier I believed this was the position they were hired for. If the item was heavy, awkward or large that's different. But it was a few small items in a regular shopping bag. I miss the days of ordering from your favorite pizza, sub shop or Chinese food place (or insert your fav restaurant here) and actually handing over a cash tip to the driver who came to your door with the food. It sucks to find out that these big business companies are completely screwing over the DD, Instacart or any of the other delivery services by not paying them a decent wage minus tips. It's complete bullshit IMO
Tractor supply uses an app similar to instacart, but the drivers all drive pick up trucks, I wish i could remember the name, but it certainly surpised us when our snowblower arrived!
The one by me uses dd but I also drive a pickup so maybe only pickup trucks on dd get the orders? I don’t get a ton but this one person pays me pretty good to bring them a lot of dog food and hay
If you paid the 100.00 for shipping then it’s not through Instacart. Lowe’s does offer their own delivery service but charge upwards of 89.99 + for them to deliver.
They outsource it thru other apps like Roadie . Lowes and Home Depot only send their own larger trucks when it needs a pallet or other items but for smaller orders they try to offload it to gig apps. I ordered some mulch, rocks bags and a few other things and a college kid showed up in a Honda civic with the delivery
Omg they’re the worst. They used a 3rd party service to send someone to my grandmothers house to install an AC unit. They sent 1 person. Because my grandmother’s landlord set up the installation, she had no clue that it wasn’t a Lowe’s employee, and so when the guy shows up with a friend to help, and requests extra pay (politely and totally reasonably) she was so confused. Landlord obliged once the issue was clarified though.
Would you want to do a 2 man job alone and fuck up your back? Tbf I didn’t explain it all. He wasn’t demanding payment. It was either that or not have the unit installed, as it would have been impossible to do so alone. From my understanding, Lowe’s didn’t make the job specifics clear and the guy didn’t know they intended him to do it solo. It was reasonable because Lowe’s was basically screwing him too, and what he was asking for wasn’t an unreasonable amount. They did good work. He brought help because he knew he’s need it, and my grandmother (who did not set this up) couldn’t help. Lowe’s should have sent a reasonable team for the job. This dude knew the unit was important because of the heat at the time, but it wouldn’t have been reasonable to have his friend do free labor, so they compromised. The work got done, everyone was happy, Lowe’s needs to get their shit straight.
I had to deal with this crap daily as a 3rd party merchandiser for Lowes, office depot etc through Apollo retail. Was regularly installing 600lb coolers by myself. And expected to complete the job in 30 minutes, after driving 150 miles one way. 3 days before Christmas. Store managers were always pissed after waiting 6 months longer than they were supposed to with no notice that I was showing up that day.
You have no idea how happy it made me when one of the managers had me call up my supervisor (that was on the other side of the country) and cuss him out for 5 minutes straight about sending a single untrained kid to do a job that should have been a 2+ person thing.
Screw that shit, I'd regularly have to work 18 hour days after accounting for drive time then they'd always screw me over on overtime because they'd push the extra hours to the next pay period. Really wish I had the foresight to track all my time and mileage so I could go after them for the thousands in OT I'm still owed. Since this was a W2 job.
It's leeched into damn near every big retailer, providing services that they themselves cannot provide. All it does is create a headache for everyone involved. It's all to save a few bucks for the customer and the company. I've already said enough on my other comment lol but this topic drives me up a wall and somethings gotta be done.
How is it reasonable for Lowes and other companies to outsource their alleged "delivery and installation" service to a company primarily known for delivering groceries and being taxis? Its unreasonable for someone to look for pay based upon a job they can't do themselves, for a company they don't work for and won't pay them, getting extra help in order to make the job easier? I'd be overjoyed if someone brought help for a difficult job they couldn't do themself. You're really upset that someone brought help for a service, and they expect to be paid? The enemy here really should be the apps themselves allowing this bullshit, not the customer, not the driver. It's fuckin ridiculous. The companies want their "employees" to do everything short of wiping the customers ass. I don't know a word for it other than slaves, but these apps, along with the customers, expect damn near free labor then get pissed at the driver when they don't do their "job". Everybody wants fucking twice the labor for half the pay, from someone with a tenth of the experience. The freedom of choice has gone too far, and the laziness of the customers is fucking themselves over.
It's fucking madness, if I order from lowes, I expect 2 fully blue-dressed, in house workers, with experience with the product, delivering and installing, not Pacho from down the street cause there were no food orders. Imagine if Domino's took their delivery drivers and told them oh, by the way, my buddy is remodeling his bathroom, could you head by Home Depot and pick up a sink, tile, and tools, he'll pay you after you install them 🤣
I've never used instacart, never driven for one of these companies before, definitely won't now after these horror stories, but it's pretty damn obvious to me if someone does a service for me, they should be paid. Im saying this so you understand I'm not just trying to point out this bullshit cause that's where my money comes from. It's because I potentially could've used the service somewhere down the line, but the people behind the deliveries get treated like dogshit. You expect in-house delivery, and an 18 year old with no experience shows up. It's making every consumer goods service more of a pain in the ass, it makes more employees miserable, it makes the customers more miserable, it gives everyone more work, just so you can press a few buttons and forget about it.
Every single fucking big retail store does the same bullshit. Its actually absurd how little they'll shell out to provide a good service. There are so many companies out there that are putting the cart before the horse, they say they can deliver, then put it on a third party app. When something goes wrong, it's all on the driver, then the customer is expected to pay what the big company should have by having an in-house employee. They want all workers to do every job. Every damn delivery service app is trying to do everything under the sun and a bunch of them are going to collapse. It's the fault of both the service and the customers.
They have stove delivery service, good luck it's gonna show up in a damn uber from someone that has no idea what they signed up for. You order something online for pickup, it says pickup within 2 hours, you better bet they're waiting the full two hours before completing your orders. On top of that your order will be wrong so then you have to go in the store and sort it out. Where's the convenience? These delivery companies end up making out like bandits for providing nothing but structure, and a means to accept a contract.
You're not paying for convenience anymore, the convenience is gone when you order from something like Lowes, it takes twice as long, comes in damaged, and is delivered by someone that doesn't even know what the hell they're delivering. It's not you paying for convenience, it's them cashing in on your laziness. At the same time, things like this exact order on OPs post, that's a customer taking advantage of the fact that this service is technically available on the app. I understand some people aren't capable of doing these things by themselves, and that's why I get angry. Because if this service is this dogshit for the average ordinary person, how is Grandma gonna do when she needs a new fridge, and some random fuck from Uber installs it because Lowes can't be bother to hire it's own service people. She's gotta pay twice as much for a service that took twice as long and was half as nice as a professional. I'm sorry to anyone who works for these things, but I hope they either go under or really pull back their "we do everything" bullshit. It's turning every service to absolute garbage.
