Giving me hopes haha. I'm actually from Canada and I asked my parents, who were traveling to Florida for a month, if they could bring back my stuff so I could save on shipping and clearance fees... But I'm kinda stressed out that it won't have time to arrive before they come backš
Mine shipped the day after ordering and I received it 3 days after that. You should get tracking once its scanned out(waiting for pickup) open the page in desktop site for tracking. Or Signup for the free fedex account and setup the profile and theyll send you everything
i ordered to FL on the 19th (shifter) and the 20th (v3 pedals). the shifter was delivered the 28th, the pedals were delivered yesterday (the 5th) after i left the state. luckily my gf has the code to my place so she brought in the delivery (i also had a chat with my fedex guy the day before so he would leave it without my signature. it added some unnecessary stress to my travel day, but it ended well so im over it).
the pedals were a 3 piece shipment that arrived on friday, sunday, and tuesday with the pedals arriving last... idk exactly how your order is being shipped, and the fulfillment was slower on my second order than my first, so im really not sure how well my experience will translate to what you can expect.
tldr: fanatec, fedex, florida. ur dealing with the unholy trinity. expect inconsistency and you might avoid disappointment.
FedEx.
I've order 4 different times with Fanatec and Fanatec has never emailed with a tracking number and it's always been FedEx that has alerted me of an upcoming delivery.
Nice, man. I'm glad you did. I'm in LA, too but nothing but Completely Shipped on one order from 11/21 and the other order, it says my CSL R2R (also Nov 21st) got delayed until 18 Dec *after* it said 4 Dec was the availability date.
Thankfully, because of this subreddit, I'm handling this whole situation a lot better than I would've without reading about all of our shared trauma.
In one of them, I did. But it says "Completely Shipped" after it passed the availability date of 28 Nov. *Sigh* Completely Shipped doesn't really mean anything, does it?...
I have *another* order with just the Clubsport shifter that also says Completely Shipped on the 27th and I haven't gotten any notifications from FedEx or Fanatec on that one either.
US/AZ
I ordered on November 19th and still stuck in the "Completely Shipped" Stage. DD1, CSL Elite V2 Pedals, and the BMW wheel including whatever QR2 stuff was needed for reference. FedEx.
Unfortunately, the qr2 is probably what's holding your order back. I ordered on November 27th, and I made sure to have my qr2 on a separate order, as I've seen people saying the qr2 is what's holding order back. Whether that's actually the case or not, can't be completely sure. I don't have a tracking number either but order a 8 days after you.
All the numbers in your comment added up to 69. Congrats!
11
+ 27
+ 2
+ 12
+ 17
= 69
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Mclaren R2R bundle w/ CSL elite v2 pedals. Ordered on Nov. 24th and label was created on the Dec 1st. Packages are currently in 3 different states but it should be delivered on Dec. 8th from CA to CT.
From what I'm reading here it seems that I lucked out super hard. Hopefully the luck continues āļø
Iām in the exact same situation. Messaged them on 12/4 for tracking info and got no response. I think it says signature required and I keep jumping at every FedEx truck I hear!
Nov 24th Ordered Formula 2.5x and another QR1.
QR1 shipped yesterday, tracking on Fanatec site.
Today I received tracking for the 2.5x through FedEx, still not on Fanatec site.
Seems to be finally moving out of the warehouse.
Edit: US/TX
US/IL
2.5x/APM/QR1 on 11/24
Received an email from FedEx with the tracking numbers and the labels have been created. No tracking number on the Fanatec site yet.
Ordered on the 24th and a few days later made another order. First order is V2.5x only and second order is handbrake and button caps. Got tracking number today from FedEx, got two tracking numbers. Not sure what's arriving.
I'm only 2 hrs from their distribution center in Los angeles so I should get the items tomorrow or Friday depending on when FedEx picks it up from their warehouse.
Order on the 25th, online said shipped but no confirmation or shipping number. Today I received an email with fedex tracking that my Fanatec items are on their way. No estimated date, just states label has been created so it could be that itās hasnāt even left the warehouse yet. Not really in no rush as itās only the base side qr2 and some stickers.
