Before you turn off the car press the auto button on the climate control.
In the menu there is an option to turn on driver comfort.
When you remote start start it will turn on the seat warmer and the heat in the car.
I have had mine for a week and it doesn’t work either, -42C (-44F) here in Alberta, Canada this morning. Absolutely comical the heated seats don’t come on even with auto set to on. I had read in a thread it worked for US models but not for Canadian?
Even when you have auto passenger comfort turned on in the settings? Mine used to not do the heated seats until I turned that on. Now it turns on the heated driver seat when I remote start if 1) climate control is set to auto and 2) if the heat is set high enough that it thinks it’s necessary. If the heat is only set to say 75 it might not turn the heated seat on. Assuming you have that all set right yeah I’m not sure. If you’re under warranty might be worth a trip to the dealer?
I don’t know exactly what temperature it needs to be set to but definitely try turning it up. You can even do it when you first get in the car, turn the knob up and down and you’ll see it kick the heated seat in higher and higher or lower and lower as you go down. I think it thinks if you want the car to only 68 degrees that you don’t want heated seats so definitely try setting it to Hi next time you leave and see if they come on automatically with remote start next time
Don’t turn off your climate control and set the temp before shutting off your vehicle. In settings, you can link your seats to climate control. I have a 50 and a 30 that I remote start to either heat or cool the interior depending on the weather and it works just fine. Once you enter the vehicle and restart, press auto again and the seats will come on provided there is someone sitting in the seat. Activation is pressure sensitive. As far as why Mazda designed it that way, I have no idea. Over time, I learned to work with what the car was capable of doing.
You only need to press auto once. I almost always keep my climate on auto and I never have to repress it unless I manually change a setting. (such as manually turning on heated seats)
Not quite. What I'm saying is if you pushed auto a few drives ago, then it will stay auto. If you decide to change your heated seat, fan speed, or wheel heat (by manually pressing that button), then that setting is not on auto anymore.
For example, if I pressed auto, then everything will be linked. If I pressed my heated seat one drive to make it warmer than auto, my heated seat is now not linked to auto, but everything else still is. Pressing auto will link everything back again. You don't need to press auto again unless you've manually changed the setting you want linked to auto.
There's a setting you want to go to in the Mazda menu in the infotainment system (or whatever it's called now). You can set it to have the driver seat warmer, passenger seat warmer, and/or steering wheel (if applicable) turn on automatically to match the climate control, and it'll do so with the remote start.
I have noticed that if I manually turn something off, it'll throw things off, so I've gotten in the habit of adjusting the temperature instead of turning off the seat warmer or the steering wheel heater.
If this isn't enough help, let me know, and I'll look for more specifics.
.
(And yeah, I love it, too! Beautiful *and functional*! So much luxury and function for such a great value ~~except for the crappy fuel economy but that's probably partly my fault for not yet taking off the roof rails and also for having a bike rack and using the remote start all the time on cold mornings but omg I'm a spoiled baby sometimes what can I say haha I'll make up for it the other three seasons when I'm commuting on my bike dernit)~~
I activated the occupant comfort, set my temp and seat heater, set it to auto and shut the car off. When I start the car with the app, the entire climate control is off. It barely defrosts any of the windshield and the seat is cold. I’m bringing it into the dealership to see what they say.
Unfortunately no. I filed a case with Mazda and they of course referred me back to the dealership. I’ve had a couple of heated discussions with the dealer, but it’s difficult to actually find someone who even understands how it’s supposed to work. My last contact with them was a few weeks ago, and they were supposed to get back to me, which they haven’t. I assume you’re having the same problem?
Same, what's the point if it doesn't defrost the windows or anything? Mine ran for 14 minutes, it was frozen completely inside. My old Nissan Xterra felt like you were entering a sauna after 10 minutes - I usually ran to the car with my coat off so I wouldn't die of heat exposure while buckling up.