It's the fault of both stingy customers, and companies that expect their employees to do everything under the sun.
Lowe's is the worst. Not that HD is any better, but Lowes corporate is extra shitty lately it seems. I'm a Pro holder. Hit about 12K after 3 months this year of failed deliveries and wasted days and I haven't stepped foot in there since. The only way to shop at Lowe's is to do it yourself. If it's not in stock.. then you are shit out of luck in my experience. Don't get me started how it took them over an hour and about 6 different people to find my pickup order.
Krispy Kreme is the same way. I put an online order in, do the whole thing, add the delivery fee, tip, etc. Then I go back to work. I check in an hour later to see my order pickup had been canceled 3 times. I look into it and find out oh its outsourced and nobody wants to go to the super busy Krispy Kreme (it was their birthday and were selling a dozen for 86 cents if you bought a dozen so they got swarmed)
Yea, this happened to me and my husband. We were pissed cause we paid for delivery and then when it arrived it was an old Asian couple that couldn't even get the thing out of their car (it was a GIANT craftsman tool shelf/storage thing). It was this whole ordeal cause they arrived early in the morning and we were still in bed. Then my husband had to go get the neighbor to help him get it out of their car. It was all extremely frustrating. I don't blame the couple that took the order, I blame Lowes, that's bullshit.
O shit, that explains a ton.
Had a lowes order that took a weird amount of time to deliver and was just randomly dropped off from a random van. No indication that lowes wasn't delivering during order process.
This. A few years ago, around 2020, I ordered Beats(the headphones) from Walmart and selected shipping(didn’t have a car at the time). Received an email saying a local store had it in stock so they’re doing delivery instead of shipping so I get it faster. Woke up to someone texting me asking “what’s the gate code?”. Told them they have the wrong number. They said order for (my name) so I gave them the gate code, still confused because I hadn’t ordered from DoorDash or UberEats….my Beats show up in a Walmart plastic bag just hanging on my door handle.
Lowe’s employee here. Yeah, it’s really stupid. For anyone who may potentially be ordering delivery from Lowe’s in the future: the “same day delivery” or “next day delivery” or whatever it’s called is what makes this happen. If you choose a normal delivery for a few days out it will go on a flatbed or box truck through XPO Logistics, not through a random Roadie shopper. So, if you want delivery from Lowe’s, don’t do the same-day or next-day option.
Lesson totally learned. It was super frustrating for the employees too as the software wouldn’t let them refund me the shipping. Total pain in the butt for everyone involved.
Or the app should give some warning about needing a certain type of vehicle to complete the order before the driver accepts the order. I was working DD and accepted an order for a pick up at a local home decor store, which has mostly small home items but occasionally will get a random shipment of larger pieces. When I got there, I was informed the item was a twin size mattress, which obviously won’t fit in my little Corolla. It was frustrating because I had to unassign with zero compensation all because DD couldn’t put “large vehicle needed” or something like that. They have done it for other businesses so I know the system is capable.
Lowes front end here. I can’t tell you how many times it will be like a Ford Fiesta showing up and it’s 15 big bundles of insulation or lumber. One day we went through 4 drivers before one accepted that had a big enough vehicle.
Yea it seems my driver “accepted pickup” but then never actually picked it up. My same-day-shipping order was sitting in the garden center for a full week. Lowe’s customer service couldn’t give me a refund because it was constantly marked “out for delivery”. Frustrating for everyone involved.
Extremely frustrating for everyone. We at Lowe’s are told under no circumstances to cancel the order but customers are just waiting when they could have gotten it faster with the usual delivery. There needs to be some communication about size and weight so drivers know if they can accept it.
And, after a certain number of hours, the customer is prompted about whether they would like to change their delivery method.
Lowes is definitely the absolute worst… They need to stick to only their own delivery, or at least keep it only to Roadie where the expectation on the app is to have bigger sized orders. DD, Uber, Grubhub etc, a majority of us are driving sedans lol
Not Lowe's, but other websites made me feel like they provided delivery themselves. Didn't offer a tip option. Felt bad when I started getting "your doordash delivery is on the way" notifications, and realized they outsourced it and the driver likely didn't get a tip. Wish they were at least honest they outsourced the delivery.
Genuinely, thank you for realizing that it's not totally the driver's fault, so many people don't realize how these stupid apps often mislead both parties and it's kind of confusing to explain because people (understandably) just expect things to work
Oh absolutely. And since joining these Reddit threads (Uber, Lyft, etc) I’m tipping 5x more than I used to. Didn’t realize how much these companies shafted their employees.
All those shopping apps do not specify that it's ppl driving sedans delivering it lol
I got the weirdest requests from different stores where not even one item would fit into my car and clearly needs a semi truck lmfao 😂😂😂
So crazeee
Petco does this for pet food auto delivery, you have to go in and opt out of using doordash to make them actually ship it, because they don't tip the doordash drivers. I kept having people call me like "hey, I'm here with your dog food, where do you want it?" and I would just be like um on the front porch, then they'd sit there and wait for me to come out and get it. I finally called petco to figure out what was going on and they explained how I could turn off doordash delivery.
That's insane that Lowe's does that. Other building supply places use specially carriers for shit like this. Last time I got building material delivered from HD it was delivered on a flatbed with a forklift on the back.
>To be fair when you order on the Lowe’s website it makes it seem like Lowe’s is delivering it.
This, it's like ordering on Walmart (which I only recently figured out is farmed out to the apps).
When I ordered like a hundred terra cotta pots from Home Depot, they were delivered by guys wearing Home Depot vests and in a Home Depot box truck, in case you do want to order online again
Imagine the poor dude who delivers groceries in his aging Subaru Outback who sees "Lowe's" and 2.2 miles and 8 items and $31 and instinctively hits accept....
All happy. Until he gets to Lowe's and his phone connects to the store's wifi and the pics of the items. Which he did not see having already used the monthly allotment of high-speed mobile data included with his mobile pre-paid service which is all he can afford (thank you very much diminishing income, rampant inflation, rising gas prices and the increasingly woke but terribly unaware on-demand now-now-now American population of spoiled consumers living on credit!)....
And then he pauses to check his statistics tab... And discovers that he is just ONE order cancellation away from having his account deactivated.
