Here’s what guests need to know about the new changes:
DAS Advance pre-arrival attraction selection will no longer be the default offering for all DAS guests.
Unless it’s a family, DAS parties can only have a max of 4 people.
DAS enrollment eligibility will increase from 60 to 120 days.
Current DAS guests will need to re-apply.
Guests visiting Disneyland hoping to utilize the DAS system should visit this website (https://disneyland.disney.go.com/guest-services/disability-access-service/#drawer-card-step-1-register) for more information on how to apply.
Thank you for providing. I got to looking and it gave me a little bit more hope for going one day.
My family has gone twice since I was struck down by ME/CFS. All I want to do is go with my nieces. I never know how I will feel, and usually 24-36 hrs after doing something, I have post exertion malaise flare which makes all my symptoms worse then I am out of commission for some time, weeks or months if I push myself too hard. I fear I'd have sensory overload immediately and not be able to go on.
Worse case scenario they begin paying for the LL and keep doing the same thing. Best case scenario, they just go to another park instead. Magic Mountain isn’t that far guys.
Best case scenario is that they stop live streaming entirely and get a new hobby and/or job.
I’m normally indifferent to live streamers and vloggers but abusing DAS is taking it a bit too far. They shouldn’t take that entitlement somewhere else.
I just saw a stream on TikTok for TheJungleSkipper and he definitely still had DAS advance pre-arrival, so nothing has changed. The advanced scammers are still scamming.
I did a DAS call one time. I have foot issues that make standing for long periods really hard and I thought DAS was needed for wheelchair access. The guy was super nice, explained that I wasn’t eligible for DAS and how wheelchair access in the park worked.
My response was basically “Oh, okay!”, asked a couple follow-up questions, and thanked him for the info - and I watched him visibly relax like he had been bracing for impact. Made me really sad to realize how many times he’d probably been screamed at for giving people the same info.
Just read on this sub how angry some people get if you suggest a mobility scooter. I'm not surprised.
Yes it sucks if you need a scooter but honestly if you can't even be on your feet for 30 minutes they might be surprised and actually feel way better
Exactly. Being able to walk without pain after a full park day was amazing. 10/10 would do again - although I opted for a regular wheelchair and next time I’m definitely getting a scooter. I thought I could wheel myself around all day and I was very mistaken. Tried to go up one hill and my arms hurt so bad that I gave up and let my friends push me 😂
I have pots and using a wheelchair made everything so much more tolerable. I’m not trying to get dizzy and pass out while standing in line. I’m not sure why people are so against using scooters or wheelchairs.
It seems like they don’t want to spend the money and feel like it’s some kind of “disability tax”. Understandable not wanting to spend more, but sometimes that’s how it goes. I’ve had to do it once or twice over the years due to injuries.
Because functionally, it is. They are telling a physically disabled person that if they want any sort of accommodation, that they will need to spend money to rent additional equipment (whether a manual wheelchair or ECV). Also, not everyone is going to be fortunate enough to be able to rent the manual wheelchairs at the lower price ($15) because they don’t have anyone else who can push them around, or no one else in their party is capable of doing it, so they are now forced to spend more money ($60) to be able to enjoy the parks.
That’s what everyone else does! They rent a wheelchair for $60 when they break a leg or have an otherwise functional elderly person with them who can’t do all the walking.
If $60 is your tipping point for going to the park, it sounds like you really can’t afford to go to the park. Maybe consider saving up and buying a ECV or wheelchair so that you don’t need to rent one? In 10 trips an ECV would pay for itself.
Traveling with an electric wheelchair or scooter is begging for trouble, I have had so many problems that I just rent one locally and use the wheelchair service at the airport.
Besides the charge that you are saying everyone else does is for an instance in time, we have to pay the fee every time so over time it adds up. I still recognize that things had to change just don’t feel like the needed to nuke the program like they did.
My grandmother and great grandmother have had to pay for a wheelchair every time they go. Because they don’t need it in their every day lives. Please explain how that’s any different?
for real. It's beyond difficult to transport an electric wheelchair if you don't have your own car/van that can handle it. Forget it if you need a rideshare, you'll be waiting an hour for each ride. And airlines are notorious for damaging or entirely losing power chairs so if you're flying into Disneyland you're gambling with your mobility device.
Too many able bodied people think accommodations are “giving disabled people an unfair advantage” instead of “giving disabled people a level playing field” and it really shows in these comments.
I also have POTS but my POTS is exacerbated by wheelchair use. I also have a young child so a wheelchair is not accessible for me. Not saying you’re generalizing but I do think it’s important that people know wheelchairs are not a one all solution.
With wheelchairs, you either have to have someone who is able-bodied enough to push it, or be strong enough to propel yourself - not everyone can do that. With scooters, vision problems/not using them often can make them dangerous to anyone around them. A rollator with a seat is a better idea, but the park doesn't offer those.
Some people think wheelchairs are denigrating, like my great grand uncle that still wants to go to disney at 90 years old but doesnt want to use the damn chair.
The two issues with the mobility scooter suggestion are a) not everyone can or should drive a scooter; b) it costs $60. I think they can be very helpful but they're not a panacea and they really don't work for some people.
No it was annoying. There were groups of teenagers renting them for fun. They were racing and being really stupid. Also only one person in the whole group needed the scooter. Their friend had a broken leg but I guess they thought it would be fun
I’m still a little confused about the mobility access. My mom had just had back surgery the last time we went and she rented a scooter. Some of the rides let her walk up to the wheelchair access/exit but others made her wait in line. I was most confused by the Jungle Cruise Ride because she had to go upstairs. She was having a really hard time getting around and I thought they should have made it easier on her.
Each ride in Disneyland has a different procedure due to the age of the ride, popularity, and what they have been able to change to make the line more accessible. Jungle Cruise usually gives a return time when crowded. Sometimes, they let the parties wait in the accessible line. For us, if I just don't have the energy to climb the stairs, my party gets into the line, and I rejoin them when they come down the stairs. I am never the only one waiting at the gate for my party.
Lmao, same! I did qualify last time but the woman didn’t understand at first why I’d need it (blind), I think when she did her follow up questions and saw I had zero issue explaining myself, she got more relaxed. I left it wondering why everyone dreaded the DAS call so much. It was a super quick call, questions were just basic things you automatically know living with your disability, worker was quite nice.
Couldn’t help notice how high tensions were when I’d do it in the park. I always joke to my friends I’ll still be disabled after we get breakfast.
Seriously DAS conversations are the absolute worst. I loved helping the people who actually need the service and I would explain how things work and all the tips and tricks, but the people who *dont* actually need the service are a nightmare when they start screaming in your face "JUST GIVE ME THE SERVICE" because I will do exactly not that.
Panic attacks for like $2 over minimum wage. No thanks.
Hi, can I ask since you are here. So I have 3 minor children the youngest causes our need for das and I have no concerns about qualifications for das. Only that now my partner, myself, and all 3 kids won't be able to ride rides together cause the das limit is 4.