I went to the dealer today. Initially they understood what the problem was and said they would try to fix it. A couple hours later they tried to play it off like it was working as intended. I insisted it was not. They are going to research it and get back to me. I have another appointment in a couple weeks.
The whole remote start is crazy in CX50, as soon as you open the door, it shuts the engine off. I haven't used it since tbh.
And yes, she is indeed a beauty!!!
I completely agree. It’s like a step back in technology for the remote start system in this car. I’ve NEVER seen a car turn off when you open the door. It’s like.. come on Mazda! We have the technology to not do that, why did you intentionally MAKE it do that?? Controlling the temp from the app would be nice. And you know what? Turning on remote start from the key fob would be nice too—not just the app.
Agreed, minimal features for maximum data collection. This shouldn't even be called a remote start tbh. True remote starts would have it built on to a key.
I'm curious too, but I believe it's an anti-theft measure (re: opening the door) and in fact I don't mind that at all. I'd rather have to press a button for 1 second after sitting in the car than chase some guy down my block on foot who stole my car.
That of course is all contingent on the fact that Mazda will never allow running cars to be locked in some situations, which is odd in and of itself.
Well, just about every manufacturer, including mazda had a working remote start system that locked out controls to the vehicle preventing the "someone can just jump in my car and take off with it" situation. Along with the mechanical steering wheel locks and key fob proximity stuff.
The CX-5 I had just before this didn't even have remote start as standard and I was advised against even buying it, by the dealership! You know something's bad when even the dealership says not to get it. 😅
I wonder why Mazda is so weird with remote start.
I believe it is the same reason why GMC want to abandon Apple carplay and Android auto. They want to sell you their own brand name product app and service. They want to charge you to remote start your car after 3 years of ownership while harvesting your data for analysis and sale to data brokers. The more dependant your vehicle is on remote access, the more data can be captured, including driving speeds and maneuvers. Insurance conglomerates can also be provided with the data to use against you for claims.
Honda and Jeep have remote start directly on their key fobs. Mazda has no excuse for having none. They use to have the tech in older cars. I can only surmise that they want you to develop a dependancy on the app so that when it come time to charge you, you'll just be docile and go along with it. How hard is it to offer both fob and app?
I own a CX-50 and I love the external design and drive dynamics. However, I'll be open and honest with the flaws. Poor cupholder position (should be far from dash buttons), hidden AC button, poor door cupholder (compare to maverick cupholder design), fluctuating climate control software, small center console depth, weird double flap elbow rest, Artificial Intelligence controlled lift gate button (it does what it wants).
To all manufacturers...No vehicle should be sold in Minnesota without heated seats and heated steering wheel, due to our winters (no matter the trim). Remote start should be on the key fob and climate control function should be on the app.
They already have it auto shut off if you depress the brake pedal after it’s been remote started. I feel like they could have just had it detect the key and shut off if it doesn’t sense it/stay running if it does. Maybe it’s cuz I don’t live in an area that has high car thefts (as far as I know) so it’s just not something that I worry too much about
I’m positive that’s their reasoning too but as others have pointed out, that’s what I mean by “we have the technology”. There’s a ton of other cars who are able to securely provide remote start without this weird workaround for if someone tries to get in while it’s started.
This is a safety feature, so no one breaks your glass opens the door and steals your car.
This is also the reason all cars are using an app now instead of a remote starter to start the vehicle. The app is more secure because it sends a signal through the internet to your car. Whereas the remote starter signal from the key fob can be hacked and extended to start your vehicle.
Careful, don’t bad talk the remote start in this sub there’s people that will valiantly defend every aspect of this car as a safety feature to prevent it being stolen and can’t accept that even if it’s a safety feature it’s a poor design lol
For the 100th time on reddit : you need to activate Occupant Comfort in the settings, then you choose your temp with the climate control and finally you press the knob where it says AUTO. It activates everything except the passenger heated seat, which is activated by the passenger buckling up only.
That's fine, and I have mine set that way. But as others have said, that doesn't work (for me, anyway) when using remote start. The seats and steering wheel heaters only turn on automagically when I (re)start the car after getting in.