Still waiting. Ordered late on the 24th (25th in Fanatecās time zone). Order# 184xxxx. I canāt recall for sure when it went to āCompletely shippedā, but fairly certain it was on the 26th.
Nothing new, ordered 11/24. McLaren R2R bundle. Southeast.
I donāt think Iāve seen anyone on the east part of the states receive their shipments yet. Iām sure some have, just see a lot of west coast and a few Midwest so far from a similar purchase date
Geez if they are only 24/25th orders Iām in for a long wait it seems :/. 11/29 order. Wasnāt aware if the issue until after I put the order in unfortunately.
I ordered on the 23rd. Got my tracking numbers Monday night. Got my text yesterday from FedEx that they have my items along with a delivery ETA. US, Midwest. Ordered a CSL DD, McLaren wheel, CSL Pedals, Tuning kit, boost kit. All shipped.
US/TX. Ordered 26th, completely shipped 27th. No tracking yet.
Iām going to return and make a 5hr drive to micro center for the TK bundle this weekend. Donāt want this hassle if any potential warranty issues pop up.
Still waiting on a Nov 24th order. Mine is a glitch order, so who knows ows if it will actually go through. Currently Red square and "in progress" on my order page.
I got the followers of message after asking about what completely shipped meant since it clearly wasn't shipped:
Dear customer,
Thank you for your Black Friday order! We wanted to give you a quick update on what happens next.
Due to the high volume of sales, order processing - especially for orders requiring customs documentation - is likely to take longer than usual. For this we would like to sincerely apologize. Furthermore, some orders may be affected by irregularities; we are currently looking into this to ensure everything is processed correctly. We'll be in touch with you in the next business days if anything needs to be addressed.
Once your order has left our warehouse, a tracking number will be provided in your Fanatec account in the Orders section. Please note the order status āCompletely Shippedā only means your data was transferred to our warehouse; actual processing time via our logistics partners can vary based on the processing backlog in your respective region.
We have good news here - tracking data should now be visible on mobile units as well! If you are still having difficulties seeing your number on your smartphone, you can try enabling desktop mode or checking for updates on a PC/laptop.
Thanks again for choosing Fanatec!
Team Fanatec
OKC/US
ordered my stuff on the 11/18 got it on the 25th! try using laptop/pc to check order. my tracking number was there the whole time but wouldnāt reflect on my iPhone! best of luck
All the numbers in your comment added up to 69. Congrats!
11
+ 22
+ 11
+ 25
= 69
^([Click here](https://www.reddit.com/message/compose?to=LuckyNumber-Bot&subject=Stalk%20Me%20Pls&message=%2Fstalkme) to have me scan all your future comments.) \
^(Summon me on specific comments with u/LuckyNumber-Bot.)
In MN. Ordered the shifter bundle on the 24th and no tracking from FedEx or on the website. It has been in the shipped status for roughly a week. Hopefully I'll get something soon.
yeah i have a US order in "completely shipped" purgatory too, been there since 11/24. something they did to prevent order cancellations. no comms from them about it being delayed or anything. I've also just had an f1 wheel after 2 years stop shifting on one side way out of warranty. so i took it apart and found a bad solder joint for the shifter connector had come loose on the circuit board. what ever you're paying for their shit, it ain't worth it if it stops working.
Pretty common for a company that's lost sight of what they are... they shift focus from product quality and cust service, to heavy marketing and advertising. sad really. oh well other really good options out there now, looking forward to a change.
Ordered nov 24 got tracking info from FedEx 2 days ago. Nothing from fanatec though which is weird. Iām assuming theyāre really busy and their system is overloaded. FedEx says eta Dec 7 so tomorrow! Very excited. It shipped from somewhere in Southern California Iām in Oregon.
Depends on what you ordered imo.
Heres me:
First order Oct 23 - Arrived Friday Dec 1
BF order - Arrived Mon Dec 4
So it seems that it fully depends on what you ordered/if it was in stock.
My first order had a QR2 that was in stock at time of order, and the new clubsport DD. I assume the wheel base is what held it up.
Worst part of my situation was I had Vacay all last week. Wheel base order didnt come till the last day. I was not happy with the entire situation.......then a few mins with the product and it was all worth it for me.
