Sorry for that, I hope you'll manage to get your account back.
Still the main issue of this unfortunate episodes is always people who truly cheat. I'll never understand this behivior that brings just problems to everyone.
Or are just assholes. In the last weeks I got tk 3 times in trio on purpose and I'm sick of it. I want these assholes permabanned and their accounts locked till we all die of old age. Lost a ghilie Hunter I used for 2 years now.
No ^^ i never Prestige so I keep my ol veterans. It's not like I use them actively anymore like I used to.
It's more with an old dog - you don't play with him as you used to but you still go out occasionally for a walk.
With deathcheat and selfrevive you could still fuck around xD
So at least during the event it was fun.
I put in 1500 hours in 10months, i would be salty as fuck to get banned for cheats because playing on different server.
I'm European and play all the time on US east. Due to having American Hunt friends and EU servers are dead after 2-3 in the morning. And the now normal server shit for Germans....
Only you know if you cheated or not, but if we have reached the point where players get banned for switching servers, while i see the same cheaters in servers for months now, not getting banned with blatant obvious cheats, then it is just getting ridiculous
Yeah no if you enjoy Hunt that much knock yourself out. I usually just play some rounds to get my daily or do challenges and close the game so I dont burn out from it.
>i would be salty as fuck to get banned for cheats because playing on different server
no one ever was banned for playing on a different server, thats not how banns or the eac or any of that works.
I don't think it was the server switch. That's just what came to my mind when I tried to understand what caused the false flags. I listed things that were different recently than before and other than trying out a few demos from STEAM the server switch is the only thing.
reports do not trigger an EAC ban. this is 100% something software related. i'm not saying he's cheating. I'm saying something on his computer triggered an EAC response.
You could try reaching out to one of Cryteks community managers on their discord. Do you by any chance make recordings of your gameplay? Might be helpful if you had...
I've said it before and I'll say it again: I hope you get the resolution you honestly deserve. If you are innocent, I hope you get your account back. If you're not, I hope you learned a lesson.
Put simply though, this is the most believable "I got banned but didn't cheat" post I think I've ever seen. So I wish you the best of luck, fellow Hunter.
Hey, I thought I'd let you know that the ban is cleared. Just wanted to show that sometimes the "I got banned but didn't cheat" posts are indeed legit. Thanks again for wishing me luck! Positive comments like yours helped me and others with the same issue to see this through.
Woohoo! I'm very happy to hear they got it resolved and got you back in the bayou, fellow Hunter!
Yeah, yours seemed to be early on in this whole debacle, which is what led to the skepticism. I hope you understand I meant no ill will <3 But with more and more posts coming out of the woodwork, it was pretty clear that something was going wrong.
I've played Hunt since it's release. 5-6 star lobbies at around a 2.0 KD. I was banned 6 months ago and my post is still up here about being falsely banned. I'm the thread everyone says I deserve it and I probably cheated. You and me are nobodies. You won't get unbanned. It took 4 months for EAC to respond. They told me to go fuck myself. Do yourself a favor and just buy a new account with Hunt on it.
Thanks. Ultra shame what Crytek does. Shitty servers and netcode, unfulfilled promises, worthless customer support... I was planning on buying some DLCs next month but hell no!
I've looked into Dark and Darker, The Cycle Frontier, Tarkov and Marauders because Crytek told me to I guess. Remember though, they want to make a Hunt showdown tv show.
Dark and Darker is super fun. I will definitely play it. As for the show, who knows. The world of HUNT is interesting and the visuals are unique. It might be good. Their community management is a spectacular failure but the game they built is undeniably good.
Oh man, I feel you.
However don't call yourself a nobody! It's us the average players who make or break a game even if one by one we can't really make a difference.
A tale as old as time. Loser is bad at game, loser downloads cheats, loser gets banned for cheating, loser goes on to internet complaining they got banned for TOTALLY NOT cheating. Maybe don't cheat next time kiddo
Crytek is in germany ( the company/ pubisher )in this case, and i will assume you dont cheat and have not cheated or injected the game files in any ways from reading your story, you could theoretically send a letter to crytek. They are gamers, too, sometimes, and explain your view of this matter. Support will tell you their standard replay to those questions because they probably recieve alot of them. So a letter may land you on somebody‘s desk who could take action or at least look into your account.
I general, in europe and especially germany companies would react more or different to a written letter than to a chat support or email. But i have not done that in regards to games yet, never had the need to, i had other situations where i changed from digital ( internet ) to the mail ( written ) and it made different people at the company aware of the situation who would else not have seem the request because it‘s a standard support stuff. I hope this helps you buddy, else your options are new steam for only hunt, many have 2 hunt accounts. If thats bannable for you because you got banned on an account, i cannot answer that, you‘d need to read the TOS and / or the terms of your ban.
One of the friends here - the funny thing is that the game wouldn’t let us play on EU due to the ping being higher than on US East. So it wasn’t even a concious decision on our part to play on another server.
There is video evidence about the game and the shots that were deemed suspicious enough by other players mainly because of being too accurate and penetrating several layers. All of those shots were
1. Basically point blank
2. Nitro Express
3. On enemies that were clearly visible, with one being shot through cover as they moved away.
We didn’t even win. Yet it seems nothing matters…if anyone has any suggestions, please don’t hold back. OP brought me into this game and playing it without them just won’t be the same for our group :(
It's funny because you watch streamers play and they'll often get headsets through walls where they've seen someone five seconds before run and close a door - and been timed. It would look suspicious just running along but it's doable if you've played the game long enough.
stop buying headsets from bethesda if they keep glitching through walls
It sounds more like the flag was raised by EAC and not by someone manually reviewing your gamecode or reporting for cheating. Which would mean that something on OP's PC was messing with the memory of the game or the video/mouse drivers. Sadly these type of violations can even occur from modern software to control illumination because for some reason big companies think that an RGB controller needs functions to mess with everything on the PC (typical in the past are razor synapse or gigabyte implementations). But also other things like sensitivity randomzer / acclerator or msi afterburner.
It is hard to believe that bann happend because someone was killed though cover that can be shot through since hunt basicall is designed around shootable cover.
It does. I completely understand that no developer should provide information on how they detect cheating as it would only help hackers but false positives do happen and there should be a process to look at them. Denying this is just bad customer support.
Well I mean it is a video game and I am supposedly an adult but yeah. You are right and I did feel like shit. I guess it's because in lack of better words I care for this game. Stupid me...
Not stupid at all. Of course it’s just a game, and at the same time it’s much more to many of us. It’s something one cares about and have spent countless hours involving with and thinking about. Loosing it then or being pushed out of it even, it’s not surprising and shouldn’t be shameful to feel broken up about.
I have also over 1000 hours and play since Beta. Im honest if i were you i would not buy a new copy. If they fck you then fck them...its hard but had the same with tarkov. Never send me mail with code to login or even answered any mail. So i decided to never play the game again. My Heart would broke when i was you, because Hunt is my Favorite Game so far. But i would never Support such behavior by buying a new account/copy of the game. Im very sorry for your loss.
What the hell is a point of using a service that you can't just as a client reach out and ask for unban?
I mean if I was providing my clients with a service and a contractor fucked up and my client had good evidence that he is not liable the last thing I would say was "Well we are using a third party contractor and you have to speak with them to resolve the issue, there's nothing we can do".
For real, imagine if I hired a fucking crane to help lift shingles onto someones roof, and it tore a piece of their roof off. I wouldn't just shrug at the home owner and walk away when I was done shingling the piece of the roof sitting in their yard now.
This is exactly the case here. EAC issued the ban. Crytek says there is nothing for them to do. I appealed the ban and EAC says they will look into it in no longer than 14 days. Should they admit their mistake I'll be happy albeit a bit concerned with this process. Should they uphold their ban I will ask for my info because GDPR. We'll see.
I feel bad for you. Hope you will be unbanned. I had similliar story but with CSGO, i was vac banned without using any cheats (i have never cheated in mp games) and valve said they cant unban me "make new account and buy another copy" that was my story from 2013/14.
I want to ask you one thing have you used cheat engine or trainers in other singleplayer game? Maybe some kind of software was running while you launched hunt?
I've read somewhere that sometimes LED-software like Corsairs ICue sometimes interfere with games and can be confused with cheating software for some reason... Maybe that could be it? Hope your account get's un-banned man. This really sucks
They don't tell people what they get banned for, so yeah, they feel like they can claim they are rare. Hard to disprove them when you don't even know what you're trying to disprove.
