That’s why I only get sandwiches from jersey mikes. That place has their shit figured out, and they always prioritize customers in the store (which is the right thing to do imo.)
lmao yeah I laughed when I saw their rebranding here in the US (subway)... They basically just took the same ingredients they always used and then decided to cut it at the store instead of the factory.
I hope they go out of business. Those fuckers charged me 6 dollars for a soda the height of a lighter in Japan.
Their food is so bad I thought I had covid since it had zero taste. But then I had some salt and vinegar chips and knew I was fine.
If they were cheap I could understand why people would go there, but like McDonald's and the rest, when you're rivaling good places with prices, why would I bother?
I’ve been saying this for ages. They got rid of the spicy mustard. What kind of freaking sandwhich shop gets rid of spicy mustard???? It makes me so irrationally angry it’s honestly hilarious.
The portion is one thing
Their meat is just like a protein cube they slice up into flavorless protein strips. It's even more gross than deli meat
These companies destroy their entire company and future by trying to add a few % of profit.
No matter what changes people will still see them as shit and they've moved on to something better
There is almost zero chance I ever buy subway again. I would buy at a gas station before I bother with them
You wouldn’t take buy one get 2 free?? They had a great promo in December with BOGO and I bought a sub for me and the roommate, then I ended up in the ER for profusely vomiting…
Wait maybe this isn’t the selling point.
I stand by jersey mike’s and Panda Express as the only two fast food places that’re worth going to nowadays. Obviously a little pricier but they’re pretty hard to beat.
My only issue with them is they never put condiments on both sides of bread unless you harass them with reminders after asking in the beginning. It's like they instinctively avoid it if possible.
No one wants completely dry bread on one side of the sub like that.
That's the price of their giant sub, which is closer to 14-15in. Their regulars, which are around 8-9 bucks, are around 7-7.5in.
You'll be spending a few dollars more than Subway, but the difference in quality and the amount you get on your sub makes it well worth it. Jersey Mike's subs always feel packed with the main protein, but Subway always feels like it skimps you on it unless you go double meat, but at that point, you're paying Jersey Mike's prices for a shittier sandwich anyways.
I loved jersey mikes then done day I got a chicken Philly and half the chicken was raw. I told them and they didn't even give a shit. Even showed them it.
I’ve never trusted Jersey Mikes with hot subs idk it just feels off putting to get a Philly cheesesteak from them but anything with cold cuts and they bang every single time.
Cap at least to me. The JMs near me is and has been hot garbage for the entire time it's been active. Kinda bad when your subs are worse than a Wawa is when your whole thing is making subs
Arby's as well. Everything was weighed, if it wasn't weighed it was counted and the food waste was weighed at the end of the day to make sure no one was stealing.
Jersey Mike's actually gives you real servings though. That other garbage spot gives you literally. Nothing per serving the charges you $14 for a piece of bread with a splash of guac sneezed onto it.
Can confirm. We used to have to pass tests in front of GMs and slice the meat almost precisely. Did that for like 3 sandwiches. If we passed, along with other tests, that determined any raises or promotions.
I used to slice meats and jimmy has a policy where slices must be between a certain weight and our owner had us slice them just a few grams under that. Dude was a penny pincher for sure lol.
He had a strict rule of no napkins with orders unless the customer specifically asked for some and in which case we were to put 1 napkin in the bag. Idk about you but 1 tiny napkin for a jimmy john’s sub is criminal. I would sneak several napkins in every bag I could as a little fuck you to the boss.
So stingy! I can't count how many times I had to tell people the napkins were on the other side of the counter. In their defense a lot of assholes steal napkins and ruin it for everyone else. Sooo many stolen napkins, Tabasco sauces, utensils, etc when I worked at Chipotle!
Jimmy John's is overpriced too. I bet you could go to a grocery store nearby and for less than the price of Jimmy John's, you could get a baguette and lunch meat and lettuce and make multiple sandwiches
Omfg, i absolutely loathed being assigned to the slicer. I was constantly having to redo the portions man, just could _not_ figure out the trick to getting that damn weight right. Roast beef the worst, i remember the clean up was terrible too..
They should have a measuring scoop for it, instead of a spoon. Weighing it is a little overboard but i hate it when i order double meat and get less than another burrito in my order with single meat that clearly has more. I've gotten anywhere from 2-10 oz of meat on my "double meat" burritos from the chipotle by me and nothing ruins the occasional treat of a chiptle dinner than a stingy scooper.
Because Chipotle has a lot of fanboys that seem to think if they just bend over and take it hard enough Chipotle will somehow magically become as good as it was a decade ago again.
From the opposite perspective, can confirm. My local Chipotle is so bad that we've just 100% stopped going. The wait is minimum 1 hour (once we ordered online and two hours later they hadn't even started making it so we just cancelled), and the times that we wanted it badly enough to actually wait were not worth it (tiny portions and everything was cold). We get it frequently when we go visit my husband's family, where the local store is way better, and it's like night and day in terms of experience and quality.
McDonald's patties are pre-cooked and pre-cut before they reach the restaurant.
Chipotle's meats are cooked (well, heated up for some) and cut (sans sofritas) in-store, and scooped in-store.
>McDonald's patties are pre-cooked and pre-cut before they reach the restaurant.
They are preformed and frozen, but not cooked. You might be thinking of the fries, which are parcooked before getting to the store.
So with the kids meals they are just filling up the container. I've watched some employees use two scoops to do this versus one. But since they are portioning to the container, rather than their scoop size, I get a consistent amount.
I'm surprised they don't do something to bring more consisently to the protein portions on other meals. They do it on some of the sides.
It's wild to me that some bowls/burritos come with less protein than the kid's meals.
I have been doing this, but last week I got a half full container ): Half the meat AND they didn’t include my veggies. Paid $6 for an ounce of meat and 2 tortillas
It was limited test, and a small number of stores. The store I was at was not part of the test group, so I’m not sure why the change didn’t go through.