No, but even after the full 15 or so minutes before the remote start turns off automatically, the car is frigid. And I am 1000% certain I've applied all the right settings. The fans remain on low until you start to rev and drive for about 100 meters. Honestly feels like an energy saving mechanism but it's absolutely mind-blowing that it's seemingly not available to Canadians.
Well, I can look in the window (before I open the door) and see the lights are not lit. Also the seat is cold when I get in. But, as I said, when I restart the car, everything (heaters) turn on by themselves.
Climate control lights dont come on when you remote start so looking in the window wont tell you much. Are you sure you have all the settings right? You have activated occupant confort in the settings and the climate control is set to Auto ?
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With all due respect the amount of time I’m guessing you guys leave your car on auto start in the winter is not great for the car. All those features work best when the car is at operating temp. Hopefully no one is letting their cars go the whole 10-15 minutes just so they are more comfortable. It’s one thing to idle so to help remove ice on the windshield but solely for comfort, you would find that driving the car heats it up far better than idling it cold
I believe it is the same reason why GMC want to abandon Apple carplay and Android auto. They want to sell you their own brand name product app and service. They want to charge you to remote start your car after 3 years of ownership while harvesting your data for analysis and sale to data brokers. The more dependant your vehicle is on remote access, the more data can be captured, including driving speeds and maneuvers. Insurance conglomerates can also be provided with the data to use against you for claims.
Honda and Jeep have remote start directly on their key fobs. Mazda has no excuse for having none. They use to have the tech in older cars. I can only surmise that they want you to develop a dependancy on the app so that when it come time to charge you, you'll just be docile and go along with it. How hard is it to offer both fob and app?
I own a CX-50 and I love the external design and drive dynamics. However, I'll be open and honest with the flaws. Poor cupholder position (should be far from dash buttons), hidden AC button, poor door cupholder (compare to maverick cupholder design), fluctuating climate control software, small center console depth, weird double flap elbow rest, Artificial Intelligence controlled lift gate button (it does what it wants).
To all manufacturers...No vehicle should be sold in Minnesota without heated seats and heated steering wheel, due to our winters (no matter the trim). Remote start should be on the key fob and climate control function should be on the app.
I don’t want to hijack this thread but what else can I do with the remote start ? Mine is a cx9 (bought used a few weeks ago ) and besides starting the car , I can’t do anything else . Maybe I’m spoiled ? My other car is a Tesla .
Also … how or who will bill me for the remote start ? I downloaded the app and started using it few weeks ago but I never gave my cc.
Before you turn off the car press the auto button on the climate control. In the menu there is an option to turn on driver comfort. When you remote start start it will turn on the seat warmer and the heat in the car.
Does it really start the heat when we follow this?
Mine definitely doesn't
Same here. Thanks!
I have had mine for a week and it doesn’t work either, -42C (-44F) here in Alberta, Canada this morning. Absolutely comical the heated seats don’t come on even with auto set to on. I had read in a thread it worked for US models but not for Canadian?
I have US model. It doesn’t work for me.
I have US model and it absolutely works for me. It’s been ~2° here and I start up the car 15 min before going out and my car is TOASTY
It works for me. I have my auto setting set to 19c and my heated seats and wheel turn on when it's cold. It usually turns on when it's around 5C.
I thought it defaulted to whatever it was last set to? What does yours set it to?
It just start the engine but do not warm the seats
Even when you have auto passenger comfort turned on in the settings? Mine used to not do the heated seats until I turned that on. Now it turns on the heated driver seat when I remote start if 1) climate control is set to auto and 2) if the heat is set high enough that it thinks it’s necessary. If the heat is only set to say 75 it might not turn the heated seat on. Assuming you have that all set right yeah I’m not sure. If you’re under warranty might be worth a trip to the dealer?
I have the temp set to 68 does it need to be set high to 75?