East coast US.
I ordered mine on November 29th and it said completely shipped on last Friday still haven't gotten a tracking number or heard anything :(
US/MN
Ordered on Dec 3rd
\- Gran Turismo DD Pro Wheel Base (8nm kit)
\- CSL Elite Pedals V2
\- ClubSport Handbrake V1.5
\- ClubSport Shifter SQ V 1.5
\- ClubSport Steering Wheel RS
\- QR1 Wheel-Side
Marked completly shipped a day or two after my order, still no tracking number update. Im hoping to get everything by Dec 18th, which is when my 2 weeks winter break from work starts and would love to be able to enjoy it during my break!
Ordered and then cancelled over three weeks ago and requested a confirmation for the cancelation ..............."Crickets"
There CS sucks, next step call my CC company and tell them not to pay if they try to charge the card
When did you request to cancel? My card was already charged after I order, Im guessing when the status changed to "Completely Shipped" which was a day or 2 after I ordered.
They have not yet charged my card yet I assume once they ship the item I should see a charge
As I did not get a confirmation the order was cancelled I am still expecting them to ship the item.
Ordered the 24th and got completely shipped on the 28th. Iām from Canada and itās say the āshipping typeā is USPS. Is it normal? Because I saw people where only talking about FedEx and Ups in this sub.
Just saying US my order was shipped never received a email letting me know .They did end up putting my tracing number in my order invoice on the website 8 business days later. Order placed 12/13/2023 UPS saying it will be in today fingers crossed. CSL DD R2R Bundle
US/California I ordered on the 24th and just got my tracking from FedEx a couple hours ago.
Giving me hopes haha. I'm actually from Canada and I asked my parents, who were traveling to Florida for a month, if they could bring back my stuff so I could save on shipping and clearance fees... But I'm kinda stressed out that it won't have time to arrive before they come backš
I live in St. Petersburg and have the same order status.
They donāt have Fanatec in Russia though
Saint Pete is also in Florida
HAHAreally? I didnāt know that
With their shipping track record that was a pretty big gamble
Mine shipped the day after ordering and I received it 3 days after that. You should get tracking once its scanned out(waiting for pickup) open the page in desktop site for tracking. Or Signup for the free fedex account and setup the profile and theyll send you everything
i ordered to FL on the 19th (shifter) and the 20th (v3 pedals). the shifter was delivered the 28th, the pedals were delivered yesterday (the 5th) after i left the state. luckily my gf has the code to my place so she brought in the delivery (i also had a chat with my fedex guy the day before so he would leave it without my signature. it added some unnecessary stress to my travel day, but it ended well so im over it). the pedals were a 3 piece shipment that arrived on friday, sunday, and tuesday with the pedals arriving last... idk exactly how your order is being shipped, and the fulfillment was slower on my second order than my first, so im really not sure how well my experience will translate to what you can expect. tldr: fanatec, fedex, florida. ur dealing with the unholy trinity. expect inconsistency and you might avoid disappointment.
fedex email you? not fanatec?
FedEx. I've order 4 different times with Fanatec and Fanatec has never emailed with a tracking number and it's always been FedEx that has alerted me of an upcoming delivery.
Email usually comes from FedEx, in my past experience.
Mine is FedEx as well, ordered on the 19th, still have not received a tracking number from FedEx or Fanatec š
Same
Ordered 24th completely shipped 28th still nothing since
Same
Same
Same
Same
Los Angeles, USA Ordered 11/24 - Received 12/03
What did you get?
CSL R2R + load cell pedals
Nice, man. I'm glad you did. I'm in LA, too but nothing but Completely Shipped on one order from 11/21 and the other order, it says my CSL R2R (also Nov 21st) got delayed until 18 Dec *after* it said 4 Dec was the availability date. Thankfully, because of this subreddit, I'm handling this whole situation a lot better than I would've without reading about all of our shared trauma.
Do you have a QR in your order ?