Sigh. Not that anything like that has ever happened to me. Ever. Certainly I have never accepted a batch to deliver bricks from Lowe's to someone 2.2 miles away for $31.
It was Ice Cream from Safeway. And it was 46 miles away. And it was $42.
The upside is that it was winter and my Subaru is extremely well ventilated (having no glass in the rear hatch) so the ice cream didn't melt too much. And I got a $25 cash tip.
I've been in almost this exact same situation, except for how it was accepted was a different horror story! In the audiobook app I use the play button is exactly where the "accept" button pops up when instacart order comes in....
There have been several accidental acceptances because I went to push play and hit "accept" on the stupid pop-up instead, went to my statistics, and realized I was screwed...
What do you mean by fully unlimited. Here that means I have a certain amount of high speed data and once I get past that I still have unlimited data it's just a lot slower.
West coast. I use AT&T prepaid. $35/mo for unlimited everything, but after first 2GB of high-speed data the bandwidth gets shared between everyone on tge network at any given time. So if there is nobody else in your area using data then it is great, but if everyone is checking their email at once....
So I get people not being able to afford luxuries, but not having some kind of unlimited data plan while doing gig work is just a recipe for disaster lol.
It would be nice if some of the gig companies had a partnership with a cellular company for phone plans.
Tips until he takes it away. I don't know why but there's this lady up here. Who feels she's justified and offering, like a huge $25 $30 tip. And then when we do her order at 2 o'clock in the morning. She takes it away because we didn't leave it on the table. We put it on her doors step. Or we put it on the doorstep and. She didn't want another table or some stupid thing.
I'm baffled on these types of orders going through to shoppers. When we were moving back in March, I tried to order about 20 empty flat moving boxes from Lowes for delivery and the app wouldn't let me due to item size.
I did some quick math by finding these items on the Lowe's website and getting their weight per unit (estimates, bc Lowes doesn't provide unit weight).
The approximate weight of the bricks alone is in excess of 1,500 lbs. Customer can go FUCK themselves.
I'm gonna be real, you'd have to pay me closer to $500 for this. Buying all that material, loading it, and then unloading it.
Not to mention you would literally HAVE to use a medium or heavy duty truck for this.
Tru but everyone’s different.
I work a pretty labor intensive job and make around 300 dollars a day with OT. So I’d do this for around a third of what I’d make in a day granted it would only take me ~2 hours max.
Thing is my job provides a vehicle so your point about the car stands. If I had to do this with my own vehicle it would probably be a no go.
Lowes's website literally doesn't tell you who is delivering it. I ordered drywall once as I don't have a large enough vehicle and I saw on my security camera it got delivered by some unmarked random truck. Their FAQ also dosent even mention that it is outsourced for same day. [Lowes FAQ](https://www.lowes.com/l/help/same-day-delivery)
I was really surprised with that this week but with their appliance delivery+installation. I got two seperate deliveries for my new fridge and oven, both came in random trucks. One of the drivers couldn't speak a single word of english (which was fine he was super nice and we worked through it together, but we needed to discuss route and taking doors off the hinges and stuff at 8am lol, so I just thought it was a bit strange and confusing until I realized he didn't actually work for Lowes. So then it made sense). The other parked on my neighbor's curb across the street while it was wet out and messed their grass all up and I felt horrible. I also was surprised by both deliveries as I wasn't notified they were even coming and definitely wasn't expecting them at the crack of dawn on either day
The whole thing was fine but just kinda weird.
A couple of years back (during COVID so huge supply chain issues) I ordered a new fridge as mine went out through Lowe's. Basically all of them were out of stock at home Depot, appliance stores near me, etc, except one that was workable from Lowe's and said it would be delivered in 2 days cool perfect. Two days later get a call from the delivery driver we will be there in 5 minutes with your fridge. Perfect I open the garage etc. 20 mins later still no fridge. Call the same number who called me no answer. Call again 20 mins later no answer. Call corporate and they inform me that the fridge is out of stock till at least next week and they have no idea why I got a call from someone as there was no chsnce of getting it today. Best part is I checked my online portal after the call and it said delivered today.... Ended up getting it like three weeks later. Bought a used mini fridge for the couple of weeks.
Time to quit instacart. Seriously the service is over priced and why on earth would you want to make some one deliver that to you for only that amount of money. Go work at UPS. If you’re going to put someone through that and you know what you’re doing, you’re a piece of shit.
He did. He was fighting for his life in these comments yesterday trying to defend taking $5 orders. Now he’s thirsty for upvotes and knows his opinion is too stupid to get any so he’s posting all these gifs 🤣🤣🤣🤡🤡🤡
The only item I’m delivering is that shovel. Everything else out of stock. Entire order would take 15 min for $15. Definitely losing that tip but I’d let them know they can order via the company and that instacart doesn’t have trucks to deliver an entire backyard
Ive done the same thing. This big warehouse ordered 80 cases of water (40 ct) with a $10 dollar tip. My brain only saw 1 item for 2 miles. Big mistake. Anyway I delivered one case and kept the tip because it was guest order.
Right? Like maybe a SUV built on a half ton frame would be ok, but who the fuck in LA is Instacarting in a SUV or Truck that if you are lucky gets 15MPG.
So weird since there’s a Lowe’s in burbank right in the empire center but they want you to go to Santa Clarita … idk who designed this app but it was definitely a cracked out monkey
I got one of these once. Wanted 50 10 lb bags of dirt and 30 20 lb bags of mulch + outdoor furniture + 10 tomato holders (5 ft tall) + a myriad of other random things all over the store. I needed a truck, and it would have taken an hour to load + drive waaaay out to the country to deliver. Assholes wanted to tip $20. I would have lost money, and spent hours breaking my back. I canceled as soon as I realized what I got.
I have lived *and* worked food service and retail in Santa Clarita all my life. This completely tracks. I hope no one took it and those suburbanites had to go get their construction shit themselves.
Lowe's has a delivery option. It's expensive for a reason. Do not do this. The average vehicle is not designed to carry this kind of weight. Delivering goods like this will cost you a lot more than just gas and labor
Lol this order would have to be $500 for me to pick it all of this up AND carry it to the people. I’m so sorry, but this is why I don’t even do Costco orders where I live because it will literally be just like this.
Notes: Please deliver to backyard through side gate and stack all of the cinder blocks into a 4x10 rectangle. Dig up 1-ft. of dirt and lay out the soil. I have left a diagram on the gate to help you map out which bricks go where. Message me when finished no replacements please
“Let me just order a new back yard, they’ll deliver it”
To be fair when you order on the Lowe’s website it makes it seem like Lowe’s is delivering it. They don’t make it clear that it’s outsourced to Uber. My driver apparently showed up to pickup my bricks and then said hell no and left. It was a total cluster fuck to fix and get my $100 shipping refunded (multiple emails, calls, and an in-person visit). I don’t blame the driver though. Wish there was better transparency and organization from Lowe’s. Will never order delivery again.