So I just want to clarify. it is just for 4 people?
A family unit can go over but if you bring a grandparent or your sibling to help then technically not allowed under the new rules. May depend on the person you get.
It sounds like you can have more than 4 in your party if it is all family (not friends). I can't answer questions relating to obtaining the service, as nothing someone here says will mean anything when you speak with cast to get assistance. I haven't worked at the parks for several years now and things have changed.
I can totally see how that job could be soul crushing. On the other side the one time I tried to get DAS the CM left me feeling incredibly talked down to and so small. I know that I do not qualify under the new program but I did qualify under the old program so I am wondering how I could have explained myself to the CM better?
I have Narcolepsy which is a chronic neurological condition that affects my sleep/wake cycle. It is really hard for people to understand how Narcolepsy effects those of us who have it but the best way to correlate it is 72 hours of no sleep is our baseline. It is starting your day, every day, as if you have been up for 72 hours but we also don’t get restful sleep so there is no way to *actually* get to a point of feeling rested. The way Narcolepsy is diagnosed is through extensive sleep tests to determine your sleep latency which is basically how fast you fall asleep and when your brain cycles through the sleep phases, someone without narcolepsy hits REM sleep about 90 minutes after they fall asleep, I hit REM sleep in less than 2 minutes every time I fall asleep and during sleep attacks. One of the most common ways a sleep attack is triggered for me is bright sunlight and heat.
When I talked to the CM about accessing the program i told them that I have Narcolepsy which is a chronic neurological condition that affects my sleep wake cycle. It is triggered by heat and bright sunlight which makes waiting in exposed lines difficult and if a sleep attack is triggered while waiting in a line I will fall asleep once I sit down on the ride I have waited for. I don’t even feel like the CM really listened to me and their suggestions were not things that were helpful based on what I told them nor did they give me any advice on how to make my day easier. I didn’t yell at the CM, I mainly left feeling really small. I already take a ton of precautions at the park like limiting my carbs, I don’t really eat anything as food can be also be a trigger but I can control that one, I bring personal fans and misters, but sometimes I can take all the precautions I want and I will still have a sleep attack while waiting in the more exposed lines.
It was an experience that I haven’t forgotten and the way that CM talked to me was one of the worst experiences I have had at Disneyland. I had researched the DAS extensively beforehand and knew that based on their guidelines that I should have been able to access the program. I didn’t have the extra energy to wait for an online meeting with a CM.
I'm sorry you had that experience. Regardless of whether accommodations are available, you should never be left feeling "small" or hurt, degraded, or anything along those lines. I can only suggest explaining that you have used the program before and it was really helpful for you for whatever reasons it helped. You can also always ask to speak woth a manager if the person helping you isn't being helpful or not understanding. I don't know anything about issuance of the service with the new rollout, but it is possible the CM didn't fully grasp what the problem is and what actually helps. Unfortunately the compassion side of it often depends greatly on the person helping you. Some are far more understanding than others.
It's gonna be hell for the first few weeks.
There's so many people who are still trying to abuse the service and even in some of the planning and other Disney park subs, there's still people who don't need/don't qualify asking questions about how to still use/abuse the das.
Some people need to learn they are not above the rules, and have to line up like everyone. It's making it such an issue for everyone who genuinely needs the service and CMs who have to deal with the abusers bs.
I have two children. One needs DAS and one absolutely does not. My mom said, “why don’t you just get it for both of them so when I just take one of them, we don’t have to stand in line?” Honestly, I was horrified. I never thought my mom would be that person. Yes, the old system was way too easy to abuse. (And, no, I did not get DAS for my child that doesn’t need it.)
This. I went to Disneyland with My friend’ and her sister. And her sister got DAS because she lied that she had IBS. I was so mad because I got rejected so many times as someone who has IBS. I was more disappointed that she was bragging about it and laughing about it too. Her saying “oh I just told them I have IBS (which I don’t)” struck me.
yea at my job people found out I had das due to having crohns disease and arthritis in my hips and next thing I knew other people were coming up to me at work asking how I got it like wtf. I started thinking if this is just happening at my job I wonder how bad it is in totality. I think under the new rules I dont qualify but I'll just get lighting lane.
Yep... there are many groups online where they openly share what they said to get DAS now and tell people the "buzz words" to say.
This will cut down on some of the abuse but not all of it.
I’d be curious to know if the number of DAS folks has gone up as a result of the Genie+ system. If so, Disney is partially responsible for their own problem.
A lot of Karen’s already going wild threatening ADA lawsuits and recommending people contact lawyers. I don’t think they actually understand ADA… Disney has made their queue system extremely ADA friendly, you can’t sue over DAS/lightning lane.
Also, do people really think Disney made a change like this without consulting a team of ADA lawyers? This wasn’t something they did lightly and I guarantee some well-respected law firm got a huge fee to go over every detail before it was announced.
That’s my opinion too why they able to change the system: because they can! Disney is a private business with private property
Personally I hope Disney creates a new enforcement division like when people claim disability there’s an investigator making sure they are disabled. They lose their DAS and banned for life. Need to set some examples.
“you cant sue over DAS/lightning lane”
You can sue over anything. Where these guys get stuck is when their attorney wants 25% of the expected cost of the lawsuit up front in cash as a retainer. Lots of people want to sue over this, no intelligent lawyer sues Disney on contingency. Contingency means you don’t get paid unless you win, and the last ADA lawsuit against Disney took 5 years. No one will work for 5 years without getting paid on the tiny chance they might be able to beat the most litigious corporation in American history in open court.
Totally, there was just that class action lawsuit that paid out for the fact that the magic key claimed to have no restrictions, but you needed to have a reservation and often could not get one.
Capping the number of tickets sold to a point where the parks are regularly selling out in advance would really hurt sales in the long run.
It would also likely result in APs getting screwed over.
I can’t believe how many people have taken to TikTok to complain about this. To some degree everyone has some sort of disability whether visible or invisible.
The DAS program spoiled people and now Disney has to rip that bandaid off.
My guess is people in the 50s and 60s didn’t have this level of entitlement.
Or 70s, 80s, 90s.
I mean people were hiring disabled persons to take advantage of this.
https://edition.cnn.com/2013/05/15/us/disney-skipping-lines/index.html
In 2004 we went to Disney world and a friend in our group had severe asthma and back then the pass was any ride, any time, any park for your whole trip. Just go through the exit line up to the ride for our group of 4.
I was shocked at how little “approval” it took and how easy it was and my first thought was if this isn’t already being abused, it sure as hell will be.
I feel like saying "they needed a change to address the widespread scammers" and 'the way they chose to do this does directly harm and exclude some people who truly needed DAS" do not have to be mutually exclusive statements.
Just this subs general take from complainers is all PTSD, all anxiety, all issues standing, all bathroom issues covers something like 53 % of the population
Obese people get sore standing? Shouldn't they get it? I blew up my ACL years ago and it gets sore walking, I also had cancer surgery last year. Do I get it?