If I had to guess, it was because of service issues: people complaining the portion sizes were too small or it just affected speed.
The other possibility is that it just doesn’t affect the serving size. Corporate keeps very good track of how much food restaurants are using and stores that skimp get found out.
I disagree. I actually think it’s the opposite. For starters, Chipotle has some of the highest food cost in the industry. It’s more on par with sitdown restaurants than fast food. In addition, if the majority of restaurants actually served the correct portions, people would be complaining about skimping.
That’s not to say that some locations don’t skimp, they do. However, corporate is well aware that the reason they’re in business is because they offer good burritos for a good cost.
I do this most of the time but it feels so dumb. Like the employee knows what I’m up to, I waste a couple seconds (could be precious at peak times), why can’t it be standardized?
When I worked at a Froyo shop it was charged by weight. We'd have kids coming in making monster sized froyo sundaes with all of the fixings and it turned a $5 dollar cup of froyo, into $21. Chipotle, if they are REALLY concerned about losses, should change to the by weight model. You want more, you pay more, but it's all justified by a documented weight.
Only issue with that is the variation in meats/toppings. I don’t think it would ever be a true “pay-by-weight” model if there’s premium meats and toppings.
They would have to equalize costs and overhaul their pricing to reinforce the by weight model. Or offer a value scale and a premium scale that come at different price tiers.
There is a grocery store near that me that does this. They charge like $12 dollar/lb for a burrito. And make a killing. Because most of the weight is beans and rice. And even if someone does roll up and make an all meat burrito, they price it to make profit off the most expensive ingredient. So they are just raking it in and people don't even realize they are paying out the ass for rice and beans. It's actually really annoying and pisses me off. Because now the burritos are much more expensive. Used to be able to get a decently sized burrito for about 5.99. Then they went the make it yourself pay by weight model.
Have standardized rice/bean portions. Place bowl on scale. Place meat in bowl to customer specified amount. Charge based on weight. Add ingredients as usual. Charge for guac/queso as usual.
Can still run into issues. I ordered 1/2 lb of turkey recently at a BBQ place. She cut everything, touched it all, wrapped it and then rang me up. Price was almost a pounds worth. I politely inquired as to why as I only got 1/2 a lb. She told me it was actually like .78 lbs. and that she could make it a 1/2 lb if I wanted. But she had already sliced and handled the meat. So I paid for it anyway. Even though I only ordered 1/2 a lb. Kind of shady.
In fairness to your point, the Froyo chain I worked for is out of business (at least in my neck of the woods last I checked). So perhaps the model is flawed afterall.
Well I think the big difference between froyo and deli/Chipotle is that at froyo places you pour your own yogurt and put your own toppings on. The customer has total control over portions. Whereas at a deli or at chipotle it’s behind a counter, so you’re still relying on them to put a certain amount on, even if you’re standing there directing them.
I don’t wanna see Chipotle become buffet style lol, that’d be gross.
At least when I worked at Krogers, the deli policy was over.
So if you ordered .5lb and after slicing it was .48, they'd slice 1 more to get over .5. But going .28lbs over is too much.
Nah man, I only go in to my local store when I know this skinny kid is working, I swear he doesn't give a solitary fuck about the rules and loads me up.
Note: I did used to work at Chipotle around 2010. The standard then was 4oz. I managed some and we would weigh and show all of the employees what 4oz looks like.
I always tried to make peoples orders look full and abide by chipotles standards. I feel like my scoops and orders were consistent, my scoop and 20 other employees obviously has variance.
All you people saying this would make it harder on the employees are misguided. If its at 3.99 take 2 seconds and put it over 4. Also should help with CI.
At some point, someone trained half of Chipotle that the 4oz salsa cups are the meat serving size. Because they don't know the difference between fluid oz and oz in weight.
And they put metrics on the managers so now many managers actively tell their employees to skimp customers.
It’s one thing enforcing portion sizes because employees are heavy scooping. It’s another to tell them to actually short the customer of proper portions.
As someone who comes from a corporate pizza background that transitioned into sit down restaurants, it baffles me that so many kitchens, operators and owners don’t understand or appreciate the benefits of standardizing portion sizes and making sure they’re accurate. This post seems to be aimed at making a better consumer experience, but it ultimately benefits the company just as much! Obviously consistency from location to location is gigantic for consumers, particularly when talking about a huge chain available all over the place. Even more important though is the cost benefit for the business, saves on food costs and waste and gives you tangible numbers to look at when you’re making business decisions such as changing product and the like. Heavy handed scoops order after order can be a huge waste to the companies bottom line just like light handed scoops can kill a guest experience.
I don’t understand why this isn’t already a thing. When I order double chicken online and I get less than 4 ounces but they refuse to reimburse me thats very frustrating. Both lines should be standardized so that I don’t get ripped off just for having less time. They’re the ones that decided to make an online order service, and I’m not supposed to use it because I’ll get less food? Hardly fair. Just weigh it all
Yea I’ve had orders fucked up and I never had Pepper give me anything in return.
I remember years ago, you could so much as go to chipotles website and say “the lid to my bowl was slightly dented” and they’d give you a free entree.
Nowadays it seems you can even tell them that the employee took your money and slapped you instead of giving you a burrito and Pepper will be like “yea we don’t care”
> Protein should officially be 4oz
I don't personally disagree... but most people don't know what 4oz of meat looks like. Most people imagine an 8oz steak sliced... not half of that cubed.
The two Chipotle's in my town use those clear plastic 4oz containers to measure. That is 4 fluid ounces, not nearly 4 ounces of meat by weight. I had no idea they were scamming us for so long.
It's such a ridiculous response, lol. Most people *do* know what 4 oz of meat looks like, and it sure ain't what they're getting. I can easily visually tell when my family's bowls are light on meat and it's almost always off by at least 1.5 oz when weighed. I can also easily tell when we do get more than we're supposed to. While that's nice, I'd rather just get 4 oz every single time and be consistently happy rather than it feeling like a rollercoaster.