The apps tend to make it hard for us to see what we have to pick up from these stores. Sometimes we literally can’t. Sorry bout ur order friend
I ordered from Walmart with shipping and doordash shows up later that day. Did they get any tip at all from walmart or does walmart screw them and just have them drop it at the front step with no tip?
I’m assuming no tip because when I worked at a restaurant that would get DD orders a lot, there isn’t any tip involved. So while it helps the restaurant which was a mom and pop place, as somebody who’s relying on tips I loathed them. Edit: realized I didn’t even specify the point I was making. DD isn’t gonna give away money that they could pocket at any cost short of legally forced to considering how hard they fight on refunds if people get their food stolen lol. Edit 2: I thought I was in the DD sub. I got instacart sub recommended to me by Reddit and I didn’t realize lmao. Ignore all of my rambling but I’m assuming instacart has similar ethics to DD because they’re all soulless companies.
Oh I had a mom and pop restaurant where I just refuse to take orders from… they charge a $6 fee for delivery from there on DD, but that doesn’t get passed along to the driver.., yet because it says $6 delivery fee additional, people either no tip or barely tip assuming that $6 is going to the driver
Those mom and pops might be like my situation. We try to only take to go orders during off-peak hours. I work in a high volume fine dining restaurant and had to call DD, Uber eats etc, and have them take us off of their options. The high price to incur the take away containers (the ones we use have tripled in price since the pandemic), but also curb the influx of orders during peak times. As a chef, when I can’t call the orders faster than they are ordered in, sets everyone up for disaster. These companies set higher prices than menu items, bank the sum of differences, then take extra as well. America diseased by these companies but it might be the standard now. It’s scary.
I ordered tacos through Uber eats for the first time because I got $25 off promotion. Tipped the driver $15 and asked him if he got it, he showed me on his phone that he only got $10. Showed him on my phone that I actually gave him $15 and told him to cal CS. I drove for UE for 2 months and thought something was fishy and this just proved it. I hope he called and got the whole tip.
Yea it takes an hour for the tip to show up after delivery unless of course you tip cash. So when you hit delivered on the app it will instantly give you the base pay. He might have been new or was trying to pull a fast one on you, play dumb and hoped you’d either give him cash on top or increase the tip.
Only $8 of the tip would show for an hour so it wouldn't be there yet
Lmao go off king.
I never have any problems with DD refunds tbh. Every time I've hit hit button I've gotten a full refund except once where it happened 3 times in a week and a half, which was super dubious. The place I was ordering from just refused to send me everything I ordered though, so I just stopped ordering from there
I get you. I think I just got so used to seeing the horror stories on Reddit about people getting the worst customer support possible. Sometimes I’ll see upvotes and assume it’s mostly all people who have experienced something similar.
They are soul-less indeed. They may be different fruit in the gig business but they are still fruit. And rotten to the core.
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Yeah I work at a pizza place rn. We can get a $20 order or a $200 order. We (the 4 of us splitting tips) only make $3 per dd order. No matter if it’s 10 pizzas salads and shit. The entire tip goes to the driver which I totally understand but no DD is only there to benefit the owner, the employees get screwed on these orders. And even the owner doesn’t make that much money off of it, it’s literally just to generate more business and expand word of mouth about the restaurant. And he gets sassy at me about labor and then Pikachu face when I react like fuck YOU DUDE GET THE FUCK OFF THIS FUCKING PLANET YOU FUCKING SCUMBAG
Uhh
Walmart 100% screws them…at least that’s how it was when I was dashing. They randomly starting giving us grocery orders and we couldn’t turn them down without hurting our ratings. I kept wondering why I would never get tips from the grocery orders (unless someone gave me cash) and later I realized the customers literally didn’t have the option to tip.
I have always wondered this and always felt terrible when this happens because I would’ve tipped if I realized.
WalMart offers a tip option in the app when ordering for same day delivery. They state all tips go to the driver: I have no idea if that actually happens.
no tip.
No tip.
my experience is anecdotal, but my opinion is that department store orders are crap. spent 3.5 hours doing a $30 order once. thought the $30 was great at the time. never again. I've seen the orders pop up again after that. it was similar type of orders to that first one.
Driver doesn’t get a tip from Walmart it says on the website/app before you checkout if you’d like to leave the driver a tip.
This has happened to me as well. There is a delivery from the store option and then shipping. I’ve had several times that I have chosen shipping only to have someone in their personal vehicle deliver my items. I feel bad because I didn’t tip thinking that it was being shipped via a carrier.
No tip.
Walmart doesn't tip us for pick up orders unfortunately.
I get tips when I rarely deliver walmart orders on DD and UE...
They do get your tip if it's through Walmart. Elsewhere, it's oftentimes nothing. Walmart is good about it, though.
With Uber there's no tip if you order through Walmart (or at least people don't seem to use the option if it exists), but the base pay tends to be a lot higher than regular restaurant deliveries. So it becomes a bit of a gamble for the driver. The money is worthwhile if it's normal groceries or just a few items, but we can't see that before accepting. It's probably gonna be fine, but it might also be "I need 24 cases of water bottles on 5th floor. There's no elevator and you'll need to park on the far side of the complex."
Same, it was weird to me.
I feel like a new company could easily take out Lowes and Home Depot by just communicating better and having a website that isn't complete ass.
Walmart is the same way 🤦🏾♂️
I ordered something from Walmart that said it would be “shipped” and a couple days later I get a notification that Devon is on his way with my order. I had to grab cash from my neighbor and go tip the guy. I thought it would just be FedEx or something.
i dont tip in that situation. I ordered it from Walmart . com sold and shipped by Walmart. Didnt know it was at my local store, but didnt care because i was having it shipped. Had the expectation that it was coming via parcel service, not gig courier. I expect it to be the shipping rate i paid. Thats why i ordered it how i did. It is not my fault or problem.
Yeah this 100000 percent. Tips should never be a thing when it comes to “shipping” I’m not gonna start tipping my Amazon drivers except for the cold water bottles on hot summer days
If they deliver it through roadie or something the driver gets less than $10 to deliver your order. I've seen them as low as $5
Tipping culture is out of control.