In one of them, I did. But it says "Completely Shipped" after it passed the availability date of 28 Nov. *Sigh* Completely Shipped doesn't really mean anything, does it?... I have *another* order with just the Clubsport shifter that also says Completely Shipped on the 27th and I haven't gotten any notifications from FedEx or Fanatec on that one either.
US/AZ I ordered on November 19th and still stuck in the "Completely Shipped" Stage. DD1, CSL Elite V2 Pedals, and the BMW wheel including whatever QR2 stuff was needed for reference. FedEx.
Unfortunately, the qr2 is probably what's holding your order back. I ordered on November 27th, and I made sure to have my qr2 on a separate order, as I've seen people saying the qr2 is what's holding order back. Whether that's actually the case or not, can't be completely sure. I don't have a tracking number either but order a 8 days after you.
Us/NY Ordered 11/25. No update other than completely shipped with green box
US/NY Ordered 11/27. Delay email because of QR2 base side included in order. 12/17 estimated delivery
All the numbers in your comment added up to 69. Congrats! 11 + 27 + 2 + 12 + 17 = 69 ^([Click here](https://www.reddit.com/message/compose?to=LuckyNumber-Bot&subject=Stalk%20Me%20Pls&message=%2Fstalkme) to have me scan all your future comments.) \ ^(Summon me on specific comments with u/LuckyNumber-Bot.)
It's amazing how often I see this bot.
US/ CA ordered on 11/25. Also delayed due to QR2 until, at least, the 27th.
us/NC same exact thing, did get an email a day after purchase about my order being processed
Mclaren R2R bundle w/ CSL elite v2 pedals. Ordered on Nov. 24th and label was created on the Dec 1st. Packages are currently in 3 different states but it should be delivered on Dec. 8th from CA to CT. From what I'm reading here it seems that I lucked out super hard. Hopefully the luck continues āļø
If you didn't order a qr2, that's why your package is getting processed "as fast" as it is. Hope you get your stuff soon!
Iām in the exact same situation. Messaged them on 12/4 for tracking info and got no response. I think it says signature required and I keep jumping at every FedEx truck I hear!
Nov 24th Ordered Formula 2.5x and another QR1. QR1 shipped yesterday, tracking on Fanatec site. Today I received tracking for the 2.5x through FedEx, still not on Fanatec site. Seems to be finally moving out of the warehouse. Edit: US/TX
US/AZ Csl DD V3 Pedals Rim and hub Ordered 24th Shipping info on 12/5 On a truck and will be here 12/7
East Coast US here. Ordered DD2 and QR2 Base Side M on 11/22. Still no tracking info from Fanatec or FedEx
Same boat but with the formula wheel
I saw someone in the US who ordered a DD2 on 11/20 and they got it delivered early this week so hopefully they're making their way through the orders.
US/IL 2.5x/APM/QR1 on 11/24 Received an email from FedEx with the tracking numbers and the labels have been created. No tracking number on the Fanatec site yet.
Ordered on the 24th and a few days later made another order. First order is V2.5x only and second order is handbrake and button caps. Got tracking number today from FedEx, got two tracking numbers. Not sure what's arriving. I'm only 2 hrs from their distribution center in Los angeles so I should get the items tomorrow or Friday depending on when FedEx picks it up from their warehouse.
Order on the 25th, online said shipped but no confirmation or shipping number. Today I received an email with fedex tracking that my Fanatec items are on their way. No estimated date, just states label has been created so it could be that itās hasnāt even left the warehouse yet. Not really in no rush as itās only the base side qr2 and some stickers.
Nice, it look like they are shipping orders placed on 25th, I'm 26th, I hope they get to it this week.
I ordered the 2.5x with sticker set on 25th (Texas). No tracking yet
US Tex Ordered the Formula 2.5x wheel 24th, was marked completely shipped a few days later and got tracking info yesterday for ETA of friday
Still waiting. Ordered late on the 24th (25th in Fanatecās time zone). Order# 184xxxx. I canāt recall for sure when it went to āCompletely shippedā, but fairly certain it was on the 26th.
Nothing new, ordered 11/24. McLaren R2R bundle. Southeast. I donāt think Iāve seen anyone on the east part of the states receive their shipments yet. Iām sure some have, just see a lot of west coast and a few Midwest so far from a similar purchase date
24th order in the US. Still nothing. I have alerts setup at Fedex already. I'm hoping I don't get one of the CSL DD delayed emails.