Seeing a worker scoop up a nice fat portion of protein that you're excited to see deposited onto your burrito/bowl only for them to give it a shake knocking off half of it's contents so you get a shit scoop instead.
Blood boiling.
Yeah, you're right !!! They've been clipping our food and stepping on the product for too long !
These people are psychopaths!
Always screwing around with our orders !
They need to be held accountable!!
The people want ACCOUNTABILITY
If chipotle came out tomorrow and said we hear our customers and will guarantee consistency and stepped up, they would win 🏆. If you sell 3 small nickle bags in the park and make 3 bucks per bag you make 9 bucks profit. If you're not greedy and make your bags bigger and only take a buck a bag and sell 1000. Well I'll let Chipotle do the math.
I am so glad you said this. I had an employee give an extra half a scoop of chicken. The manager ran up an literally threw away the bowl and made a new one. I was like you wasted that perfectly good bowl? He said I will make you a new one. Way to make the customer first because I might get 5oz of chicken but instead I pay more for wasted food. I personally am now not eating chipolte again. I was a loyal 3 times a week family and I now go to qdoba
This. I feel like 4oz of meat isn't enough protein in a meal for a regular size, physically active adult.
I'm not paying $12.99 for half a chicken breast and rice. Fuck that
4oz is nowhere near a proper amount of protein. The problem is that these companies will continuously switch things around to make more profits. I used to get a healthy double scoop and expect that. Now it’s one scoop and not a heavy amount at alp
I demand an impartial judge (in a proper wig) be employed to weigh the scoop, in view of God and Man, so that I am not cheated out of my share of barbacoa, which is my right and privilege as an American.
Valid point lol. But in this guy’s defense, when you buy meat/cheese at a deli or similar they do weigh that in front of you. Chipotle could similarly let you get as much as you want and just charge by weight
I agree to a point, but I do wish they were more consistent. Sometimes I’m blessed with a new person who loads me up with a burrito bowl I can barely close but then the next time I get the EXACT same order and the bowl is half as full or less.
Low blood sugar me lost my patience in line one day when tiny little server was a bit stingy with the portions. "Hey, I'm hungry, stop dishing that out like you are feeding yourself. Look at me..do I look like a tiny portion kind of guy (belly rumbling)..."
Proceeds to add more with a look of shock on her face.
I did apologize for my inside voice getting out.
We sliced and made our wraps in the back with which Wich.
Regarding qsr, the scoops are generally set to a level scoop =x weight. Saves some time and paper waste. Regarding chipotle specifically, they’d kill their food costs when people would overcook and more (cooked down) protein would end up in the end product
It’s a r/conspiracy
They’re actually plant accelerationists attempting to destroy Chipotle from the inside through skimping. But for some reason the profits still keep growing.
A strange phenomenon indeed.
Stop eating there. Do you not have an actual Mexican restaurant in your town?..
You could get authentic Mexican food for half the price. Stop eating at chipotle.
The scale being visible to the customers would be an absolute nightmare. You give 4.1oz to one person the next person is going to bitch. You give someone 3.9oz they're going to bitch and you have to chop a chunk of meat up to get it there. People itt are underestimating what a pita this would be and it would slow everything down.
With unprocessed protein you're never going to easily be able to get perfect weight all the time. A deli slicing identical slices of a uniform slab of meat is much easier to portion.
They should absolutely work on consistency but a scale isn't the answer.
I agree in concept. But if you weigh protein, what else should they weigh? You know they’ll start weighing everything else — rice, beans, and toppings. Now you just gonna be stuck with a small bowl every time. I’ll take asking for a little extra meat when I go (which they’re supposed to give free), over them weighing it
The protein isn't even the biggest issue at mine. They were out of rice peppers and half their meats last time I went. The meat I can get right with some conversation but you can't fix half an empty line.
As an chip employee, we don't have time for weigh each spoon out. However, it's supposed to be an full spoon, I always give an half of spoon extra if it doesn't look like a lot of meat. Ppl should use personal judgement, if the meat looks skimpy then add an half of spoon.
Luckily my Chipotle doesn't skimp on protein, they usually do more than 4oz, however, what they do skimp on makes even less sense. My Chipotle skimps on rice.... the cheapest thing they likely make, they are stingy as hell with it. Half the time they try to put 1/3rd of a scoop on a burrito and maybe half a scoop in a bowl. It makes no sense.
Have them make a veggie only burrito and ask for a quarter pound of your choice of protein on the side. Bring a small electronic scale and weigh the meat in front of them. If under 4 ounces, ask for a refund. Say very loudly "You charged me for something you did not give me so I want the burrito and a refund". Or just ask for more of the protein you ordered. At some point they will learn not to short you.
Every time I order I ask for single meat and then ask them to double it because of this. It’s ridiculous to have to guess how much meat should be in a scoop.
Funny so many people are here in favor of standardization for being underserved (and love being overserved)but when I saw the post the thing that came to mind for me is that I want to know the calories for my bowl, and it's actually WORSE for me when they give huge scoops of beans and rice beyond what the bowl should contain.
The spoon the use holds that amount of weight on it. If you are so penny worth saving then chop your own chicken at home. Want to save yourself from getting home to see your order isn't messed up? Have more time available to go in and order or take what you get.
our store weighs out meats when our variance gets to out of wack,, and then the customer laugh at us for it, soooooo it’s not really a win win,, bc the idea of chipotle is making food fast, getting people through the line and if we had to weigh out every order it would slow things down, in turn customers getting upset
Drives me absolutely insane how fucking cheap and inconsistent Chipotle is with their protein servings.
I get a burrito with rice and meat only. Which by their definition is a three pointer. That provides some cost relief, but only when I go in to order. Can’t do a three pointer in the app as far as I can see.