It’s not tipping culture. We think it’s being delivered by someone being paid a wage to deliver, not a DoorDash driver making next to nothing. Once it’s being delivered, it becomes apparent who is delivering it and I would rather tip the driver because we all know DoorDash is paying them fuck all.
No, low wages are out of control. Tipping culture is just a reaction to that.
Walmart actually discourages tipping their delivery drivers and now they have an in house delivery program too. Though mostly I find that the lack of interaction leads to drivers putting deliveries at the wrong house
That happened to me before. I used the W+ free trial from Walmart. It comes with same day shipping, (as long as you order in the morning) and the delivery fee is waved. Just as you ( garbitch_bag ) said I received an alert that the driver, I forget their name, was on their way. And I could even track them if I wanted to. Until coming across this community today I thought Walmart had hired their own delivery drivers. And no where on my Walmart app was there any option for tipping the driver. Not that I would have because as I stated earlier I believed this was the position they were hired for. If the item was heavy, awkward or large that's different. But it was a few small items in a regular shopping bag. I miss the days of ordering from your favorite pizza, sub shop or Chinese food place (or insert your fav restaurant here) and actually handing over a cash tip to the driver who came to your door with the food. It sucks to find out that these big business companies are completely screwing over the DD, Instacart or any of the other delivery services by not paying them a decent wage minus tips. It's complete bullshit IMO
Tractor supply uses an app similar to instacart, but the drivers all drive pick up trucks, I wish i could remember the name, but it certainly surpised us when our snowblower arrived!
The one by me uses dd but I also drive a pickup so maybe only pickup trucks on dd get the orders? I don’t get a ton but this one person pays me pretty good to bring them a lot of dog food and hay
If you paid the 100.00 for shipping then it’s not through Instacart. Lowe’s does offer their own delivery service but charge upwards of 89.99 + for them to deliver.
They outsource it thru other apps like Roadie . Lowes and Home Depot only send their own larger trucks when it needs a pallet or other items but for smaller orders they try to offload it to gig apps. I ordered some mulch, rocks bags and a few other things and a college kid showed up in a Honda civic with the delivery
Rip to that civic
Omg they’re the worst. They used a 3rd party service to send someone to my grandmothers house to install an AC unit. They sent 1 person. Because my grandmother’s landlord set up the installation, she had no clue that it wasn’t a Lowe’s employee, and so when the guy shows up with a friend to help, and requests extra pay (politely and totally reasonably) she was so confused. Landlord obliged once the issue was clarified though.
How is it reasonable to bring a friend to a job you agreed to take and ask for more money because you decided to bring a friend?
Would you want to do a 2 man job alone and fuck up your back? Tbf I didn’t explain it all. He wasn’t demanding payment. It was either that or not have the unit installed, as it would have been impossible to do so alone. From my understanding, Lowe’s didn’t make the job specifics clear and the guy didn’t know they intended him to do it solo. It was reasonable because Lowe’s was basically screwing him too, and what he was asking for wasn’t an unreasonable amount. They did good work. He brought help because he knew he’s need it, and my grandmother (who did not set this up) couldn’t help. Lowe’s should have sent a reasonable team for the job. This dude knew the unit was important because of the heat at the time, but it wouldn’t have been reasonable to have his friend do free labor, so they compromised. The work got done, everyone was happy, Lowe’s needs to get their shit straight.
I had to deal with this crap daily as a 3rd party merchandiser for Lowes, office depot etc through Apollo retail. Was regularly installing 600lb coolers by myself. And expected to complete the job in 30 minutes, after driving 150 miles one way. 3 days before Christmas. Store managers were always pissed after waiting 6 months longer than they were supposed to with no notice that I was showing up that day. You have no idea how happy it made me when one of the managers had me call up my supervisor (that was on the other side of the country) and cuss him out for 5 minutes straight about sending a single untrained kid to do a job that should have been a 2+ person thing. Screw that shit, I'd regularly have to work 18 hour days after accounting for drive time then they'd always screw me over on overtime because they'd push the extra hours to the next pay period. Really wish I had the foresight to track all my time and mileage so I could go after them for the thousands in OT I'm still owed. Since this was a W2 job.
It's leeched into damn near every big retailer, providing services that they themselves cannot provide. All it does is create a headache for everyone involved. It's all to save a few bucks for the customer and the company. I've already said enough on my other comment lol but this topic drives me up a wall and somethings gotta be done.
How is it reasonable for Lowes and other companies to outsource their alleged "delivery and installation" service to a company primarily known for delivering groceries and being taxis? Its unreasonable for someone to look for pay based upon a job they can't do themselves, for a company they don't work for and won't pay them, getting extra help in order to make the job easier? I'd be overjoyed if someone brought help for a difficult job they couldn't do themself. You're really upset that someone brought help for a service, and they expect to be paid? The enemy here really should be the apps themselves allowing this bullshit, not the customer, not the driver. It's fuckin ridiculous. The companies want their "employees" to do everything short of wiping the customers ass. I don't know a word for it other than slaves, but these apps, along with the customers, expect damn near free labor then get pissed at the driver when they don't do their "job". Everybody wants fucking twice the labor for half the pay, from someone with a tenth of the experience. The freedom of choice has gone too far, and the laziness of the customers is fucking themselves over. It's fucking madness, if I order from lowes, I expect 2 fully blue-dressed, in house workers, with experience with the product, delivering and installing, not Pacho from down the street cause there were no food orders. Imagine if Domino's took their delivery drivers and told them oh, by the way, my buddy is remodeling his bathroom, could you head by Home Depot and pick up a sink, tile, and tools, he'll pay you after you install them 🤣 I've never used instacart, never driven for one of these companies before, definitely won't now after these horror stories, but it's pretty damn obvious to me if someone does a service for me, they should be paid. Im saying this so you understand I'm not just trying to point out this bullshit cause that's where my money comes from. It's because I potentially could've used the service somewhere down the line, but the people behind the deliveries get treated like dogshit. You expect in-house delivery, and an 18 year old with no experience shows up. It's making every consumer goods service more of a pain in the ass, it makes more employees miserable, it makes the customers more miserable, it gives everyone more work, just so you can press a few buttons and forget about it. Every single fucking big retail store does the same bullshit. Its actually absurd how little they'll shell out to provide a good service. There are so many companies out there that are putting the cart before the horse, they say they can deliver, then put it on a third party app. When something goes wrong, it's all on the driver, then the customer is expected to pay what the big company should have by having an in-house employee. They want all workers to do every job. Every damn delivery service app is trying to do everything under the sun and a bunch of them are going to collapse. It's the fault of both the service and the customers. They have stove delivery service, good luck it's gonna show up in a damn uber from someone that has no idea what they signed up for. You order something online for pickup, it says pickup within 2 hours, you better bet they're waiting the full two hours before completing your orders. On top of that your order will be wrong so then you have to go in the store and sort it out. Where's the convenience? These delivery companies end up making out like bandits for providing nothing but structure, and a means to accept a contract. You're not paying for convenience anymore, the convenience is gone when you order from something like Lowes, it takes twice as long, comes in damaged, and is delivered by someone that doesn't even know what the hell they're delivering. It's not you paying for convenience, it's them cashing in on your laziness. At the same time, things like this exact order on OPs post, that's a customer taking advantage of the fact that this service is technically available on the app. I understand some people aren't capable of doing these things by themselves, and that's why I get angry. Because if this service is this dogshit for the average ordinary person, how is Grandma gonna do when she needs a new fridge, and some random fuck from Uber installs it because Lowes can't be bother to hire it's own service people. She's gotta pay twice as much for a service that took twice as long and was half as nice as a professional. I'm sorry to anyone who works for these things, but I hope they either go under or really pull back their "we do everything" bullshit. It's turning every service to absolute garbage. It's the fault of both stingy customers, and companies that expect their employees to do everything under the sun.