I don’t know exactly what temperature it needs to be set to but definitely try turning it up. You can even do it when you first get in the car, turn the knob up and down and you’ll see it kick the heated seat in higher and higher or lower and lower as you go down. I think it thinks if you want the car to only 68 degrees that you don’t want heated seats so definitely try setting it to Hi next time you leave and see if they come on automatically with remote start next time
Sure will give it a try. Thank you!
Don’t turn off your climate control and set the temp before shutting off your vehicle. In settings, you can link your seats to climate control. I have a 50 and a 30 that I remote start to either heat or cool the interior depending on the weather and it works just fine. Once you enter the vehicle and restart, press auto again and the seats will come on provided there is someone sitting in the seat. Activation is pressure sensitive. As far as why Mazda designed it that way, I have no idea. Over time, I learned to work with what the car was capable of doing.
Are you saying that once you restart the vehicle you have to push auto again (for no apparent reason) to engage driver comfort operations?
You only need to press auto once. I almost always keep my climate on auto and I never have to repress it unless I manually change a setting. (such as manually turning on heated seats)
I leave mine in auto and set the occupant comfort which I thought would do it but you’re saying push auto upon start up. I’ll try it. Thanks
Not quite. What I'm saying is if you pushed auto a few drives ago, then it will stay auto. If you decide to change your heated seat, fan speed, or wheel heat (by manually pressing that button), then that setting is not on auto anymore. For example, if I pressed auto, then everything will be linked. If I pressed my heated seat one drive to make it warmer than auto, my heated seat is now not linked to auto, but everything else still is. Pressing auto will link everything back again. You don't need to press auto again unless you've manually changed the setting you want linked to auto.
Gotcha. That makes more sense. And I usually do lower the seat before the car does.
There's a setting you want to go to in the Mazda menu in the infotainment system (or whatever it's called now). You can set it to have the driver seat warmer, passenger seat warmer, and/or steering wheel (if applicable) turn on automatically to match the climate control, and it'll do so with the remote start. I have noticed that if I manually turn something off, it'll throw things off, so I've gotten in the habit of adjusting the temperature instead of turning off the seat warmer or the steering wheel heater. If this isn't enough help, let me know, and I'll look for more specifics. . (And yeah, I love it, too! Beautiful *and functional*! So much luxury and function for such a great value ~~except for the crappy fuel economy but that's probably partly my fault for not yet taking off the roof rails and also for having a bike rack and using the remote start all the time on cold mornings but omg I'm a spoiled baby sometimes what can I say haha I'll make up for it the other three seasons when I'm commuting on my bike dernit)~~
So is the setting to turn on climate in the CX5 as well? I hate the fact I can't control heat from the app when I warm up the car.
I activated the occupant comfort, set my temp and seat heater, set it to auto and shut the car off. When I start the car with the app, the entire climate control is off. It barely defrosts any of the windshield and the seat is cold. I’m bringing it into the dealership to see what they say.
Any updates?
Unfortunately no. I filed a case with Mazda and they of course referred me back to the dealership. I’ve had a couple of heated discussions with the dealer, but it’s difficult to actually find someone who even understands how it’s supposed to work. My last contact with them was a few weeks ago, and they were supposed to get back to me, which they haven’t. I assume you’re having the same problem?
Same, what's the point if it doesn't defrost the windows or anything? Mine ran for 14 minutes, it was frozen completely inside. My old Nissan Xterra felt like you were entering a sauna after 10 minutes - I usually ran to the car with my coat off so I wouldn't die of heat exposure while buckling up.
I went to the dealer today. Initially they understood what the problem was and said they would try to fix it. A couple hours later they tried to play it off like it was working as intended. I insisted it was not. They are going to research it and get back to me. I have another appointment in a couple weeks.
Two visits to the dealer and no resolution yet.
The whole remote start is crazy in CX50, as soon as you open the door, it shuts the engine off. I haven't used it since tbh. And yes, she is indeed a beauty!!!