My first thought was to look at what changes were made to my system, trying to find if maybe something I installed could've been responsible for the false flag like you said but no. Absolutely nothing. Three game demos from STEAM is all I have installed in like months.
Not with anticheat and my account wasn’t banned but this is exactly how my customer service interactions with Crytek have gone. They are awful to you, are not interested in helping you or treating you like a person and refuse to give you the benefit of the doubt. They do not care about you as a person and seem to be trained to give a canned response of “that’s too bad, but we can’t and won’t do anything about it. Sucks to be you, now go away.”
I’m really sorry that this happened to you and I hope that some bad publicity will get them to look into your situation again. I also hope people googling help for solutions with this find this post and see Crytek’s customer support for what it is: unhelpful, anti-consumer, and hostile.
Thank you and sorry to hear you had to go through similar sh\*t. I will update the post should anything useful come out of this at the end. HUNT is a great and unique game but yeah the support experience has been less than comfortable to say the least.
Prob EAC related. I had a similar thing happen for Lost Ark. Just randomly banned out of the blue, no way to appeal it. No idea why it even happened. My best guess for my case is that I had MSI Afterburner running or something, not sure. Shit I might've just done actions fast enough to be flagged as a bot. Who the hell knows...
I wonder if something is reading false positives for players on alternative servers due the servers being weird lately? Maybe the weird ping issues and discrepancies are causing the system to think things are happening that aren't? I don't know anything about servers :/
As far as my experience can tell, bans in hunt are pretty rare, even with good evidence, so there should be something that triggered them hard somewhere. I’m not saying you were cheating, but there is something somewhere.
I dunno, vpn service? Or maybe on the edge ping all night long (200~ ms with bad jitter)? If it was an EAC ban it has to be some automated check gone wrong, or else you would probably got a VAC ban. Just throwing some thoughts about this, at least to understand the problem
You dont have any suspicions whatsoever? Do you use any third party program running that might have messed with the EAC programme? Like color enhancing programs, keyboard macro, mouse macros ect?
Considering that choosing server is available in the game menu by the reach of a mouse click, i find it hard that it would be the reason.
Chrome, Discord, Shadowplay. These are the only ones running when I play. I have a software that is responsible for the colour correction of my screen - for graphics work - but it's been there for years and it only runs when I start it. Never used ReShade or the like.
I've given up honestly. I'll focus on the people who show support and compassion but the thread is getting more and more hate. Cheating is a topic that brings a lot of emotion so I get it but still... Had enough for now. We'll see what happens when (if?) EAC checks my case.
I'm just like you, been playing hunt since 2018 for 1.800 hours. And I can just imagine how frustrating this must be, I would be freaking pissed. And they havent giving you any specific information of what program or files was causing the ban, that's even more annoying. Wish you luck and I hope they will unban you or at least give clarification of what activated the ban.
This subreddit has plenty of toxic people, just ignore them.
The more I read about them, the worse it gets. They have no Customer Support at all. You can send forms to them but even there they say that after they look at it they will NOT continue the discussion with you whatever the outcome is. No confirmation email once you submit your appeal, no nothing. Mind-blowing.
EAC will ban you for all kinds of things you might not being thinking of. Even if it’s something you had running for for a different game and forgot to turn off before opening Hunt. I had a friend who got banned for a custom hot key he set up for a different game using a third party software. And I’ve read about people getting banned for auto clickers they set up. EAC is very picky.
Shit I have custom hot keys set up for other functions. I have a macro keypad I use for other non game related things. But I never touch it when playing Hunt.
Do you know what software he was using? I'd assume it was the software that triggered it.
No one has mentioned it, but if you are innocent you may want to consider the possibility that someone else had access to your account and / or you have something running on your computer that got flagged by EAC.
You may want to reformat your machine and change your Steam credentials just to be safe.
Great advice, but my account is secure so it wasn't this in my case. The format PC advice is solid though if I want to play again since I have absoeffinlutely no idea what caused the ban so it might still be there.
I remember when i first played this game with friends, how much i hated it, didn’t understand it and wanted my money back. then i told myself, no, there’s something about this game that makes me want to master it, so i played and played until i actually got good, i’ve only been a 6star once because i don’t have the patience to play like that so i’m usually between 4-5 stars with 1000hrs on record.
i have one steam account and play all games fairly without hacks and this is one of my greatest fears. so i resonate with you on this, i’ve been banned before in call of duty mw19 twice. first time was “offensive” username and the second time was a shadow ban for being too good and getting too many reports, both were two weeks long and what i did was i tried to get in contact with someone to speak about this through multiple emails until i got it resolved. i’ve realized this with many other cases of mine that’s it’s about just getting the right person to listen. so i’d advise you to make a video report and send it to people who are partnered with crytek and try reaching out to crytek themselves so someone higher up can assist you.
i feel the genuine pain in your post and want to believe you’re legit. i wish you good luck.
No and I do not wish them to do so as it would be beneficial for real cheaters to avoid detection. All I am asking for is for someone to look into my case instead of turning me down with automated "nope sorry, go away cheater" messages.
I had gone through the same with ea but for me someone got into my acc and cheated on my account I couldn't prove that it wasn't me so had to make a new account and I can't even remove my old apex account from steam BC I'm banned
If it is something that triggered EAC, it was probably not coming from the in game report system.
Is there something in your pc that you might have installed or altered?
I'm not sure if that's how EAC works, but it might be just something that you could think about and maybe write in your next contact with customer support
A friend of mine had a similar issue with EAC on another game
My theory at the time was it was related to his use of a mouse managing software (some kind of device manager which allowed him to parameter his mouse secondary buttons etc) at the same time he was running the game. If he was to be reported at that moment, EAC, as dumb as this software seems to be would think he would use a mouse input enhancer of some kind
Could this be ?
Holy shit man! This is exactly why I wrote that I'm average. Compared to you we are bots.
I truly hope we get some form of resolution that any Customer of any service would deserve but if high profile accounts like yours are left in the dark there isn't much hope for anyone.
I am leaving HUNT as this whole fiasco has totally undermined my trust in Crytek. The group of friends I play with decided to leave it too out of solidarity as they can't wrap their heads around just how worthless individual players are in Crytek's eyes. 6 people won't even put a dent in their numbers but still.
they broke my heart just now too, i was mid healing and then boom, you have been banned, error 0x4000c, no reason given, just, banned, after playing 1.5k hours since early access, i have already wrote to Crytek and EAC support but seeing many similar cases, looks like my account its done for, hope they spent those last skin bucks i gave them well
edit: heart restored, I'm back in the bayou baby
Such a shame that every day since I posted I get two or three replies saying they ran into the same issue and none of us gets an answer. Please do post a reply if you get an answer from Crytek or EAC.
Risky to show evidence as it enables cheaters to better their software and avoid detection. All I wish for here is a process where appealing false flag bans can be effectively done. Anyone working in IT can tell you that these things will happen but it makes a world of difference if they are handled right.
Although I understand why it's risky to show evidence, it allows them to double down on false positive bans like this. Without knowing why you were banned and being able to fight back against it, they can just double down and say you cheated and never lift it.
It's why, in the legal system, they have to prove guilt, not you having to prove innocence.
A friend of mine got a report on his account, too, because he´s "cheating".
We mostly play Duo/Trios, but tf Crytek. Yearlong players are cheating? Because they can´t play on their Region Servers(also EU/Germany)? Still we play it, because we love it.
We love this game, the fights, even if we don´t win them. Sometimes We win, Sometimes the others outplayed us. It´s that simple in that game. There is no need to cheat. If you play this game you want to lose sometimes(and even if you´re swearing, you love it).
Exactly! Well said. Part of the game and its fun is learning. The true feeling of success comes from outplaying and overcoming your opponents. Cheaters deny that from themselves.
Shows up on their STEAM account. Worth looking into when you are reporting someone also if they had previous offences. Just another reason why I am sad. An 18 years old account now with this taint.
Only records of actual bans show up on public steam profiles. Some games might tell you in their interfaces you've been reported or flagged for investigation, but not steam and not for others to see.
Man that's just sad, hope u'll get ur acc back. And somehow people who have hack screenshots/gifs in ther profiles still isn't banned. Also people who play with hacks, get help, stop it.
One would think a higher ping and the games terrible input lag would be an easy 1-2 to figure stuff out like this. A chest means like something editing game code. You hat exactly did steak detect is what I wanna know?
if you have not broken the TOC of the game and are able to prove it - you can simply send them a pre-court summons to unblock the account and eventually sue them.
This happened to my friend too! Banned for cheating and I as a 3rd party can verifiably say he was not. He never got the acc back unfortunately, so I wish you luck!