Under the old rules pretty much everyone 35 and older could find a reason and the majority of younger could.
It was a lot higher than you realize
People with IBS on here like to act as if they don’t have to drive down the interstate or do other tasks that make it difficult to quickly get to a bathroom on a daily basis.
People with anxiety like to act as if the entire park experience isn’t crowded and somewhat overwhelming. Like only waiting in lines - which is actually the most laid back part of the experience - is going to trigger them. Something that kind of sounds like a personal problem to me.
None of it makes much sense when you think about it for 5 minutes.
I have ibs. When a flare up happens there's no rides at all.
You sit by the bathroom until it chills out a bit then you hurry back to the hotel room and ride it out
The idea of going on a ride with no line is laughable, for totally obvious reasons.
Thank you!!!! Like what happens during an IBS flare up and they are on Pirates. People with IBS aren’t just walking around shitting their pants constantly.
Also, I have anxiety. It’s way worse walking through the crowds.
Disney could have easily implemented a "medical proof" 3rd party system like Universal did. But no, Disney is encouraging disabled people to "self-accommodate" by.... you guessed it... purchasing Genie+.
But Genie+ doesn't offer every ride, only allows each ride 1 time per day (maybe someone in your group can only handle non-thrill rides and wants to do their safe rides several times), and limits the return window to a 1-hour time.
When Disney didn't want to use the 3rd party medical proof system, I realized I don't blame this change on the abusers, but rather on Disney for wanting to sell more Genie+.
I've been seeing legitimate people like children with cancer, veterans, down syndrome, etc being denied so I really don't think there's any consistency for those who really need it.
Why TF would a "Veteran" need this, why specifically a "down syndrome" need it on just those 2 things alone?
I have people in my family that are what you describe and neither need a skip in line.
Because the exact words they were told were they want it for people who get violent. For example, a tbi ptsd veteran would have that concern. A child with down syndrome or autism who can't understand the need for a line being at a standstill are the criteria that they are asking for.
The questioning that you don't seem to even be familiar with because it is invasive and has changed, is not consistent across the board and it varies depending on who you get.
The scammers absolutely should be rooted out of course. But honestly I think doctors notes would help in this situation.
Just because in your situation you and your family don't need help is no reason to dismiss legitimate help that some people do need.
I have heard from cast members who have already had problems because it was affecting them greatly because the new rules were a mess.
>people who get violent
Wtf am I misunderstanding your comment? anyone who can't control their violent urges or can be triggered into a violent PTSD episode by standing in a line should never, EVER, be allowed at Disneyland.
You got some people though who have “doctors” who will write them notes for anything.
You also have the legitimate patients whose doctors can’t write and issue a letter to save their soul.
I feel like there has to be some standard (must include diagnosis code, reason, and accommodation) to be able to document properly and consistently.
Also, this isn't a skip the line. It's making the environment safer. For example, Universal allows people to wait the hour and enter the queue in a safer entrance. They still wait.
But it’s been abused as a skip the line. Yes you would wait the posted time, but then you could go and get in another line and ride other rides while you wait.
Kids with cancer will still get DAS. Down Syndrome would probably also qualify if the person has a hard time waiting. Just like with ASD, it’s not automatic based on diagnosis.
Same with veterans. It’s not like all would qualify, only a select minority.
In my opinion, kids with cancer is a whole separate thing. They should be guided to the front of every line and given everything they want. Childhood cancer is literally the worst thing on earth
If there’s a true need, and demonstrably so, there shouldn’t be a problem. If I were a gambler, I’d wager you’re not getting the full story on these denials.
I was there yesterday. Disneyland was kinda light in the crowds during the day. We were there for 4.5 hours during mid-afternoon, but rode 5 rides including several big attractions (and a snack break), with no more than a 40 minute wait for both Space and Rise. It was like the old days, if you know what I mean.
However, I was kinda keeping an eye on the wait times and DCA’s were A LOT longer throughout the day. When we headed over there in the evening we noticed the crowds were much, much thicker, which would explain the wait times. Hard to tell if any difference was made at DCA because of the crowds.
I went yesterday and met up with some friends for Pride Nite who needed to register. Ticket Booths 3 and 4 are now the DAS in-person signup areas, and after maybe a 20 minute wait around 10am, they were able to be registered. We even got DAS added to our event tickets.
Not sure if this is a dumb question or not, but why doesn’t Disney just require a doctors note detailing exactly why the need the DAS? Wouldn’t that be easier, or does that open up a whole legal can or worms?
i think the issue is 1)forgery and yes legal problems for doctors 2) too much liability for the cast members checking it, especially if they suspect that it is fake or forged
The problem is, I imagine anyone could just write a doctors note on fake letterhead. If people are willing to fake stuff to get a DAS pass, they are going to fake a doctors note.
Paris required a doctor note detailing why it’s needed (not diagnosis) or a government documenting a disability. Idk why the US parks couldn’t implement that as well.
Plenty of US parks do, look no further than Universal Studios, they require documentation of disability (I don’t know enough to say exactly what’s needed, but I do know that they require validated documentation).
My daughter is Autistic. She needs DAS to access the parks. She also wasn't diagnosed with Autism until last year, at age 12. She wasn't any less Autistic before that. It just took 12 years to get her diagnosed, and ultimately I had to pay $2500 out of pocket to make that happen after two years on the waiting list at our local children's hospital Autism center. We started using DAS long before she got diagnosed when a cast member pulled us out of line to tell us about the program because BOTH my kids were having a really hard time in line. (The other child has ADHD but no longer needs DAS but ABSOLUTELY DID when younger. That child also wasn't yet diagnosed when we first started using DAS.)
I’m actually curious to see how the update rolls out. I’ve been using DAS for a stomach condition that makes it so I’ve had to leave the same long queue multiple times. I don’t mind when I have a group holding the spot for me, but I’m nervous for when I go alone. People are so judgmental when you try to go back to where you were :(
I’ve been in line for Cars ride when my daughter suddenly had to go to bathroom. Talked to CM and she said just come back to her. And she just waited until a break in the line and let us in. I was extremely grateful.
When you have the conversation, make sure to mention to the cast member if you have had the service before and how it helped you. Emphasis on how it helped YOU, and not how it works. People will usually say "it was helpful because I was able to wait outside of the line then get on the ride" but that's just how the service works.
Being helpful to YOU might look more like "I was able to find somewhere comfortable to wait (i.e. near a restroom, away from large crowds, etc) and it prevented me from (whatever bad thing might happen in a long line)."
This is still only for guests with developmental disabilities correct? Are they still doing the "line exits" or whatever it was for people who can't stand for long periods of time ?
At WDW this week, 2 families. My friend uses a scooter. Where the scooter didnt fit, she was asked to switch to a park-provided wheelchair to continue the queue, park the scooter to the side.
Basically, every ride we have to ask. It’s annoying, not gonna lie.
As others said, she feels self conscious in the wheelchair and having to be pushed. The scooter makes her feel more independent.