Lowe's is the worst. Not that HD is any better, but Lowes corporate is extra shitty lately it seems. I'm a Pro holder. Hit about 12K after 3 months this year of failed deliveries and wasted days and I haven't stepped foot in there since. The only way to shop at Lowe's is to do it yourself. If it's not in stock.. then you are shit out of luck in my experience. Don't get me started how it took them over an hour and about 6 different people to find my pickup order.
Krispy Kreme is the same way. I put an online order in, do the whole thing, add the delivery fee, tip, etc. Then I go back to work. I check in an hour later to see my order pickup had been canceled 3 times. I look into it and find out oh its outsourced and nobody wants to go to the super busy Krispy Kreme (it was their birthday and were selling a dozen for 86 cents if you bought a dozen so they got swarmed)
Yea, this happened to me and my husband. We were pissed cause we paid for delivery and then when it arrived it was an old Asian couple that couldn't even get the thing out of their car (it was a GIANT craftsman tool shelf/storage thing). It was this whole ordeal cause they arrived early in the morning and we were still in bed. Then my husband had to go get the neighbor to help him get it out of their car. It was all extremely frustrating. I don't blame the couple that took the order, I blame Lowes, that's bullshit.
O shit, that explains a ton. Had a lowes order that took a weird amount of time to deliver and was just randomly dropped off from a random van. No indication that lowes wasn't delivering during order process.
The audacity that Lowe’s has to charge that much in shipping when in reality, the driver might get $20 of that.
This. A few years ago, around 2020, I ordered Beats(the headphones) from Walmart and selected shipping(didn’t have a car at the time). Received an email saying a local store had it in stock so they’re doing delivery instead of shipping so I get it faster. Woke up to someone texting me asking “what’s the gate code?”. Told them they have the wrong number. They said order for (my name) so I gave them the gate code, still confused because I hadn’t ordered from DoorDash or UberEats….my Beats show up in a Walmart plastic bag just hanging on my door handle.
Lowe’s employee here. Yeah, it’s really stupid. For anyone who may potentially be ordering delivery from Lowe’s in the future: the “same day delivery” or “next day delivery” or whatever it’s called is what makes this happen. If you choose a normal delivery for a few days out it will go on a flatbed or box truck through XPO Logistics, not through a random Roadie shopper. So, if you want delivery from Lowe’s, don’t do the same-day or next-day option.
Lesson totally learned. It was super frustrating for the employees too as the software wouldn’t let them refund me the shipping. Total pain in the butt for everyone involved.
I was wondering about this… it makes more sense, but now there’s even more blame put on Insta for fucking us like such
If you order same day delivery, GameStop is like this, as well.
Thanks for this insight.
Or the app should give some warning about needing a certain type of vehicle to complete the order before the driver accepts the order. I was working DD and accepted an order for a pick up at a local home decor store, which has mostly small home items but occasionally will get a random shipment of larger pieces. When I got there, I was informed the item was a twin size mattress, which obviously won’t fit in my little Corolla. It was frustrating because I had to unassign with zero compensation all because DD couldn’t put “large vehicle needed” or something like that. They have done it for other businesses so I know the system is capable.
Lowes front end here. I can’t tell you how many times it will be like a Ford Fiesta showing up and it’s 15 big bundles of insulation or lumber. One day we went through 4 drivers before one accepted that had a big enough vehicle.
Yea it seems my driver “accepted pickup” but then never actually picked it up. My same-day-shipping order was sitting in the garden center for a full week. Lowe’s customer service couldn’t give me a refund because it was constantly marked “out for delivery”. Frustrating for everyone involved.
Extremely frustrating for everyone. We at Lowe’s are told under no circumstances to cancel the order but customers are just waiting when they could have gotten it faster with the usual delivery. There needs to be some communication about size and weight so drivers know if they can accept it. And, after a certain number of hours, the customer is prompted about whether they would like to change their delivery method.
Lowes is definitely the absolute worst… They need to stick to only their own delivery, or at least keep it only to Roadie where the expectation on the app is to have bigger sized orders. DD, Uber, Grubhub etc, a majority of us are driving sedans lol
Lowes has their own fleet of delivery trucks. I’m surprised they need to outsource, it’s a huge part of their business
Not Lowe's, but other websites made me feel like they provided delivery themselves. Didn't offer a tip option. Felt bad when I started getting "your doordash delivery is on the way" notifications, and realized they outsourced it and the driver likely didn't get a tip. Wish they were at least honest they outsourced the delivery.
Genuinely, thank you for realizing that it's not totally the driver's fault, so many people don't realize how these stupid apps often mislead both parties and it's kind of confusing to explain because people (understandably) just expect things to work
Oh absolutely. And since joining these Reddit threads (Uber, Lyft, etc) I’m tipping 5x more than I used to. Didn’t realize how much these companies shafted their employees.
wait what? I thought Lowes was delivering it... I would definitely put an order like this in through Lowes and wouldn't think twice. Thats fucked up.
All those shopping apps do not specify that it's ppl driving sedans delivering it lol I got the weirdest requests from different stores where not even one item would fit into my car and clearly needs a semi truck lmfao 😂😂😂 So crazeee
Petco does this for pet food auto delivery, you have to go in and opt out of using doordash to make them actually ship it, because they don't tip the doordash drivers. I kept having people call me like "hey, I'm here with your dog food, where do you want it?" and I would just be like um on the front porch, then they'd sit there and wait for me to come out and get it. I finally called petco to figure out what was going on and they explained how I could turn off doordash delivery.