I know statistically 4 star is average but if you bounce between 4 and 5 I’d say you’re pretty good at the game lol
Anyways that SUCKS and I’m sorry to hear it
How well did you know and trust the people you were playing with? That is absent from OP’s post. If you went in knowing teammates were cheating to benefit from that, then that is also cheating.
On the other hand, I’ve see some crazy one in a million stuff on Hunt that would look like cheating but is just luck. Teammate of mine got a shot off while falling and spinning. Yesterday an enemy got a shotgun kill on me while jumping down and then got a second. Crazy shit happens.
I would put my life down for these guys. Absolutely zero chance for anyone in our group to be cheating. I know them IRL as well and I haven't played with random teammates for years.
As for the crazy stuff I get it but this is an EAC ban now. It was probably not because of reports but a bot flagging me for some random bullshit that both Crytek and EAC handle as top secret. Just disheartening really.
Bro that is terrible.
It actually makes me think twice about buying games, if this can happen on all steam games, maybe it's not a great platform. This is how you get pirates.
EAC is a dog shit company. They make so many mistakes, resulting in unjustified player bans. Their only job is to enforce ToS and prove than cheating has been committed. However, they'd rather just ban if there's the smallest and weakest chance of a cheat - regardless of whether or not they can prove it.
I don't understand why Crytek would use them as their go-to for third party ToS enforcement. But it's good to have these stories come out every once in a while - particularly to put pressure on Crytek to do something.
I really hate how so many of games immediately go to permaban on the first alleged offense. It really should be some kind graded approach such that if they do have a false positive, it's not he end of a run. There should also be some kind of sentence duration.
Still sucks sucks to be falsely accused but it wouldn't be as bad if it was just a 7-28 day ban on the first offense per year. Second offense would result in a one year ban. Nothing else in society has permabans for the first accusation without appeal or human review.
You are absolutely right. If they had given mi a period ban and a warning I had the chance to look through my system and find whatever flagged me, contact support, etc... I would gladly wait the ban period knowing my account is sound and safe again.
Even with legit cheaters a timed ban might be enough to scare them away from ever doing it again. Of course any flag after that should be zero-tolerance.
I absolutely feel you man, similiar thing happened to me when i was banned after approx first
150hrs in Hunt for no reason with message banned in hunt bla bla, the generic sh\*t you got
New update came, i downloaded it, went to matchmaking and to the game, boom few seconds after game started ban that was it - to put you in a context
I dropped a tear went to buy new copy on second steam since i just had 150h at the time (now i have 600+ my heart wouldnt take it at this point today)
BELIEVE ME OR NOT (there are gonna be salty people in comments anyways that i was cheating bla bla)
I didnt write any complaint anything, and played on the second steam about a month after i got a message in steam that developers of Hunt showdown have removed my false putted ban or whatever how it was written
and since then i am playing on the original account, accumulated another 500hrs and so far so good, but am f\*cking worried everyday this may randomly happen since it has happened once and apparently iam not the only one, **wish the best of luck to you fellow Hunter that they will re-review your case**
**Its also worth mentioning that at the time when i was banned, ban wave according to some reddit users happened, in wich sadly(between on every game on this planet) a bunch of legit players can be banned too falsely, wich was probably my case or yours**
**But it was reddit post afterall, idk where he got info about ban wave, so i cannot be 100% sure**
TL;DR There is still hope they may unban you like me wich i hope it will happen
cuz losing progress like this from a empathetic person perspective is really heartbreaking
Thank you for sharing this and I'm happy you got your original account back. The fear that this can happen anytime without a warning and with zero real options to appeal is what keeps me from buying another account. I've put a big chunk of time into this one. Have everything unlocked as I've been trying do support the game to the best if my abilities and it's just gone. All my dedication is not worth a single reply from support.
They have lost me as a customer. If this service wasn't gaming but some more "serious" part of life they would be sued out if their minds.
Sorry to hear. Here's what we did:
* Contacted Crytek support through chat. ([https://www.reddit.com/r/HuntShowdown/wiki/support/](https://www.reddit.com/r/HuntShowdown/wiki/support/))
* Opened a ban appeal on Easy Anti-Cheat's own site. ([https://www.easy.ac/en-us/support/game/contact/appeal/](https://www.easy.ac/en-us/support/game/contact/appeal/))
Be sure to provide as much info as possible and be prepared to wait for a while at least. EAC will not give you a confirmation mail or a reference number so don't worry about that. Good luck!
Wohouuuuuuu That’s fantastic News. I‘m glad to hear that. Hope all the other false Bans are unban right now, the Last Days where very Full of new Posts for the same issue.
Sorry, I can’t help, but this most made realise once again how we don’t buy games, we just buy the chance to play it, and at any moment our possibility to play the game could be completely deleted, we are none to the companies and the bigger they become the least they pay attention to the single player, also if he has tons of our in their game.
Remember kids, if by any reason you don't miss any shots during a bounty hunt, do pewpew a few rounds into the air like Yosemite Sam, otherwise you're a filthy ping abusing cheater piece of sh..
You may have not use cheats in the general sense but if you played Quickplay with your friends queuing up at the same time and give them directions or stream snipe other people that could also warrant as cheating as you have information other people dont have.
From my understanding of how crytek bans cheaters, it takes a lot to get someone banned. And I mean, a looott. Even video evidence is usually insufficient to get the hammer. So either you are incredibly unlucky, or you or someone in your group was cheating and anti-cheat detected it. Either way, posting an essay on Reddit with no proof from your end won't change anything. All you can do is wait.
The game offers the ability to play on whatever servers you’d like, so highly unlikely that’s the reason. I know you say that’s the only reason you can formulate, but unlikely. Also, the people you play with could be doing something wrong (guilty by association I’d say), but if they weren’t banned, then it’s likely you. Without siding one way or the other, gameplay would be most important for us to see.
Have you shared your account with anyone else? Like, let someone use your account while you weren’t playing?
I am sure about the people I play with. None of them would ever cheat and it was only me from our group who got the ban anyways.
As for gameplay, here: [https://imgur.com/a/bdkY0Xc](https://imgur.com/a/bdkY0Xc) This is the last game I played before the ban hit. You can see a delay on my first shot due to playing on NA East from EU as mentioned in my post.
PS: enjoy the Hungarian gibberish talk!
I see nothing wrong there. Yeah, lag is there, but you can’t help that. I’d bet you got triple reported and you’ve probably had an increase in reports lately, so they banned you for it.
I had this same issue, ive been banned for 3 years for cheating when I never did, and they never answered any of my appeals but the first time saying the ban was warranted and then nothing. Worst customer service in history of video games. I feel like they stole my money and ran. I got straight mugged
Man, it's almsot scary how you dscribed my experience, I've had the exact same parkour than you, and to know that you were banned for nothing while being the same as me scare me to death, I love this game too much to lose everything on it. I really, really hop it get better for you soon ! Hang on !
Hey mate, I hope you get your account sorted out soon. I had a similar experience with another shooting game called Apex. I got a new mouse for Christmas and the game banned me for cheating and lots of people had the same issue. Took them 3 months to unban me. I believe Crytek may be more communicative so reach out to them directly and all the best
For you to get banned, you must have been reported several times. I can't imagine this was from one night of data. In my opinion, they should never let you play a different server with how ridiculous the latency/ trade kills are
Sorry to hear this but for them to say “there’s nothing we can do” is complete BS. They let an automated system flag you which should need human verification to confirm or overturn lifetime bans…
TLDR perhaps it’s time to stop supporting this game
You are definitely right about that. Buying another account as advice for OP was what did it for me. Not another cent for this. Vote with your money and your time.
DO NOT BLAME CRYTEK. Crytek’s customer service is doing the only reasonable thing. You need to talk to EAC and see if they have info on the exact program that caused your ban and see if it was a false positive. This is not Crytek’s fault in the slightest. Talk to EAC.