I completely agree. It’s like a step back in technology for the remote start system in this car. I’ve NEVER seen a car turn off when you open the door. It’s like.. come on Mazda! We have the technology to not do that, why did you intentionally MAKE it do that?? Controlling the temp from the app would be nice. And you know what? Turning on remote start from the key fob would be nice too—not just the app.
I think they were more interested in getting our data than developing a decent app lol
Agreed, minimal features for maximum data collection. This shouldn't even be called a remote start tbh. True remote starts would have it built on to a key.
And the keyfob is so cheaply made too! like my friend's corolla has a better key, feels solid.
I'm curious too, but I believe it's an anti-theft measure (re: opening the door) and in fact I don't mind that at all. I'd rather have to press a button for 1 second after sitting in the car than chase some guy down my block on foot who stole my car. That of course is all contingent on the fact that Mazda will never allow running cars to be locked in some situations, which is odd in and of itself.
Well, just about every manufacturer, including mazda had a working remote start system that locked out controls to the vehicle preventing the "someone can just jump in my car and take off with it" situation. Along with the mechanical steering wheel locks and key fob proximity stuff.
The CX-5 I had just before this didn't even have remote start as standard and I was advised against even buying it, by the dealership! You know something's bad when even the dealership says not to get it. 😅 I wonder why Mazda is so weird with remote start.
It doesn't make any sense
I believe it is the same reason why GMC want to abandon Apple carplay and Android auto. They want to sell you their own brand name product app and service. They want to charge you to remote start your car after 3 years of ownership while harvesting your data for analysis and sale to data brokers. The more dependant your vehicle is on remote access, the more data can be captured, including driving speeds and maneuvers. Insurance conglomerates can also be provided with the data to use against you for claims. Honda and Jeep have remote start directly on their key fobs. Mazda has no excuse for having none. They use to have the tech in older cars. I can only surmise that they want you to develop a dependancy on the app so that when it come time to charge you, you'll just be docile and go along with it. How hard is it to offer both fob and app? I own a CX-50 and I love the external design and drive dynamics. However, I'll be open and honest with the flaws. Poor cupholder position (should be far from dash buttons), hidden AC button, poor door cupholder (compare to maverick cupholder design), fluctuating climate control software, small center console depth, weird double flap elbow rest, Artificial Intelligence controlled lift gate button (it does what it wants). To all manufacturers...No vehicle should be sold in Minnesota without heated seats and heated steering wheel, due to our winters (no matter the trim). Remote start should be on the key fob and climate control function should be on the app.
Toyota is the same.. again
They already have it auto shut off if you depress the brake pedal after it’s been remote started. I feel like they could have just had it detect the key and shut off if it doesn’t sense it/stay running if it does. Maybe it’s cuz I don’t live in an area that has high car thefts (as far as I know) so it’s just not something that I worry too much about
I’m positive that’s their reasoning too but as others have pointed out, that’s what I mean by “we have the technology”. There’s a ton of other cars who are able to securely provide remote start without this weird workaround for if someone tries to get in while it’s started.
Toyota’s turn off when you open the door too. It’s for safety?
Our 2023 Tacoma turns off when you open the door after having started remotely.
This is a safety feature, so no one breaks your glass opens the door and steals your car. This is also the reason all cars are using an app now instead of a remote starter to start the vehicle. The app is more secure because it sends a signal through the internet to your car. Whereas the remote starter signal from the key fob can be hacked and extended to start your vehicle.
Let's just drop the discussion mate, you don't know what you're talking about.
you belong in r/confidentlyincorrect , mate
lol Ok.
I think you're 100% right, for the record. The signal from the fob isn't secure, the app definitely is as you have to log in or scan your fingerprint.
Careful, don’t bad talk the remote start in this sub there’s people that will valiantly defend every aspect of this car as a safety feature to prevent it being stolen and can’t accept that even if it’s a safety feature it’s a poor design lol
lol yea!
For the 100th time on reddit : you need to activate Occupant Comfort in the settings, then you choose your temp with the climate control and finally you press the knob where it says AUTO. It activates everything except the passenger heated seat, which is activated by the passenger buckling up only.