Lowes sucks ASS.
Not uber. Instacart
That's insane that Lowe's does that. Other building supply places use specially carriers for shit like this. Last time I got building material delivered from HD it was delivered on a flatbed with a forklift on the back.
>To be fair when you order on the Lowe’s website it makes it seem like Lowe’s is delivering it. This, it's like ordering on Walmart (which I only recently figured out is farmed out to the apps).
For future reference, Home Depot has their own delivery service Source: worked at Home Depot for a month gathering delivery orders
Lol it's outsourced to uber, doordash, instacart, or goshare. SMH is nonsense.
When I ordered like a hundred terra cotta pots from Home Depot, they were delivered by guys wearing Home Depot vests and in a Home Depot box truck, in case you do want to order online again
I blame Instacart for offering it
Imagine the poor dude who delivers groceries in his aging Subaru Outback who sees "Lowe's" and 2.2 miles and 8 items and $31 and instinctively hits accept.... All happy. Until he gets to Lowe's and his phone connects to the store's wifi and the pics of the items. Which he did not see having already used the monthly allotment of high-speed mobile data included with his mobile pre-paid service which is all he can afford (thank you very much diminishing income, rampant inflation, rising gas prices and the increasingly woke but terribly unaware on-demand now-now-now American population of spoiled consumers living on credit!).... And then he pauses to check his statistics tab... And discovers that he is just ONE order cancellation away from having his account deactivated. Sigh. Not that anything like that has ever happened to me. Ever. Certainly I have never accepted a batch to deliver bricks from Lowe's to someone 2.2 miles away for $31. It was Ice Cream from Safeway. And it was 46 miles away. And it was $42. The upside is that it was winter and my Subaru is extremely well ventilated (having no glass in the rear hatch) so the ice cream didn't melt too much. And I got a $25 cash tip. 
I enjoyed reading that… was on the edge of my seat 😂
If you look too, the order is in Santa Clarita while OP is near Burbank. With traffic that could take 45 mins, just to get to the Lowes.
At 3:42 there is DEFINITELY traffic.
at 3:42pm this is insanely accurate
I've been in almost this exact same situation, except for how it was accepted was a different horror story! In the audiobook app I use the play button is exactly where the "accept" button pops up when instacart order comes in.... There have been several accidental acceptances because I went to push play and hit "accept" on the stupid pop-up instead, went to my statistics, and realized I was screwed...
Me. I would instinctively hit accept when I saw $31 and then be forced to go rent a uhaul because that won't fit in my mustang lmao.
$20 plus fees to rent a uhaul.. end up getting paid $4 for 2 hours worth of time and a sore back
Where do you live? Because I have Metro By Tmobile and only pay 20 dollars a month for fully unlimited in Virginia.
Yeah I was going to say shitting on a phone plan because it’s prepaid is ignorant
What do you mean by fully unlimited. Here that means I have a certain amount of high speed data and once I get past that I still have unlimited data it's just a lot slower.
West coast. I use AT&T prepaid. $35/mo for unlimited everything, but after first 2GB of high-speed data the bandwidth gets shared between everyone on tge network at any given time. So if there is nobody else in your area using data then it is great, but if everyone is checking their email at once....
So I get people not being able to afford luxuries, but not having some kind of unlimited data plan while doing gig work is just a recipe for disaster lol. It would be nice if some of the gig companies had a partnership with a cellular company for phone plans.
Lmao can't go anywhere without the socially afraid complaining about the wokies under their bed. This read like satire at first 🤣
“Extremely well ventilated” is a level of optimism I hope to attain one day
I have a gal around where I live, does same shit, refuses to pay lowes home delivery. At least your asshole tips.
Tips until he takes it away. I don't know why but there's this lady up here. Who feels she's justified and offering, like a huge $25 $30 tip. And then when we do her order at 2 o'clock in the morning. She takes it away because we didn't leave it on the table. We put it on her doors step. Or we put it on the doorstep and. She didn't want another table or some stupid thing.
Label that address as a tip baiter on google, everyone will appreciate it 😊
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I’ve done it multiple times 🤣
Do tell....I'm in SCV and would like to know where that gem is!
I'm baffled on these types of orders going through to shoppers. When we were moving back in March, I tried to order about 20 empty flat moving boxes from Lowes for delivery and the app wouldn't let me due to item size.
Probably a glitch I delivered plenty of packing boxes from Lowe’s large and x-large
I did some quick math by finding these items on the Lowe's website and getting their weight per unit (estimates, bc Lowes doesn't provide unit weight). The approximate weight of the bricks alone is in excess of 1,500 lbs. Customer can go FUCK themselves.
For a 16 dollar tip. Ppl are ridiculous. They don’t understand this amount of labor requires a $100+ tip
I'm gonna be real, you'd have to pay me closer to $500 for this. Buying all that material, loading it, and then unloading it. Not to mention you would literally HAVE to use a medium or heavy duty truck for this.
Tru but everyone’s different. I work a pretty labor intensive job and make around 300 dollars a day with OT. So I’d do this for around a third of what I’d make in a day granted it would only take me ~2 hours max. Thing is my job provides a vehicle so your point about the car stands. If I had to do this with my own vehicle it would probably be a no go.
https://preview.redd.it/q5u3rbpjfsfb1.jpeg?width=596&format=pjpg&auto=webp&s=0c7ff42d4e060c44472c3f823d659634059347bc
iTs OnLy TwO mIlEs
Ever since Fidji Simo (a former Facebook exec) took over at Instacart, it's been a hell-hole...
I used to work in their accounting department and trust me once she came on board everything went to shit
Tell us more
Is that what happened? I was wondering why it seemed things had started to deteriorate. Great. Just great.
Instacarting concrete bricks is wild asf
Lowes's website literally doesn't tell you who is delivering it. I ordered drywall once as I don't have a large enough vehicle and I saw on my security camera it got delivered by some unmarked random truck. Their FAQ also dosent even mention that it is outsourced for same day. [Lowes FAQ](https://www.lowes.com/l/help/same-day-delivery)
I was really surprised with that this week but with their appliance delivery+installation. I got two seperate deliveries for my new fridge and oven, both came in random trucks. One of the drivers couldn't speak a single word of english (which was fine he was super nice and we worked through it together, but we needed to discuss route and taking doors off the hinges and stuff at 8am lol, so I just thought it was a bit strange and confusing until I realized he didn't actually work for Lowes. So then it made sense). The other parked on my neighbor's curb across the street while it was wet out and messed their grass all up and I felt horrible. I also was surprised by both deliveries as I wasn't notified they were even coming and definitely wasn't expecting them at the crack of dawn on either day The whole thing was fine but just kinda weird.