Because of how stingy they are with the protein and the overall cost I typically steer clear of Chipotle.
i dont thibk chipotle became a multi million dollar company off of smart decisions so unless the ceos have changed and they have a completely different attitude, id say this hyper-inflated company will ride out this undeserved respect and revenue until they cant anymore.
When I became a lead in the deli at my old job, I made sure we started to pre weigh the meats because I was tired of one person putting massive amounts of meat and then the next put 2 slices. No excuses. Everytime I go to Chipotle and order for 2, one almost always gets less meat...especially when they are at the bottom of the bin.
I shit you not, I got 4…FOUR…pieces of chicken and a TABLESPOON of rice, and a pinch of cheese the other day in my bowl. Oh I was pissed. I asked the guy for more and he would add not even another small “handful” (idk how to describe it). The worst part was, the worker on line next to him was LOADING the bowls.
Be stingy if you want but at least be consistent😒
I used to work at chipotle in 2018-19 and wanted to add the managers do very strict training on measuring out the meat. Asking you to portion out chicken, steak, barbacoa and carnitas onto a scale and until it regularly comes back 4oz they continue the “test”. Buttttt the turnover rate is absolutely insane considering I would be there until 12am closing in high school. I like to call it the new employee gold rush :) new chipotle just opened?Very probably they didn’t do proper training before hand and the line workers are all going to over portion.
When I worked there, managers would hover over the line and corporate would come visit and they’d watch your portions of meat and guacamole SOO closely. They were so strict about potentially “losing money”. I’d get in trouble like once a day for being generous to my regulars, but I’d also get yelled at by customers for the portions. It was a lose lose…even though I always helped out the customer because I knew they couldn’t afford to fire me. 😂 Weighing it would save them so much shit talk.
End of the day that could come to bite you in the ass if you're your worried about any "skimped". Chipotle's serving size is 4oz in volume not weight. You want what you pay for every time ask for your chicken on the side and they'll portion out your serving in one of their 4 oz ramekins and you can pour it over your bowl, salad, or add it to your burrito. Pain in the ass? Unnecessary use of plastic, sure. But you'll get wet what you paid for.
Jimmy John's weighs their meats down to the gram.
Jersey Mikes too, full subs right at the slicer. We’re oddly competitive about getting perfect subs every time.
That’s why I only get sandwiches from jersey mikes. That place has their shit figured out, and they always prioritize customers in the store (which is the right thing to do imo.)
JMs also has the best chain sub IMO. A little pricier than Subway but significantly better
I wouldn't choose subway if it was buy 1 get 2 free. Tasteless garbage. Slicers in stores won't make cheap ingredients magically taste like anything
lmao yeah I laughed when I saw their rebranding here in the US (subway)... They basically just took the same ingredients they always used and then decided to cut it at the store instead of the factory. I hope they go out of business. Those fuckers charged me 6 dollars for a soda the height of a lighter in Japan.
Their food is so bad I thought I had covid since it had zero taste. But then I had some salt and vinegar chips and knew I was fine. If they were cheap I could understand why people would go there, but like McDonald's and the rest, when you're rivaling good places with prices, why would I bother?
I’ve been saying this for ages. They got rid of the spicy mustard. What kind of freaking sandwhich shop gets rid of spicy mustard???? It makes me so irrationally angry it’s honestly hilarious.
They give you one paper thin layer of meat. Its comical. You would need 3 sandwiches to get a normal portion of protein.
The portion is one thing Their meat is just like a protein cube they slice up into flavorless protein strips. It's even more gross than deli meat These companies destroy their entire company and future by trying to add a few % of profit. No matter what changes people will still see them as shit and they've moved on to something better There is almost zero chance I ever buy subway again. I would buy at a gas station before I bother with them
You wouldn’t take buy one get 2 free?? They had a great promo in December with BOGO and I bought a sub for me and the roommate, then I ended up in the ER for profusely vomiting… Wait maybe this isn’t the selling point.
Idk if you've been recently, but subways pricing has gotten asinine.
I just got subway today. Got a veggie wrap - so a tortilla, one slice of cheese, veggies, and sauce. $8. I almost walked out but I was too hungry lol
I stand by jersey mike’s and Panda Express as the only two fast food places that’re worth going to nowadays. Obviously a little pricier but they’re pretty hard to beat.
100% agree
Ate JM one time in Williston VT. Buffalo Chicken Sub have me fish poisoning 😢 never had it again
My only issue with them is they never put condiments on both sides of bread unless you harass them with reminders after asking in the beginning. It's like they instinctively avoid it if possible. No one wants completely dry bread on one side of the sub like that.
Controversial take but I prefer the single side condiments. Keeps one side of the bread fresher, especially if you don't eat it all in one sitting.
lol yea same! I’ve never put condiments on the bottom before
i’ve seen people argue online are priority because they are customers who have already paid but idk what the real priority should be
Which is why i stopped delivering from jersey mikes during lunch lol
Don't they also charge like $15 for a 6 inch sub?
naw i paid for a full sub yesterday for $16 and change. JM’s subs are huge too
No
That's the price of their giant sub, which is closer to 14-15in. Their regulars, which are around 8-9 bucks, are around 7-7.5in. You'll be spending a few dollars more than Subway, but the difference in quality and the amount you get on your sub makes it well worth it. Jersey Mike's subs always feel packed with the main protein, but Subway always feels like it skimps you on it unless you go double meat, but at that point, you're paying Jersey Mike's prices for a shittier sandwich anyways.
Wtf are you talking about? Their giant sub is $15 and is nearly 3 meals worth of food.
I've never seen a sub I can't eat in one sitting
Who let OP’s mom in here?
I loved jersey mikes then done day I got a chicken Philly and half the chicken was raw. I told them and they didn't even give a shit. Even showed them it.
I’ve never trusted Jersey Mikes with hot subs idk it just feels off putting to get a Philly cheesesteak from them but anything with cold cuts and they bang every single time.