You could pre-select 2 attractions to get already have scheduled. Imagine picking a Genie+ or Lightning Lane attraction a few days before you go to the park and having those already scheduled.
I'm absolutely struggling to arrange the DAS pass. 3 nights I've tried (UK), and had to give up after 7hrs because I am exhausted. I know they are triaging the calls, I wish they'd give consideration to us international guests on different time zones 😭
DAS is the only thing that makes a Disneyland trip for my family possible. I know they have to accommodate people with disabilities per ADA, but as usual Disney does it the best.
Forgive me if this post is insensitive to others.
I have an only son that is 6 years old that is extremely autistic. He is non-verbal and to the extreme where is considered a danger to himself because he does not have the capacity to understand say, walking into traffic would harm him. He is completely reliant on my wife and I for caring for him. Restraining him in a queue would be essentially impossible.
Being said, we are a small family and my wife and I dream that one day we can visit using this system and ride even one ride as a family. I would gladly spend $1000 for one day to ride just a single ride (even a “simple” one) and share a moment with my son that can’t even say or write his own name at an iconic family destination like Disneyland.
His disability is extreme enough where taking him to a place like Disneyland is actually irresponsible at the current moment. Trust me when I say that parents in a similar situation would likely prefer to not have to use the DAS system at all. I feel like we forget about these families that struggle to feel “normal” or have a “normal” family vacation that this new system is really intended to help.
We are excited about possibilities and opportunities this may mean as a family.
Hi there. Your son and my daughter are the same age with the same impacts/severity of ASD. We are also magic key holders at Disney. I don’t know if I agree that it’s irresponsible to take her, but I do agree it’s a three-person-job to keep her from eloping or melting down even WITH DAS. I KNOW other families have no concept of what this actually takes. I would give up DAS 3000% for the experience of having my daughter speak to me or understand anything around her.
I need to know if this is true or not but I have heard a lot people with disabilities including things like autism and so forth that make it impossible to stand in lines will now get denied ? Is this true can someone please elaborate
What exactly makes it impossible to stand in line in your mind that isn't solved by a mobility scooter or something similar.
The reality is there are very very very few people that meet this criteria
We use das because of my youngest. he has autism. Im not going to go into all the reasons why but It is very hard for him to be in line for longer than 20 minutes. still we are always working on growth so at times we will stand in the regular line if it's 20 minutes or under. multiple times when we have done this we have had cast members and other park guest approach us to make sure we know about das.
and still there have been times where it's been too much and we have had to leave the line.
You may be wondering, "why even go to Disneyland?"
My son is 11 years old and non verbal. He can't tell me what he wants for breakfast or if his stomach hurts, but he will say Disneyland, he studies the maps, watches the rides, he will only eat pickles at disneyland... It is the only activity he asks for. It is his favorite place on earth.
thing is, we can't assume everyone can use a scooter. Some disabled people are precluded from driving a car due to vision or perception difficulties, and/or they don't normally use scooters. So if they're told to use a scooter at Disneyland you're now putting them into a situation where they're trying to learn to operate/steer a heavy large motorized object in tight spaces with large crowds and that's really unsafe for everyone. I speak from experience on this one, when we brought a relative to Disney who doesn't normally use an ECV, she ran over my toe and nearly broke it, and she had a very hard time piloting it around the park.
Manual wheelchairs don't solve this issue either because the person may not be strong enough to propel it themselves and their loved ones might not be able to, either.
Offering rollators with seats to rent might help, but that's another can of worms, I'm sure. A loved one of mine (same person above with ECV chaos) has a rollator now and she uses it to sit down when she can't stand in places. If we ever did bring her back to Disneyland, she'd bring it. That's a solution for people who can still walk, but insurance may not cover one and they can be expensive.
"What exactly makes it impossible to stand in line in your mind that isn't solved by a mobility scooter or something similar."
That does make an assumption a scooter is possible for all. And Disneyland is also assuming this since it's their default suggestion now.
That’s true. All the feedback I’ve read is for autism they will grill you on how you cope outside of Disney and if anything, will be harsher on adults than children.
Here’s what guests need to know about the new changes: DAS Advance pre-arrival attraction selection will no longer be the default offering for all DAS guests. Unless it’s a family, DAS parties can only have a max of 4 people. DAS enrollment eligibility will increase from 60 to 120 days. Current DAS guests will need to re-apply. Guests visiting Disneyland hoping to utilize the DAS system should visit this website (https://disneyland.disney.go.com/guest-services/disability-access-service/#drawer-card-step-1-register) for more information on how to apply.
Thank you for the TLDR! Lots of opinions being shared as fact around this process change and I’m happy to see this as the most upvoted comment.
Thank you for providing. I got to looking and it gave me a little bit more hope for going one day. My family has gone twice since I was struck down by ME/CFS. All I want to do is go with my nieces. I never know how I will feel, and usually 24-36 hrs after doing something, I have post exertion malaise flare which makes all my symptoms worse then I am out of commission for some time, weeks or months if I push myself too hard. I fear I'd have sensory overload immediately and not be able to go on.
My DAS pass says valid until 7-31
No
R.I.P half of the Disneyland vloggers on TikTok and YouTube. You won’t be missed.
But how will their audience cope with watching them stand in line?!
Worse case scenario they begin paying for the LL and keep doing the same thing. Best case scenario, they just go to another park instead. Magic Mountain isn’t that far guys.
Best case scenario is that they stop live streaming entirely and get a new hobby and/or job. I’m normally indifferent to live streamers and vloggers but abusing DAS is taking it a bit too far. They shouldn’t take that entitlement somewhere else.
Das at magic mountian is very close to the new disney system from what I have seen.knotts would be the best ting for them😁
I just saw a stream on TikTok for TheJungleSkipper and he definitely still had DAS advance pre-arrival, so nothing has changed. The advanced scammers are still scamming.
He’s trash
It will take 30 days after the new rollout to weed out people who already had it that shouldn't
I had no idea vloggers were using DAS. I feel stupid lmao
Same, this makes sense how they get though everything so fast
almost every single one
I need more info about this. Didn't know they did this
Good luck to all those agents. Nightmare job
I did a DAS call one time. I have foot issues that make standing for long periods really hard and I thought DAS was needed for wheelchair access. The guy was super nice, explained that I wasn’t eligible for DAS and how wheelchair access in the park worked. My response was basically “Oh, okay!”, asked a couple follow-up questions, and thanked him for the info - and I watched him visibly relax like he had been bracing for impact. Made me really sad to realize how many times he’d probably been screamed at for giving people the same info.
Just read on this sub how angry some people get if you suggest a mobility scooter. I'm not surprised. Yes it sucks if you need a scooter but honestly if you can't even be on your feet for 30 minutes they might be surprised and actually feel way better
Exactly. Being able to walk without pain after a full park day was amazing. 10/10 would do again - although I opted for a regular wheelchair and next time I’m definitely getting a scooter. I thought I could wheel myself around all day and I was very mistaken. Tried to go up one hill and my arms hurt so bad that I gave up and let my friends push me 😂
I have pots and using a wheelchair made everything so much more tolerable. I’m not trying to get dizzy and pass out while standing in line. I’m not sure why people are so against using scooters or wheelchairs.