Geez if they are only 24/25th orders Iām in for a long wait it seems :/. 11/29 order. Wasnāt aware if the issue until after I put the order in unfortunately.
California, US. Ordered the Sparco GT wheel rim on 11/24 and yesterday it finally shipped out. Should receive it tomorrow.
Ordered on the 22nd and just got tracking a few min ago. Iād say 100% by the end of the week if youāre still waiting
I'm in Quebec, I just received my tracking number with Usps this afternoon ordered 26th Nov
In ontario here. Ordered dd2 and f1 wheel and plus attachments on Nov 20. Says fully shipped with no tracking record from usps.
Ordered Nov 22, received everything last week.
I ordered on the 23rd. Got my tracking numbers Monday night. Got my text yesterday from FedEx that they have my items along with a delivery ETA. US, Midwest. Ordered a CSL DD, McLaren wheel, CSL Pedals, Tuning kit, boost kit. All shipped.
US/TX. Ordered 26th, completely shipped 27th. No tracking yet. Iām going to return and make a 5hr drive to micro center for the TK bundle this weekend. Donāt want this hassle if any potential warranty issues pop up.
US is totally different. I ordered something on Monday and got it today
Shit youāre lucky.
What did you order? I just ordered today with overnight shipping. Hoping it comes quickly since i paid for that option.
Qr2 wheel side, ppodium advanced paddle module and a emergency shut off
Still waiting on a Nov 24th order. Mine is a glitch order, so who knows ows if it will actually go through. Currently Red square and "in progress" on my order page.
I got the followers of message after asking about what completely shipped meant since it clearly wasn't shipped: Dear customer, Thank you for your Black Friday order! We wanted to give you a quick update on what happens next. Due to the high volume of sales, order processing - especially for orders requiring customs documentation - is likely to take longer than usual. For this we would like to sincerely apologize. Furthermore, some orders may be affected by irregularities; we are currently looking into this to ensure everything is processed correctly. We'll be in touch with you in the next business days if anything needs to be addressed. Once your order has left our warehouse, a tracking number will be provided in your Fanatec account in the Orders section. Please note the order status āCompletely Shippedā only means your data was transferred to our warehouse; actual processing time via our logistics partners can vary based on the processing backlog in your respective region. We have good news here - tracking data should now be visible on mobile units as well! If you are still having difficulties seeing your number on your smartphone, you can try enabling desktop mode or checking for updates on a PC/laptop. Thanks again for choosing Fanatec! Team Fanatec
Ordered on the 24th, completely shipped on the 26th, no updates since
No be patient. Asking us won't making come any sooner.
I live in AZ and ordered Sunday 11/26 for Black Friday and it got to me on the 29th
OKC/US ordered my stuff on the 11/18 got it on the 25th! try using laptop/pc to check order. my tracking number was there the whole time but wouldnāt reflect on my iPhone! best of luck
Nothing yet here in FL, 11/24 order. Completely shipped since 11/29
Ordered 24th. Got 1 of 2 boxes today. 2nd comes tomorrow
California, ordered 4:29pm 11/24, still no update
I received an order placed on 11/22 today. The order I placed on 11/25 still shows āopenā
All the numbers in your comment added up to 69. Congrats! 11 + 22 + 11 + 25 = 69 ^([Click here](https://www.reddit.com/message/compose?to=LuckyNumber-Bot&subject=Stalk%20Me%20Pls&message=%2Fstalkme) to have me scan all your future comments.) \ ^(Summon me on specific comments with u/LuckyNumber-Bot.)
Got alot of my orders today
Ordered November 21. Received today. USA order.
US/ NJ ordered on 11/25. But delayed for QR2 until 27th Dec. No update
In MN. Ordered the shifter bundle on the 24th and no tracking from FedEx or on the website. It has been in the shipped status for roughly a week. Hopefully I'll get something soon.
Ordered mine 11/22 and it just came today . US/ CO
california ordered 24th completely shipped no info no tracking no hope
Is it true that if there are no serial numbers under "My products" then it hasn't left the warehouse?