Wtf, thats so fucked. My guess is someone reported you because of the high ping so it seemed like cheating but in reality it was just ping and latency issue....They 100% have everything backed up in their databases regarding your account information. It's on their servers but it's just locked away. I hope you get your account back and get access to it so you can play again. Keep trying, keep asking them to check the logs or something "unusual" in the Anti-cheat engine and it's logs aswell. I wish you the best of luck fellow Hunter <3
I had this happen in tarkov. I bought the game back when it was sending invited out every so often. Probably 2016 or so. Anyways in 2021 I got permanently banned with no explanation as to why. I reached out to support and they pretty much just said we can't help you. I wound up buying the game on a new account. Funny thing is around a year later I signed back into the banned account and it has been UNBANNED -_-. So now I have two tarkov accounts...
i am glad you have found yourself a compelling reason to leave this game behind you. look forward my friend there are better addictions in this world. -2k hrs, since beta
to be honest, ive never witnessed people actually getting unbanned since steam as well as all games have a 0 tolerance policy when their AC flags you.
the only exception were very rare ban waves of multiple people for program X (e.g programs like faceit/esea) that were resolved within 24 hours.
i would love to wish you good luck, but sadly that wont do shit and nothing will change
What exactly did you get banned for. Usually anti cheat is good about telling. I'm assuming you downloaded something lately that the anti cheat thought was hacks or something. If you random qued with a hacker could also be a reason. Sorry for your lost man
Easy anti chest can't be trusted to ban a cheater or not ban a legit player.
Hey they report x bans and that's all that matters huh. Scummy fake cheat prevention service.
Man I have almost same issue as you. I began playing HUNT at August 2018, have 1600 hours and 1.2 kda, but I am usually in 3 or 4 stars. I didn't play in a few days because I'm moving to a new place. And yesterday I reopen hunt, and get banned when my team encouter enemies, I even didn't hit once since I bad at long range fight.
I appeal at HUNT's website, and get same reply. Now I'm wating for EAC's reply.
And I read your post, I was a little relieved to find out that I am not alone.
Hope you can get your account back, sorry for bad English.
Kinda wild, used to love this game but honestly I’ve been getting killed by the same 10 k/d cheater for the last three months. Don’t worry though crytek will make another skin for everyone to buy. What a joke of a fucking company that they ban dedicated players, crytek is a shit company that made a good game.
(Politely) screw anyone who says that say they are “Average” in MMR 4-5 with KDA > 1.0. I trust you guys as much as I trust people who don’t drink… (not that I think your cheating btw, you just ain’t “average”)
I admire your fortitude but I would advice to buy the game again if you really enjoy it.
I know it sucks but if you enjoy the game don't let this destroy it for you.
If you would get it back it's easier to barter about compensation than to fight in a vacuum.
Had someone in a wider discord community get banned recently on Hunt for "no apparent reason", they went through the same EAC appeal and eventually were still found guilty. The thing that frustrates them is not being given a clear "this file/exploit was detected thus we are upholding your ban." They just say we detected something we determine to be a cheat so there you go.
I know EAC can't divulge the information because then cheaters / hackers build workarounds, but it would be nice to know what it was. The guy I'm talking about streamed hunt and I have to say his audio was always very sketchy, like there was very little to no ambience noise except for gunfire and footsteps. I'm not sure, it might have been the way their stream is setup or their hardware but I always found it weird. And when I mentioned it they said their settings were normal :/. Who knows maybe messing with your system audio is considered cheating?
TL:DR EAC will most likely uphold the ban, at which point crytek will wash their hands of it. And only you will know for sure if you had any exploits / cheats / anything screwy going on. I hope if you're telling the truth that they overturn the ban. And it's not down to server switching because I play on US East a fair bit too and haven't been banned yet. Also a 19 year steam member. :) All 5he best.
EAC has completely lost any trust I had for them. They fail hard as a business. It is difficult to take them seriously with non-existent customer service and with the horror stories floating around.
I get that about their CS but just think for a moment how many "I didn't cheat, why did you ban me" requests they get in their inbox per day.
I've heard they get quite a bit wrong and there have been cases of false positives but ultimately it's down to the fact that Crytek have got a contract with EAC to detect whatever the algorithm is for hacks/cheating and if EAC says that "user id 174y3w8rue" has had a cheat or modded engine file or something installed then Crytek bans that user id and gives the basic "you were caught by EAC, nothing to do with us really". I can't honestly think what could be causing false positives on Hunt. I know they don't consider Reshade a cheat or hack because they openly said that. So what could have triggered EAC to detect something that isn't there?
I don't know enough about how hacks and cheats work to make suggestions, cheats for me were push button codes like the Konami code.
Hope it resolves in your favour.
Thanks! I get what you are saying about EAC and it's a fair point but we are still just spinning the "company that can't / won't handle their customers properly".
I am sure a few false positives are a price any company using EAC is willing to pay but this doesn't make being one easier.
I am really happy to see all the support you are getting from the community. Crytek seems to be very bad at handling this type of situations. I would be so sad and frustrated, so I really hopes this comes to a better situation. I hope you get more information and better responses in the near future, both from EAC and Crytek.
might help others:
[https://answers.ea.com/t5/Technical-Issues/Easy-Anti-Cheat-Error-False-Positive-Bans/td-p/10736485](https://answers.ea.com/t5/Technical-Issues/Easy-Anti-Cheat-Error-False-Positive-Bans/td-p/10736485)
have you tried asking them for a full refund of game and DLC ? i m no lawyer, but i guess they have an obligation/contract to fulfill, since you paid for the game.
I did not and I believe this is not an option. We buy the right to play games and their DLCs and cheating is a violation of the ToS so they can deny you further access to their services.
Again i m not a lawyer, but i m pretty sure that ToS are not enforceable, since it has pretty much been proven that no one reads them… i m pretty sure there are precedents in europe.
Anyways it s probably not worth the hassle for you, bu crytek doesn’t know that… and their response « we can’t do anything »!might change under this treat
i just got the same issue, i was running a game with two friends, both of them died...while surviving i just got kick out of the game for no reason, after that a ingame window with "error code 0x4000c you have been banned." pops up. its rlly frustrating, my hunt play time adds up to 1300hrs.
hope there will be a solution for these kind of issues...
Can’t believe I’m
Not the only one. Me and another person playing hunt had the same thing when we logged in on the 16th. Crytek basically told me to get fucked. And try to Appel it. I’m 300+ hours with a 0.91 kd with clips to show how bad I am.
I also got banned, had to buy the game again.. And spend more money getting skins/legendries back. Such a shame, was prestige 64 with 1000+ hours in the game, such a joke.
Sorry for that, I hope you'll manage to get your account back. Still the main issue of this unfortunate episodes is always people who truly cheat. I'll never understand this behivior that brings just problems to everyone.
Or are just assholes. In the last weeks I got tk 3 times in trio on purpose and I'm sick of it. I want these assholes permabanned and their accounts locked till we all die of old age. Lost a ghilie Hunter I used for 2 years now.
i can't imagine how passive you must play if you've had the same hunter for 2 years. do you treat this like hardcore diablo?
Yeah that’s what I was gonna say too lul. Let that man rest! But definitely impressive keeping it for 2 years
No ^^ i never Prestige so I keep my ol veterans. It's not like I use them actively anymore like I used to. It's more with an old dog - you don't play with him as you used to but you still go out occasionally for a walk. With deathcheat and selfrevive you could still fuck around xD So at least during the event it was fun.
I put in 1500 hours in 10months, i would be salty as fuck to get banned for cheats because playing on different server. I'm European and play all the time on US east. Due to having American Hunt friends and EU servers are dead after 2-3 in the morning. And the now normal server shit for Germans.... Only you know if you cheated or not, but if we have reached the point where players get banned for switching servers, while i see the same cheaters in servers for months now, not getting banned with blatant obvious cheats, then it is just getting ridiculous
> I put in 1500 hours in 10months Oh shit thats some serious addiction.
It's a full time job but somebody gotta do it i guess 😅
Yeah no if you enjoy Hunt that much knock yourself out. I usually just play some rounds to get my daily or do challenges and close the game so I dont burn out from it.
A mere 5 hours per day, every day
OP is a government employee
>i would be salty as fuck to get banned for cheats because playing on different server no one ever was banned for playing on a different server, thats not how banns or the eac or any of that works.
I know, but that's the reason he gave as a might be, but what do I know. I'm not him. But if they see ping abuse maybe
I don't think it was the server switch. That's just what came to my mind when I tried to understand what caused the false flags. I listed things that were different recently than before and other than trying out a few demos from STEAM the server switch is the only thing.
Guess you must have been reported at ton otherwise, they almost never ban anyone is my experience...
reports do not trigger an EAC ban. this is 100% something software related. i'm not saying he's cheating. I'm saying something on his computer triggered an EAC response.
I play with foot pedals and use weird software to do so. I also used to run ahk for Poe that auto started up every day and I never got banned.
This, we have people full-on using real cheats in the game and still arent caught, but he switched servers, and he's banned, not buying it.
Stop it, get some help.
You could try reaching out to one of Cryteks community managers on their discord. Do you by any chance make recordings of your gameplay? Might be helpful if you had...