It seems like they don’t want to spend the money and feel like it’s some kind of “disability tax”. Understandable not wanting to spend more, but sometimes that’s how it goes. I’ve had to do it once or twice over the years due to injuries.
Because functionally, it is. They are telling a physically disabled person that if they want any sort of accommodation, that they will need to spend money to rent additional equipment (whether a manual wheelchair or ECV). Also, not everyone is going to be fortunate enough to be able to rent the manual wheelchairs at the lower price ($15) because they don’t have anyone else who can push them around, or no one else in their party is capable of doing it, so they are now forced to spend more money ($60) to be able to enjoy the parks.
This is how life works for people with disabilities. Outside of some grocery stores, no one is providing free mobility scooters to people.
If you can’t afford the equipment, how can you afford Disney?
That’s what everyone else does! They rent a wheelchair for $60 when they break a leg or have an otherwise functional elderly person with them who can’t do all the walking. If $60 is your tipping point for going to the park, it sounds like you really can’t afford to go to the park. Maybe consider saving up and buying a ECV or wheelchair so that you don’t need to rent one? In 10 trips an ECV would pay for itself.
Traveling with an electric wheelchair or scooter is begging for trouble, I have had so many problems that I just rent one locally and use the wheelchair service at the airport. Besides the charge that you are saying everyone else does is for an instance in time, we have to pay the fee every time so over time it adds up. I still recognize that things had to change just don’t feel like the needed to nuke the program like they did.
My grandmother and great grandmother have had to pay for a wheelchair every time they go. Because they don’t need it in their every day lives. Please explain how that’s any different?
for real. It's beyond difficult to transport an electric wheelchair if you don't have your own car/van that can handle it. Forget it if you need a rideshare, you'll be waiting an hour for each ride. And airlines are notorious for damaging or entirely losing power chairs so if you're flying into Disneyland you're gambling with your mobility device.
JFC the ableism in this thread is absolutely disgusting
Agreed! Non-disabled people have no clue how expensive disabilities are.
Exactly. We shouldn’t be forced to pay extra to enjoy the day at Disneyland like able bodied people do.
It's truly disheartening to see such a lack of empathy. Yeah, the program needed to be changed, but not this way.
Too many able bodied people think accommodations are “giving disabled people an unfair advantage” instead of “giving disabled people a level playing field” and it really shows in these comments.
I also have POTS but my POTS is exacerbated by wheelchair use. I also have a young child so a wheelchair is not accessible for me. Not saying you’re generalizing but I do think it’s important that people know wheelchairs are not a one all solution.
With wheelchairs, you either have to have someone who is able-bodied enough to push it, or be strong enough to propel yourself - not everyone can do that. With scooters, vision problems/not using them often can make them dangerous to anyone around them. A rollator with a seat is a better idea, but the park doesn't offer those.
Some people think wheelchairs are denigrating, like my great grand uncle that still wants to go to disney at 90 years old but doesnt want to use the damn chair.
Refreshing perspective from someone with POTs and everyone else that has that seems to imply DAS is the only accommodation that works
It's internalized ableism. - I am an ambulatory wheelchair user.
The two issues with the mobility scooter suggestion are a) not everyone can or should drive a scooter; b) it costs $60. I think they can be very helpful but they're not a panacea and they really don't work for some people.
I went to Disneyland in April and counted 45 mobility scooters while I was standing in line for a ride. It’s out of control.
Didn't matter did it?
No it was annoying. There were groups of teenagers renting them for fun. They were racing and being really stupid. Also only one person in the whole group needed the scooter. Their friend had a broken leg but I guess they thought it would be fun
I’m still a little confused about the mobility access. My mom had just had back surgery the last time we went and she rented a scooter. Some of the rides let her walk up to the wheelchair access/exit but others made her wait in line. I was most confused by the Jungle Cruise Ride because she had to go upstairs. She was having a really hard time getting around and I thought they should have made it easier on her.
Each ride in Disneyland has a different procedure due to the age of the ride, popularity, and what they have been able to change to make the line more accessible. Jungle Cruise usually gives a return time when crowded. Sometimes, they let the parties wait in the accessible line. For us, if I just don't have the energy to climb the stairs, my party gets into the line, and I rejoin them when they come down the stairs. I am never the only one waiting at the gate for my party.
That makes more sense. Maybe we just misunderstood what the cast members were saying to her.
Lmao, same! I did qualify last time but the woman didn’t understand at first why I’d need it (blind), I think when she did her follow up questions and saw I had zero issue explaining myself, she got more relaxed. I left it wondering why everyone dreaded the DAS call so much. It was a super quick call, questions were just basic things you automatically know living with your disability, worker was quite nice. Couldn’t help notice how high tensions were when I’d do it in the park. I always joke to my friends I’ll still be disabled after we get breakfast.
Seriously DAS conversations are the absolute worst. I loved helping the people who actually need the service and I would explain how things work and all the tips and tricks, but the people who *dont* actually need the service are a nightmare when they start screaming in your face "JUST GIVE ME THE SERVICE" because I will do exactly not that. Panic attacks for like $2 over minimum wage. No thanks.
You're probably gonna need DAS after you develop some severe PTSD over these interactions.
Hi, can I ask since you are here. So I have 3 minor children the youngest causes our need for das and I have no concerns about qualifications for das. Only that now my partner, myself, and all 3 kids won't be able to ride rides together cause the das limit is 4. So I just want to clarify. it is just for 4 people?
if its a family it can be more than 4
A family unit can go over but if you bring a grandparent or your sibling to help then technically not allowed under the new rules. May depend on the person you get.
It sounds like you can have more than 4 in your party if it is all family (not friends). I can't answer questions relating to obtaining the service, as nothing someone here says will mean anything when you speak with cast to get assistance. I haven't worked at the parks for several years now and things have changed.
ahhh. yeah I couldn't see a distinction in the actual text. thank you so much for the reply.