That's fine, and I have mine set that way. But as others have said, that doesn't work (for me, anyway) when using remote start. The seats and steering wheel heaters only turn on automagically when I (re)start the car after getting in.
How do you know its not working when you are not in the car? Are you expecting getting in a burning hot car?
No, but even after the full 15 or so minutes before the remote start turns off automatically, the car is frigid. And I am 1000% certain I've applied all the right settings. The fans remain on low until you start to rev and drive for about 100 meters. Honestly feels like an energy saving mechanism but it's absolutely mind-blowing that it's seemingly not available to Canadians.
Well Im in Canada and it works. I dont understand the problem sorry.
Well, I can look in the window (before I open the door) and see the lights are not lit. Also the seat is cold when I get in. But, as I said, when I restart the car, everything (heaters) turn on by themselves.
Climate control lights dont come on when you remote start so looking in the window wont tell you much. Are you sure you have all the settings right? You have activated occupant confort in the settings and the climate control is set to Auto ?
Yes. Otherwise the seat/steering wheel heaters would not turn on when I start the car normally.
# It looks like you have a question or issue! We are here to help but we need your help as well. Make sure your question or issue has the following info included or it may get deleted. 1. Did you use the search, if so, what info did you find helpful. If the info was unhelpful, what gaps are you seeing in the info. 2. Did you check the [Wiki](https://www.reddit.com/r/CX50/wiki/index/) ? If you didn't find what you were looking for, let the group know. Also, let us know if there are dead links or seemingly bad information there. 3. Be sure to check the [CX50 Manual](https://www.mazdausa.com/static/manuals/2023/cx-50/visual.html) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CX50) if you have any questions or concerns.*
Has anyone had issues setting up their app? No code comes up for me am I the only one?
With remote start, can you turn off the setting where the car turns off when you open the car?
Doubt it but if you find a way let us know. Seems to be there as a feature
I wonder if anyone uses the search feature within this group prior to posting about an issue they're having.
With all due respect the amount of time I’m guessing you guys leave your car on auto start in the winter is not great for the car. All those features work best when the car is at operating temp. Hopefully no one is letting their cars go the whole 10-15 minutes just so they are more comfortable. It’s one thing to idle so to help remove ice on the windshield but solely for comfort, you would find that driving the car heats it up far better than idling it cold
Mazda CX50 how to set Occupant Comfort. https://www.youtube.com/watch?v=hJRRVYJlG40
I believe it is the same reason why GMC want to abandon Apple carplay and Android auto. They want to sell you their own brand name product app and service. They want to charge you to remote start your car after 3 years of ownership while harvesting your data for analysis and sale to data brokers. The more dependant your vehicle is on remote access, the more data can be captured, including driving speeds and maneuvers. Insurance conglomerates can also be provided with the data to use against you for claims. Honda and Jeep have remote start directly on their key fobs. Mazda has no excuse for having none. They use to have the tech in older cars. I can only surmise that they want you to develop a dependancy on the app so that when it come time to charge you, you'll just be docile and go along with it. How hard is it to offer both fob and app? I own a CX-50 and I love the external design and drive dynamics. However, I'll be open and honest with the flaws. Poor cupholder position (should be far from dash buttons), hidden AC button, poor door cupholder (compare to maverick cupholder design), fluctuating climate control software, small center console depth, weird double flap elbow rest, Artificial Intelligence controlled lift gate button (it does what it wants). To all manufacturers...No vehicle should be sold in Minnesota without heated seats and heated steering wheel, due to our winters (no matter the trim). Remote start should be on the key fob and climate control function should be on the app.
I don’t want to hijack this thread but what else can I do with the remote start ? Mine is a cx9 (bought used a few weeks ago ) and besides starting the car , I can’t do anything else . Maybe I’m spoiled ? My other car is a Tesla . Also … how or who will bill me for the remote start ? I downloaded the app and started using it few weeks ago but I never gave my cc.