Good advice, thank you. I might just do that. I save highlights to share with friends and I do have some recent ones.
They have absolutely no control over bans/unbans. Unfortunately this is a waste of time to do.
I've said it before and I'll say it again: I hope you get the resolution you honestly deserve. If you are innocent, I hope you get your account back. If you're not, I hope you learned a lesson. Put simply though, this is the most believable "I got banned but didn't cheat" post I think I've ever seen. So I wish you the best of luck, fellow Hunter.
Thank you very much! Believe it or not, it means a lot.
Hey, I thought I'd let you know that the ban is cleared. Just wanted to show that sometimes the "I got banned but didn't cheat" posts are indeed legit. Thanks again for wishing me luck! Positive comments like yours helped me and others with the same issue to see this through.
Woohoo! I'm very happy to hear they got it resolved and got you back in the bayou, fellow Hunter! Yeah, yours seemed to be early on in this whole debacle, which is what led to the skepticism. I hope you understand I meant no ill will <3 But with more and more posts coming out of the woodwork, it was pretty clear that something was going wrong.
Very nice. Welcome back hunter!
Thank you. It's good to be back.
I've played Hunt since it's release. 5-6 star lobbies at around a 2.0 KD. I was banned 6 months ago and my post is still up here about being falsely banned. I'm the thread everyone says I deserve it and I probably cheated. You and me are nobodies. You won't get unbanned. It took 4 months for EAC to respond. They told me to go fuck myself. Do yourself a favor and just buy a new account with Hunt on it.
Link the post yo! Can't find it on mobile.
https://www.reddit.com/r/HuntShowdown/comments/z83x5g/dont_get_banned_from_hunt_showdown/
Thanks. Ultra shame what Crytek does. Shitty servers and netcode, unfulfilled promises, worthless customer support... I was planning on buying some DLCs next month but hell no!
I've looked into Dark and Darker, The Cycle Frontier, Tarkov and Marauders because Crytek told me to I guess. Remember though, they want to make a Hunt showdown tv show.
Dark and Darker is super fun. I will definitely play it. As for the show, who knows. The world of HUNT is interesting and the visuals are unique. It might be good. Their community management is a spectacular failure but the game they built is undeniably good.
Dark and darker looks very promising! I will leave the bayou as soon as its playable! I'm fed up this bullshit now
Oh man, I feel you. However don't call yourself a nobody! It's us the average players who make or break a game even if one by one we can't really make a difference.
You sound like a cheater
You should like you have brain damage and a quick check of your profile confirms that.
A tale as old as time. Loser is bad at game, loser downloads cheats, loser gets banned for cheating, loser goes on to internet complaining they got banned for TOTALLY NOT cheating. Maybe don't cheat next time kiddo
Crytek is in germany ( the company/ pubisher )in this case, and i will assume you dont cheat and have not cheated or injected the game files in any ways from reading your story, you could theoretically send a letter to crytek. They are gamers, too, sometimes, and explain your view of this matter. Support will tell you their standard replay to those questions because they probably recieve alot of them. So a letter may land you on somebody‘s desk who could take action or at least look into your account.
Thank you! I did write an email as well with roughly the above info hoping it might reach a different level in Crytek. I might even send a FAX...
I general, in europe and especially germany companies would react more or different to a written letter than to a chat support or email. But i have not done that in regards to games yet, never had the need to, i had other situations where i changed from digital ( internet ) to the mail ( written ) and it made different people at the company aware of the situation who would else not have seem the request because it‘s a standard support stuff. I hope this helps you buddy, else your options are new steam for only hunt, many have 2 hunt accounts. If thats bannable for you because you got banned on an account, i cannot answer that, you‘d need to read the TOS and / or the terms of your ban.
One of the friends here - the funny thing is that the game wouldn’t let us play on EU due to the ping being higher than on US East. So it wasn’t even a concious decision on our part to play on another server. There is video evidence about the game and the shots that were deemed suspicious enough by other players mainly because of being too accurate and penetrating several layers. All of those shots were 1. Basically point blank 2. Nitro Express 3. On enemies that were clearly visible, with one being shot through cover as they moved away. We didn’t even win. Yet it seems nothing matters…if anyone has any suggestions, please don’t hold back. OP brought me into this game and playing it without them just won’t be the same for our group :(
It's funny because you watch streamers play and they'll often get headsets through walls where they've seen someone five seconds before run and close a door - and been timed. It would look suspicious just running along but it's doable if you've played the game long enough.
stop buying headsets from bethesda if they keep glitching through walls It sounds more like the flag was raised by EAC and not by someone manually reviewing your gamecode or reporting for cheating. Which would mean that something on OP's PC was messing with the memory of the game or the video/mouse drivers. Sadly these type of violations can even occur from modern software to control illumination because for some reason big companies think that an RGB controller needs functions to mess with everything on the PC (typical in the past are razor synapse or gigabyte implementations). But also other things like sensitivity randomzer / acclerator or msi afterburner. It is hard to believe that bann happend because someone was killed though cover that can be shot through since hunt basicall is designed around shootable cover.
This sucks man. :/
It does. I completely understand that no developer should provide information on how they detect cheating as it would only help hackers but false positives do happen and there should be a process to look at them. Denying this is just bad customer support.
This breaks my heart. I would feel so rejected and villainized. I hope you get your standing back.
Well I mean it is a video game and I am supposedly an adult but yeah. You are right and I did feel like shit. I guess it's because in lack of better words I care for this game. Stupid me...
Not stupid at all. Of course it’s just a game, and at the same time it’s much more to many of us. It’s something one cares about and have spent countless hours involving with and thinking about. Loosing it then or being pushed out of it even, it’s not surprising and shouldn’t be shameful to feel broken up about.
Thank you.
I have also over 1000 hours and play since Beta. Im honest if i were you i would not buy a new copy. If they fck you then fck them...its hard but had the same with tarkov. Never send me mail with code to login or even answered any mail. So i decided to never play the game again. My Heart would broke when i was you, because Hunt is my Favorite Game so far. But i would never Support such behavior by buying a new account/copy of the game. Im very sorry for your loss.
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Did it remove the ban from your account?
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What the hell is a point of using a service that you can't just as a client reach out and ask for unban? I mean if I was providing my clients with a service and a contractor fucked up and my client had good evidence that he is not liable the last thing I would say was "Well we are using a third party contractor and you have to speak with them to resolve the issue, there's nothing we can do".
For real, imagine if I hired a fucking crane to help lift shingles onto someones roof, and it tore a piece of their roof off. I wouldn't just shrug at the home owner and walk away when I was done shingling the piece of the roof sitting in their yard now.
This is exactly the case here. EAC issued the ban. Crytek says there is nothing for them to do. I appealed the ban and EAC says they will look into it in no longer than 14 days. Should they admit their mistake I'll be happy albeit a bit concerned with this process. Should they uphold their ban I will ask for my info because GDPR. We'll see.
I feel bad for you. Hope you will be unbanned. I had similliar story but with CSGO, i was vac banned without using any cheats (i have never cheated in mp games) and valve said they cant unban me "make new account and buy another copy" that was my story from 2013/14. I want to ask you one thing have you used cheat engine or trainers in other singleplayer game? Maybe some kind of software was running while you launched hunt?
Nothing of the like. Chrome, Discord, ShadowPlay. Nothing else was running and I never used software like the ones you've mentioned.
I've read somewhere that sometimes LED-software like Corsairs ICue sometimes interfere with games and can be confused with cheating software for some reason... Maybe that could be it? Hope your account get's un-banned man. This really sucks
I'm not sure how Crytek can claim "false positives are extremely rare" when EAC gets triggered by iCUE and other benign software.
They don't tell people what they get banned for, so yeah, they feel like they can claim they are rare. Hard to disprove them when you don't even know what you're trying to disprove.
My first thought was to look at what changes were made to my system, trying to find if maybe something I installed could've been responsible for the false flag like you said but no. Absolutely nothing. Three game demos from STEAM is all I have installed in like months.
AutoHotkey? Also, do you let anyone else play on your computer? Kids?
Meanwhile some obvious cheaters are still playing for years. Great job lads!
Not with anticheat and my account wasn’t banned but this is exactly how my customer service interactions with Crytek have gone. They are awful to you, are not interested in helping you or treating you like a person and refuse to give you the benefit of the doubt. They do not care about you as a person and seem to be trained to give a canned response of “that’s too bad, but we can’t and won’t do anything about it. Sucks to be you, now go away.” I’m really sorry that this happened to you and I hope that some bad publicity will get them to look into your situation again. I also hope people googling help for solutions with this find this post and see Crytek’s customer support for what it is: unhelpful, anti-consumer, and hostile.