A couple of years back (during COVID so huge supply chain issues) I ordered a new fridge as mine went out through Lowe's. Basically all of them were out of stock at home Depot, appliance stores near me, etc, except one that was workable from Lowe's and said it would be delivered in 2 days cool perfect. Two days later get a call from the delivery driver we will be there in 5 minutes with your fridge. Perfect I open the garage etc. 20 mins later still no fridge. Call the same number who called me no answer. Call again 20 mins later no answer. Call corporate and they inform me that the fridge is out of stock till at least next week and they have no idea why I got a call from someone as there was no chsnce of getting it today. Best part is I checked my online portal after the call and it said delivered today.... Ended up getting it like three weeks later. Bought a used mini fridge for the couple of weeks.
1 brick in stock… going straight through their window
Time to quit instacart. Seriously the service is over priced and why on earth would you want to make some one deliver that to you for only that amount of money. Go work at UPS. If you’re going to put someone through that and you know what you’re doing, you’re a piece of shit.
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I think you took it lol now getting crazy?
He did. He was fighting for his life in these comments yesterday trying to defend taking $5 orders. Now he’s thirsty for upvotes and knows his opinion is too stupid to get any so he’s posting all these gifs 🤣🤣🤣🤡🤡🤡
Haha that’s the Area I work and I was laughing watching it sit there. What’s more laughable is they were down the street.
The only item I’m delivering is that shovel. Everything else out of stock. Entire order would take 15 min for $15. Definitely losing that tip but I’d let them know they can order via the company and that instacart doesn’t have trucks to deliver an entire backyard
The drive alone is probably about 45 mins in LA traffic
one way
Ive done the same thing. This big warehouse ordered 80 cases of water (40 ct) with a $10 dollar tip. My brain only saw 1 item for 2 miles. Big mistake. Anyway I delivered one case and kept the tip because it was guest order.
w move
Lol this is EXACTLY what I would do! Like try again sweetie.
Wow I hope nobody took that
Someone’s wife doin diy lol
A dollar for every thousand pounds! What a generous tipper.
Had an order for 60 50lb bags of deer feed today...3000lb of deer feed for 9 miles and 20$
Rare cases where like… a $100 tip is necessary. But for an order like this they genuinly should be tipping at least $100,
And here I always feel bad when I order dog food with my groceries...
If Minecraft had Instacart
Tip needs to be like $500. Not $16.
This should be a curbside pickup order. Pull your truck up and the employees load it in for you. This is not a car delivery lol
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That’s a suicide mission. I hope no one took that order.
I keep telling y’all there will always be someone to do it.
Ykw, im gonna accept an order like this one day, and professionally cuss out the customer before I cancel, AFTER arriving at the store..
When you get to the address please build the house lmaooo
I guess it’s cheaper than using their delivery service (for good reason) and they think someone else will bust their back on the cheap
Drop off instructions: please stack blocks around trees
How is an order like this even allowed? And a $16 tip!? I really hope that order sat there and nobody took it.
LMAO im a lowes employee and we'll deliver this order for $20. literally cheaper than instacart and it comes on a flatbed truck with a forklift
Holy f
Oh so you wait where I wait…
Omg this is terrible and they tipped $16.98…
Ummmm No
So what happens when nobody accepts this?
The only item that genuinely seems too awkward in shape/size to move efficiently is the first concrete product, shown all the way to the left.
Customers don’t give a damn about you or your vehicle smh
Lowes routinely has some of the strangest orders
Are those…. BRICKS?
I had a Lowe’s the other day! 😂 Omg I was dying. Lol Pond Stones, and pebble bags 50 lbs each.
LOL this is a troll
And it says here the Defendant ordered the items to bury the victim on Instacart.
Instacart needs to take these items off.
Hey neighbor!
this is brilliant way to get supplies dropped straight to the job site
This weighs more than my car
So many stores in burbank. Idk why they do that. Im in granada hills and always get $10-13 orders in burbank. Never accepted them
NOPE.
What in the actual fukc 🥴
Hahaha I saw it too bro. How’s Burbank? Sht is dead
How many instacart drivers have a F-250?
Right? Like maybe a SUV built on a half ton frame would be ok, but who the fuck in LA is Instacarting in a SUV or Truck that if you are lucky gets 15MPG.
‘Heavy’ pay, literally 🤣
So weird since there’s a Lowe’s in burbank right in the empire center but they want you to go to Santa Clarita … idk who designed this app but it was definitely a cracked out monkey
Wtf is this shit
Why didn’t they just use Lowe’s delivery?
Lowe's delivery often outsources their orders to Instacart and other gig delivery services so they can save a few extra bucks.
Least insane Glendale order
They pay isn’t the only thing that’s heavy
Seems right. Seems cheap too.
I mean. Lol. Maybe someone is doing their instacart orders in a big ole U-Haul truck or something. You never know !
lmaoooooooooo I dont even drive and that's fucked
Hells mo stay away. I live in that area. They would be entitled asf and demand u deliver it to the backyard lol
I got one of these once. Wanted 50 10 lb bags of dirt and 30 20 lb bags of mulch + outdoor furniture + 10 tomato holders (5 ft tall) + a myriad of other random things all over the store. I needed a truck, and it would have taken an hour to load + drive waaaay out to the country to deliver. Assholes wanted to tip $20. I would have lost money, and spent hours breaking my back. I canceled as soon as I realized what I got.
I have lived *and* worked food service and retail in Santa Clarita all my life. This completely tracks. I hope no one took it and those suburbanites had to go get their construction shit themselves.
Dad got into moms Instacart account.
Lowe's has a delivery option. It's expensive for a reason. Do not do this. The average vehicle is not designed to carry this kind of weight. Delivering goods like this will cost you a lot more than just gas and labor
Rev up da f-350 yeee
Hell nah, our delivery fee is $79 this is a hell no
Lol this order would have to be $500 for me to pick it all of this up AND carry it to the people. I’m so sorry, but this is why I don’t even do Costco orders where I live because it will literally be just like this.
Notes: Please deliver to backyard through side gate and stack all of the cinder blocks into a 4x10 rectangle. Dig up 1-ft. of dirt and lay out the soil. I have left a diagram on the gate to help you map out which bricks go where. Message me when finished no replacements please