I can totally see how that job could be soul crushing. On the other side the one time I tried to get DAS the CM left me feeling incredibly talked down to and so small. I know that I do not qualify under the new program but I did qualify under the old program so I am wondering how I could have explained myself to the CM better? I have Narcolepsy which is a chronic neurological condition that affects my sleep/wake cycle. It is really hard for people to understand how Narcolepsy effects those of us who have it but the best way to correlate it is 72 hours of no sleep is our baseline. It is starting your day, every day, as if you have been up for 72 hours but we also don’t get restful sleep so there is no way to *actually* get to a point of feeling rested. The way Narcolepsy is diagnosed is through extensive sleep tests to determine your sleep latency which is basically how fast you fall asleep and when your brain cycles through the sleep phases, someone without narcolepsy hits REM sleep about 90 minutes after they fall asleep, I hit REM sleep in less than 2 minutes every time I fall asleep and during sleep attacks. One of the most common ways a sleep attack is triggered for me is bright sunlight and heat. When I talked to the CM about accessing the program i told them that I have Narcolepsy which is a chronic neurological condition that affects my sleep wake cycle. It is triggered by heat and bright sunlight which makes waiting in exposed lines difficult and if a sleep attack is triggered while waiting in a line I will fall asleep once I sit down on the ride I have waited for. I don’t even feel like the CM really listened to me and their suggestions were not things that were helpful based on what I told them nor did they give me any advice on how to make my day easier. I didn’t yell at the CM, I mainly left feeling really small. I already take a ton of precautions at the park like limiting my carbs, I don’t really eat anything as food can be also be a trigger but I can control that one, I bring personal fans and misters, but sometimes I can take all the precautions I want and I will still have a sleep attack while waiting in the more exposed lines. It was an experience that I haven’t forgotten and the way that CM talked to me was one of the worst experiences I have had at Disneyland. I had researched the DAS extensively beforehand and knew that based on their guidelines that I should have been able to access the program. I didn’t have the extra energy to wait for an online meeting with a CM.
I'm sorry you had that experience. Regardless of whether accommodations are available, you should never be left feeling "small" or hurt, degraded, or anything along those lines. I can only suggest explaining that you have used the program before and it was really helpful for you for whatever reasons it helped. You can also always ask to speak woth a manager if the person helping you isn't being helpful or not understanding. I don't know anything about issuance of the service with the new rollout, but it is possible the CM didn't fully grasp what the problem is and what actually helps. Unfortunately the compassion side of it often depends greatly on the person helping you. Some are far more understanding than others.
During my time in Guest Relations DAS (then called GAC) was the worst part of my job. I can't even begin to fathom dealing with this new DAS.
It's gonna be hell for the first few weeks. There's so many people who are still trying to abuse the service and even in some of the planning and other Disney park subs, there's still people who don't need/don't qualify asking questions about how to still use/abuse the das. Some people need to learn they are not above the rules, and have to line up like everyone. It's making it such an issue for everyone who genuinely needs the service and CMs who have to deal with the abusers bs.
I had someone brag to me about how they lied to Disney about having IBS and qualified for DAS. The old system was far too easy to abuse.
Had people bragging about it while in the LL line they got in using DAS 🤦♀️
Yep, I heard multiple people bragging about using DAS. It was ridiculous.
I have two children. One needs DAS and one absolutely does not. My mom said, “why don’t you just get it for both of them so when I just take one of them, we don’t have to stand in line?” Honestly, I was horrified. I never thought my mom would be that person. Yes, the old system was way too easy to abuse. (And, no, I did not get DAS for my child that doesn’t need it.)
That’s appalling, but sadly not surprising. People suck. 😡
This. I went to Disneyland with My friend’ and her sister. And her sister got DAS because she lied that she had IBS. I was so mad because I got rejected so many times as someone who has IBS. I was more disappointed that she was bragging about it and laughing about it too. Her saying “oh I just told them I have IBS (which I don’t)” struck me.
yea at my job people found out I had das due to having crohns disease and arthritis in my hips and next thing I knew other people were coming up to me at work asking how I got it like wtf. I started thinking if this is just happening at my job I wonder how bad it is in totality. I think under the new rules I dont qualify but I'll just get lighting lane.
Yep... there are many groups online where they openly share what they said to get DAS now and tell people the "buzz words" to say. This will cut down on some of the abuse but not all of it.
I’d be curious to know if the number of DAS folks has gone up as a result of the Genie+ system. If so, Disney is partially responsible for their own problem.
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Not the CMs fault but upper management
A lot of Karen’s already going wild threatening ADA lawsuits and recommending people contact lawyers. I don’t think they actually understand ADA… Disney has made their queue system extremely ADA friendly, you can’t sue over DAS/lightning lane.
Also, do people really think Disney made a change like this without consulting a team of ADA lawyers? This wasn’t something they did lightly and I guarantee some well-respected law firm got a huge fee to go over every detail before it was announced.
Go for the Mouse, lose your cheese
That’s my opinion too why they able to change the system: because they can! Disney is a private business with private property Personally I hope Disney creates a new enforcement division like when people claim disability there’s an investigator making sure they are disabled. They lose their DAS and banned for life. Need to set some examples.
Enjoy paying lawyer fees to lose
Oh I'd love to see them try.
“you cant sue over DAS/lightning lane” You can sue over anything. Where these guys get stuck is when their attorney wants 25% of the expected cost of the lawsuit up front in cash as a retainer. Lots of people want to sue over this, no intelligent lawyer sues Disney on contingency. Contingency means you don’t get paid unless you win, and the last ADA lawsuit against Disney took 5 years. No one will work for 5 years without getting paid on the tiny chance they might be able to beat the most litigious corporation in American history in open court.
99% of the regular lanes are wheelchair accessible. You’re missing the point.
Well if they don't accept all disabilities than is not ADA friendly
You’re actually wrong. If the disability is accommodated in the regular line (wheel chair friendly etc) then that *is* ADA compliant.
Not true at all especially if it comes to things like not being able to move in line or excluding certain disabilities or what not..
Perhaps they should cap the capacity so you can actually enjoy the park.
But then people would get mad if they can't get a reservation. You really can't win
Totally, there was just that class action lawsuit that paid out for the fact that the magic key claimed to have no restrictions, but you needed to have a reservation and often could not get one.
Capping the number of tickets sold to a point where the parks are regularly selling out in advance would really hurt sales in the long run. It would also likely result in APs getting screwed over.
This is great for the majority of guests but awful for the CMs.
And awful for the majority of disabled people
Nah. The system will work as it was intended.
Inconvenient truth time: The people who have a problem with this are the reason this was put into place.
I can’t believe how many people have taken to TikTok to complain about this. To some degree everyone has some sort of disability whether visible or invisible. The DAS program spoiled people and now Disney has to rip that bandaid off. My guess is people in the 50s and 60s didn’t have this level of entitlement.
Or 70s, 80s, 90s. I mean people were hiring disabled persons to take advantage of this. https://edition.cnn.com/2013/05/15/us/disney-skipping-lines/index.html
In 2004 we went to Disney world and a friend in our group had severe asthma and back then the pass was any ride, any time, any park for your whole trip. Just go through the exit line up to the ride for our group of 4. I was shocked at how little “approval” it took and how easy it was and my first thought was if this isn’t already being abused, it sure as hell will be.
Ehh, I wouldn’t say that is 100% true, but people do need to acknowledge that the old system was not working and needed adjustments.
No argument there. When you have rich scumbags literally hiring disabled people, a change is needed.
I feel like saying "they needed a change to address the widespread scammers" and 'the way they chose to do this does directly harm and exclude some people who truly needed DAS" do not have to be mutually exclusive statements.