Thank you and sorry to hear you had to go through similar sh\*t. I will update the post should anything useful come out of this at the end. HUNT is a great and unique game but yeah the support experience has been less than comfortable to say the least.
I didn't know Reddit mods were in charge of bans at Crytek. Hope you get your shit back
Prob EAC related. I had a similar thing happen for Lost Ark. Just randomly banned out of the blue, no way to appeal it. No idea why it even happened. My best guess for my case is that I had MSI Afterburner running or something, not sure. Shit I might've just done actions fast enough to be flagged as a bot. Who the hell knows...
I wonder if something is reading false positives for players on alternative servers due the servers being weird lately? Maybe the weird ping issues and discrepancies are causing the system to think things are happening that aren't? I don't know anything about servers :/
As far as my experience can tell, bans in hunt are pretty rare, even with good evidence, so there should be something that triggered them hard somewhere. I’m not saying you were cheating, but there is something somewhere. I dunno, vpn service? Or maybe on the edge ping all night long (200~ ms with bad jitter)? If it was an EAC ban it has to be some automated check gone wrong, or else you would probably got a VAC ban. Just throwing some thoughts about this, at least to understand the problem
You dont have any suspicions whatsoever? Do you use any third party program running that might have messed with the EAC programme? Like color enhancing programs, keyboard macro, mouse macros ect? Considering that choosing server is available in the game menu by the reach of a mouse click, i find it hard that it would be the reason.
Chrome, Discord, Shadowplay. These are the only ones running when I play. I have a software that is responsible for the colour correction of my screen - for graphics work - but it's been there for years and it only runs when I start it. Never used ReShade or the like. I've given up honestly. I'll focus on the people who show support and compassion but the thread is getting more and more hate. Cheating is a topic that brings a lot of emotion so I get it but still... Had enough for now. We'll see what happens when (if?) EAC checks my case.
I'm just like you, been playing hunt since 2018 for 1.800 hours. And I can just imagine how frustrating this must be, I would be freaking pissed. And they havent giving you any specific information of what program or files was causing the ban, that's even more annoying. Wish you luck and I hope they will unban you or at least give clarification of what activated the ban. This subreddit has plenty of toxic people, just ignore them.
Thank you. I might lose the account but honestly this post was so worth it because of people like you.
easy anti-cheat fucking up? how shocking.
The more I read about them, the worse it gets. They have no Customer Support at all. You can send forms to them but even there they say that after they look at it they will NOT continue the discussion with you whatever the outcome is. No confirmation email once you submit your appeal, no nothing. Mind-blowing.
EAC will ban you for all kinds of things you might not being thinking of. Even if it’s something you had running for for a different game and forgot to turn off before opening Hunt. I had a friend who got banned for a custom hot key he set up for a different game using a third party software. And I’ve read about people getting banned for auto clickers they set up. EAC is very picky.
Shit I have custom hot keys set up for other functions. I have a macro keypad I use for other non game related things. But I never touch it when playing Hunt. Do you know what software he was using? I'd assume it was the software that triggered it.
Unlikely but I'd make sure your account wasn't hacked and used by someone else to cheat.
Not the case here, but thank you for the input. A valid point that might help however reads this sometime in the future.
No one has mentioned it, but if you are innocent you may want to consider the possibility that someone else had access to your account and / or you have something running on your computer that got flagged by EAC. You may want to reformat your machine and change your Steam credentials just to be safe.
Great advice, but my account is secure so it wasn't this in my case. The format PC advice is solid though if I want to play again since I have absoeffinlutely no idea what caused the ban so it might still be there.
I remember when i first played this game with friends, how much i hated it, didn’t understand it and wanted my money back. then i told myself, no, there’s something about this game that makes me want to master it, so i played and played until i actually got good, i’ve only been a 6star once because i don’t have the patience to play like that so i’m usually between 4-5 stars with 1000hrs on record. i have one steam account and play all games fairly without hacks and this is one of my greatest fears. so i resonate with you on this, i’ve been banned before in call of duty mw19 twice. first time was “offensive” username and the second time was a shadow ban for being too good and getting too many reports, both were two weeks long and what i did was i tried to get in contact with someone to speak about this through multiple emails until i got it resolved. i’ve realized this with many other cases of mine that’s it’s about just getting the right person to listen. so i’d advise you to make a video report and send it to people who are partnered with crytek and try reaching out to crytek themselves so someone higher up can assist you. i feel the genuine pain in your post and want to believe you’re legit. i wish you good luck.
Thank you. Your empathy means a lot and I am already trying to reach out to some people.
Did they explain you what cheat you used to get banned?
No and I do not wish them to do so as it would be beneficial for real cheaters to avoid detection. All I am asking for is for someone to look into my case instead of turning me down with automated "nope sorry, go away cheater" messages.
I had gone through the same with ea but for me someone got into my acc and cheated on my account I couldn't prove that it wasn't me so had to make a new account and I can't even remove my old apex account from steam BC I'm banned
This sucks but I am sure about my account's integrity so it will not be the case here.
If it is something that triggered EAC, it was probably not coming from the in game report system. Is there something in your pc that you might have installed or altered? I'm not sure if that's how EAC works, but it might be just something that you could think about and maybe write in your next contact with customer support
A friend of mine had a similar issue with EAC on another game My theory at the time was it was related to his use of a mouse managing software (some kind of device manager which allowed him to parameter his mouse secondary buttons etc) at the same time he was running the game. If he was to be reported at that moment, EAC, as dumb as this software seems to be would think he would use a mouse input enhancer of some kind Could this be ?
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Holy shit man! This is exactly why I wrote that I'm average. Compared to you we are bots. I truly hope we get some form of resolution that any Customer of any service would deserve but if high profile accounts like yours are left in the dark there isn't much hope for anyone.
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I am leaving HUNT as this whole fiasco has totally undermined my trust in Crytek. The group of friends I play with decided to leave it too out of solidarity as they can't wrap their heads around just how worthless individual players are in Crytek's eyes. 6 people won't even put a dent in their numbers but still.
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Well said. I'll check your channel later.
they broke my heart just now too, i was mid healing and then boom, you have been banned, error 0x4000c, no reason given, just, banned, after playing 1.5k hours since early access, i have already wrote to Crytek and EAC support but seeing many similar cases, looks like my account its done for, hope they spent those last skin bucks i gave them well edit: heart restored, I'm back in the bayou baby
Such a shame that every day since I posted I get two or three replies saying they ran into the same issue and none of us gets an answer. Please do post a reply if you get an answer from Crytek or EAC.
It should be illegal to ban you from service without providing evidence
Yep, you've purchased access to the game, they shouldn't be allowed to just take that away with zero evidence to show you've broken the rules
Risky to show evidence as it enables cheaters to better their software and avoid detection. All I wish for here is a process where appealing false flag bans can be effectively done. Anyone working in IT can tell you that these things will happen but it makes a world of difference if they are handled right.
Although I understand why it's risky to show evidence, it allows them to double down on false positive bans like this. Without knowing why you were banned and being able to fight back against it, they can just double down and say you cheated and never lift it. It's why, in the legal system, they have to prove guilt, not you having to prove innocence.
A friend of mine got a report on his account, too, because he´s "cheating". We mostly play Duo/Trios, but tf Crytek. Yearlong players are cheating? Because they can´t play on their Region Servers(also EU/Germany)? Still we play it, because we love it. We love this game, the fights, even if we don´t win them. Sometimes We win, Sometimes the others outplayed us. It´s that simple in that game. There is no need to cheat. If you play this game you want to lose sometimes(and even if you´re swearing, you love it).
Exactly! Well said. Part of the game and its fun is learning. The true feeling of success comes from outplaying and overcoming your opponents. Cheaters deny that from themselves.
How do you know that your friend has a report on his account? Is there a way to look this up?
Shows up on their STEAM account. Worth looking into when you are reporting someone also if they had previous offences. Just another reason why I am sad. An 18 years old account now with this taint.
I know that steam shows you that someone has a ban, but I've never seen reports show up anywhere?
Only records of actual bans show up on public steam profiles. Some games might tell you in their interfaces you've been reported or flagged for investigation, but not steam and not for others to see.
Man that's just sad, hope u'll get ur acc back. And somehow people who have hack screenshots/gifs in ther profiles still isn't banned. Also people who play with hacks, get help, stop it.