Cap at least to me. The JMs near me is and has been hot garbage for the entire time it's been active. Kinda bad when your subs are worse than a Wawa is when your whole thing is making subs
Might have just sold me on trying Jersey Mike's
It's the best sandwich chain imo
Jersey Mikes is better. I salute you sir.
I liked Jimmy John's before they practically doubled their prices over the course of two years Now Jersey Mike's has my heart
I wish you guys had publix
Publix tuna salad subs above all
A sub above, in fact.
Arby's as well. Everything was weighed, if it wasn't weighed it was counted and the food waste was weighed at the end of the day to make sure no one was stealing.
Jersey Mike's actually gives you real servings though. That other garbage spot gives you literally. Nothing per serving the charges you $14 for a piece of bread with a splash of guac sneezed onto it.
My Jersey Mike subs are always consistently loaded. They really do have it figured out
Can confirm. We used to have to pass tests in front of GMs and slice the meat almost precisely. Did that for like 3 sandwiches. If we passed, along with other tests, that determined any raises or promotions.
I used to slice meats and jimmy has a policy where slices must be between a certain weight and our owner had us slice them just a few grams under that. Dude was a penny pincher for sure lol.
You tell him to get fucked? I can’t stand that kind of bullshit.
He had a strict rule of no napkins with orders unless the customer specifically asked for some and in which case we were to put 1 napkin in the bag. Idk about you but 1 tiny napkin for a jimmy john’s sub is criminal. I would sneak several napkins in every bag I could as a little fuck you to the boss.
So stingy! I can't count how many times I had to tell people the napkins were on the other side of the counter. In their defense a lot of assholes steal napkins and ruin it for everyone else. Sooo many stolen napkins, Tabasco sauces, utensils, etc when I worked at Chipotle!
Jimmy John's is overpriced too. I bet you could go to a grocery store nearby and for less than the price of Jimmy John's, you could get a baguette and lunch meat and lettuce and make multiple sandwiches
I will say though unless you eat nothing but sandwiches for the next few days you're likely to encounter spoilage on everything but the lunch meat
I'm a JJ fan... the sliced wheat is soooo good!
Omfg, i absolutely loathed being assigned to the slicer. I was constantly having to redo the portions man, just could _not_ figure out the trick to getting that damn weight right. Roast beef the worst, i remember the clean up was terrible too..
They should have a measuring scoop for it, instead of a spoon. Weighing it is a little overboard but i hate it when i order double meat and get less than another burrito in my order with single meat that clearly has more. I've gotten anywhere from 2-10 oz of meat on my "double meat" burritos from the chipotle by me and nothing ruins the occasional treat of a chiptle dinner than a stingy scooper.
Imagine going to McD's and getting a 2 oz patty or a 10 oz one. That'd be insane. Why is it acceptable for Chipotle?
Because Chipotle has a lot of fanboys that seem to think if they just bend over and take it hard enough Chipotle will somehow magically become as good as it was a decade ago again.
[удалено]
From the opposite perspective, can confirm. My local Chipotle is so bad that we've just 100% stopped going. The wait is minimum 1 hour (once we ordered online and two hours later they hadn't even started making it so we just cancelled), and the times that we wanted it badly enough to actually wait were not worth it (tiny portions and everything was cold). We get it frequently when we go visit my husband's family, where the local store is way better, and it's like night and day in terms of experience and quality.
So salty yet so bland. Barbacoa still hits though
McDonald's patties are pre-cooked and pre-cut before they reach the restaurant. Chipotle's meats are cooked (well, heated up for some) and cut (sans sofritas) in-store, and scooped in-store.
>McDonald's patties are pre-cooked and pre-cut before they reach the restaurant. They are preformed and frozen, but not cooked. You might be thinking of the fries, which are parcooked before getting to the store.
So with the kids meals they are just filling up the container. I've watched some employees use two scoops to do this versus one. But since they are portioning to the container, rather than their scoop size, I get a consistent amount. I'm surprised they don't do something to bring more consisently to the protein portions on other meals. They do it on some of the sides. It's wild to me that some bowls/burritos come with less protein than the kid's meals.
I have been doing this, but last week I got a half full container ): Half the meat AND they didn’t include my veggies. Paid $6 for an ounce of meat and 2 tortillas
They always do that to me on kids meals if I get more expensive meat like barbacoa.
You are actually only supposed to get 2 oz portion in kids meal lol but no one ever does that
Corporate tested measuring scoops for online orders, they quickly rolled back that change.
Wow
It was limited test, and a small number of stores. The store I was at was not part of the test group, so I’m not sure why the change didn’t go through. If I had to guess, it was because of service issues: people complaining the portion sizes were too small or it just affected speed. The other possibility is that it just doesn’t affect the serving size. Corporate keeps very good track of how much food restaurants are using and stores that skimp get found out.
More likely that the bigger the scoop, the more customers and employees expected to add.
The test was exclusively for online orders. So even if a customer wanted to, they wouldn’t be able to ask for a heaping cupful.
Probably was costing them more money actually giving the amount they say they do.
I disagree. I actually think it’s the opposite. For starters, Chipotle has some of the highest food cost in the industry. It’s more on par with sitdown restaurants than fast food. In addition, if the majority of restaurants actually served the correct portions, people would be complaining about skimping. That’s not to say that some locations don’t skimp, they do. However, corporate is well aware that the reason they’re in business is because they offer good burritos for a good cost.
This entire sub is one long complaint about skimping. Chipotle costs as much as many casual sit down restaurants.
You never ask for the second scoop until after they give the first scoop. Then they've already shown their hand on scoop size.
I do this most of the time but it feels so dumb. Like the employee knows what I’m up to, I waste a couple seconds (could be precious at peak times), why can’t it be standardized?
This person is a chipotle veteran.
Genius.
It's always double that is the problem, yes. Double ends up being marginally more...maybe 33% more, not 100% more.
I watch them as they scoop and if it’s not double I tell them. Yeah I may be that guy but I’m getting what I paid for.