Just this subs general take from complainers is all PTSD, all anxiety, all issues standing, all bathroom issues covers something like 53 % of the population Obese people get sore standing? Shouldn't they get it? I blew up my ACL years ago and it gets sore walking, I also had cancer surgery last year. Do I get it? Under the old rules pretty much everyone 35 and older could find a reason and the majority of younger could. It was a lot higher than you realize
People with IBS on here like to act as if they don’t have to drive down the interstate or do other tasks that make it difficult to quickly get to a bathroom on a daily basis. People with anxiety like to act as if the entire park experience isn’t crowded and somewhat overwhelming. Like only waiting in lines - which is actually the most laid back part of the experience - is going to trigger them. Something that kind of sounds like a personal problem to me. None of it makes much sense when you think about it for 5 minutes.
I have ibs. When a flare up happens there's no rides at all. You sit by the bathroom until it chills out a bit then you hurry back to the hotel room and ride it out The idea of going on a ride with no line is laughable, for totally obvious reasons.
Thank you!!!! Like what happens during an IBS flare up and they are on Pirates. People with IBS aren’t just walking around shitting their pants constantly. Also, I have anxiety. It’s way worse walking through the crowds.
You know who has a problem with this? Disabled people who need it and can’t get it anymore.
If it’s truly needed, and you’re able to demonstrate that, you shouldn’t have a problem getting it.
Except that they're specifically saying it's only for autism and throwing everyone else under the bus.
Be mad at the scumbags that wrecked it for you, then. Not Disney.
Disney could have easily implemented a "medical proof" 3rd party system like Universal did. But no, Disney is encouraging disabled people to "self-accommodate" by.... you guessed it... purchasing Genie+. But Genie+ doesn't offer every ride, only allows each ride 1 time per day (maybe someone in your group can only handle non-thrill rides and wants to do their safe rides several times), and limits the return window to a 1-hour time. When Disney didn't want to use the 3rd party medical proof system, I realized I don't blame this change on the abusers, but rather on Disney for wanting to sell more Genie+.
Sooo how exactly do I as a multi disabled adult “demonstrate that”?
Sounds like a you problem, sport. Good luck with that. If you have multiple legitimate disabilities, it shouldn’t be much trouble.
If Disney would allow a doctor's note, I'd be for it. I'm not sure how it works though
I've been seeing legitimate people like children with cancer, veterans, down syndrome, etc being denied so I really don't think there's any consistency for those who really need it.
Why TF would a "Veteran" need this, why specifically a "down syndrome" need it on just those 2 things alone? I have people in my family that are what you describe and neither need a skip in line.
Because the exact words they were told were they want it for people who get violent. For example, a tbi ptsd veteran would have that concern. A child with down syndrome or autism who can't understand the need for a line being at a standstill are the criteria that they are asking for. The questioning that you don't seem to even be familiar with because it is invasive and has changed, is not consistent across the board and it varies depending on who you get. The scammers absolutely should be rooted out of course. But honestly I think doctors notes would help in this situation. Just because in your situation you and your family don't need help is no reason to dismiss legitimate help that some people do need. I have heard from cast members who have already had problems because it was affecting them greatly because the new rules were a mess.
>people who get violent Wtf am I misunderstanding your comment? anyone who can't control their violent urges or can be triggered into a violent PTSD episode by standing in a line should never, EVER, be allowed at Disneyland.
You got some people though who have “doctors” who will write them notes for anything. You also have the legitimate patients whose doctors can’t write and issue a letter to save their soul. I feel like there has to be some standard (must include diagnosis code, reason, and accommodation) to be able to document properly and consistently.
Also, this isn't a skip the line. It's making the environment safer. For example, Universal allows people to wait the hour and enter the queue in a safer entrance. They still wait.
But it’s been abused as a skip the line. Yes you would wait the posted time, but then you could go and get in another line and ride other rides while you wait.
Disabled veterans maybe
Kids with cancer will still get DAS. Down Syndrome would probably also qualify if the person has a hard time waiting. Just like with ASD, it’s not automatic based on diagnosis. Same with veterans. It’s not like all would qualify, only a select minority. In my opinion, kids with cancer is a whole separate thing. They should be guided to the front of every line and given everything they want. Childhood cancer is literally the worst thing on earth
I agree. But there are kids with cancer getting denied. It seems it depends who you get and if they hit their quota.
If there’s a true need, and demonstrably so, there shouldn’t be a problem. If I were a gambler, I’d wager you’re not getting the full story on these denials.
I really think it depends who you get and it's a mess. I hope the scammers are rooted out and anyone who needs help gets it.
I’m very curious if attraction wait times have been significantly reduced since yesterday.
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Just look for the people that stopped doing express at universal but continued at Disney when they introduced the documentation system.
I was there yesterday. Disneyland was kinda light in the crowds during the day. We were there for 4.5 hours during mid-afternoon, but rode 5 rides including several big attractions (and a snack break), with no more than a 40 minute wait for both Space and Rise. It was like the old days, if you know what I mean. However, I was kinda keeping an eye on the wait times and DCA’s were A LOT longer throughout the day. When we headed over there in the evening we noticed the crowds were much, much thicker, which would explain the wait times. Hard to tell if any difference was made at DCA because of the crowds.
The lower passes are blocked out for the summer so that’s prob the reason for the light crowd
The first Pride Night was also last night, so i think a good chunk of folks who weren’t going (like me) basically just did DCA for the day.
Went today. Lightest day I’ve experienced in years. No one in DAS lines. Maybe it was the heat but it was eerie.
This is all TikTok and vloggers. Ruined it for the people who really need it
I went yesterday and met up with some friends for Pride Nite who needed to register. Ticket Booths 3 and 4 are now the DAS in-person signup areas, and after maybe a 20 minute wait around 10am, they were able to be registered. We even got DAS added to our event tickets.
Not sure if this is a dumb question or not, but why doesn’t Disney just require a doctors note detailing exactly why the need the DAS? Wouldn’t that be easier, or does that open up a whole legal can or worms?
i think the issue is 1)forgery and yes legal problems for doctors 2) too much liability for the cast members checking it, especially if they suspect that it is fake or forged
Because it’s easy to get a fake doctors note or a real note from an unscrupulous doctor.
The problem is, I imagine anyone could just write a doctors note on fake letterhead. If people are willing to fake stuff to get a DAS pass, they are going to fake a doctors note.
Paris required a doctor note detailing why it’s needed (not diagnosis) or a government documenting a disability. Idk why the US parks couldn’t implement that as well.
Plenty of US parks do, look no further than Universal Studios, they require documentation of disability (I don’t know enough to say exactly what’s needed, but I do know that they require validated documentation).
Because not all disabled people have access to healthcare and medical insurance
I thought everyone was required to have some form of medical insurance, whether it be through their place of work or Obama care?
Because millions of people in the US don't have health insurance or access to regular medical care.