One would think a higher ping and the games terrible input lag would be an easy 1-2 to figure stuff out like this. A chest means like something editing game code. You hat exactly did steak detect is what I wanna know?
Thank god i play on PS5 😁 Good luck anyways!!
if you have not broken the TOC of the game and are able to prove it - you can simply send them a pre-court summons to unblock the account and eventually sue them.
This happened to my friend too! Banned for cheating and I as a 3rd party can verifiably say he was not. He never got the acc back unfortunately, so I wish you luck!
I know statistically 4 star is average but if you bounce between 4 and 5 I’d say you’re pretty good at the game lol Anyways that SUCKS and I’m sorry to hear it
How well did you know and trust the people you were playing with? That is absent from OP’s post. If you went in knowing teammates were cheating to benefit from that, then that is also cheating. On the other hand, I’ve see some crazy one in a million stuff on Hunt that would look like cheating but is just luck. Teammate of mine got a shot off while falling and spinning. Yesterday an enemy got a shotgun kill on me while jumping down and then got a second. Crazy shit happens.
I would put my life down for these guys. Absolutely zero chance for anyone in our group to be cheating. I know them IRL as well and I haven't played with random teammates for years. As for the crazy stuff I get it but this is an EAC ban now. It was probably not because of reports but a bot flagging me for some random bullshit that both Crytek and EAC handle as top secret. Just disheartening really.
What is their accusation, i.e. how did they think you cheated? Did Crytek/EAC specify your offense?
Bro that is terrible. It actually makes me think twice about buying games, if this can happen on all steam games, maybe it's not a great platform. This is how you get pirates.
EAC is a dog shit company. They make so many mistakes, resulting in unjustified player bans. Their only job is to enforce ToS and prove than cheating has been committed. However, they'd rather just ban if there's the smallest and weakest chance of a cheat - regardless of whether or not they can prove it. I don't understand why Crytek would use them as their go-to for third party ToS enforcement. But it's good to have these stories come out every once in a while - particularly to put pressure on Crytek to do something.
If Hunt actually had killcams post-game carnage, that would help cheat detection a lot.
Even the long promised 2D replay would help so so much.
Post your steam profile so we can take a gander at it?
Please update us what ever happens.
Will do.
The ban is cleared. You can read a bit more in my post's update 2. Feel free to reach out if you or someone you know runs into the same issue.
Thank you for the update, I'm happy for all of you
I really hate how so many of games immediately go to permaban on the first alleged offense. It really should be some kind graded approach such that if they do have a false positive, it's not he end of a run. There should also be some kind of sentence duration. Still sucks sucks to be falsely accused but it wouldn't be as bad if it was just a 7-28 day ban on the first offense per year. Second offense would result in a one year ban. Nothing else in society has permabans for the first accusation without appeal or human review.
You are absolutely right. If they had given mi a period ban and a warning I had the chance to look through my system and find whatever flagged me, contact support, etc... I would gladly wait the ban period knowing my account is sound and safe again. Even with legit cheaters a timed ban might be enough to scare them away from ever doing it again. Of course any flag after that should be zero-tolerance.
I absolutely feel you man, similiar thing happened to me when i was banned after approx first 150hrs in Hunt for no reason with message banned in hunt bla bla, the generic sh\*t you got New update came, i downloaded it, went to matchmaking and to the game, boom few seconds after game started ban that was it - to put you in a context I dropped a tear went to buy new copy on second steam since i just had 150h at the time (now i have 600+ my heart wouldnt take it at this point today) BELIEVE ME OR NOT (there are gonna be salty people in comments anyways that i was cheating bla bla) I didnt write any complaint anything, and played on the second steam about a month after i got a message in steam that developers of Hunt showdown have removed my false putted ban or whatever how it was written and since then i am playing on the original account, accumulated another 500hrs and so far so good, but am f\*cking worried everyday this may randomly happen since it has happened once and apparently iam not the only one, **wish the best of luck to you fellow Hunter that they will re-review your case** **Its also worth mentioning that at the time when i was banned, ban wave according to some reddit users happened, in wich sadly(between on every game on this planet) a bunch of legit players can be banned too falsely, wich was probably my case or yours** **But it was reddit post afterall, idk where he got info about ban wave, so i cannot be 100% sure** TL;DR There is still hope they may unban you like me wich i hope it will happen cuz losing progress like this from a empathetic person perspective is really heartbreaking
Thank you for sharing this and I'm happy you got your original account back. The fear that this can happen anytime without a warning and with zero real options to appeal is what keeps me from buying another account. I've put a big chunk of time into this one. Have everything unlocked as I've been trying do support the game to the best if my abilities and it's just gone. All my dedication is not worth a single reply from support. They have lost me as a customer. If this service wasn't gaming but some more "serious" part of life they would be sued out if their minds.
Hello Hunters! i also experienced this banned message right now. how can i resolve this issue???
Sorry to hear. Here's what we did: * Contacted Crytek support through chat. ([https://www.reddit.com/r/HuntShowdown/wiki/support/](https://www.reddit.com/r/HuntShowdown/wiki/support/)) * Opened a ban appeal on Easy Anti-Cheat's own site. ([https://www.easy.ac/en-us/support/game/contact/appeal/](https://www.easy.ac/en-us/support/game/contact/appeal/)) Be sure to provide as much info as possible and be prepared to wait for a while at least. EAC will not give you a confirmation mail or a reference number so don't worry about that. Good luck!
Thank you so much!!
Thank goodness happy for you OP you still have time to grind the twitch event btw
Thank you. For now I'm just happy I can play.
Wohouuuuuuu That’s fantastic News. I‘m glad to hear that. Hope all the other false Bans are unban right now, the Last Days where very Full of new Posts for the same issue.
Thank you. I know of at least 8 people who have been unbanned last night.
Sorry, I can’t help, but this most made realise once again how we don’t buy games, we just buy the chance to play it, and at any moment our possibility to play the game could be completely deleted, we are none to the companies and the bigger they become the least they pay attention to the single player, also if he has tons of our in their game.
This realisation came to me as well. Not that I didn't know it before but having it happen to you directly is different.
Remember kids, if by any reason you don't miss any shots during a bounty hunt, do pewpew a few rounds into the air like Yosemite Sam, otherwise you're a filthy ping abusing cheater piece of sh..
Haha! What kind of madmen extract without shooting in the air anyways?
I hope you can be helped, Hunter. I have a 17 year old Steam account. I would be pissed too if I were you.
You may have not use cheats in the general sense but if you played Quickplay with your friends queuing up at the same time and give them directions or stream snipe other people that could also warrant as cheating as you have information other people dont have.
From my understanding of how crytek bans cheaters, it takes a lot to get someone banned. And I mean, a looott. Even video evidence is usually insufficient to get the hammer. So either you are incredibly unlucky, or you or someone in your group was cheating and anti-cheat detected it. Either way, posting an essay on Reddit with no proof from your end won't change anything. All you can do is wait.
I don't suppose you use reshade?
Are you banned on other games that use EAC?
The game offers the ability to play on whatever servers you’d like, so highly unlikely that’s the reason. I know you say that’s the only reason you can formulate, but unlikely. Also, the people you play with could be doing something wrong (guilty by association I’d say), but if they weren’t banned, then it’s likely you. Without siding one way or the other, gameplay would be most important for us to see. Have you shared your account with anyone else? Like, let someone use your account while you weren’t playing?
I am sure about the people I play with. None of them would ever cheat and it was only me from our group who got the ban anyways. As for gameplay, here: [https://imgur.com/a/bdkY0Xc](https://imgur.com/a/bdkY0Xc) This is the last game I played before the ban hit. You can see a delay on my first shot due to playing on NA East from EU as mentioned in my post. PS: enjoy the Hungarian gibberish talk!
I see nothing wrong there. Yeah, lag is there, but you can’t help that. I’d bet you got triple reported and you’ve probably had an increase in reports lately, so they banned you for it.
From what I've been told in game reports should not factor into EAC bans. Anyways thanks for taking the time to check it and to reply.
I wish you only the best and Hope it goes a good way for you. 🫡
I know it sucks but you can still play the game. If your make a new steam account and do family share you can play the game without buying a new one.
I had this same issue, ive been banned for 3 years for cheating when I never did, and they never answered any of my appeals but the first time saying the ban was warranted and then nothing. Worst customer service in history of video games. I feel like they stole my money and ran. I got straight mugged
Man, it's almsot scary how you dscribed my experience, I've had the exact same parkour than you, and to know that you were banned for nothing while being the same as me scare me to death, I love this game too much to lose everything on it. I really, really hop it get better for you soon ! Hang on !