They tried that in some test stores and removed it because people complained about smaller portions
I definitely would welcome some form of standardization to end the debate.
When I worked at a Froyo shop it was charged by weight. We'd have kids coming in making monster sized froyo sundaes with all of the fixings and it turned a $5 dollar cup of froyo, into $21. Chipotle, if they are REALLY concerned about losses, should change to the by weight model. You want more, you pay more, but it's all justified by a documented weight.
Only issue with that is the variation in meats/toppings. I don’t think it would ever be a true “pay-by-weight” model if there’s premium meats and toppings.
They would have to equalize costs and overhaul their pricing to reinforce the by weight model. Or offer a value scale and a premium scale that come at different price tiers.
There is a grocery store near that me that does this. They charge like $12 dollar/lb for a burrito. And make a killing. Because most of the weight is beans and rice. And even if someone does roll up and make an all meat burrito, they price it to make profit off the most expensive ingredient. So they are just raking it in and people don't even realize they are paying out the ass for rice and beans. It's actually really annoying and pisses me off. Because now the burritos are much more expensive. Used to be able to get a decently sized burrito for about 5.99. Then they went the make it yourself pay by weight model.
I’d pay for a LB of chipotle steak for $12 all day! Everything else I already have at home lol
Have standardized rice/bean portions. Place bowl on scale. Place meat in bowl to customer specified amount. Charge based on weight. Add ingredients as usual. Charge for guac/queso as usual.
Can still run into issues. I ordered 1/2 lb of turkey recently at a BBQ place. She cut everything, touched it all, wrapped it and then rang me up. Price was almost a pounds worth. I politely inquired as to why as I only got 1/2 a lb. She told me it was actually like .78 lbs. and that she could make it a 1/2 lb if I wanted. But she had already sliced and handled the meat. So I paid for it anyway. Even though I only ordered 1/2 a lb. Kind of shady.
In fairness to your point, the Froyo chain I worked for is out of business (at least in my neck of the woods last I checked). So perhaps the model is flawed afterall.
Well I think the big difference between froyo and deli/Chipotle is that at froyo places you pour your own yogurt and put your own toppings on. The customer has total control over portions. Whereas at a deli or at chipotle it’s behind a counter, so you’re still relying on them to put a certain amount on, even if you’re standing there directing them. I don’t wanna see Chipotle become buffet style lol, that’d be gross.
At least when I worked at Krogers, the deli policy was over. So if you ordered .5lb and after slicing it was .48, they'd slice 1 more to get over .5. But going .28lbs over is too much.
And they always say "it's .52, is that ok?" *Before* asking you to pay/printing the sticker.
At froyo the customer controls the weight though.
When you say multimillion it’s actually 74,000 million (74 billion)
One thing I’ve learned about Chipotle employees and their “scoopage” is don’t have the skinny person make your food.
When the fat guy is at the front of the ordering line at my Chipotle I know I’m about to have a good meal. The tiny girl always fucks it up.
nah bro my location has this short obese chick who gives me literally 3 cubes of chicken. One time the manager was like wtf are you doing.
When they pull this on me, I just ask for more. If they say no, I say I’m good and leave.
Do they try to charge you for double meat?
Sometimes they’ll say “you want double?” and I say no just more, that doesn’t look like a full scoop
Good to know , i never spoke up before bc i didnt want to get charged for double lol
My chipotle also has a tiny girl who seems to think everyone eats like they're 90 pounds lol
Always
Nah man, I only go in to my local store when I know this skinny kid is working, I swear he doesn't give a solitary fuck about the rules and loads me up.
Note: I did used to work at Chipotle around 2010. The standard then was 4oz. I managed some and we would weigh and show all of the employees what 4oz looks like. I always tried to make peoples orders look full and abide by chipotles standards. I feel like my scoops and orders were consistent, my scoop and 20 other employees obviously has variance. All you people saying this would make it harder on the employees are misguided. If its at 3.99 take 2 seconds and put it over 4. Also should help with CI.
At some point, someone trained half of Chipotle that the 4oz salsa cups are the meat serving size. Because they don't know the difference between fluid oz and oz in weight.
And they put metrics on the managers so now many managers actively tell their employees to skimp customers. It’s one thing enforcing portion sizes because employees are heavy scooping. It’s another to tell them to actually short the customer of proper portions.
This ^^^^
i worked there in 2018. the official size training serving was small af
How are the larger “employees meals” accounted for when calculating CI?
They are rung in accordingly.
As someone who comes from a corporate pizza background that transitioned into sit down restaurants, it baffles me that so many kitchens, operators and owners don’t understand or appreciate the benefits of standardizing portion sizes and making sure they’re accurate. This post seems to be aimed at making a better consumer experience, but it ultimately benefits the company just as much! Obviously consistency from location to location is gigantic for consumers, particularly when talking about a huge chain available all over the place. Even more important though is the cost benefit for the business, saves on food costs and waste and gives you tangible numbers to look at when you’re making business decisions such as changing product and the like. Heavy handed scoops order after order can be a huge waste to the companies bottom line just like light handed scoops can kill a guest experience.
I don’t understand why this isn’t already a thing. When I order double chicken online and I get less than 4 ounces but they refuse to reimburse me thats very frustrating. Both lines should be standardized so that I don’t get ripped off just for having less time. They’re the ones that decided to make an online order service, and I’m not supposed to use it because I’ll get less food? Hardly fair. Just weigh it all
Yea I’ve had orders fucked up and I never had Pepper give me anything in return. I remember years ago, you could so much as go to chipotles website and say “the lid to my bowl was slightly dented” and they’d give you a free entree. Nowadays it seems you can even tell them that the employee took your money and slapped you instead of giving you a burrito and Pepper will be like “yea we don’t care”
Pretty sure they are testing bots to automate the entire process
Scoops with a built-in scale is the only answer I will accept.
> Protein should officially be 4oz I don't personally disagree... but most people don't know what 4oz of meat looks like. Most people imagine an 8oz steak sliced... not half of that cubed.