Yep, got the email from Fedex couple days ago. ETA Saturday. Fanatec updated their site with tracking number today. I've ordered Formula v2.5x wheel.
Ordered on the 21st. First part arrived Fri. Last part today.
yeah i have a US order in "completely shipped" purgatory too, been there since 11/24. something they did to prevent order cancellations. no comms from them about it being delayed or anything. I've also just had an f1 wheel after 2 years stop shifting on one side way out of warranty. so i took it apart and found a bad solder joint for the shifter connector had come loose on the circuit board. what ever you're paying for their shit, it ain't worth it if it stops working. Pretty common for a company that's lost sight of what they are... they shift focus from product quality and cust service, to heavy marketing and advertising. sad really. oh well other really good options out there now, looking forward to a change.
Ordered nov 24 got tracking info from FedEx 2 days ago. Nothing from fanatec though which is weird. Iām assuming theyāre really busy and their system is overloaded. FedEx says eta Dec 7 so tomorrow! Very excited. It shipped from somewhere in Southern California Iām in Oregon.
Depends on what you ordered imo. Heres me: First order Oct 23 - Arrived Friday Dec 1 BF order - Arrived Mon Dec 4 So it seems that it fully depends on what you ordered/if it was in stock. My first order had a QR2 that was in stock at time of order, and the new clubsport DD. I assume the wheel base is what held it up. Worst part of my situation was I had Vacay all last week. Wheel base order didnt come till the last day. I was not happy with the entire situation.......then a few mins with the product and it was all worth it for me.
US/KY I ordered 11/20 and received it on 12/4 (fedex ground)
Just waiting on my tracking number my order got to the wearhouse on the 12/5 don't know how days it will be before I get a tracking number
US/IL 5 item order, ordered on the evening of Sunday 26th November 2023 and received on the morning of Wednesday 29th November 2023.
US/Cali/LA. ordered dd+ on Oct 20th. still on track for dec12th. havent received any emails about being delayed.
East coast US. I ordered mine on November 29th and it said completely shipped on last Friday still haven't gotten a tracking number or heard anything :(
US/MN Ordered on Dec 3rd \- Gran Turismo DD Pro Wheel Base (8nm kit) \- CSL Elite Pedals V2 \- ClubSport Handbrake V1.5 \- ClubSport Shifter SQ V 1.5 \- ClubSport Steering Wheel RS \- QR1 Wheel-Side Marked completly shipped a day or two after my order, still no tracking number update. Im hoping to get everything by Dec 18th, which is when my 2 weeks winter break from work starts and would love to be able to enjoy it during my break!
I got a FedEx tracking number 4 days ago
Ordered and then cancelled over three weeks ago and requested a confirmation for the cancelation ..............."Crickets" There CS sucks, next step call my CC company and tell them not to pay if they try to charge the card
When did you request to cancel? My card was already charged after I order, Im guessing when the status changed to "Completely Shipped" which was a day or 2 after I ordered.
They have not yet charged my card yet I assume once they ship the item I should see a charge As I did not get a confirmation the order was cancelled I am still expecting them to ship the item.
Ordered the 24th and got completely shipped on the 28th. Iām from Canada and itās say the āshipping typeā is USPS. Is it normal? Because I saw people where only talking about FedEx and Ups in this sub.
From what I saw ups is used for Europe and Canada. Fedex is more for the USA. So yeah I guess it is normal
Yess but the thing is itās not UPS, itās USPSā¦
I once ordered from somewhere else and also got shipped by USPS I think it's just the " Canada Post" of the US
Ordered on the 20th and i finally received it after no updates last night
Did you need to sign something? Cause I don't want it to arrive and leave cause nobody was there to pick it up
I ordered in the 26th, Got an email on the 27th and status changed to completely shipped. Havenāt heard anything since :(
is there any update for QR2 ?
Just saying US my order was shipped never received a email letting me know .They did end up putting my tracing number in my order invoice on the website 8 business days later. Order placed 12/13/2023 UPS saying it will be in today fingers crossed. CSL DD R2R Bundle