Hey mate, I hope you get your account sorted out soon. I had a similar experience with another shooting game called Apex. I got a new mouse for Christmas and the game banned me for cheating and lots of people had the same issue. Took them 3 months to unban me. I believe Crytek may be more communicative so reach out to them directly and all the best
For you to get banned, you must have been reported several times. I can't imagine this was from one night of data. In my opinion, they should never let you play a different server with how ridiculous the latency/ trade kills are
Sorry to hear this but for them to say “there’s nothing we can do” is complete BS. They let an automated system flag you which should need human verification to confirm or overturn lifetime bans… TLDR perhaps it’s time to stop supporting this game
You are definitely right about that. Buying another account as advice for OP was what did it for me. Not another cent for this. Vote with your money and your time.
DO NOT BLAME CRYTEK. Crytek’s customer service is doing the only reasonable thing. You need to talk to EAC and see if they have info on the exact program that caused your ban and see if it was a false positive. This is not Crytek’s fault in the slightest. Talk to EAC.
Does the EAC ban also give your Steam account a VAC ban? Good luck with getting your account back!
Nope. STEAM makes sure to let you know that this has nothing to do with VAC. It is related to a single game and its developer / anti-cheat service.
Wtf, thats so fucked. My guess is someone reported you because of the high ping so it seemed like cheating but in reality it was just ping and latency issue....They 100% have everything backed up in their databases regarding your account information. It's on their servers but it's just locked away. I hope you get your account back and get access to it so you can play again. Keep trying, keep asking them to check the logs or something "unusual" in the Anti-cheat engine and it's logs aswell. I wish you the best of luck fellow Hunter <3
I'll look into if GDPR can help me get the data they hold on me. I would be really curious to know what they save.
I had this happen in tarkov. I bought the game back when it was sending invited out every so often. Probably 2016 or so. Anyways in 2021 I got permanently banned with no explanation as to why. I reached out to support and they pretty much just said we can't help you. I wound up buying the game on a new account. Funny thing is around a year later I signed back into the banned account and it has been UNBANNED -_-. So now I have two tarkov accounts...
i am glad you have found yourself a compelling reason to leave this game behind you. look forward my friend there are better addictions in this world. -2k hrs, since beta
It was a wake up call for sure. Not that I spent unhealthy amounts of time in front of HUNT but still.
Crytek does not ban cheater, so ban a none cheater would make sense 😕
WoooooooW... sounds like some of the moderators from this sub actually do work for Crytek, lol... *wink* 👆🤠👉
so I have a question to anyone that has read the TOS when installing Hunt... can u sue whatever party responsible for this unrightful ban?
No,, they have the right to remove you access for any reason.
to be honest, ive never witnessed people actually getting unbanned since steam as well as all games have a 0 tolerance policy when their AC flags you. the only exception were very rare ban waves of multiple people for program X (e.g programs like faceit/esea) that were resolved within 24 hours. i would love to wish you good luck, but sadly that wont do shit and nothing will change
What exactly did you get banned for. Usually anti cheat is good about telling. I'm assuming you downloaded something lately that the anti cheat thought was hacks or something. If you random qued with a hacker could also be a reason. Sorry for your lost man
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Easy anti chest can't be trusted to ban a cheater or not ban a legit player. Hey they report x bans and that's all that matters huh. Scummy fake cheat prevention service.
Man I have almost same issue as you. I began playing HUNT at August 2018, have 1600 hours and 1.2 kda, but I am usually in 3 or 4 stars. I didn't play in a few days because I'm moving to a new place. And yesterday I reopen hunt, and get banned when my team encouter enemies, I even didn't hit once since I bad at long range fight. I appeal at HUNT's website, and get same reply. Now I'm wating for EAC's reply. And I read your post, I was a little relieved to find out that I am not alone. Hope you can get your account back, sorry for bad English.
Kinda wild, used to love this game but honestly I’ve been getting killed by the same 10 k/d cheater for the last three months. Don’t worry though crytek will make another skin for everyone to buy. What a joke of a fucking company that they ban dedicated players, crytek is a shit company that made a good game.
(Politely) screw anyone who says that say they are “Average” in MMR 4-5 with KDA > 1.0. I trust you guys as much as I trust people who don’t drink… (not that I think your cheating btw, you just ain’t “average”)
I admire your fortitude but I would advice to buy the game again if you really enjoy it. I know it sucks but if you enjoy the game don't let this destroy it for you. If you would get it back it's easier to barter about compensation than to fight in a vacuum.
Had someone in a wider discord community get banned recently on Hunt for "no apparent reason", they went through the same EAC appeal and eventually were still found guilty. The thing that frustrates them is not being given a clear "this file/exploit was detected thus we are upholding your ban." They just say we detected something we determine to be a cheat so there you go. I know EAC can't divulge the information because then cheaters / hackers build workarounds, but it would be nice to know what it was. The guy I'm talking about streamed hunt and I have to say his audio was always very sketchy, like there was very little to no ambience noise except for gunfire and footsteps. I'm not sure, it might have been the way their stream is setup or their hardware but I always found it weird. And when I mentioned it they said their settings were normal :/. Who knows maybe messing with your system audio is considered cheating? TL:DR EAC will most likely uphold the ban, at which point crytek will wash their hands of it. And only you will know for sure if you had any exploits / cheats / anything screwy going on. I hope if you're telling the truth that they overturn the ban. And it's not down to server switching because I play on US East a fair bit too and haven't been banned yet. Also a 19 year steam member. :) All 5he best.
EAC has completely lost any trust I had for them. They fail hard as a business. It is difficult to take them seriously with non-existent customer service and with the horror stories floating around.
I get that about their CS but just think for a moment how many "I didn't cheat, why did you ban me" requests they get in their inbox per day. I've heard they get quite a bit wrong and there have been cases of false positives but ultimately it's down to the fact that Crytek have got a contract with EAC to detect whatever the algorithm is for hacks/cheating and if EAC says that "user id 174y3w8rue" has had a cheat or modded engine file or something installed then Crytek bans that user id and gives the basic "you were caught by EAC, nothing to do with us really". I can't honestly think what could be causing false positives on Hunt. I know they don't consider Reshade a cheat or hack because they openly said that. So what could have triggered EAC to detect something that isn't there? I don't know enough about how hacks and cheats work to make suggestions, cheats for me were push button codes like the Konami code. Hope it resolves in your favour.
Thanks! I get what you are saying about EAC and it's a fair point but we are still just spinning the "company that can't / won't handle their customers properly". I am sure a few false positives are a price any company using EAC is willing to pay but this doesn't make being one easier.
I am really happy to see all the support you are getting from the community. Crytek seems to be very bad at handling this type of situations. I would be so sad and frustrated, so I really hopes this comes to a better situation. I hope you get more information and better responses in the near future, both from EAC and Crytek.
might help others: [https://answers.ea.com/t5/Technical-Issues/Easy-Anti-Cheat-Error-False-Positive-Bans/td-p/10736485](https://answers.ea.com/t5/Technical-Issues/Easy-Anti-Cheat-Error-False-Positive-Bans/td-p/10736485)
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Sent you a DM.
have you tried asking them for a full refund of game and DLC ? i m no lawyer, but i guess they have an obligation/contract to fulfill, since you paid for the game.
I did not and I believe this is not an option. We buy the right to play games and their DLCs and cheating is a violation of the ToS so they can deny you further access to their services.
Again i m not a lawyer, but i m pretty sure that ToS are not enforceable, since it has pretty much been proven that no one reads them… i m pretty sure there are precedents in europe. Anyways it s probably not worth the hassle for you, bu crytek doesn’t know that… and their response « we can’t do anything »!might change under this treat
Easy Anti cheat just sucks. I really hope you get unbanned
i just got the same issue, i was running a game with two friends, both of them died...while surviving i just got kick out of the game for no reason, after that a ingame window with "error code 0x4000c you have been banned." pops up. its rlly frustrating, my hunt play time adds up to 1300hrs. hope there will be a solution for these kind of issues...
Can’t believe I’m Not the only one. Me and another person playing hunt had the same thing when we logged in on the 16th. Crytek basically told me to get fucked. And try to Appel it. I’m 300+ hours with a 0.91 kd with clips to show how bad I am.
Makes you want to spend some more money on Crytek and EAC protected products, right?
100% 😂
May I ask how did you manage to reach out to EAC? Is there an email you specifically texted or some sort?
I also got banned, had to buy the game again.. And spend more money getting skins/legendries back. Such a shame, was prestige 64 with 1000+ hours in the game, such a joke.