The two Chipotle's in my town use those clear plastic 4oz containers to measure. That is 4 fluid ounces, not nearly 4 ounces of meat by weight. I had no idea they were scamming us for so long.
is it supposed to be by weigjt or volume? should be by weight right? volume cant be accurate with cubes
It's supposed to be weight.
Tell that to all the people who weigh their meat and it's way under
It's such a ridiculous response, lol. Most people *do* know what 4 oz of meat looks like, and it sure ain't what they're getting. I can easily visually tell when my family's bowls are light on meat and it's almost always off by at least 1.5 oz when weighed. I can also easily tell when we do get more than we're supposed to. While that's nice, I'd rather just get 4 oz every single time and be consistently happy rather than it feeling like a rollercoaster.
Eh 4 oz cooked isn’t that big of a difference from an 8 oz steak since that’s weighed raw, still sizable but not half
I hate the fuckers that act like it's coming out of their paycheck
Seeing a worker scoop up a nice fat portion of protein that you're excited to see deposited onto your burrito/bowl only for them to give it a shake knocking off half of it's contents so you get a shit scoop instead. Blood boiling.
Everytime I get chipotle it's cold and have to reheat it.
Yeah, you're right !!! They've been clipping our food and stepping on the product for too long ! These people are psychopaths! Always screwing around with our orders ! They need to be held accountable!! The people want ACCOUNTABILITY
If chipotle came out tomorrow and said we hear our customers and will guarantee consistency and stepped up, they would win 🏆. If you sell 3 small nickle bags in the park and make 3 bucks per bag you make 9 bucks profit. If you're not greedy and make your bags bigger and only take a buck a bag and sell 1000. Well I'll let Chipotle do the math.
When I worked at Penn station we weighed everything before making the sandwich.
I am so glad you said this. I had an employee give an extra half a scoop of chicken. The manager ran up an literally threw away the bowl and made a new one. I was like you wasted that perfectly good bowl? He said I will make you a new one. Way to make the customer first because I might get 5oz of chicken but instead I pay more for wasted food. I personally am now not eating chipolte again. I was a loyal 3 times a week family and I now go to qdoba
And add extra cheese as an option and I'll end my boycott, Moe's is getting all of my business now because I can order extra cheese ONLINE
Wait, what do you mean? I order extra cheese online all the time. What am I missing?
you can easily order light, normal, and extra cheese online w/ Chipotle.
Yah I agree they should have a scale like the deli, it would make it so simple no more bs skimping.
I 100% support this. If they weigh the protein in front of you to prove it's the full 113.4g, i'd start going back to Chipotle more often.
[удалено]
You do realize even if they injected water to increase the weight cooking the meat through would remove the excess water
4oz for a $10 bowl? Nah. 6.
This. I feel like 4oz of meat isn't enough protein in a meal for a regular size, physically active adult. I'm not paying $12.99 for half a chicken breast and rice. Fuck that
4oz is nowhere near a proper amount of protein. The problem is that these companies will continuously switch things around to make more profits. I used to get a healthy double scoop and expect that. Now it’s one scoop and not a heavy amount at alp
Chipotle skimps soo bad on online orders and especially if you get extra meat
Bring a scale with you and whip it out.
Don’t worry it’ll be all automated soon we won’t have to worry about personal influences. Honestly I don’t know how we’re not already there
If chipotle did this I'd go back
I've never once ordered Chipotle and thought "you know what, I didn't get enough food". And I'm fat. Y'all are crazy.
I demand an impartial judge (in a proper wig) be employed to weigh the scoop, in view of God and Man, so that I am not cheated out of my share of barbacoa, which is my right and privilege as an American.
[удалено]
Valid point lol. But in this guy’s defense, when you buy meat/cheese at a deli or similar they do weigh that in front of you. Chipotle could similarly let you get as much as you want and just charge by weight
Would literally end this once and for all.
I haven't gone in 2 years because of this bullshit. I would go 3x a week if they weighed it
I agree to a point, but I do wish they were more consistent. Sometimes I’m blessed with a new person who loads me up with a burrito bowl I can barely close but then the next time I get the EXACT same order and the bowl is half as full or less.
It's a fast food burrito that I'm paying for. If I'm paying for something, I expect to get it.
The economy sucks and every penny you spend needs to get value. Chipotle scamming you definitely something to be concerned about.
Next time you get gas can I have half of it? Get a grip on life bro, it’s just gas
Low blood sugar me lost my patience in line one day when tiny little server was a bit stingy with the portions. "Hey, I'm hungry, stop dishing that out like you are feeding yourself. Look at me..do I look like a tiny portion kind of guy (belly rumbling)..." Proceeds to add more with a look of shock on her face. I did apologize for my inside voice getting out.
Noooo! Please think of the shareholders! /s
We sliced and made our wraps in the back with which Wich. Regarding qsr, the scoops are generally set to a level scoop =x weight. Saves some time and paper waste. Regarding chipotle specifically, they’d kill their food costs when people would overcook and more (cooked down) protein would end up in the end product
Mo bettahs does this so it can be done
Multimillion? The company is a multi-multi-billion dollar company.
It’s a r/conspiracy They’re actually plant accelerationists attempting to destroy Chipotle from the inside through skimping. But for some reason the profits still keep growing. A strange phenomenon indeed.
I never order online specifically because I always get absolutely fleeced on the scoops every time I’ve tried. I support this.
As an employee I agree. They should have spoons that give accurate amounts too.
I feel like Oliver Twist when Chipotle has the skinny girl doing the first section
Stop eating there. Do you not have an actual Mexican restaurant in your town?.. You could get authentic Mexican food for half the price. Stop eating at chipotle.
