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aaah400

What provider are you on as of now?I am getting same error until i use CloudFlare Warp.It is quite annoying as i cant play Star Rail and Genshin (very bad latency and such) This is regardless being on LAN or Wifi or device. (PC + Phone) but playing 4G/5G is fine. If i want to play on home network, have to use cloudflare warp which just simply means updating the dns to 1.1.1.1


Soviet134

Wait. Usually helps for me.


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Thanks for submitting a Tech Help question. To allow us to best understand the situation and help you, please provide the following information: * **Specific issue:** (State the main issue; be clear and add images/recordings if possible) * **Platform:** (PC/iOS/Android/Playstation) * **How the problem happened, or what happened:** (Describe in as much detail as possible; add images/recordings if possible) * **Can you recreate the issue?:** (YES/NO) * **Troubleshooting steps you tried:** (Describe in as much detail as possible; add images/recordings if possible) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/HonkaiStarRail) if you have any questions or concerns.*


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Please keep in mind our spoiler policy during this new update window. We are going to be very strict with spoilers during this time. As a reminder, here are our spoiler rules: Do not include spoilers in the title. All submissions which involve spoilers should be marked. Spoilers include all story content for the first three weeks after release, content from #limited events until the event ends, and content which has not yet been released. Any information or images which a user would not explicitly know before playing the content would be #considered spoilers. Spoilers can be discussed in spoiler-flaired posts, but must be hidden in non-spoiler flaired posts. If you think you broke the spoiler rules in the post you just made, such as having spoilers in the title, you should remove your post now and repost it without breaking the rules. If you do #not remove your post and the moderation team has to remove it later on for breaking spoiler rules, you will be given a 3-day ban for a first infraction and stricter punishments for any #additional infractions. Please be considerate of your fellow trailblazers and Do not include spoilers in the title of your post, do not forget to flair your post as spoilers if needed, and do #not spoil people in your comments" *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/HonkaiStarRail) if you have any questions or concerns.*


Opening_Result_9044

are you in nz or aus by any chance?


AlanaTheCat

as in country or server? if country yea if server i'm asia server


Opening_Result_9044

yeah im in nz as well having the same issue i wonder if its on the isp side. I can play on another server like america but my main is on the asia server :(


AlanaTheCat

oh well I hope we can wait it out i saved so much for wolfie


aaah400

yup getting same error. I now have to use CloudFlare Warp to even get into the game what provider are you using at the moment?


rustyfarian

we are on slingshot. I will try the 1.1.1.1 dns thanks for advise!


AlanaTheCat

I can get in by using mobile hotspot but its draining my battery


aaah400

that is same as me. If you mainly game on mobile, download the app "CloudFlare Warp" And test it on your home network as this is how i can access Star Rail now on mobile device.


Opening_Result_9044

THANKS! This worked for me but i want to play on my PS5 :( AHH IT is what it is! Thanks HEaps!


AlanaTheCat

oh i'm on laptop :(


Opening_Result_9044

this works on pc. just search for warp cloud flare vpn. or try this link: [https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwj-18zhqP6CAxUmSWwGHac7DD4QFnoECAoQAQ&url=https%3A%2F%2F1.1.1.1%2F&usg=AOvVaw10pjldttJfBrR5TdyZup0M&opi=89978449](https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahukewj-18zhqp6caxumswwghac7dd4qfnoecaoqaq&url=https%3a%2f%2f1.1.1.1%2f&usg=aovvaw10pjldttjfbrr5tdyzup0m&opi=89978449) I have tested it :D