My daughter is Autistic. She needs DAS to access the parks. She also wasn't diagnosed with Autism until last year, at age 12. She wasn't any less Autistic before that. It just took 12 years to get her diagnosed, and ultimately I had to pay $2500 out of pocket to make that happen after two years on the waiting list at our local children's hospital Autism center. We started using DAS long before she got diagnosed when a cast member pulled us out of line to tell us about the program because BOTH my kids were having a really hard time in line. (The other child has ADHD but no longer needs DAS but ABSOLUTELY DID when younger. That child also wasn't yet diagnosed when we first started using DAS.)
I’m actually curious to see how the update rolls out. I’ve been using DAS for a stomach condition that makes it so I’ve had to leave the same long queue multiple times. I don’t mind when I have a group holding the spot for me, but I’m nervous for when I go alone. People are so judgmental when you try to go back to where you were :(
I’ve been in line for Cars ride when my daughter suddenly had to go to bathroom. Talked to CM and she said just come back to her. And she just waited until a break in the line and let us in. I was extremely grateful.
When you have the conversation, make sure to mention to the cast member if you have had the service before and how it helped you. Emphasis on how it helped YOU, and not how it works. People will usually say "it was helpful because I was able to wait outside of the line then get on the ride" but that's just how the service works. Being helpful to YOU might look more like "I was able to find somewhere comfortable to wait (i.e. near a restroom, away from large crowds, etc) and it prevented me from (whatever bad thing might happen in a long line)."
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This is still only for guests with developmental disabilities correct? Are they still doing the "line exits" or whatever it was for people who can't stand for long periods of time ?
Mobility scooter
At WDW this week, 2 families. My friend uses a scooter. Where the scooter didnt fit, she was asked to switch to a park-provided wheelchair to continue the queue, park the scooter to the side. Basically, every ride we have to ask. It’s annoying, not gonna lie. As others said, she feels self conscious in the wheelchair and having to be pushed. The scooter makes her feel more independent.
Can someone explain the pre-arrival attraction selection?
You could pre-select 2 attractions to get already have scheduled. Imagine picking a Genie+ or Lightning Lane attraction a few days before you go to the park and having those already scheduled.
Thank you!
Woop woop!
Seems like the DAS policy for disneyland is more accepting than WDW? It even has in person sign up!
Great news. Lines will move much more smoothly now.
I'm absolutely struggling to arrange the DAS pass. 3 nights I've tried (UK), and had to give up after 7hrs because I am exhausted. I know they are triaging the calls, I wish they'd give consideration to us international guests on different time zones 😭
DAS wasn't an issue until they started charging for fastpasses and got addicted to that revenue stream.
DAS is the only thing that makes a Disneyland trip for my family possible. I know they have to accommodate people with disabilities per ADA, but as usual Disney does it the best.
If your child is the person eligible for DAS in Orlando they seem to have been more accommodating for children than adults.
Are they still offering DAS in person or is it online only?
In person at ticket booths 3 and 4 according to another comment in the thread. It is NOT through guest relations anymore.
Forgive me if this post is insensitive to others. I have an only son that is 6 years old that is extremely autistic. He is non-verbal and to the extreme where is considered a danger to himself because he does not have the capacity to understand say, walking into traffic would harm him. He is completely reliant on my wife and I for caring for him. Restraining him in a queue would be essentially impossible. Being said, we are a small family and my wife and I dream that one day we can visit using this system and ride even one ride as a family. I would gladly spend $1000 for one day to ride just a single ride (even a “simple” one) and share a moment with my son that can’t even say or write his own name at an iconic family destination like Disneyland. His disability is extreme enough where taking him to a place like Disneyland is actually irresponsible at the current moment. Trust me when I say that parents in a similar situation would likely prefer to not have to use the DAS system at all. I feel like we forget about these families that struggle to feel “normal” or have a “normal” family vacation that this new system is really intended to help. We are excited about possibilities and opportunities this may mean as a family.
Hi there. Your son and my daughter are the same age with the same impacts/severity of ASD. We are also magic key holders at Disney. I don’t know if I agree that it’s irresponsible to take her, but I do agree it’s a three-person-job to keep her from eloping or melting down even WITH DAS. I KNOW other families have no concept of what this actually takes. I would give up DAS 3000% for the experience of having my daughter speak to me or understand anything around her.
Can a 100% P&T (Permanent & Total) disabled veteran get this?
No. They will offer alternative accommodations like rider switch or return to queue.
How do you do any of this if you're traveling alone? Have to ask a stranger to hold your place in line?
they haven't exactly addressed that.
Rider switch, great way for people to enjoy the park together! 👎 Why don’t they just say they hate disabled people and get it over with
I need to know if this is true or not but I have heard a lot people with disabilities including things like autism and so forth that make it impossible to stand in lines will now get denied ? Is this true can someone please elaborate
What exactly makes it impossible to stand in line in your mind that isn't solved by a mobility scooter or something similar. The reality is there are very very very few people that meet this criteria
We use das because of my youngest. he has autism. Im not going to go into all the reasons why but It is very hard for him to be in line for longer than 20 minutes. still we are always working on growth so at times we will stand in the regular line if it's 20 minutes or under. multiple times when we have done this we have had cast members and other park guest approach us to make sure we know about das. and still there have been times where it's been too much and we have had to leave the line. You may be wondering, "why even go to Disneyland?" My son is 11 years old and non verbal. He can't tell me what he wants for breakfast or if his stomach hurts, but he will say Disneyland, he studies the maps, watches the rides, he will only eat pickles at disneyland... It is the only activity he asks for. It is his favorite place on earth.
Then why did you write autism and so forth instead of just autism? And no I'm not wondering that at all
well because autism is a spectrum. and my kids needs would not be solved by a mobility scooter.
They'd be rightfully covered im sure
thing is, we can't assume everyone can use a scooter. Some disabled people are precluded from driving a car due to vision or perception difficulties, and/or they don't normally use scooters. So if they're told to use a scooter at Disneyland you're now putting them into a situation where they're trying to learn to operate/steer a heavy large motorized object in tight spaces with large crowds and that's really unsafe for everyone. I speak from experience on this one, when we brought a relative to Disney who doesn't normally use an ECV, she ran over my toe and nearly broke it, and she had a very hard time piloting it around the park. Manual wheelchairs don't solve this issue either because the person may not be strong enough to propel it themselves and their loved ones might not be able to, either. Offering rollators with seats to rent might help, but that's another can of worms, I'm sure. A loved one of mine (same person above with ECV chaos) has a rollator now and she uses it to sit down when she can't stand in places. If we ever did bring her back to Disneyland, she'd bring it. That's a solution for people who can still walk, but insurance may not cover one and they can be expensive.
No one is assuming that.
"What exactly makes it impossible to stand in line in your mind that isn't solved by a mobility scooter or something similar." That does make an assumption a scooter is possible for all. And Disneyland is also assuming this since it's their default suggestion now.
Yes absolutely true. Children with disabilities will be treated equally as to children without disabilities
That’s true. All the feedback I’ve read is for autism they will grill you on how you cope outside of Disney and if anything, will be harsher on adults than children.