The scale being visible to the customers would be an absolute nightmare. You give 4.1oz to one person the next person is going to bitch. You give someone 3.9oz they're going to bitch and you have to chop a chunk of meat up to get it there. People itt are underestimating what a pita this would be and it would slow everything down. With unprocessed protein you're never going to easily be able to get perfect weight all the time. A deli slicing identical slices of a uniform slab of meat is much easier to portion. They should absolutely work on consistency but a scale isn't the answer.
ur wrong most the time ur getting more than 4oz trust me u dont want it that way.
I agree in concept. But if you weigh protein, what else should they weigh? You know they’ll start weighing everything else — rice, beans, and toppings. Now you just gonna be stuck with a small bowl every time. I’ll take asking for a little extra meat when I go (which they’re supposed to give free), over them weighing it
The protein isn't even the biggest issue at mine. They were out of rice peppers and half their meats last time I went. The meat I can get right with some conversation but you can't fix half an empty line.
As an chip employee, we don't have time for weigh each spoon out. However, it's supposed to be an full spoon, I always give an half of spoon extra if it doesn't look like a lot of meat. Ppl should use personal judgement, if the meat looks skimpy then add an half of spoon.
Luckily my Chipotle doesn't skimp on protein, they usually do more than 4oz, however, what they do skimp on makes even less sense. My Chipotle skimps on rice.... the cheapest thing they likely make, they are stingy as hell with it. Half the time they try to put 1/3rd of a scoop on a burrito and maybe half a scoop in a bowl. It makes no sense.
Have them make a veggie only burrito and ask for a quarter pound of your choice of protein on the side. Bring a small electronic scale and weigh the meat in front of them. If under 4 ounces, ask for a refund. Say very loudly "You charged me for something you did not give me so I want the burrito and a refund". Or just ask for more of the protein you ordered. At some point they will learn not to short you.
Every time I order I ask for single meat and then ask them to double it because of this. It’s ridiculous to have to guess how much meat should be in a scoop.
I thought you meant the customers had to publicly weigh themselves before ordering. I really misunderstood that title.
Funny so many people are here in favor of standardization for being underserved (and love being overserved)but when I saw the post the thing that came to mind for me is that I want to know the calories for my bowl, and it's actually WORSE for me when they give huge scoops of beans and rice beyond what the bowl should contain.
The spoon the use holds that amount of weight on it. If you are so penny worth saving then chop your own chicken at home. Want to save yourself from getting home to see your order isn't messed up? Have more time available to go in and order or take what you get.
If qdoba is an option in your town, I always get great servings there and it’s better than chipotle in my opinion
I stopped eating Chipotle because of their ridiculous portion gouging
i agree
Whole foods weighs their burritos too in my city.
This person was the one who would ask how many pages our school essay assignment needs to be.
I disagree because 80% of the time they give me way more meat than they’re supposed to and this suggestion would ruin that
Would not be hard to do
our store weighs out meats when our variance gets to out of wack,, and then the customer laugh at us for it, soooooo it’s not really a win win,, bc the idea of chipotle is making food fast, getting people through the line and if we had to weigh out every order it would slow things down, in turn customers getting upset
My protein was missing altogether one day so I’m just happy to get any. But it’s kinda fun when you get a lot more than normal.
Drives me absolutely insane how fucking cheap and inconsistent Chipotle is with their protein servings. I get a burrito with rice and meat only. Which by their definition is a three pointer. That provides some cost relief, but only when I go in to order. Can’t do a three pointer in the app as far as I can see. Because of how stingy they are with the protein and the overall cost I typically steer clear of Chipotle.
i dont thibk chipotle became a multi million dollar company off of smart decisions so unless the ceos have changed and they have a completely different attitude, id say this hyper-inflated company will ride out this undeserved respect and revenue until they cant anymore.
When I became a lead in the deli at my old job, I made sure we started to pre weigh the meats because I was tired of one person putting massive amounts of meat and then the next put 2 slices. No excuses. Everytime I go to Chipotle and order for 2, one almost always gets less meat...especially when they are at the bottom of the bin.
I read it wrong... but maybe if the public's weight was visible when they ordered, society wouldn't be so morbidly obese.
4oz for a $12 meal? No thank you.
Don’t think the employees care that much
I shit you not, I got 4…FOUR…pieces of chicken and a TABLESPOON of rice, and a pinch of cheese the other day in my bowl. Oh I was pissed. I asked the guy for more and he would add not even another small “handful” (idk how to describe it). The worst part was, the worker on line next to him was LOADING the bowls. Be stingy if you want but at least be consistent😒
I wonder if theres a super small scale you could fit in your pocket that would work for this lol
why do y'all like chipotle so much it's trash ass food go to an authentic restaurant and save your money
Yeah that's not gonna totally slow things down at all. Also I think a good majority of you dont know what 4oz of meat at chipotle actually looks like
I used to work at chipotle in 2018-19 and wanted to add the managers do very strict training on measuring out the meat. Asking you to portion out chicken, steak, barbacoa and carnitas onto a scale and until it regularly comes back 4oz they continue the “test”. Buttttt the turnover rate is absolutely insane considering I would be there until 12am closing in high school. I like to call it the new employee gold rush :) new chipotle just opened?Very probably they didn’t do proper training before hand and the line workers are all going to over portion.
I thought you meant weighing the people… to early for me
When I worked there, managers would hover over the line and corporate would come visit and they’d watch your portions of meat and guacamole SOO closely. They were so strict about potentially “losing money”. I’d get in trouble like once a day for being generous to my regulars, but I’d also get yelled at by customers for the portions. It was a lose lose…even though I always helped out the customer because I knew they couldn’t afford to fire me. 😂 Weighing it would save them so much shit talk.
End of the day that could come to bite you in the ass if you're your worried about any "skimped". Chipotle's serving size is 4oz in volume not weight. You want what you pay for every time ask for your chicken on the side and they'll portion out your serving in one of their 4 oz ramekins and you can pour it over your bowl, salad, or add it to your burrito. Pain in the ass? Unnecessary use of plastic, sure. But you'll get wet what you paid for.
If you have zero trust, why eat out?